Facilities

Free breakfast
Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Continental breakfast
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful beach setting
Good food quality
Cons:
Noise issues
Cleanliness complaints
Bedding inconsistency

Categories

Cleanliness
7.61
Some reviews mentioned that rooms were not well made up and cleanliness was questioned.
Service
9.08
Majority of staff were described as friendly and helpful, though one experience was underwhelming.
Location
9.12
Hotel is described as centrally located with beautiful beach views.
Room Quality
7.57
Rooms varied with some complaints about noise and specific bedding issues.
Amenities
8.6
Includes a beautiful pool area and an excellent spa according to most reviews.
Value for Money
8.06
Pricing does not seem to match some experiences based on service and room issues.
Food and Beverage
8.61
Food quality was highlighted positively, particularly breakfast.
Overall Experience
8.58
Generally positive sentiments though some specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:40

Property Description

Escape to bliss at Harbour Hotel St Ives, a breathtaking retreat on the stunning shoreline.

Indulgent Spa Experience
Pamper yourself in our luxurious spa, offering rejuvenating massages, body treatments, and facials designed to leave you refreshed and revitalized.

Culinary Delights
Savor local flavors at Harbour Kitchen, where you can indulge in exquisite dishes while enjoying a panoramic ocean view. With 24-hour room service, your culinary pleasures are just a call away.

Modern Comforts
Relax in one of our 46 beautifully appointed guestrooms, complete with flat-screen TVs, complimentary Wi-Fi, and cozy coffee/tea makers to enhance your stay.

Don't miss out on an unforgettable experience; book your stay at Harbour Hotel St Ives today!

Important information:

  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NQY

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 128 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
A
Artur Dwojak • couple • gb
3
Cons:

Obsługa na śniadaniu nie wiedziała co się dzieje nie ogarniali 8 stolików czekaliśmy z żoną na śniadanie 1hi48 min po czym wyszliśmy .

2026-06-06 • via Nuitee
P
PAUL • couple • gb
9
2026-06-06 • via Nuitee
H
Henriette • couple • no
6
Pros:

Beliggenhet og utsikt fra frokostsalen

Cons:

Veldig trangt rom. Veldig fullt i spa, ikke så ryddig og rent der. Mangelfullt til frokost

2026-06-06 • via Nuitee
D
Debra • couple • gb
6
2026-06-05 • via Nuitee
T
Tarini • solo_traveller • in
8
2026-06-05 • via Nuitee
A
Andrew000123 • solo_traveller • au
7
2026-06-04 • via Nuitee
K
Karen • family_with_children • gb
10
Brilliant stay.
Pros:

Beautiful hotel, with comfortable rooms. Breakfast was lovely, and dining room had fabulous views. Staff were all very friendly.

2026-06-04 • via Nuitee
P
Paula • solo_traveller • gb
9
An enjoyable stay. Would come back again .
Pros:

easy to walk on to the beach and into town

friendly and helpful staff

seated outside bar area

comfortable beds-very clean room

Cons:

shower over bath - rather old fashioned and with no bar rather dangerous. Easy to slip getting in. and out the bath for a shower.

some waiters who served breakfast were untidily dressed- the waitresses were all smartly dressed.
No granola on the second breakfast of my 2 night stay

2026-06-03 • via Nuitee
C
Ceridwyn • solo_traveller • gb
8
Pros:

Stunning views
Delicious food
Friendly staff

2026-05-31 • via Nuitee
M
Mia • couple • gb
8
2026-05-29 • via Nuitee
T
tümay • extended_group • tr
7
Otelin yeri konumu ve temizliği çok güzel.. açık büfe kahvaltısı yeterli değil
Pros:

Otel odaları temizdi .. otelin konumu ve deniz manzarası çok güzeldi..

Cons:

Terasta masalar ve yerler hep kirli.. temizleyen personel çok yavaş.. kahvaltı ekibi de çok yavaş hareket ediyordu

2026-05-29 • via Nuitee
K
Karen • extended_group • gb
6
Pleasant but would not return.
Pros:

The hotel was very clean and comfortable, the staff were great but very scarce, the night porter was fabulous and so so helpful. The maintenance man was extremely when one of our parties car didn’t start.

Cons:

The parking was shocking and very misleading when booking a hotel with parking, our room was like a rabbit hutch, the breakfast was very disappointing in comparison to your Padstow hotel, there no staff at night in the bar, we had to wait for ages every night.

2026-05-27 • via Nuitee
A
Anja • couple • de
9
Tolles Hotel im alten Stil - gerne wieder -
Pros:

Wir hatten ein schönes Zimmer unterm Dach, alles was man braucht. Frühstück englisch und kontinental, das war mal super. Die Lage und die Aussicht aufs Meer. Toll. Schwimmbad und Spa auch prima, vorallem weil man auch vom Pool aus aufs Meer kucken kann.

Cons:

Da fällt mir nichts ein.

2026-05-27 • via Nuitee
B
Barry • couple • za
7
Pros:

Nice views

Cons:

Parking and notification of parking situation very poor.
We had to drive around several times to figure out the parking and we couldn’t get through on the phone.

2026-05-27 • via Nuitee
S
Steve • solo_traveller • gb
7
Short stay in St Ives
Pros:

Best of all was the stunning views of St Ives bay from the bar and restaurant. The pool, sauna, steam room and jacuzzi complex was pretty good although we found the sauna exceptionally hot (we've used a few so we know saunas are supposed to be hot). The food was generally excellent too. Our room was nicely equipped with a huge bed, a powerful shower and a decent amount of space.
Overall we liked the hotel very much.

Cons:

Our room was the closest one to the spa complex and was boiling hot even with the windows open and radiators off during our two night stay - and the weather was pretty chilly while we were there so what happens in summer? We noticed the corridors (there are lots of them) that were in an extension containing the pool complex we're also very hot, but the corridors in the original building were much cooler, so the problem of excess temperature might apply to other rooms too.

Our room was at ground-level facing the road and it was pretty noisy until late at night and very early in the morning so the too hot room meant the windows were open and the room was therefore noisy.

And the stylish wooden blinds did not block an the light so we didn't have particularly restful nights all in all.

And a fan might have helped but there was none.

The staff were lovely and very friendly, the service however lacked precision and attentiveness - side orders got missed, we had to go in search of drinks where other places we've stayed someone would appear to take orders without having to ask. None of this was particularly bad but it was disappointing.

The walk into town - goes with the great view so not a complaint but worth prospective guests being aware. The road route is steep, be aware. We discovered a route through the hotel garden down to the train station and row of shops overheard down the steps. That involves less up and down but is once again steep in places

2026-05-26 • via Nuitee
T
Terry • couple • gb
3
Disappointing
Pros:

The local was perfect

Cons:

The room was very small and no air con which made it very hot. At breakfast we arrived just prior to a large party which took the attention of all the staff and as a result we were not even asked if we would like a cooked breakfast. Then upon check out they tried to bill us for a breakfast which we didn’t have nor was asked if we would like one. We also paid for use of the spa facilities which included lunch up to £25 each. However we were not made aware that we were free to use these facilities any time as guests. When it came to the lunch we were informed we could only have pizza as there was a wedding on. We were not keen on that as we had seen the chef take them out of the freezer and wouldn’t be worth the cost. We asked for our £25 back at least and were told this is not possible but they could see if the chef would make us fish fingers and chips instead. By this time I was less than impressed and wanted to see the manager. We were told this would not be possible for at least a couple of hours as she is tied up with the wedding
The manager did however arrive a couple of mins later and refunded up the £25 each for the lack of lunch but we did not get a full refund on the spa experience despite it being included in our stay. It felt like non of the departments were communicating with each other and one member of staff in particular was very abrupt in telling us we would not see the manager nor get any refund

2026-05-26 • via Nuitee
A
Aaron Westlund • solo_traveller • us
10
2026-05-25 • via Nuitee
H
Horst • couple • at
10
2026-05-25 • via Nuitee
M
MICHAEL • couple • gb
10
Truly lovel. A bit of a walk down hill and climb back up to return from St Ives but good for health!
Pros:

We paid extra for a sea view room which was simply wonderful. We even had a sea gull standing on the wondow ledge staring into the room to greet us! That I guess is pretty unusual. As the room had a bay window we have views of the harbour to the left, the beach below and far to the right. The staff were very friendly and helpful We loved the rickety old lift!

Cons:

The shower floor could be slippery. For safety they should have a stable shower mat. I did not expect and did not like the climb up the steps from the train to the hotel. However, it was doubtless good exercise after sitting in a train for 5 hours!

2026-05-24 • via Nuitee
J
Jennifer • couple • gb
8
Enjoyed The Harbour Hotel stay staff where informative and friendly beautiful beach & sea views
Pros:

Room was good very spacious, cooked breakfast was large but at a cost, continental breakfast was sufficient, evening meal was very good but (Lemon Sole with spinach only) but had to pay extra for potatoes and vegetables which I didn’t like

Cons:

Had to pay £10 a day for parking because of the location of Hotel, extra cost which I did not expect

2026-05-23 • via Nuitee