Hotel Santika Luwuk - Sulawesi Tengah

Hotels
Santika
8.5 (281 reviews)
Jl. Kakap, Komplek Bukit Halimun , Luwuk , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Cleaning frequency
Room maintenance issues

Categories

Cleanliness
7.64
Several mentions of cleanliness issues, particularly in the restaurant and pool area.
Service
9.11
Staff were described as friendly and helpful, with specific praise for individuals like Adam and Roby.
Location
8.65
Good location with nice views, although remote and may require transport for convenience.
Room Quality
8.6
Rooms were generally described as comfortable and spacious.
Amenities
8.13
Amenities like the pool and gym received positive notes but with some criticisms about cleanliness.
Value for Money
8.59
Overall perceived as good value, especially considering the breakfast and location.
Food and Beverage
8.64
Breakfast was noted as delicious and diverse.
Overall Experience
8.61
Overall stay was enjoyable with potential for improvement in some areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:06

Property Description

Luxurious Beachfront Accommodation
Hotel Santika Luwuk - Sulawesi Tengah offers a 3-star beachfront escape with an outdoor pool, fitness center, and lush garden. Indulge in comfort with air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and coffee machine.

Dining and Relaxation
Savor delicious meals at the on-site restaurant, unwind in the shared lounge, or opt for convenient room service. The sun terrace is perfect for soaking up the tropical vibes.

Convenience and Exploration
Benefit from free WiFi, parking, and car hire services to explore the area. Engage in cycling adventures around Luwuk and receive assistance from the bilingual staff for a seamless stay.

Book your beach getaway at Hotel Santika Luwuk - Sulawesi Tengah now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 281 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 8.6
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
C
Christian family_with_children de
8
Pros:

War ok
Frühstück wirklich sehr umfangreich und gut

Cons:

2x angeschrieben und um airport Transfer gebeten - keinerlei Reaktion oder Rückmeldung oder Entschuldigung. Passt nicht zum ansonsten guten Eindruck.
Und das bei Ankunft dutzende Frauen einen unerträglichen Lärm in der lobby veranstaltet haben hat mich tierisch genervt. Dazu kann das hotel selbstverständlich nichts aber hätten mal einschreiten können!

2026-03-13 via Nuitee
M
Marius extended_group lt
8
2026-03-05 via Nuitee
M
Marion extended_group fr
7
Bon hôtel mais vieillissant
Pros:

Très bon hôtel où rester sur Luwuk malgré son âge vieillissant et ça se ressent. Nous avions en effet payé pour un surclassement en chambre avec vue mer. La chambre obtenue était limite en termes de finition, la baie vitré était tellement sale qu’on y voyait trouble (dommage pour la vue qu’on a payé). En revanche, le personnel est très accueillant, et l’endroit est très propre. Le rooftop restaurant était une belle découverte avec une superbe vue de nuit. Le repas du soir par contre était vraiment pas terrible mais nous ne pouvons pas être exigeants au vu du pays. Le petit-déjeuner était en revanche bien meilleur. Je recommanderais aux réceptionnistes de tous parler anglais, car c’est une base dans ce métier.

Cons:

Expliqué au dessus

2026-01-19 via Nuitee
K
Khaled couple nl
9
2026-01-19 via Nuitee
Q
Queen family_with_children us
10
I enjoyed to stay tbere . Been there for couple times , so just like that . Close down to the beach
Pros:

Breakfast was really good

Cons:

Nothing

2026-01-19 via Nuitee
C
chijen solo_traveller id
8
2026-01-18 via Nuitee
O
Otto family_with_children de
10
2026-01-16 via Nuitee
D
Dalma Ivana extended_group hr
6
The hotel is not located at the address indicated on booking.com
Cons:

The hotel is not located at the address indicated on booking.com. It is 4.55 km away from the center uphill in a place that is not very illuminated at night.

2026-01-07 via Nuitee
C
chijen couple id
8
2026-01-03 via Nuitee
C
chijen couple id
9
2026-01-03 via Nuitee
J
Jerome family_with_children fr
10
2025-12-30 via Nuitee
M
Małgorzata family_with_children pl
10
Pros:

Hotel spełnił moje oczekiwania,miły i sympatyczny personel,polecam

2025-12-28 via Nuitee
A
Adriana couple sk
10
Pros:

Good location, nice staff

2025-12-20 via Nuitee
J
Janine couple gb
9
Enjoyable two night stay
Pros:

Lovely pool, comfortable bed, sea view, great staff

2025-12-04 via Nuitee
J
Janine couple gb
10
Beautiful hotel in lovely city
Pros:

Beautiful view, lovely swimming pool, comfortable bed.
Staff very helpful and friendly, especially Roby who took me to the local hospital, waited for me and translated everything, this service was exceptional.

2025-12-03 via Nuitee
R
Richard extended_group nl
8
2025-11-28 via Nuitee
S
Sonia solo_traveller fr
8
Pros:

Top

2025-11-20 via Nuitee
P
Peggy couple nl
10
Great rooms
Pros:

Rooms beautiful with very good beds en shower. Breakfast fantastic!

Cons:

You can clean the tables and toilets more often in the restaurant and pool area. Empty trashbins and ashtrays

2025-11-16 via Nuitee
I
Ines family_with_children pt
10
Ótima localização, quartos confortáveis, vista fantástica e funcionários atenciosos
Pros:

Hotel com boa localização, próximo do aeroporto e também a boa distância do cais. O facto de estar num local elevado favorece a fantástica vista para o mar.
Descendo a colina a pé, chegámos a uma rua com estabelecimentos de rua e restaurantes, onde comemos muito bem e a bom preço. Caminhando mais um pouco encontrámos um espaço com terraço com esplanada, ótimo para uma bebida enquanto se aprecia a vista.
Os quartos são espaçosos, limpos e confortáveis. No nosso caso, ficámos em quartos comunicantes (ótimo para famílias), com grandes janelas com vista para o mar.
Ótima piscina, espaçosa e  limpa, com diferentes profundidades. O espaço exterior tem espreguiçadeiras. Também tem um pequeno espaço de ginásio.
Bom pequeno-almoço, acompanhado, uma vez mais, da bela vista que se tem da varanda.
Os funcionários são atenciosos, destacamos Arafik (creio que é o nome correto) que nos recebeu no restaurante quando fomos beber uns batidos à noite e que nos deu algumas dicas para o nosso destino seguinte.
Trataram ainda do nosso transporte para o cais, garantindo que chegávamos ao correto.
Foi, sem dúvida, a escolha acertada para a nossa passagem por Luwuk!

2025-11-16 via Nuitee
N
Natallia solo_traveller ua
10
2025-11-14 via Nuitee