Harbour Hotel & Spa Christchurch

Hotels
8.8 (1988 reviews)
95 Mudeford , Christchurch , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Delicious food
Cons:
Boring car park view
Spa area underwhelming

Categories

Cleanliness
8.7
Guests highlighted that the room was spotlessly clean and well-maintained.
Service
9.2
Excellent customer service noted with friendly and professional staff.
Location
9.2
Perfect location overlooking the lagoon and close to attractions.
Room Quality
8.2
Rooms were comfortable but some reported they were on the smaller side.
Amenities
8.2
Amenities were good, though the spa area did not meet some guests' expectations.
Value for Money
8.7
Generally seen as reasonable pricing for the quality provided.
Food and Beverage
9.2
Breakfast and dinner were praised as delicious with high-quality offerings.
Overall Experience
9
A blissful stay with positive overall experiences, minor shortcomings noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

Luxurious Waterfront Setting
Perfectly positioned at the water's edge, Harbour Hotel Christchurch offers breathtaking views of Dorset’s picturesque estuaries.

Culinary Delights and Relaxation
Indulge in a dining experience at the 2 AA-Rosette Jetty Restaurant with its international menu and Michelin-starred chefs. Then unwind at the newly refurbished Christchurch Harbour Spa with its range of facilities including a swimming pool, sauna, and treatment rooms.

Convenience and Leisure
Located in a stunning Victorian building, the hotel is a short distance from Bournemouth centre. Explore the nearby Christchurch Harbour with ferry rides to Poole Harbour Islands or enjoy a round of golf at Two Riversmeet Golf Club.

Ready to experience luxury by the water? Book your stay at Harbour Hotel Christchurch now!

Important information:

If you wish to dine at the hotel, tables should be booked in advance to avoid disappointment. From time to time the restaurant may be closed due to events taking place.

When booking more than 5 rooms, a nonrefundable deposit is required at the time of booking. The deposit requested is 50% of the total stay, the balance payment is required 28 days prior to arrival.

All rates which include breakfast will be a Continental Breakfast.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for £11.50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1988 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9
R
Reg couple gb
10
Only negative was something found in the drawer in the room which indicates that it wasn’t checked from the last custome
Pros:

Lovely hotel, friendly and welcoming and attentive staff

Cons:

No thing not to like

2026-07-18 via Nuitee
J
jane couple gb
8
A gorgeous hotel in a beautiful setting
Pros:

The view is spectacular. Evening meals were delicious. Staff attentive and genuinely friendly. Rooms comfortable.

Cons:

Lack of air conditioning for this particular UK summer!

2026-07-17 via Nuitee
P
Paul couple gb
8
Lots to like but no aircon
Pros:

Great location, lovely grounds, splendid views from garden.

Cons:

No a/c in our room, too hot to sleep. Not really good enough at this price point.
The room rate ‘included breakfast’ but you have to pay extra if you want a cooked breakfast.

2026-07-17 via Nuitee
P
Peter solo_traveller gb
8
Pros:

The staff were attentive and helpful, the location and food excellent.

Cons:

No dislikes though air conditioning in the bedrooms is overdue.

2026-07-17 via Nuitee
N
Nigel couple gb
9
Perfect !
Pros:

Stunning location. Wonderful staff couldn’t do enough for you. Very friendly atmosphere. Highly recommend this hotel

2026-07-16 via Nuitee
D
Donna couple gb
10
2026-07-16 via Nuitee
J
Julia couple gb
9
Comfortable bed. Clean and tidy facilities.
Pros:

The bed was so comfortable. The room was clean and tidy and the facilities and location were great. For me, having a bath was a big bonus too. Breakfast was amazing too.

Cons:

The only negative comment is that there was no air conditioning, which in the current heatwave was almost unbearable. I understand that the hotel have applied to install air conditioning, which will be brilliant.

2026-07-15 via Nuitee
L
lorraine couple gb
10
Stinning hotel, with womderful staff, on a beautiful location, wouldnt stay anywhere else
Pros:

Everything

Cons:

Everything

2026-07-14 via Nuitee
P
Paul couple gb
9
2026-07-14 via Nuitee
T
Tom couple gb
10
2026-07-12 via Nuitee
P
Paul couple gb
8
Pros:

Great location and lovely few sitting in the garden for drinks before dinner.
The beds are amazing, very comfortable. The staff were very attentive and the welcome at reception was spot on!

Cons:

Afraid we were at the hotel during the hot weather and the room was stifling. No AC just a fan, which honestly just moved the warm air around for a few hours. It was cooler in the corridor than the room.

2026-07-12 via Nuitee
1
178artemisf Family London, England
4
Below Average Rooms but Good Food
Pros:

Good location and the restaurants serve lovely seafood.

The rooms are sub- par; we had torn towels in our room and the toilet bowl was dark brown upon check-in. The staff did attend to these problems but clearly shows the housekeeping is very poor and understaffed.

The rooms are also unpleasantly warm in the summer months as there is no air conditioning and the small fan doesn’t really help. Not a hugely enjoyable stay if you are paying peak prices.

2026-07-11 via Tripadvisor
M
Meryl couple gb
10
Great time enjoying location and facilities
Pros:

Excellent location . Lovely outside area overlooking the estuary . Great room . Lovely food but a bit expensive.

Cons:

Cost . It was expensive

2026-07-11 via Nuitee
S
Salmon solo_traveller gb
8
Pros:

Beds are incredibly comfortable.
Restaurants excellent.

Cons:

Shower didn't drain very fast.
Fan was very dirty..

2026-07-11 via Nuitee
K
K3643IIrods Couples
10
Great stay
Pros:

We found that Lynn front of house was exceptional with managing the allocation of our room ensuring we had the room of our choice. Thank you Lynne. All the other staff could not be more attentive and helpful. Ensuring we had a lovely stay.

2026-07-10 via Tripadvisor
F
Fiona solo_traveller gb
8
Harbour Hotel..Christchurch Uk
Pros:

Great hotel beautifully furnished. Room was beautiful and bathroom really lovely. Fantastic views and lovely staff. Ate at The Jetty...we absolutely loved it great atmosphere, views and exceptional food.

Cons:

Shutters in the room...some were broken so weren't sitting right which mean"t alot of light in room 205 came through with the added outside light on all night across from us. Therefore had a disturbed night sleep even with trusted eye mask I take every where with me.. Then just before 8am banging and a grinding machine started up opposite the front of the hotel. I'm sure they'll be feedback from other residents for Thursday 9th July.. Surely there should be an agreement with the hotel about expected times of construction work ...8am way way too early.. Work my husband. Nno chance of a lie on.

Very suprised to learn at 9.20 breakfast the fruit salad had ran out. Really disappointed at that and don't think thats acceptable either. At the same time saw three small bread batons and I asked are these the last three ? staff member confirmed back yes. Really poor and quite unreally for the standard of hotel. Wev'e all paid a lot of money to stay at the hotel.

Last thing clearly air onditioning is needed on the bedrooms.

2026-07-10 via Nuitee
T
Tracey family_with_children gb
8
We had a lovely time and would stay again at the hotel
Pros:

Location was perfect. The staff were exceptional. The food was delicious

Cons:

The bathroom shower was not appropriate for my elderly mother - need to have walk-in showers available

2026-07-09 via Nuitee
C
Christine couple fr
9
2026-07-08 via Nuitee
K
K5646YHsaras Couples Warwick, Warwickshire, England
10
Enjoyable break
Pros:

Harbour lives up to its reputation Excellent friendly well trained and attentive staff especially the young people in the restaurant
Both The Too Deck and the Jettu serve excellent food and cocktails
Gin in room on arrival was a nice touch as was the ‘milk ice and a slice room service round’ early evening
Room 217 small
No air con in room or hotel
No decaf tea bags in room
217 sold as estuary view with balcony Balcony very small with uncomfortable rusty old uncomfortable deck chairs or uncomfortable high bar stools and you can only see estuary if you’re stood up! If you sit on balcony you can only see concrete!
All together an enjoyable visit but would request a different room if returning

2026-07-07 via Tripadvisor
L
Linda couple gb
9
We very much enjoyed our stay at this lovely hotel.
Pros:

Staff were courteous and friendly and informative. The restaurant staff were very professional and the service and food were excellent. The bedroom was clean and well maintained. The location of the hotel was great with beautiful views. The food and service from the waiting staff in the Jetty restaurant was exceptional.

Cons:

We had booked a small room and although the temperature was only around 20 degrees it was uncomfortably hot with minimal ventilation provided by the small window.
However, we appreciate that the larger rooms probably don’t have the same problem.

2026-07-07 via Nuitee