Facilities

Free breakfast
Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Continental breakfast
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful beach setting
Good food quality
Cons:
Noise issues
Cleanliness complaints
Bedding inconsistency

Categories

Cleanliness
7.61
Some reviews mentioned that rooms were not well made up and cleanliness was questioned.
Service
9.08
Majority of staff were described as friendly and helpful, though one experience was underwhelming.
Location
9.12
Hotel is described as centrally located with beautiful beach views.
Room Quality
7.57
Rooms varied with some complaints about noise and specific bedding issues.
Amenities
8.6
Includes a beautiful pool area and an excellent spa according to most reviews.
Value for Money
8.06
Pricing does not seem to match some experiences based on service and room issues.
Food and Beverage
8.61
Food quality was highlighted positively, particularly breakfast.
Overall Experience
8.58
Generally positive sentiments though some specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:40

Property Description

Escape to bliss at Harbour Hotel St Ives, a breathtaking retreat on the stunning shoreline.

Indulgent Spa Experience
Pamper yourself in our luxurious spa, offering rejuvenating massages, body treatments, and facials designed to leave you refreshed and revitalized.

Culinary Delights
Savor local flavors at Harbour Kitchen, where you can indulge in exquisite dishes while enjoying a panoramic ocean view. With 24-hour room service, your culinary pleasures are just a call away.

Modern Comforts
Relax in one of our 46 beautifully appointed guestrooms, complete with flat-screen TVs, complimentary Wi-Fi, and cozy coffee/tea makers to enhance your stay.

Don't miss out on an unforgettable experience; book your stay at Harbour Hotel St Ives today!

Important information:

  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NQY

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 128 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
C
Christopher • couple • gb
6
Nice location, has a lot of potential with some changes to be more value for money
Pros:

Access to Porthminster beach, big room and bathroom. Spa was a nice touch

Cons:

Didn’t know it was valet parking without easy access to the car. Bathroom was huge but sink/shower was tiny in comparison. Very hot room with no AC. Breakfast was very average. Fridge was broken and not repaired after request

2026-06-27 • via Nuitee
W
william • solo_traveller • gb
9
2026-06-27 • via Nuitee
J
Jens-Uwe • family_with_children • de
3
Muss nicht noch einmal sein.
Pros:

Lage des Hotels war sehr schön. Etwas außerhalb, aber fußläufig zur Innenstadt.

Cons:

Service am Empfang und im Restaurant. Schlecht organisiert. Falsche Abrechnung. Wenig zuvorkommend.

2026-06-27 • via Nuitee
M
Michael • couple • gb
8
We loved the location and views. In general the hotel was great and the staff very helpful.
Pros:

The lication was perfect. On the first day of our stay there was a good availability of the various items. Service was prompt. However on the second morning there was distinct lack of items on display, the coffee and tea were very slow to arrive. Not what you would expect for a hotel of the Harbour quality.

Cons:

There was a stain on the mattress protector and was only changed when i complained. The complimentary gin was less than a single each and i would rather they didnt bother than offer such a small offer. In the past the decanters were half filled. We dont need that but if you do something do it right or not at all.

2026-06-27 • via Nuitee
N
Nastvogel • solo_traveller • de
8
Pros:

Die lage

Cons:

Die Auswahl beim Essen

2026-06-26 • via Nuitee
R
Robert • solo_traveller • us
8
Beautiful area and very friendly and attentive staff
Pros:

Great location and view of the beach

Cons:

We were in a fourth story room up a narrow staircase not ideal for a couple in their late 70s

2026-06-26 • via Nuitee
P
Peverett • solo_traveller • us
10
Pros:

The view. The barmaid, Lauren,and a guy in the kitchen played piano beautifully and should be playing regularly. Great talents wasted... although Great bartender and kitchen staff

Cons:

No walk in shower even though requested.

2026-06-26 • via Nuitee
J
James • couple • gb
5
A generally nice hotel, but the room was very clostrophibic for the price paid.
Pros:

The bed was comfortable.

Cons:

There was no view, the room was crammed and the windows did not open.
On one occasion we had to ask for towels and had to ask for a hair dryer. The
Bathroom was also too small with the shower door making it more awkward to wash.

2026-06-26 • via Nuitee
R
Robert • solo_traveller • gb
10
Perfect for St Ives. Wonderful hotel
Pros:

Perfect. I stay in a lot of hotels for work..... and this is one of the best. Simply...a high-quality hotel on the coast.

Cons:

Parking was the only issue (capacity), but rectified promptly and courteously. The FoH staff were excellent! The only other thing (first-world problems!) was the leisure facilities closing at 8.pm. As a late arrival, after a long day... I'd have loved to have had more time using the facilities.

2026-06-25 • via Nuitee
E
Elin Grindheim • extended_group • no
8
2026-06-25 • via Nuitee
T
Tim • couple • gb
8
Friendly staff made our stay enjoyable and the position overlooking Porthminster Beach was beautiful
Pros:

The breakfasts were excellent with a great view of the sea from the room. The staff were all very friendly and efficient. The bar and it's adjoining patio were most pleasant and service was impeccable.

Cons:

Our first room which was right by the junction of the main road into and out of St Ives. It was very noisy but too hot to close the window so we put up with the noise. Fortunately, the staff found another room for us which was considerably better.

2026-06-25 • via Nuitee
J
jan • solo_traveller • nl
10
2026-06-24 • via Nuitee
E
Elsabé • extended_group • za
10
2026-06-24 • via Nuitee
M
Matthew • couple • gb
4
Disappointing
Pros:

The room- This was very clean and well appointed

Cons:

The Room- unfortunalty it was at the front of the building along a very busy road therefore we were woken each morning far to early.

The breakfast- The cooked breakfast was absolutely awful, I didn't eat any, sausage were very processed, bacon under cooked and every thing else very dry and then I was charged a extra £10 for the pleasure. My wife wanted fruit salad and as we were eating at 9:30 you would not expect that there was none left!! We order 2 Cappuccino and when they arrived we were told they had run out of Chocolate.

Car parking- we were charged £10 per night, I wasn't aware of this charge when booking

2026-06-23 • via Nuitee
H
hege • couple • no
1
2026-06-23 • via Nuitee
N
Nadia • family_with_children • gb
10
2026-06-21 • via Nuitee
H
Harald • extended_group • de
7
Kein perfekter Aufenthalt
Pros:

Schöne Aussicht

Cons:

Fenster nich zu selbstständig zu öffnen nur mit Hausmeister
Personal sehr langsam Frühstück sehr schlecht Eierspeisen wurden gesondert berechnet

2026-06-21 • via Nuitee
F
Ferdeliza • couple • gb
9
2026-06-20 • via Nuitee
C
Clemens • couple • ch
9
2026-06-20 • via Nuitee
K
Kate • couple • gb
8
A gorgeous stay in beautiful St Ives
Pros:

It’s a really gorgeous hotel, with stunning views, an excellent spa and bar.
All of the staff were amazing, friendly and happy to help!
The views from the breakfast room were beautiful, the breakfast itself was good and offered a full range of cooked and fresh options, including milk alternatives, which can sometimes be tricky to come by.
The spa was stunning, with a good size pool, a perfect temperature jacuzzi and both a sauna and steam room - we got lots of use out of these facilities while we were there, which made our stay even more relaxing.
The bar also had incredible views and an excellent selection of cocktails!
We throughly enjoyed our long weekend stay here

Cons:

My only criticism, that unfortunately let the hotel down a little was the bathroom in our room - in particular that it clearly had not been updated in a while and the shower was terrible, either freezing or boiling and sprayed directly at you! It’s a gorgeous hotel and I think with a little renovation to the bathrooms, it would be perfect!

2026-06-20 • via Nuitee