Harbour Hotel & Spa Sidmouth

Hotels
8.1 (1396 reviews)
Manor Road , Sidmouth , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Attentive and professional staff
Clean and tidy environment
Good location with nice views
Cons:
Some bathrooms need maintenance
Higher bar prices
Limited seating in the spa

Categories

Cleanliness
7.96
Most reviews indicate the hotel was very clean, though some mentioned issues like mold and dirty windows in specific bathrooms.
Service
8.43
Consistently noted as attentive, professional and pleasant across multiple reviews.
Location
8.47
Frequently praised for its appealing location by beach, offering nice views.
Room Quality
7.92
Rooms are described as comfortable and clean, but there were mentions of size and specific maintenance issues.
Amenities
7.95
Amenities like the spa and restaurant received mixed reviews; both praised and criticized for size and facilities.
Value for Money
7.71
Some guests felt the pricing was a bit high for what was provided, especially regarding bar prices.
Food and Beverage
7.96
Many enjoyed the food quality, though a few were disappointed with specific dishes.
Overall Experience
8.43
Overall experience was very positive with repeated recommendations to stay at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:14

Property Description

Luxurious 4-Star Hotel in Sidmouth

Garden Oasis and Culinary Delights
Experience tranquility in our garden oasis and indulge in exquisite dining at our restaurant and bar.

Relaxation and Comfort
Unwind in our sauna, enjoy personalized service from our concierge, and rejuvenate at our spa center.

Seaside Serenity
Located just steps away from Jacobs Ladder Beach and Sidmouth Beach, Harbour Hotel Sidmouth offers the perfect coastal getaway.

Book now to experience the ultimate blend of luxury and relaxation at Harbour Hotel Sidmouth.

Important information:

Guests are advised to pre-book beauty and spa treatments.

Please note that when booking 4 or more rooms, group booking terms and conditions may apply.

All Bed and Breakfast Reservations are inclusive of Continental Breakfast only. Cooked Breakfast is available and can be purchased while on property for an additional charge.

The outdoor terrace area will be unavailable for guest use for the next 8 weeks.

Refurbishment works will be taking place in the terrace area during this period.

Work will occur daily between 10:00 AM and 4:00 PM.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1396 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.71
Food and Beverage: 7.96
Overall Experience: 8.43
J
Jamie solo_traveller gb
4
Sadly a massive wedding on all weekend. Many very drunk, loud guests. Shame we were not warned beforehand.
2026-05-16 via Nuitee
S
stephanie solo_traveller gb
7
Pros:

Liked the location.

Cons:

Facilties good, but lift very small and difficult to get into.
My husband has mobilty issues so cant always use the stairs.

2026-05-15 via Nuitee
R
Rose extended_group gb
10
A great place to stay our second year there. Would highly recommend this hotel.
Pros:

Great location, very friendly and helpful staff.

Cons:

Nothing

2026-05-15 via Nuitee
K
ken solo_traveller es
9
All very good
Pros:

Most things

Cons:

The check in process

2026-05-14 via Nuitee
D
Dennis solo_traveller gb
7
Pros:

Location

Cons:

Smell in bathroom and no face cloths the second day.

2026-05-14 via Nuitee
J
John couple gb
10
A very enjoyable 4 days despite the shortcomings of the building itself. We will be going again!
Pros:

All the staff were extremely helpful,friendly and professional. The food was exceptional.

Cons:

The first room we were given was very small and claustrophobic but they changed it to a better one. This was close to the air conditioning for the spa so not quiet. The noise from the room above was also a problem which is why we left early.

2026-05-13 via Nuitee
C
Carmel solo_traveller gb
4
Disappointing visit
Pros:

The spa was excellent. The staff were extremely helpful and made the spa experience a great one.

Cons:

You cant see the receptionist behind the ridiculously high counter! Not her fault but not very welcomjng. The housekeeping staff need extra training


to pay attention to detail. It was not pleasant on arrival, to find the bathroom had not been properly cleaned.
Please encourage all the waiters to smile.😁 It makes such a difference.

2026-05-12 via Nuitee
P
Peter Michael couple gb
10
Totally satisfied with my birthday venue!
Pros:

The staff at this hotel were first class ! Warm & friendly & always available to assist

Cons:

The hotel has a brilliant East Coast USA feel. Fun & relaxed atmosphrre

2026-05-12 via Nuitee
K
Karen solo_traveller es
9
I enjoyed the location in Sidmouth and friendly helpful staff / also rxceptionallly clean except the spa which needs
Pros:

Friendly staff
Clean
Comfortable

Cons:

At the weekend there was no parking available so I had to pay for parking outside
The Health Spa needs updating : peeling paint and dirty grout
Paying £10 extra for breakfast when breakfast was included seemed very misleading
The bedrooms in the attic area are very hot and there was no fan or air conditioning
Heavy doors tending to bang loudly

2026-05-11 via Nuitee
E
Evita couple gb
4
Wouldn’t stay again
Pros:

Location
Comfortable bed

Cons:

Not welcoming at reception
Staff at breakfast ditto and not efficient

2026-05-10 via Nuitee
B
Bernard Martyn couple gb
10
Very nice
Pros:

Liked everything

Cons:

Nothing could have been better

2026-05-08 via Nuitee
V
Valerie couple gb
9
Lovely hotel not keen on sidmouth
Pros:

We had a free upgrade at breakfast which was very welcome.

Cons:

Not getting a full pint off beer to much frof . And paying top prices.

2026-05-08 via Nuitee
D
Don couple gb
10
Pros:

Lovely location brilliant staff

Cons:

Dogs allowed in hotel

2026-05-08 via Nuitee
S
Sharon solo_traveller gb
8
Pros:

The location was excellent. The staff was amazing, and if I needed anything, they responded quickly and provided excellent service.

Cons:

We went with my father-in-law and his partner. In their room, they had trouble with the toilet water system in room 5. It was reported but unfortunately wasn't repaired on our trip!

We paid for two rooms. Room 15 was excellent, and we were very happy with it. Room 5 had an amazing view, but the bathroom was cozy, and the shower was excellent, though the toilet water system was an issue.

Room 15: exceptional
Room 5: good

Reception was excellent and responded to our request for ice very quickly.

Loved our complimentary gin and tonic; it went down a treat. Thank you.

2026-05-06 via Nuitee
M
Mark couple gb
9
Great hotel, perfect location, good food and great staff
Pros:

Staff were excellent

Cons:

Some areas in our room required some TLC or refurb, areas both in or room and in the spa area could have been cleaner

2026-05-05 via Nuitee
N
Nigel couple gb
8
Good weekend break walking South West Coast Path.
Pros:

Well located hotel with high standards of cleanliness and customer service.

Cons:

Room was small but adequate but, the bathroom was too small.

2026-05-05 via Nuitee
S
Stefano couple gb
8
2026-05-04 via Nuitee
C
Carole couple gb
5
Disappointing
Pros:

Position

Cons:

My room had to be changed as it was extremely small with no luggage table. The replacement room was in outside courtyard and a good size but had no heating. Only in the bathroom with heated towel rail. The tv was at an awkward angle on a side wall. The upper window was half open and stuck so it was very cold all night with wind blowing in.

2026-04-30 via Nuitee
A
Andtew couple gb
6
Food and the staff not very good
Pros:

Pools room

Cons:

None

2026-04-28 via Nuitee
R
Rachel couple gb
10
2026-04-28 via Nuitee