Facilities

Free breakfast
Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Continental breakfast
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful beach setting
Good food quality
Cons:
Noise issues
Cleanliness complaints
Bedding inconsistency

Categories

Cleanliness
7.61
Some reviews mentioned that rooms were not well made up and cleanliness was questioned.
Service
9.08
Majority of staff were described as friendly and helpful, though one experience was underwhelming.
Location
9.12
Hotel is described as centrally located with beautiful beach views.
Room Quality
7.57
Rooms varied with some complaints about noise and specific bedding issues.
Amenities
8.6
Includes a beautiful pool area and an excellent spa according to most reviews.
Value for Money
8.06
Pricing does not seem to match some experiences based on service and room issues.
Food and Beverage
8.61
Food quality was highlighted positively, particularly breakfast.
Overall Experience
8.58
Generally positive sentiments though some specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:40

Property Description

Escape to bliss at Harbour Hotel St Ives, a breathtaking retreat on the stunning shoreline.

Indulgent Spa Experience
Pamper yourself in our luxurious spa, offering rejuvenating massages, body treatments, and facials designed to leave you refreshed and revitalized.

Culinary Delights
Savor local flavors at Harbour Kitchen, where you can indulge in exquisite dishes while enjoying a panoramic ocean view. With 24-hour room service, your culinary pleasures are just a call away.

Modern Comforts
Relax in one of our 46 beautifully appointed guestrooms, complete with flat-screen TVs, complimentary Wi-Fi, and cozy coffee/tea makers to enhance your stay.

Don't miss out on an unforgettable experience; book your stay at Harbour Hotel St Ives today!

Important information:

  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NQY

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 128 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
L
Lisa • solo_traveller • ca
9
2026-05-16 • via Nuitee
M
Miranda • couple • gb
8
2026-05-16 • via Nuitee
S
Susanne • solo_traveller • at
10
2026-05-16 • via Nuitee
R
Rhiannon • couple • gb
8
Great staff, great location, needs a little updating.
Pros:

The staff were amazing and the beachfront location was incredible! Our room was very spacious and quiet and the bed was large and comfortable.

Cons:

There were a couple of what I would consider "hidden" costs. The parking is £10 a day but it is essentially valet parking. The breakfast included in the room price is a continental breakfast, which I actually felt was very good, however, you had to pay extra for any "hot" food and this was £10 per dish. Whilst some of this looked worth the money (the cooked breakfast), I had avocado and eggs on toast, which i did not feel was worth £10. It was essentially a piece of toast with guacamole and (admittedly very nice!) poached eggs. I don't mind paying more, but I think this should be priced based on the meal rather than £10 for all.
I also think in general the hotel could do with a little bit of updating.

2026-05-15 • via Nuitee
B
Brenda • couple • gb
9
Thoroughly enjoyable stay very comfortable room and excellent staff and meals
Pros:

Very comfortable and clean staff extremely friendly and helpful

Cons:

Nothing

2026-05-15 • via Nuitee
S
Silvia • couple • de
7
Licht und Schatten
Pros:

Die Lage und das sehr bequeme Bett .

Cons:

Situation mit dem Parken . Auto wird von den Angestellten geparkt . Ich wusste nicht wo mein Auto geparkt worden ist .

2026-05-14 • via Nuitee
M
Maurice • couple • gb
7
Parking good system
Pros:

Sea view

Cons:

Room was cold

2026-05-13 • via Nuitee
A
Anne • family_with_children • de
8
Nettes Hotel in sehr guter Lage
Pros:

Die Zimmer waren sauber und gut ausgestattet, schönes Bad mit zwei Fenstern. Die Lage war mega, mit tollem Meerblick und kurzem Fußweg zur Bahn und in die Innenstadt bzw. dem Hafen. Der SPA war sehr nett mit einem schönen Pool, Sauna und gute Massage-Therapeuten.

Cons:

Leider hatte unser Zimmer einen Balken im Raum, so dass man herumlaufen musste. Das war sehr unschön gelöst und hat leider den Flair genommen. Das Frühstück war überschaubar und für mich mit zu vielen süßen Sachen bestückt.

2026-05-11 • via Nuitee
A
Alex • couple • gb
9
Lovely friendly hotel with great views!
Pros:

A lovely place to stay - our room was spacious, and have a fantastic view over the beach! Hotel breakfast was good, and the staff were friendly. Special shout out to Dan, who was really great and made us feel right at home! We'll definitely be back!

Cons:

The hotel was a bit of a steep climb up from the station/beach - not a problem for most people, however pregnant or the elderly might find it a challenge to get back from town

2026-05-10 • via Nuitee
T
Tom • solo_traveller • gb
6
All good apart from reception
Pros:

Great location and nice room with sea view

Cons:

Receptionist was unhelpful bordering on rude. She’s not the right person for front of house

2026-05-09 • via Nuitee
A
Andreas • couple • at
7
Pros:

Die Nahe Lage zu St. Ives mach das Hotel zu einer guten Wahl für alle Aktivitäten in westlichen Cornwall und fussläufige Abende in der Stadt. Das ansprechende Spa bietet ein gute Möglichkeit ein Ausweichprogramm bei regenwetter zu ermöglichen.

Cons:

Die Fotos schmeichel dem Hotel. Generell könnte die Zimmer und manche Bereiche des Hotel mehr Pflege vertragen. Die Sauberkeit ist nicht auf dem Niveau, dass man von einen Hotel dieser Katagorie erwarten darf. Das sehr schone Spa ist vermutlich in der Hauptsaison schnell überlaufen da lediglich 6 Liegen verfügbar sind.

2026-05-08 • via Nuitee
D
Dirk • couple • de
8
2026-05-07 • via Nuitee
J
James • couple • gb
9
2026-05-07 • via Nuitee
C
Caroline • couple • gb
6
Good but could be improved
Pros:

Location and overall quality

Cons:

Decor could and should be improved

2026-05-06 • via Nuitee
J
Julie • couple • gb
8
2026-05-06 • via Nuitee
J
Jacqueline • couple • gb
8
Pros:

The room was lovely

Cons:

Being able to get in touch with someone at the hotel after we left because we were over charged.

2026-05-06 • via Nuitee
E
Elizabeth • couple • gb
8
Lovely Winter Break
Pros:

Ideally situated with parking facilities, the room was comfortable and a great breakfast

Cons:

The bar was having issues with their beer pumps and the staff for the bar were hard to locate ( perhaps they were trying to sort the beer issue out?)

2026-05-04 • via Nuitee
A
Aaron • couple • mt
8
Nice place, great views
Pros:

Location is good. Beautiful views of the harbour and sea

Cons:

Breakfast was a bit average, our room was cold. Had to wait 25min to get the car out of parking.

2026-05-02 • via Nuitee
J
Jonathan • couple • gb
6
Great location. Service not up to the standards i expect from the harbour hotel group.
Pros:

Amazing location and incredible views

Cons:

The parking situation is farcical. You pay £10 a day and the doorman parks your car away somewhere! My car was returned to me in a completely unacceptable condition with bird mess covering vehicle to the point where i could barely see out of windscreen. Had to get car valeted next day. There was no offer to clean the car and in fact it was passed to me as a bit of a joke ‘ a present from st ives’ was the exact words told to me by the doorman. Unacceptable. If you take a residents car keys and charge them to park, then you should make sure the car is returned in the same condition it was given in trust to you. Future customers please beware!

2026-05-02 • via Nuitee
S
Scott • family_with_children • gb
1
Terrible
Pros:

The view

Cons:

Room and bathroom very tired. Although staff very nice waited 10 mins on a dirty table for drinks. First night dinner ran out of fish and chips and steak. We went to bed hungry. Richard Lowe was contacted via email we were given a complimentary bottle of proceesco and dinner unfortunately no face to face .
He has since offered a 2 night complimentary stay after I made it clear I wasn't happy. Unfortunately it was almost a month ago I sent him some dates but no reply. I have the feeling they would like this to go away. We are requesting a charge back very disappointing as it was a special occasion.

2026-05-02 • via Nuitee