Nam Long Hotel Ha Noi

Hotels
•
Independent
6.4 (3 reviews)
38 Mieu Dam Road, Hanoi , Hanoi , VN
84-24-37858355

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Facilities

Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Porter/bellhop
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly staff
Cons:
Communication difficulties
Distance from tourist spots
Limited dining options
No breakfast availability
No spa services
Not recommended for tourists

Categories

Cleanliness
5
Mixed feedback on cleanliness, with some guests mentioning cleanliness as a positive aspect, while others did not comment on it.
Service
6.6
Service received mixed reviews, with some guests appreciating the friendliness of the staff, while others mentioned communication difficulties and longer wait times.
Location
5
Location feedback was divided, with some finding the hotel close to key places and public transport, while others criticized its distance from tourist spots and limited dining options.
Room Quality
5
Room quality had varying opinions, with some guests finding the rooms comfortable and spacious, while others highlighted noise from the street and lack of breakfast availability.
Amenities
5
Mixed feedback on amenities, with some guests mentioning the gym and pool positively, while others noted the absence of spa services as a drawback.
Value for Money
5
Guests had differing views on the pricing, with some feeling it was expensive for the services provided, while others considered it reasonable given the location.
Food and Beverage
5
Food and beverage services received mixed feedback, with some guests praising the breakfast and restaurant offerings, while others expressed disappointment over the lack of breakfast and dining options.
Overall Experience
5
Overall experience was polarized, with some guests having a positive stay and recommending the hotel, while others were dissatisfied with various aspects and strongly advised against it for tourists.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 21:01

Property Description

Make yourself at home in one of the 20 individually decorated guestrooms with minibars and LCD televisions. Enjoy complimentary wireless internet access and cable programming for your entertainment. Relax in private bathrooms with rainfall showerheads and take advantage of 24-hour room service for a delicious meal. Take advantage of amenities such as concierge services and a snack bar/deli for added convenience. Explore nearby attractions like the National Exhibition Construction Center and Hanoi Museum within a short walk. Book your stay at Nam Long Hotel Ha Noi for a memorable experience in Hanoi.

Important information:

  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6.4
Based on 3 reviews
Cleanliness: 5
Service: 6.6
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
P
Patricia
6
Pros:

J'ai déjà expliqué dans mon séjour précédent

2025-04-13 • via Nuitee
P
Patricia • partner
6
Pros:

Malgré la gentillesse des réceptionnistes, la communication est difficile. L'hôtel n'est pas à proximité des lieux touristiques. Rue bruyante avec peu de choix de restaurants. Contrairement à ce qui est inscrit, aucun déjeuner n'est disponible. Je ne le recommande pas pour des touristes.

2025-04-13 • via Nuitee
R
rac
4
simple and far from city
Pros:

stay on the 7th floor which have no lift, got to climb stairs as lift only up to 6th floor. Night time can hear the machinery sound of the lift plus the sound from the night bar just right beside the hotel. Have rat eat the snacks in the room,already told the staff about it but they seems like do not understand or just ignore it and charge me for the snacks when we check out. Overall experience is not good. Not recommended.

2018-04-28 • via Nuitee