Harbour Hotel & Spa Christchurch

Hotels
8.8 (1797 reviews)
95 Mudeford , Christchurch , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Delicious food
Cons:
Boring car park view
Spa area underwhelming

Categories

Cleanliness
8.7
Guests highlighted that the room was spotlessly clean and well-maintained.
Service
9.2
Excellent customer service noted with friendly and professional staff.
Location
9.2
Perfect location overlooking the lagoon and close to attractions.
Room Quality
8.2
Rooms were comfortable but some reported they were on the smaller side.
Amenities
8.2
Amenities were good, though the spa area did not meet some guests' expectations.
Value for Money
8.7
Generally seen as reasonable pricing for the quality provided.
Food and Beverage
9.2
Breakfast and dinner were praised as delicious with high-quality offerings.
Overall Experience
9
A blissful stay with positive overall experiences, minor shortcomings noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

Luxurious Waterfront Setting
Perfectly positioned at the water's edge, Harbour Hotel Christchurch offers breathtaking views of Dorset’s picturesque estuaries.

Culinary Delights and Relaxation
Indulge in a dining experience at the 2 AA-Rosette Jetty Restaurant with its international menu and Michelin-starred chefs. Then unwind at the newly refurbished Christchurch Harbour Spa with its range of facilities including a swimming pool, sauna, and treatment rooms.

Convenience and Leisure
Located in a stunning Victorian building, the hotel is a short distance from Bournemouth centre. Explore the nearby Christchurch Harbour with ferry rides to Poole Harbour Islands or enjoy a round of golf at Two Riversmeet Golf Club.

Ready to experience luxury by the water? Book your stay at Harbour Hotel Christchurch now!

Important information:

If you wish to dine at the hotel, tables should be booked in advance to avoid disappointment. From time to time the restaurant may be closed due to events taking place.

When booking more than 5 rooms, a nonrefundable deposit is required at the time of booking. The deposit requested is 50% of the total stay, the balance payment is required 28 days prior to arrival.

All rates which include breakfast will be a Continental Breakfast.Swimming pool: Closed from Mon, Jan 19, 2026 until Wed, Apr 1, 2026
Spa/wellness center is closed from 2026-04-01 until 2026-01-19
Sauna is closed from 2026-04-01 until 2026-01-19
Hot tub/jacuzzi is closed from 2026-04-01 until 2026-01-19
Fitness center is closed from 2026-04-01 until 2026-01-19

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for £11.50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1797 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9
C
Carol • extended_group • gb
9
Good location for Avon Beach
Pros:

Continental breakfast is good.

Cons:

Car parking can be tricky so need to factor that in on arrival. Cannot recall if we registered the number plate, I guess that we should have been advised to do that by check in desk. Tonic from mini bar is a tad expensive.

2026-02-12 • via Nuitee
K
Kim • couple • gb
9
Very Comfortable
Pros:

Very comfortable room. Great location.

Cons:

Free gin in room but had to pay for tonic from the mini bar.

2026-02-12 • via Nuitee
D
Diane • couple • gb
7
2026-02-08 • via Nuitee
J
john • couple • gb
7
Great location good food and service -
Pros:

Location by the sea
Good room
complimentary Gin!!
it was winter

Cons:

Public rooms a bit tired
Outside furniture left lying about gave a poor impression

2026-01-31 • via Nuitee
C
Craig • couple • gb
9
Pros:

The food was amazing. The upgraded room was very nice. We liked the free gin decanter.

Cons:

The fact that a lot of facilities were closed due to refurbishment.

2026-01-29 • via Nuitee
S
sam sheath • couple • gb
10
2026-01-28 • via Nuitee
N
Nicole • couple • nz
9
We enjoyed everything about our stay. It was a real highlight of our trip.
Pros:

The room was fabulous and gin was a really nice touch. You thought of everything :)

Cons:

I used the gym and there was whinging noise that was quite irritating. It would be good to have this fixed.
The other thing that would make the gym good is if there was a foam roller to stretch with after completely the exercise. They are not expensive and would be a great value.

2026-01-27 • via Nuitee
C
caroline • couple • gb
10
Pros:

We were there for an event all staff were helpful and friendly our room was lovely and comfortable only thing you may need a step ladder to get into bed lol

2026-01-27 • via Nuitee
P
Peter • couple • gb
8
2026-01-26 • via Nuitee
E
Emma • couple • gb
5
Nice location but disappointing stay
Pros:

Location

Cons:

The property is dated and the staff were not friendly, welcoming or helpful (often rude ignoring us and made us feel unwelcome). The hotel didn’t seem busy so we can’t imagine what it would be like in peak season. We ordered drinks three times and nearly an hour later they still hadn’t arrived, and the waiter just laughed and said “oops”. Very expensive for the service and amenities. The pool area needs updating and more seating. It was a shame as we were really excited about visiting.

2026-01-26 • via Nuitee
M
Maddy • couple • gb
1
2026-01-25 • via Nuitee
J
Jacqueline • couple • gb
8
Devastated to learn that the pool was closed; not informed beforehand.
Pros:

Our package was a continental only breakfast. No complaints. Plenty of choice.

Cons:

No improvement was necessary.

2026-01-24 • via Nuitee
T
Tom • solo_traveller • gb
8
2026-01-24 • via Nuitee
T
Tracy • solo_traveller • gb
1
Very disappointed by booking.com and hotel
Cons:

I booked specifically to be able to use the spa to help me manage a chronic health condition. This was stated as ‘includes use of spa facilities’ but when I went on the hotel website the entire spa was closed. I’ve stayed here countless times and had a brilliant stay but sadly there was a lack of accountability between the hotel and booking.com and they will not reach a resolution or give me a full refund. There has been a tokenistic credit of <£15.

2026-01-22 • via Nuitee
S
Simon • couple • gb
8
2026-01-21 • via Nuitee
A
Appleby • couple • gb
8
Pros:

Spa bed location

Cons:

Cob webs around ceiling and doors alot

2026-01-21 • via Nuitee
H
Helen • couple • gb
9
2026-01-21 • via Nuitee
N
Nigel • couple • gb
8
2026-01-20 • via Nuitee
S
Stephen • extended_group • gb
7
Nice stay but could do with a bit of money spending on the pool/sauna area.
Pros:

Great position right by the sea and very comfortable large rooms. Food was great in the restaurant.
Spa treatments and staff were lovely.

Cons:

Pool area of spa is very tired with pealing paint, stained cushions and nowhere to really sit and relax if not in the sauna or steam room.

2026-01-20 • via Nuitee
C
Clint • family_with_children • gb
8
An enjoyable stay in a comfortable hotel with an amazing view of the bay
Pros:

Excellent staff. Couldn't hve been more helpful. We got a flat tyre and the front of house staff got it changed for us by the maintenance men

Cons:

We had dinner in Front Deck restaurant on our first night. It was Ok but nothing more. We were slightly disappointed. Sunday lunch was better. Pricing for breakfast was slightly odd, anything cooked was £10 which is fine for a cooked breakfeast but pricey for Porridge

2026-01-19 • via Nuitee