Hilton Garden Inn Frankfurt City Centre

Hotels
Hilton Garden Inn
8.1 (3200 reviews)
Weserstrasse 43 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great breakfast options
Fantastic staff service
Cons:
Cleanliness issues
Uncomfortable neighborhood

Categories

Cleanliness
6.54
Multiple reviews mentioned issues with cleanliness, specifically rodents in the room.
Service
9.01
Staff were noted as fantastic and helpful; overall good experiences with service.
Location
7.55
Location is convenient but surrounded by adult shops and described as uncomfortable.
Room Quality
8
Rooms were described as clean and comfortable, with some maintenance issues mentioned.
Amenities
8.53
Breakfast was positively highlighted, though some amenities were less accessible.
Value for Money
7.99
Overall value is decent considering the location and amenities offered.
Food and Beverage
9.04
The breakfast spread received positive mentions in several reviews.
Overall Experience
8.11
Balanced feedback with highlights in service and food; concerns mainly in cleanliness and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:08

Property Description

Luxurious Amenities
Hilton Garden Inn Frankfurt City Centre offers a range of luxurious amenities including a garden, fitness centre, and a stylish bar for guests to unwind and relax during their stay.

Convenient Services
Guests can enjoy the convenience of a 24-hour front desk, room service, and free WiFi throughout the property, ensuring a seamless and enjoyable experience for all visitors.

Prime Location
Situated just 1.2 km from Messe Frankfurt, Hilton Garden Inn is the perfect choice for travelers interested in exploring the city's popular attractions such as Städel Museum, German Film Museum, and Goethe House.

Book your stay at Hilton Garden Inn Frankfurt City Centre now for a memorable and comfortable experience in Frankfurt/Main!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 3200 reviews
Cleanliness: 6.54
Service: 9.01
Location: 7.55
Room Quality: 8
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.11
M
Magdalena Gabor couple de
10
Wir waren sehr zufrieden
Pros:

Sehr nettes Personal, viel Auswahl beim Frühstück, Tiefgarage, die Möglichkeit abends noch etwas an der Bar zu trinken.

Cons:

Es war alles super

2026-04-11 via Nuitee
C
Cedarwings solo_traveller de
8
Pros:

The staff was very friendly. Breakfast was good. My stay was for one night so I can't tell anything else.

2026-04-11 via Nuitee
B
Burak Mustafa couple ua
10
2026-04-10 via Nuitee
K
Kirsten couple de
8
2026-04-10 via Nuitee
solo_traveller de
5
2026-04-10 via Nuitee
C
carlos marcelo oviedo solo_traveller ar
10
2026-04-10 via Nuitee
J
JUAN MANUEL solo_traveller ar
7
Pros:

el desayuno es muy bueno y variado, esta relativamente bien ubicado cerca del centro

Cons:

la habitacion con vista a la calle es ruidosa a la madrugada ya que esta cerca de una zona roja.

2026-04-09 via Nuitee
B
Belén couple nl
3
Pros:

Me gustó lo agradable que fue el personal.

Cons:

La ubicación. No la recomiendo para ir con familia ni mujeres solas. Alrededor del hotel hay prostitución y drogas. Un olor terrible a pis por las calles y gente con muy mal aspecto.

2026-04-09 via Nuitee
J
Jorge couple nl
6
Nice hotel but the location is horrific
Cons:

The location is horrible. Surrounding streets are dirty with a nasty urine smell and full of drug addicts. you do not feel safe when going out.

2026-04-09 via Nuitee
A
Alfredo couple br
7
Boa
Pros:

Limpeza e conforto

Cons:

Localização

2026-04-09 via Nuitee
F
Fernanda couple br
8
Pros:

Breakfast

Cons:

There is no 2 beds

2026-04-09 via Nuitee
E
Edmond couple de
10
Aber schönes Hotel
Pros:

Top Hotel , super Zimmer , bei der Ankunft Zimmer Upgrade. Bei Ankuft war der Herr sehr nett.

Cons:

Leider wurde nicht herzlich empfangen von der Dame oder den 2 Damen als ich mittags von einem Spaziergang kam und in der Lobby nach einer Toilette gefragt habe.

2026-04-08 via Nuitee
L
Lina couple ma
9
2026-04-07 via Nuitee
M
Mignon couple de
8
2026-04-07 via Nuitee
P
Patrick couple de
8
2026-04-07 via Nuitee
A
Arunachalam solo_traveller in
10
A good property and well maintained infrastructure
Pros:

Location is so convenient. Room sizes are good.

Cons:

Bit of noisy as people in the roads were partying even after past mid night..

2026-04-06 via Nuitee
C
Claudia couple de
9
Schöner Aufenhalt
Pros:

Als "Landkind" war die Anfahrt zum Parkhaus durch die Nähe des Bahnhofsviertel schon interessant. Das Hotel selbst war sehr schön, die Lage zur Frankfurter Oper war sehr gut und fußläufig erreichbar. Die Mitarbeitenden waren alle sehr freundlich und man hat sich direkt wohlgefühlt. Die Zimmer waren sehr großzügig und gut eingerichtet, ein großzügiges Bad mit Wanne und Dusche vervollständigte die Unterkunft. Ein kleines Manko waren das recht schmale Doppelbett und die Qualität der Matratze.
Das Frühstücksangebot war riesig und qualitativ sehr hochwertig.
Insgesamt TOP Preis-Leistungs-Verhältnis. Sollten wir nochmals nach Frankfurt kommen, würden wir gerne hier wieder übernachten.

Cons:

Bei der Qualität der Matratze ist Luft nach oben.

2026-04-06 via Nuitee
A
Ahmed Mohamed Ali couple eg
5
Pros:

Not very clean

Cons:

Cleaning issues and hygiene

2026-04-06 via Nuitee
J
Julian family_with_children de
9
alles bestens - so soll es sein :)
Pros:

Panorama Restaurant
Schwimmbad
Zimmer

Cons:

hier gibt es nichts

2026-04-06 via Nuitee
S
Sarah extended_group de
8
2026-04-06 via Nuitee