Mercure Sao Bernardo Do Campo

Hotels
•
Mercure
8.4 (155 reviews)
Praca Samuel Sabatini 222 Paço Municipal , São Bernardo do Campo , br

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable and clean room
Excellent location near shopping
Cons:
Indifferent staff behavior
Cleaning and service inconsistencies

Categories

Cleanliness
7.29
Several reviews mention issues with cleanliness, particularly in the breakfast area and rooms.
Service
8.26
Mixed reviews regarding service; some positive mentions but overall a poor reception experience.
Location
9.8
Location is frequently praised as excellent, near shopping and food options.
Room Quality
8.75
Rooms are generally comfortable and well-equipped, with some mentioning cleanliness issues.
Amenities
8.28
While some amenities are good, there are complaints about limited options in room service.
Value for Money
7.74
Perception of value varies; some feel it is high considering the issues, while others find it reasonable.
Food and Beverage
7.79
Breakfast quality is noted to be below expectations with some poor reviews on food selection.
Overall Experience
9.26
Overall feedback shows a balance of positive experiences overshadowed by specific service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:58

Property Description

Convenient Location
Located in São Bernardo do Campo, near major car factories and the Anchieta Highway, Adagio São Bernardo do Campo offers easy access to nearby cities. Pavilhão Vera Cruz and São Bernardo do Campo Hospital are within walking distance, with Métropole shopping centre just opposite.

Comfortable Accommodation
The hotel provides air-conditioned rooms with free WiFi, flat-screen TVs, kitchenettes, and private bathrooms with free toiletries. Some rooms feature balconies for a relaxing stay.

Great Amenities
Guests can enjoy a buffet breakfast daily and make use of facilities like a 24-hour front desk, concierge service, gym, meeting rooms, and a minimarket. A launderette is also available for convenience.

Book your stay at Adagio São Bernardo do Campo for a pleasant and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 155 reviews
Cleanliness: 7.29
Service: 8.26
Location: 9.8
Room Quality: 8.75
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 7.79
Overall Experience: 9.26
J
Joao • solo_traveller • br
10
2026-05-16 • via Nuitee
M
Maria. A • family_with_children • br
9
O HOTEL DISPOE DE CONFORTO, E OTIMA LOCALIZACAO
Pros:

OTIMA LOCALIZAÇAO E OS VARIOS TIPOS DE CAFES, CAPUCCINOS, PAES E FRUTAS

Cons:

GOSTEI DE TUDO

2026-05-15 • via Nuitee
C
Clodoaldo Patrick • solo_traveller • br
9
Pros:

Atendimento na recepção na minha chegada, localização, ambiente do quarto.

Cons:

Café achei poucas opções, toalhas de banho e rosto com leve cheiro tipo creolina, estacionamento caro demais 80,00 me cobraram por caminhão menor que uma van e ainda ficou na calçada da rua.

2026-05-11 • via Nuitee
K
Katerina • solo_traveller • at
8
2026-05-10 • via Nuitee
L
Leda • solo_traveller • br
10
2026-04-29 • via Nuitee
L
lopes • solo_traveller • br
7
Cons:

Sou um hospede recorrente e notei q os telefones estao sempre desconectados

2026-04-26 • via Nuitee
L
lopes • solo_traveller • br
8
2026-04-26 • via Nuitee
S
Siva Hemanth • solo_traveller • de
9
Great value for money
Pros:

Clean and comfortable

Cons:

Nothing in particular

2026-04-23 • via Nuitee
L
Luciana • solo_traveller • br
10
2026-04-16 • via Nuitee
A
Alexandre • couple • br
4
Cons:

Do atendimento, tivemos problemas com cartão de acesso bem como armário que não abria portas

2026-04-15 • via Nuitee
R
RONILDA SANTANA • solo_traveller • br
10
Pros:

Atendimento e espaço do quarto.

2026-04-07 • via Nuitee
R
RONILDA SANTANA • solo_traveller • br
10
Pros:

Atendimento e espaço dos quartos

2026-04-07 • via Nuitee
A
Adam • couple • gb
8
It doesn't try to be anything it isn't. Comfortable, clean. Decent by Brasilian business hotel norm
2026-03-31 • via Nuitee
B
Bárbara • couple • br
8
2026-03-29 • via Nuitee
B
Bárbara • solo_traveller • br
7
2026-03-29 • via Nuitee
N
Natalia • extended_group • br
10
2026-03-24 • via Nuitee
F
FLORIAL • solo_traveller • br
8
Cons:

Péssimo atendimento dos funcionários da recepção, em especial a funcionária Veronica, trata-se de uma pessoa extremamente grossa e mal educada

2026-03-15 • via Nuitee
M
Martins • solo_traveller • br
10
2026-03-05 • via Nuitee
M
Mateus • couple • br
9
Satisfatório
Pros:

Hotel muito bem localizado.

Cons:

Estacionamento

2026-02-26 • via Nuitee
A
Andrea Ribeiro Lyra • solo_traveller • br
7
2026-02-13 • via Nuitee