Harbour Hotel & Spa Christchurch

Hotels
8.8 (1888 reviews)
95 Mudeford , Christchurch , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Delicious food
Cons:
Boring car park view
Spa area underwhelming

Categories

Cleanliness
8.7
Guests highlighted that the room was spotlessly clean and well-maintained.
Service
9.2
Excellent customer service noted with friendly and professional staff.
Location
9.2
Perfect location overlooking the lagoon and close to attractions.
Room Quality
8.2
Rooms were comfortable but some reported they were on the smaller side.
Amenities
8.2
Amenities were good, though the spa area did not meet some guests' expectations.
Value for Money
8.7
Generally seen as reasonable pricing for the quality provided.
Food and Beverage
9.2
Breakfast and dinner were praised as delicious with high-quality offerings.
Overall Experience
9
A blissful stay with positive overall experiences, minor shortcomings noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

Luxurious Waterfront Setting
Perfectly positioned at the water's edge, Harbour Hotel Christchurch offers breathtaking views of Dorset’s picturesque estuaries.

Culinary Delights and Relaxation
Indulge in a dining experience at the 2 AA-Rosette Jetty Restaurant with its international menu and Michelin-starred chefs. Then unwind at the newly refurbished Christchurch Harbour Spa with its range of facilities including a swimming pool, sauna, and treatment rooms.

Convenience and Leisure
Located in a stunning Victorian building, the hotel is a short distance from Bournemouth centre. Explore the nearby Christchurch Harbour with ferry rides to Poole Harbour Islands or enjoy a round of golf at Two Riversmeet Golf Club.

Ready to experience luxury by the water? Book your stay at Harbour Hotel Christchurch now!

Important information:

If you wish to dine at the hotel, tables should be booked in advance to avoid disappointment. From time to time the restaurant may be closed due to events taking place.

When booking more than 5 rooms, a nonrefundable deposit is required at the time of booking. The deposit requested is 50% of the total stay, the balance payment is required 28 days prior to arrival.

All rates which include breakfast will be a Continental Breakfast.Swimming pool: Closed from Wed, Mar 18, 2026 until Tue, Jun 9, 2026
Spa/wellness center is closed from 2026-06-09 until 2026-03-18
Sauna is closed from 2026-06-09 until 2026-03-18
Fitness center is closed from 2026-06-09 until 2026-03-18
Hot tub/jacuzzi is closed from 2026-06-09 until 2026-03-18

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for £11.50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1888 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9
S
Susan couple gb
10
Very enjoyable with great staff and excellent food and facilities .
Pros:

This hotel is excellent on all levels. Would always stay there when visiting that area.

Cons:

Nothing

2026-05-15 via Nuitee
R
Ron couple gb
10
2026-05-15 via Nuitee
S
Suzanne couple gb
6
Ok
Pros:

Lovely location , staff and food was good

Cons:

Noisy room at night , and quite cramped
Strange to have to pay for one bottle of tonic to go with your free gin .

2026-05-13 via Nuitee
J
Janet solo_traveller gb
9
A lovely time was had by all of us
Pros:

The location was lovely, the hotel was well run and the food very good.
Staff very friendly and helpful.

Cons:

My Acessable room was roomy the bed was comfortable, there were a few things not helpful when someone has mobility issues .the kettle and all the tea and coffee making items were housed in the wardrobe and the kettle had to be taken to the dressing table to connect it to the electricity supply, the coffee machine was on the floor of the wardrobe very difficult for someone who is disabled. There was no hairdryer in the room or bathroom. The liquid soap container by the sink in the bathroom was too high up and very difficult to push the top to get the liquid soap out. The toilet roll holder was on the wall behind the toilet and difficult to reach without knocking the roll on the floor.
I was the single occupant of room 203
Regarding the restaurant and bar facillity,
Good service and good food, however, to charge £6 for 3 slices of bread is a bit much, also the 12.5% charge for service for everything even a glass of lemonade is over the top

2026-05-12 via Nuitee
A
Alison solo_traveller gb
8
Pros:

Staff were friendly, helpful and efficient.

Cons:

The room was so hot, even with a fan.

2026-05-10 via Nuitee
C
Catharine solo_traveller gb
10
Pros:

Lovely room, nice food, very good service
All staff very friendly and accommodating
Can recommend this hotel

Cons:

Pool closed which was a shame, and some building work going on around the hotel .

2026-05-09 via Nuitee
P
Peter solo_traveller gb
9
Pros:

very helpful reception staff

Cons:

we knew the spa was being refurbished but the work was slightly intrusive at times, some noise and workmen detracted from the excellent view

2026-05-07 via Nuitee
W
william couple gb
8
A very relaxing break
Pros:

Staff very good,attentive and polite 5 stars to Phil,one of the waiters
Jetty restaurant excellent
Great location

Cons:

Room upgrade was small
Why pay extra for tonic to accompany free gin?
TV availability poor
Car park crammed

2026-05-06 via Nuitee
K
Kerry solo_traveller gb
9
Lovely location
Pros:

Great location, close to the beach. Ideal for walks. Lovely meal in the Jetty restaurant, staff very attentive.

Cons:

Room was hot and couldn't see any thermostat to turn it down.

2026-05-05 via Nuitee
T
Terry couple gb
7
Very nice hotel, lovely staff and restaurant. Continental breakfast only and pool not open until Jun
Pros:

Staff were very good. In particular Phil, the excellent waiter and also the man who helped with the parking. The views from the restaurant are stunning. The Jetty restaurant was really lovely and the souffle excellent.

Cons:

Breakfast was included but only continental, so a bit disappointing. Also all the spa/pool facilities were closed for refurbishment. We were not aware of this until we received a 'reminder' the day after booking. To be fair this was cleqr from the hotel website but we had booked on booking.com. So we were not aware..

2026-05-04 via Nuitee
B
Benjamin solo_traveller gb
8
Beautiful views over the harbour, excellent food, friendly staff
Pros:

The restaurant food was excellent
All of the staff were very friendly, especially the waiting staff

2026-05-04 via Nuitee
A
Ashley couple gb
9
Definitely want to go back
Pros:

Beautiful location easy walk to beach and harbour

Cons:

Great setting very clean, staff delightful

2026-05-04 via Nuitee
N
Nigel couple gb
10
Excellent
Pros:

Staff was excellent and view was good

Cons:

Parking

2026-05-03 via Nuitee
J
Jonathan solo_traveller gb
10
2026-05-02 via Nuitee
J
John solo_traveller gb
10
2026-05-01 via Nuitee
A
Ali solo_traveller gb
10
Outstanding customer service and a hotel that clearly values its guests.
Pros:

The level of customer service stood out. Lynne at reception handled my situation with understanding and professionalism, reviewing the booking timing and kindly waiving the cancellation fee as a gesture of goodwill. That kind of discretion and care reflects very well on the hotel.

Cons:

Nothing to note. I was unfortunately unable to stay due to a booking error on my side, but the team handled it exceptionally well.

2026-04-29 via Nuitee
P
Peter couple gb
10
Relaxing, comfortable, with good food!
Pros:

Breakfast and service very good, as was dinner. Room and location perfect for our purposes.

Cons:

No compaints whatsoever.

2026-04-28 via Nuitee
J
Justin solo_traveller gb
10
2026-04-27 via Nuitee
H
Hellen couple gb
9
Pros:

The service

Cons:

Confusion about the breakfast. We booked full breakfast but they had we were only due continental

2026-04-27 via Nuitee
T
Thea couple gb
10
Fantastic hotel - highly recommend.
Pros:

Fantastic hotel - bedroom and bathroom were lovely. Food was incredible and staff super friendly. The view from our room across the harbour was great. Walking distance of shops and harbour.

2026-04-25 via Nuitee