Facilities

Free breakfast
Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Continental breakfast
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful beach setting
Good food quality
Cons:
Noise issues
Cleanliness complaints
Bedding inconsistency

Categories

Cleanliness
7.61
Some reviews mentioned that rooms were not well made up and cleanliness was questioned.
Service
9.08
Majority of staff were described as friendly and helpful, though one experience was underwhelming.
Location
9.12
Hotel is described as centrally located with beautiful beach views.
Room Quality
7.57
Rooms varied with some complaints about noise and specific bedding issues.
Amenities
8.6
Includes a beautiful pool area and an excellent spa according to most reviews.
Value for Money
8.06
Pricing does not seem to match some experiences based on service and room issues.
Food and Beverage
8.61
Food quality was highlighted positively, particularly breakfast.
Overall Experience
8.58
Generally positive sentiments though some specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:40

Property Description

Escape to bliss at Harbour Hotel St Ives, a breathtaking retreat on the stunning shoreline.

Indulgent Spa Experience
Pamper yourself in our luxurious spa, offering rejuvenating massages, body treatments, and facials designed to leave you refreshed and revitalized.

Culinary Delights
Savor local flavors at Harbour Kitchen, where you can indulge in exquisite dishes while enjoying a panoramic ocean view. With 24-hour room service, your culinary pleasures are just a call away.

Modern Comforts
Relax in one of our 46 beautifully appointed guestrooms, complete with flat-screen TVs, complimentary Wi-Fi, and cozy coffee/tea makers to enhance your stay.

Don't miss out on an unforgettable experience; book your stay at Harbour Hotel St Ives today!

Important information:

  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NQY

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 128 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
R
Richard
4
Pros:

All good

2025-10-12 • via Nuitee
R
Richard • family
4
Pros:

the beach view was good, but our room had beams in the middle of the room which we had to climb over to get to the other side of the room, the hotel is looking really tired, they wouldn’t let us eat in the restaurant because they had a big party coming so we sat in the bar but no big party came, I wouldn’t stay there again.

2025-10-11 • via Nuitee
K
Kelly • family
10
Pros:

Lovely hotel
Great staff so friendly and helpful
Comfy beds
Wonderful

2025-10-06 • via Nuitee
T
Tina
10
Pros:

The hotel was in a great location, beautiful setting on the beach & friendly and helpful staff. Each member of staff we met was friendly & approachable. The hotel and room was clean. Beautiful pool area.

2025-09-28 • via Nuitee
J
Jeremy • partner
8
Pros:

We stayed for 1 night. Amazing views over the bay. Staff were lovely. Our room was very noisy overnight. Our shower did not drain properly and almost overflowed, which was reported at checkout.

2025-09-27 • via Nuitee
H
Helen
10
Very relaxing
Pros:

Relaxing few days away.
Room was perfect, with amazing views of the sea and St Ives bay.
Very comfortable and service is excellent.
Food outstanding.
We look forward to returning next year

2025-09-11 • via Nuitee
D
Declan
10
Room with a view
Pros:

Lovely hotel overlooking the beach. Pleasant staff and very good continental breakfast every morning. Spa was excellent and a nice bit of luxury at the end of the day

2025-08-31 • via Nuitee
K
Katie • family
10
Pros:

Central location. Friendly staff, lovely rooms. Parking limited and so have to get a concierge to park.

2025-08-28 • via Nuitee
C
Chika
10
Wonderful getaway
Pros:

We had a lovely stay at this hotel. I and my husband came to the town ro soend our 10th wedding anniversary and the staff were very welcoming and quick to respond to requests. We recommend.

2025-08-28 • via Nuitee
A
Andrew
10
St Ives
Pros:

The family room we had was excellent and the view was amazing out over Carbis bay and St Ives.

2025-08-14 • via Nuitee
V
Verified traveler
8
Pros:

Disappointed with the service. Although my Hotels.com booking clearly stated a double bed and a single bed, we were given a family room with a double bed and a bunk bed. When I raised the issue, the staff claimed that the requested option wasn’t visible in their system and blamed the third-party booking platform. However, my confirmation clearly showed the bed request. For nearly £400 a night, I expected reliability and transparency. Unfortunately, the receptionist was dismissive and made no effort to accommodate the request. This experience has left me unable to trust the booking process and very dissatisfied with the service.

2025-08-14 • via Nuitee
H
Hannah
8
Pros:

Very pretty hotel with beautiful views and a particularly goos breakfast. Windows were a bit tricky to use and rooms got very hot in the night. Rooms were not made up well (bet made but rubbish not removed and dirty glasses not replaced).

2025-08-05 • via Nuitee
C
Charles • partner
10
Pros:

We asked for a bit more with this local and hotel and got it. It is a nicer place for a higher level stay. The front staff were obsequious and pleasant.

2025-07-29 • via Nuitee
W
Wai Lun
6
Pros:

We had room 309, and it was by the main road into St Ives. As a result it was very noisy at all times.

2025-07-29 • via Nuitee
S
Simon • family
6
Pros:

The hotel is conveniently located about a 15 minute walk from the centre of St. Ives and is directly above Porthminster Beach. In terms of overall amenities and service, I would rate this property at no more than 4 stars. We stayed in an ocean facing room with a balcony. The room only had a double bed and a very small bathroom. The balcony was not cleaned and the chairs and table had bird droppings on them, making it not pleasant to use. Our daughters had a room without a view on the lower ground floor; the room was bigger and had a king sized bed and a sizeable bathroom.

2025-07-19 • via Nuitee
M
Mary
10
Lovely
Pros:

Lovely clean hotel.
Good location

2025-07-09 • via Nuitee
G
Graham
8
Nice stay
Pros:

Very nice stay. Room was small but it was furnished nicely and was very clean. The hotel facilities were good.

2025-07-08 • via Nuitee
J
Jeremy • partner
10
Pros:

Fantastic service at the hotel. Valet parking at St Ives is so amazing. The facilities at the hotel are great and the view from our room was incredible.

2025-07-05 • via Nuitee
D
Debra • partner
10
Pros:

Great walkable area not far from the harbour, shops, restaurants. Staff was wonderful. Our only complaint was getting from the train from St Erth into St Ives. I wish there was some type of warning from the hotel. No lift from incoming train over to St Ives platform with luggage was no fun then getting the luggage from the train up to the hotel was very difficult. Take a cab from St Erth to the hotel if you have more than hand luggage.

2025-07-03 • via Nuitee
P
Paul
10
Pros:

Great location of hotel
Staff very helpful especially Hali on reception

2025-06-15 • via Nuitee