Sofitel Kuala Lumpur Damansara

Hotels
Sofitel
9 (1371 reviews)
No 6 Jalan Damanlela Bukit Damansara , Kuala Lumpur , my

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Spacious rooms
Great amenities
Cons:
Poor service
Unkept property

Categories

Cleanliness
8.5
The rooms felt tired and lacked proper upkeep.
Service
8
Staff appeared untrained and service was poor at various points.
Location
10
A convenient location, good for mixing work and leisure.
Room Quality
9
Rooms were spacious but felt cheap and not properly maintained.
Amenities
10
Facilities such as the club lounge were appreciated and well-managed.
Value for Money
8.5
Did not live up to expectations based on the price paid.
Food and Beverage
8
Limited ala carte options and disappointment with breakfast service.
Overall Experience
10
Mixed feelings; overall a surprising experience due to poor service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:56

Property Description

Luxurious Accommodation: Experience a stay at Sofitel Kuala Lumpur Damansara, featuring elegantly designed rooms with modern amenities including flat-screen TVs and in-room coffee machines.

Dining Excellence: Indulge in a culinary journey at 4 unique restaurants on-site, offering a variety of international and local cuisines to tantalize your taste buds.

Relaxation and Recreation: Unwind by the outdoor swimming pool and sun terrace, or stay active at the fitness centre. Guests can also enjoy a peaceful time at the library or socialize at the bar.

To book your stay at Sofitel Kuala Lumpur Damansara and enjoy these exceptional amenities, reserve now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs MYR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for MYR 0 per person per night when using an existing bed.
    People no matter the age stay for MYR 162 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1371 reviews
Cleanliness: 8.5
Service: 8
Location: 10
Room Quality: 9
Amenities: 10
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 10
W
Warren family_with_children fr
10
Du haut standing, best accueil et petits dej super
2026-06-06 via Nuitee
T
Tasha couple my
8
Overnight stay
Pros:

Room was spacious and clean. Bathroom was excellent with powerful shower and tub. The amenities were lovely. Shower gel by Balmain was exquisite. Breakfast was very good with a lot of options.

Cons:

The bed and pillows were too soft. The lighting in the room was very dim and difficult to get ready. Only limited tea packets available. Other than that, the stay met our expectations.

2026-06-05 via Nuitee
S
Sandeep couple in
8
Staff need some customer service class.
Pros:

Everything was nice. Lovely location next to the mall.

Cons:

The staff who checked me in was so rude. I asked for early check in because I did come from India long flight and I have my little one 2 years old. She told me there is no room available. As soon as I said I will pay extra she had vacant room out of the sky. I can understand about the business but there is a way to talk to customers. I travel around the world as I live in London. Because I always go with family I never had trouble early check in. But this time it was horrible.

2026-06-04 via Nuitee
M
Matthew couple au
7
Should've been better.
Pros:

Shopping close by.

Cons:

Breakfast foods were always cold.

2026-06-02 via Nuitee
M
Mohanarajan couple my
10
Overall is good.
Pros:

Overall is good

Cons:

Nil

2026-06-02 via Nuitee
M
Mr.JP solo_traveller my
8
Pros:

Facilities like sauna and steam are great, Firdaus very helpful
Breakfast spread is great
Big room

Cons:

Limited tv channel selections
Poor customer service by "0" operator almost ruin my day

2026-05-27 via Nuitee
S
Soveena couple my
10
2026-05-25 via Nuitee
M
Marge family_with_children ee
4
2026-05-24 via Nuitee
F
Fir solo_traveller my
10
2026-05-23 via Nuitee
J
Jouri couple my
8
2026-05-21 via Nuitee
Z
zaoui family_with_children fr
3
Exécrable
Cons:

Des l’entrée dans la chambre une odeur très désagréable d’humidité de plus la réception n’était absolument pas ouverte à la discussion j’ai dû demander le contact du responsable afin de trouver des solutions, de plus j’avais mis dans la réservation mes deux enfants l’hôtel n’a pas prévue en amont de prévoir un lit supplémentaire et m’ont demandé de payer les petits déjeuner de mes enfants j’ai trouver cela non professionnel

2026-05-19 via Nuitee
B
brent solo_traveller sg
4
Won’t stay here again-no hot water, elevators didn’t work properly
Pros:

Good location

Cons:

No hot water in my room; informed staff and they couldn’t fix. Second time it’s happened to me at this property

2026-05-15 via Nuitee
A
Amelle family_with_children fr
10
Pros:

L’accueil, le personnel le confort des chambres. Hotel très bien situé, nous reviendrons

2026-05-14 via Nuitee
Y
Yuksel couple pl
9
Definitely will be back
Pros:

Friendly staff , perfectly clean , excellent breakfast,perfect location

2026-05-13 via Nuitee
J
Joanna Xue Fen couple sg
9
2026-05-11 via Nuitee
E
Efdania Hadef family_with_children my
10
Pros:

I love everything about this hotel. The room is so spacious, the ambiance is lovely, and the whole stay feels so comfortable and relaxing

Cons:

None

2026-05-10 via Nuitee
R
Ruth Laila solo_traveller sg
9
2026-05-10 via Nuitee
H
Harun couple fr
10
Excellent
Pros:

TOUT, le lit, le petit déjeuner la chambre, la localisation.

2026-05-09 via Nuitee
S
Siti Sarah Binti Rostin solo_traveller my
10
2026-05-09 via Nuitee
H
Hitomi family_with_children jp
5
2026-05-06 via Nuitee