Sunway Velocity Hotel Kuala Lumpur

Hotels
•
Sunway Hotels & Resorts
8.5 (998 reviews)
Lingkaran SV, Sunway Velocity , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean facilities
Cons:
Limited breakfast options
Cleanliness issues in some areas

Categories

Cleanliness
7.83
Several reviews indicated issues with cleanliness, overall not meeting expectations.
Service
9.3
Most reviews praised the staff for their friendliness and helpfulness.
Location
9.34
Location near the mall and other amenities received strong positive feedback.
Room Quality
8.29
Rooms were generally satisfactory, though some mentions of minor discomforts.
Amenities
8.32
Amenities offered were adequate, but some guests noted areas for improvement.
Value for Money
8.28
Some guests felt the price was reasonable given the services, while others had reservations.
Food and Beverage
7.83
Breakfast quality and variety were noted as deficiencies by multiple reviewers.
Overall Experience
8.8
Overall satisfactory stay, with many positives outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:43

Property Description

Convenient Location

Premium Amenities

Modern Accommodations

Book your stay at Sunway Velocity Hotel Kuala Lumpur now for a comfortable and convenient experience.

Important information:

- A fee of MYR 1000 is to be borne by guests who violate the smoke-free policy in non-smoking guestrooms and property areas.

-For self drive, please use Entry A to access the basement car park located at level B2 and B3 with direct lift access to the hotel's lobby. A nominal flat parking rate of RM 13.00 net per day is applicable upon validation from the Reception. Not applicable if you are using Touch N' Go or parking at Preferred Parking.

Sunway Velocity Hotel is undergoing a fabulous makeover. Get ready for a refreshed look, upgraded amenities, and unbeatable comfort. We can't wait to unveil the transformation! Refurbishments will take place from 22 June – 30 September 2026.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.5
Based on 998 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 8.8
H
Hong Yu • couple • hk
8
A very nice stay and helpful staff.
Pros:

The location is excellent and you can get all you need at the mall. The staff member at the front desk, Goh (彬仔) is very helpful and he provided very good and swift service.

Cons:

The jacuzzi at the swimming pool is not working well.

2026-07-20 • via Nuitee
C
chiehfu • family_with_children • tw
9
2026-07-20 • via Nuitee
C
chiehfu • family_with_children • tw
9
2026-07-20 • via Nuitee
T
TINGYUAN • solo_traveller • tw
8
2026-07-17 • via Nuitee
Y
Yeow Min • couple • sg
9
2026-07-14 • via Nuitee
Y
Yeow Min • couple • sg
9
2026-07-14 • via Nuitee
E
Ethan • solo_traveller • my
9
2026-07-04 • via Nuitee
M
man lin • family_with_children • sg
9
June holiday - family vacation
Pros:

I went with my family and was given a connecting room with my parents without requesting for it. The front desk staff (Evelyn) was attentive and gave good recommendations for food around the area. The house keeping staff even attached balloons at our door to surprise my little girl. We had an unforgettable time during stay as the hotel staff went extra to provide excellent service (front desk and housekeeping.)

Cons:

When we went to the swimming pool, we had a bit of issue witg the facilities. It would great to have someone to guide us along.

2026-06-19 • via Nuitee
A
Ahmad Nazirul • solo_traveller • sg
10
2026-06-17 • via Nuitee
B
Beyone • couple • my
8
2026-06-15 • via Nuitee
R
Rachel • couple • my
8
2026-06-12 • via Nuitee
L
Lai • couple • my
9
2026-06-03 • via Nuitee
G
Grigoriy • solo_traveller • lt
8
2026-06-03 • via Nuitee
Y
Ying • solo_traveller • jp
7
2026-05-31 • via Nuitee
Y
Ying • solo_traveller • jp
8
2026-05-31 • via Nuitee
S
Salvemary • solo_traveller • my
10
Pros:

Manager n all the staff
Very humble

2026-05-21 • via Nuitee
Y
Yeow Min • solo_traveller • sg
8
2026-05-19 • via Nuitee
Y
Yeow Min • couple • sg
8
2026-05-19 • via Nuitee
D
Dhruvaraj • extended_group • au
9
Cozy and convenient stay.
Pros:

The room was super nice and the beds were super comfortable. The pool was amazing and lots of good food options near the hotel which is amazing.

Cons:

It's a bit far from the city center area and there's an extra laundry charge which is quite expensive and makes no sense to me.

2026-05-19 • via Nuitee
R
Rahayu • solo_traveller • my
9
2026-05-17 • via Nuitee