Sofitel Kuala Lumpur Damansara

Hotels
•
Sofitel
9 (1396 reviews)
No 6 Jalan Damanlela Bukit Damansara , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Great amenities
Cons:
Poor service
Unkept property

Categories

Cleanliness
8.5
The rooms felt tired and lacked proper upkeep.
Service
8
Staff appeared untrained and service was poor at various points.
Location
10
A convenient location, good for mixing work and leisure.
Room Quality
9
Rooms were spacious but felt cheap and not properly maintained.
Amenities
10
Facilities such as the club lounge were appreciated and well-managed.
Value for Money
8.5
Did not live up to expectations based on the price paid.
Food and Beverage
8
Limited ala carte options and disappointment with breakfast service.
Overall Experience
10
Mixed feelings; overall a surprising experience due to poor service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:56

Property Description

Luxurious Accommodation: Experience a stay at Sofitel Kuala Lumpur Damansara, featuring elegantly designed rooms with modern amenities including flat-screen TVs and in-room coffee machines.

Dining Excellence: Indulge in a culinary journey at 4 unique restaurants on-site, offering a variety of international and local cuisines to tantalize your taste buds.

Relaxation and Recreation: Unwind by the outdoor swimming pool and sun terrace, or stay active at the fitness centre. Guests can also enjoy a peaceful time at the library or socialize at the bar.

To book your stay at Sofitel Kuala Lumpur Damansara and enjoy these exceptional amenities, reserve now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs MYR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for MYR 0 per person per night when using an existing bed.
    People no matter the age stay for MYR 162 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1396 reviews
Cleanliness: 8.5
Service: 8
Location: 10
Room Quality: 9
Amenities: 10
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 10
M
Mohd Najib • extended_group • my
10
2026-07-19 • via Nuitee
M
Mohd Najib • couple • my
10
2026-07-19 • via Nuitee
W
Wei Wen • couple • sg
10
2026-07-19 • via Nuitee
K
Karim • family_with_children • be
10
2026-07-18 • via Nuitee
K
Kok Wai • solo_traveller • my
7
2026-07-17 • via Nuitee
S
solyuyitung • Couples • San Juan, Metro Manila, Luzon
6
Location so so, breakfast limited
Pros:

Location, not the best, just across a shopping mall
Breakfast, limited, nothing compared w the Hilton breakfast. They have freshly squeezed juices but using a high speed juicer, better use the slow juicer, better quality. Also instead of prequeezed juice, they should do like the breakfast at Hilton Cologne Germany where you do the juice yourself on their juicer from fresh carrots, beets, apple, celery.
I request for a change of the breakfast restaurant but the front desk refuse even if we were tried of their same same breakfast for 3 straight days. 😩
The clothes hangers need replacement

2026-07-15 • via Tripadvisor
J
John • solo_traveller • gb
9
2026-07-15 • via Nuitee
W
Wendy • couple • hk
10
2026-07-14 • via Nuitee
B
Baby • couple • sg
10
Pros:

It’s really nice to stay….

2026-07-13 • via Nuitee
M
Megane • family_with_children • fr
6
2026-07-13 • via Nuitee
A
Anand • couple • my
10
2026-07-13 • via Nuitee
A
ANGUS • couple • au
10
Far better than we expected! Highly recommend this hotel
Pros:

Steam room

2026-07-13 • via Nuitee
R
Rajesh • couple • in
9
2026-07-10 • via Nuitee
F
Firoz • solo_traveller • my
10
2026-07-08 • via Nuitee
A
Aïssata ❤️ • couple • fr
9
Le personnel est vraiment un point fort
2026-07-08 • via Nuitee
P
Perth37 • Couples
10
Terrific stay at Sofitel Damansara!
Pros:

Although we don’t ordinarily post online reviews, there are occasions when a stay is deserving of mention (positive or otherwise) that it becomes almost obligatory — and as long‑standing Sofitel loyalty guests and Accor Diamond members, our consistently exceptional and faultless stays, in particular at the incredible Sofitel City Centre Singapore and now our inaugural stay at Sofitel Damansara Kuala Lumpur, make this one such moment.

We are happy to share a terrific review of our recent stay, which was truly memorable thanks to the comforts provided and the attentive staff who were consistently present, responsive, and available whenever needed. We will certainly be returning and highly recommend this hotel.

Our stay was wonderful overall. The personal attention given to the matters that arose, by those in management who genuinely mattered and were present (namely Jennifer and Rengga) meant a great deal to us. Any situation that required attention was resolved promptly and to our complete satisfaction.

Front Office Manager Rengga’s availability at every turn, day in and day out, was exceptional. His dedication and outstanding customer service was evident in the way he attended to every request and need, even on occasions when he was not physically on the premises. Management who were not present nor responsive, should commend him. We genuinely believe he is an asset to the brand. Thank you Rengga!

The club team led by Egma and Rachana, along with Vino, Anishma, Ratha, Hanafi, Harini, and chefs Iman and Zan, all deserve accolades for their meticulous, thoughtful, and consistently excellent work. CK, who attended to us personally during a celebratory dinner for my wife’s birthday, also deserves special mention. The entire housekeeping team, together with Kajal, were superb.

Last but by no means least, a very big thanks to Jennifer, Director of Finance and acting General Manager, who was outstanding. Her support, and above all availability, and graciousness in stepping in where others did not, was invaluable. The lovely departure gift from both Jennifer and Rengga was truly memorable and a thoughtful gesture.

Overall, the comforts provided, the warmth of the staff, and the exceptional service, made our stay very enjoyable. We look forward to returning and highly recommend this hotel.

2026-07-06 • via Tripadvisor
Y
Yuka • family_with_children • jp
8
2026-07-05 • via Nuitee
W
Wah Kheong • extended_group • sg
3
disspointing for the price. I stayed at pj hilton a few months ago. much better value.
Pros:

check in and check out

Cons:

room and bathroom were too dark and cold. thermostat poorly calibrated.

2026-07-01 • via Nuitee
A
Anne • family_with_children • my
9
2026-06-29 • via Nuitee
H
Hazel • solo_traveller • au
8
Convenient hotel
Pros:

Spacious room

Cons:

Cannot turn off air conditioner.

2026-06-29 • via Nuitee