TownePlace Suites by Marriott Albany

Hotels
•
TownePlace Suites by Marriott
7.5 (212 reviews)
3014 Kensington Court , Albany , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Pets allowed
See all facilities

Review Highlights

Pros:
Clean
Well stocked kitchen
Courteous staff
Good location
Breakfast
Cons:
Dated hotel
Stained carpet
Plumbing issues
No towels
A/C issues

Categories

Cleanliness
6.21
Multiple mentions of cleanliness issues including stained carpets and insufficient cleanliness.
Service
8.18
Staff was described as courteous and helpful at check-in.
Location
9.22
Excellent location with proximity to restaurants and shops, noted positively.
Room Quality
7.17
Rooms generally noted as clean or well-maintained, but some complaints about outdated furnishings.
Amenities
7.2
Basic amenities acknowledged, but some were not functional as per reviews.
Value for Money
7.16
Average value indicated by mixed sentiments; some guests found it lacking.
Food and Beverage
7.71
Breakfast was positively mentioned, but no other amenities discussed.
Overall Experience
7.18
General sentiment is mixed with many pros offset by considerable cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:16

Property Description

Welcome to TownePlace Suites by Marriott Albany!

Convenient Location: Situated just 6 km from the exciting All American Fun Park, our 3-star hotel in Albany is the perfect choice for leisure travelers. With the Southwest Georgia Regional Airport only 12 km away, your journey to and from the hotel is a breeze.

Fantastic Amenities: Enjoy our seasonal outdoor swimming pool and stay active in our well-equipped fitness center. Unwind in our shared lounge area or explore the city with ease, thanks to our 24-hour front desk assistance. Stay connected with complimentary WiFi available throughout the property.

Book Your Stay Today: Experience comfort and convenience at TownePlace Suites by Marriott Albany. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.5
Based on 212 reviews
Cleanliness: 6.21
Service: 8.18
Location: 9.22
Room Quality: 7.17
Amenities: 7.2
Value for Money: 7.16
Food and Beverage: 7.71
Overall Experience: 7.18
M
Milton • extended_group • us
3
I left after 1 night and went to Atlanta where I know service and rooms would be to my family status
Pros:

Location and floor plan of room

Cons:

Bathroom door wouldn't close. Pillows and sheets was dingy worse when I requested new sheets for pull out couch

2026-07-18 • via Nuitee
M
Mary • solo_traveller • us
10
Pros:

Room clean

Cons:

The breakfast area needed help

2026-07-18 • via Nuitee
B
Bianca • family_with_children • us
3
Ok, but not as clean as reviews say.
Pros:

Location was great. Outside property was kept, but bulbs in the pool area were out. Hall ways smelled good. AC worked well.

Cons:

I reserved a one bedroom suite with sofa bed. Mattress in sofa bed was like sleeping on blanket of springs. Upon arrival, shower in bathroom was dirty and had left over residue of dirt etc. on shower floor, shower door was covered in soap scum. We had to request sheets and blanket from front after i came back from target to purchase cleaning supplies to clean and disinfect room. The room smelled very old and dirty. There was dust on counters. It felt like room 320 was not cleaned properly before our arrival. No trash bags in trash bins. We did not eat breakfast, we were down by 7:20 am, the trays that held water for the food, was disgusting dirty with left over food probably from the previous day. Nothing else was out beside some cereal. This was only for a one night stay and i will not go back nor recommend.

2026-06-08 • via Nuitee
P
Peggy • solo_traveller • us
10
Pros:

Very clean smelled so nice inviting. The clerk that checked is in was fantastic!! Very personable accommodating and just all around nice. Everyone greeted us when you came in. Breakfast was good also.

Cons:

There wasn't anything we didn't like.

2026-05-28 • via Nuitee
D
Donte • couple • us
10
2026-05-19 • via Nuitee
T
Tiffanni • solo_traveller • us
5
Pros:

Friendly staff

Cons:

I DID NOT HAVE HOT WATER TO TAKE A SHOWER THE MORNING AFTER I CHECKED IN! I DID LET THE FRONT DESK KNOW AT CHECKOUT. THAT PRETTY MUCH RUINED MY STAY!

2026-04-28 • via Nuitee
J
Jerome • solo_traveller • us
10
Loved it. Thanks for the time away from my kids I needed that soft bed and quiet environment
Pros:

This was a vacation away from my kids for a few hours I just slept and enjoyed piece and quiet

Cons:

Loved it

2026-04-16 • via Nuitee
J
Jarmal • solo_traveller • us
10
My stay was good enjoyed the service from the staff when needed things. They were attentive.
Pros:

I like the area the hotel is located.

Cons:

I didn’t care for the bathroom sink had very low water pressure. It took awhile for the water from the sink to go down. Than the shower head appears not to be adjustable it was like more water coming out and spitting more like towards the floor than inside the shower. Also I honestly saw a huge bug crawling in my room up above my door. I encourage to keep the hotel be Pest control more frequently than once a month maybe 1st of the month and the middle or end of each month.

2026-03-30 • via Nuitee
M
MCCULLOUGH • couple • us
8
2026-03-28 • via Nuitee
R
Rhonda • family_with_children • us
10
Pros:

Clean peaceful stay. Professional staff, easy check in.

Cons:

N/a

2026-03-28 • via Nuitee
A
Aerial • couple • us
8
2026-03-13 • via Nuitee
N
Nykeeta • couple • us
8
2026-03-10 • via Nuitee
S
Sheri • couple • us
3
Bad.
Cons:

Roach on the floor, mold on the shower, microwave didn’t work, no trash bags n trash can, no covers in room for pullout bed and when the lady brought some to the room she said there were no pillows available for it. The list is longer but those are worth typing. I’ve been a customer for years and chose this place because I appreciate the brand, but this was a disappointment to say the least.

2026-03-09 • via Nuitee
B
Briana • couple • us
10
Stay was awesome
Pros:

Nice, clean, friendly staff

Cons:

Rooms are a bit small for the price but I will be back.

2026-02-22 • via Nuitee
A
Antoinette • family_with_children • us
10
2026-01-28 • via Nuitee
P
Priscilla • couple • us
7
2026-01-15 • via Nuitee
S
Sheffield • couple • us
10
Excellent
Pros:

Clean

Cons:

Nothing

2025-11-06 • via Nuitee
B
Brown • couple • us
3
2025-10-27 • via Nuitee
W
Walter • family_with_children • us
8
2025-10-21 • via Nuitee
C
Candice • family_with_children • us
10
2025-10-05 • via Nuitee