Hilton Garden Inn Frankfurt City Centre

Hotels
•
Hilton Garden Inn
8.1 (3046 reviews)
Weserstrasse 43 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great breakfast options
Fantastic staff service
Cons:
Cleanliness issues
Uncomfortable neighborhood

Categories

Cleanliness
6.54
Multiple reviews mentioned issues with cleanliness, specifically rodents in the room.
Service
9.01
Staff were noted as fantastic and helpful; overall good experiences with service.
Location
7.55
Location is convenient but surrounded by adult shops and described as uncomfortable.
Room Quality
8
Rooms were described as clean and comfortable, with some maintenance issues mentioned.
Amenities
8.53
Breakfast was positively highlighted, though some amenities were less accessible.
Value for Money
7.99
Overall value is decent considering the location and amenities offered.
Food and Beverage
9.04
The breakfast spread received positive mentions in several reviews.
Overall Experience
8.11
Balanced feedback with highlights in service and food; concerns mainly in cleanliness and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:08

Property Description

Luxurious Amenities
Hilton Garden Inn Frankfurt City Centre offers a range of luxurious amenities including a garden, fitness centre, and a stylish bar for guests to unwind and relax during their stay.

Convenient Services
Guests can enjoy the convenience of a 24-hour front desk, room service, and free WiFi throughout the property, ensuring a seamless and enjoyable experience for all visitors.

Prime Location
Situated just 1.2 km from Messe Frankfurt, Hilton Garden Inn is the perfect choice for travelers interested in exploring the city's popular attractions such as Städel Museum, German Film Museum, and Goethe House.

Book your stay at Hilton Garden Inn Frankfurt City Centre now for a memorable and comfortable experience in Frankfurt/Main!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 3046 reviews
Cleanliness: 6.54
Service: 9.01
Location: 7.55
Room Quality: 8
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.11
V
Vitor • solo_traveller • ie
10
Pros:

Very friendly staff, hotel was clean and comfortable.

2026-02-14 • via Nuitee
G
goyal • solo_traveller • in
10
2026-02-14 • via Nuitee
M
Marietta • couple • de
8
2026-02-14 • via Nuitee
C
carellis • couple • gr
1
Pros:

Για Hilton πολύ καλό service

2026-02-14 • via Nuitee
L
Lothar • solo_traveller • de
10
Pros:

Alles perfekt 👍

2026-02-14 • via Nuitee
K
kostasval • solo_traveller • gr
9
2026-02-14 • via Nuitee
N
Nikita • couple • lv
10
2026-02-14 • via Nuitee
S
Sabine • couple • de
8
Pros:

Sehe gutes Frühstück, gute Erreichbarkeit auch zu Fuß

Cons:

Das Bett war sehr schmal für zwei Personen, zumal das Zimmer reichlich Platz bot.
Außerdem ist für unseren Geschmack eine gemeinsame Bettdecke zu wenig

2026-02-13 • via Nuitee
O
osmanakca • solo_traveller • tr
8
Pros:

Zentrale Lage. Sehr gutes Frühstück. Sehr bequemes Bett. Alles hat soweit gepasst.

2026-02-13 • via Nuitee
S
Solvig • solo_traveller • gb
5
Pros:

Network is insecure somebody tried tampering with my connection, so i had to come off it. The road noise during the night is unbearable , should invest in triple glassing.

2026-02-13 • via Nuitee
R
Regula • couple • ch
5
2026-02-13 • via Nuitee
M
Martin • solo_traveller • de
9
2026-02-12 • via Nuitee
I
Itzik • solo_traveller • il
8
Pros:

המלון נקי ומסודר ויש אחלה אוכל להזמין בלובי
קרוב ממש לתערוכה ולמרכז. האנשים בקבלה תמיד מדהימים ומתייחסים יפה סה"כ אחלה מלון

Cons:

מסתבר שצריך לשים פתק למנקה בבוקר על הדלת אחרת לא מנקים את החדר שזה מוזר.. לא ניקו לי יום אחד את החדר וזה באסה

2026-02-12 • via Nuitee
L
Lars • solo_traveller • se
10
2026-02-12 • via Nuitee
J
joan • solo_traveller • es
1
L’atenció al client no està ben dirigida
Pros:

La ubicació

Cons:

I va haver una huelga de controladors aeris i no em van retornar els diners sabent que no podia arribar I que era una causa major

2026-02-12 • via Nuitee
D
Daniel • solo_traveller • pt
8
2026-02-12 • via Nuitee
R
RIO LEGASPI • couple • ph
8
So clean so Good
Pros:

Everything

Cons:

N/A

2026-02-11 • via Nuitee
B
Bita • solo_traveller • ae
5
Cons:

No water in the room, the lights didn’t work . No slippers in the room.

2026-02-11 • via Nuitee
G
Guðmundur Víðir • solo_traveller • is
7
2026-02-11 • via Nuitee
I
IOLI • extended_group • gr
8
2026-02-10 • via Nuitee