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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Public transport tickets
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Lower bathroom sink
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Shallow end
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Steam room
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Beauty Services
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Beach umbrellas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation: Experience a stay at Sofitel Kuala Lumpur Damansara, featuring elegantly designed rooms with modern amenities including flat-screen TVs and in-room coffee machines.
Dining Excellence: Indulge in a culinary journey at 4 unique restaurants on-site, offering a variety of international and local cuisines to tantalize your taste buds.
Relaxation and Recreation: Unwind by the outdoor swimming pool and sun terrace, or stay active at the fitness centre. Guests can also enjoy a peaceful time at the library or socialize at the bar.
To book your stay at Sofitel Kuala Lumpur Damansara and enjoy these exceptional amenities, reserve now!
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Parking
Public parking is possible on site (reservation is not possible) and costs MYR 10 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for MYR 0 per person per night when using an existing bed.
People no matter the age stay for MYR 162 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Great location. Friendly atmosphere, staff are really helpful especially Parth and Pesh at the front of desk.
I didn’t have breakfast because the last time we stay it was really awful, we complained and the let us have breakfast in the club room.
La propreté
Le petit déjeuner
none of them
smelly in the toilet
The room is huge, the bathroom is well designed and extremely convenient. The mattress was very comfortable. Overall, the hotel is well located, a few meters away from a few malls and the metro station.
The hotel is quite expensive for Kuala Lumpur, and the staff come across as very unprofessional. They could really use proper training. While they seem willing to help, everything feels slow and a bit amateurish. It’s definitely not the level of service I would expect from the Accor group, especially at this price point.
The entire space feels open, designed for both comfort and a sense of spaciousness. We both are enjoying a tranquil and laid-back ambiance in this room. I especially love that drinking water tap installed on the restroom's wash basin table top, clean and convenient. We also love that e-Bidet toilet bowl and the Nespresso coffee machine.
There is a lot of dust along the edges of the bed sheet and it makes me itchy. I gave feedback to the lobby counter staff when he asked me during check out. Further, I have few gentle feedback based on a 4.5 star rated hotel guest's satisfaction as below:
1. The mattress is uncomfortable because it is sagging, the pillows are uncomfortable too. My hubby can't sleep well the whole night.
2. The Nespresso machine should be "clean and hygienic" for the next guest, luckily I clean it with 6 rounds of drinking water until used coffee grounds are removed and water turns to clean.
3. The rain shower head, some of the nozzles are blocked.
Here is my constructive feedback, not malice.
This is something you wouldn't know unless we told you.
Overall we both are enjoying our stay here.
Thank you and good day.
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