Hotel Indigo - Bath by IHG

Hotels
Hotel Indigo
9 (4795 reviews)
2-8 South Parade , Bath , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Unique hotel ambiance
Cons:
Cleanliness concerns
Overpricing issues
Poor service experience

Categories

Cleanliness
7.89
Several complaints about the cleanliness and maintenance of the room, particularly regarding sewage odor and moldy grout.
Service
9.86
Staff were generally friendly and helpful, though some negative experiences were noted.
Location
9.9
Great location near city center, highly praised by multiple reviewers.
Room Quality
8.85
Rooms were described as lovely with good decor, but some found the beds uncomfortable.
Amenities
9.38
Amenities were generally satisfactory; however, issues with valet parking were mentioned.
Value for Money
7.84
Many reviews indicated that the hotel was overpriced for the experience.
Food and Beverage
8.89
No significant concerns noted, and the restaurant looked appealing even if not dined at.
Overall Experience
9.36
Reviews varied significantly, with notable positives offset by serious negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:02

Property Description

Historic Charm in the Heart of Bath

Stylish Boutique Bedrooms
The contemporary bedrooms at Hotel Indigo - Bath seamlessly blend tradition with modernity, offering guests a luxurious stay. Each room boasts a private bathroom, Hypnos beds with Egyptian cotton linen, Nespresso coffee machines, air conditioning, and a 40-inch flat screen TV for ultimate comfort and relaxation.

Gastronomic Delights at The Elder by Mike Robinson
Indulge in a culinary experience at The Elder by Mike Robinson, the hotel's bar restaurant that showcases contemporary British cuisine. Emphasizing sustainability, seasonality, and locally-sourced produce, every dish is a delight for the taste buds.

Prime Location for Exploration
Ideally located near Bath Abbey and the River Avon, Hotel Indigo - Bath is the perfect base for exploring the historic city. With Bath Rugby Club and Thermae Bath Spa within walking distance, and Bristol just a short drive away, convenience meets luxury at our hotel.

Book now for an unforgettable stay at Hotel Indigo - Bath!

Important information:

The breakfast rates shown are special pre-booking rates. If booked at the hotel, the breakfast price will be higher.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for £0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 4795 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 9.36
A
Amy couple us
10
Staff were WONDERFUL! Great location and couldn't ask for a nicer hotel.
Pros:

Very well done for an historic restored property.

Cons:

Nothing

2026-06-06 via Nuitee
A
Anthony couple gb
10
Cons:

No parking although Trivargo implied there was parking!
I would have chosen a less expensive hotel if it didn’t include parking. Or less central

2026-06-05 via Nuitee
N
Neil couple au
10
2026-06-05 via Nuitee
L
Liat solo_traveller il
9
2026-06-05 via Nuitee
B
barbara couple us
10
Lovely.
Pros:

Location and staff were accommodating.

Cons:

Nothing

2026-06-04 via Nuitee
M
Mandy solo_traveller gb
9
Pros:

Everything was perfect.

Cons:

Nq

2026-06-04 via Nuitee
S
Sylvie et Luc family_with_children fr
10
Cadre très agréable, centre ville
Pros:

Proximité du centre ville à pied. Silence

Cons:

Parking payant assez cher et PV pour stationnement devant l('hotel le temps de décharger, aller à la chambre et revenir
Indication peu clair et pas d'alerte de l'hotel

2026-06-04 via Nuitee
R
richardkay couple gb
4
Disappointing
Cons:

Had to call reception on three occassions for different issues with room. Was promised at check-out that a manager would investigate and respond. Despite follow up email I have yet to receive any response.

2026-06-04 via Nuitee
S
Sally solo_traveller au
6
2026-06-03 via Nuitee
N
Nedelcheva couple bg
9
Pros:

Very nice design. Interestingly set up with all the corridors.
The brasserie next door was great. Had lovely seating outside for a morning coffee/lunch or dinner.

Cons:

Well… the rooms are pretty small but I am guessing that is normal considering the building and all.

2026-06-03 via Nuitee
M
Mel couple gb
4
Wouldn’t stay again
Pros:

Polite staff and well decorated reception and bar. Aircon worked well in the room.

Cons:

We stayed at Hotel Indigo Bath for our first anniversary and, unfortunately, the experience was quite disappointing.

Rather than staying in the beautiful historic building that attracted us to the hotel in the first place, we were allocated a garden room which felt more like an overflow accommodation and was basically a shipping container rather than a premium room.

The shower flooded the entire bathroom every time it was used, there was only one teabag provided for two guests, and the lighting controls were confusing and difficult to work out. The light above the bed flickered too.

And to top off the stay at 5:30am the fire alarm went off! As parents of a toddler, this was one of the rare occasions we had the chance to enjoy a lie-in without being woken up early, so it was particularly frustrating.

While the staff were polite, the overall experience fell well below our expectations for a special anniversary stay.

2026-06-03 via Nuitee
L
Lisabeth couple ca
10
We had a relaxing, hassle free and comfortable two night stay.
Pros:

Wonderful central location, in a historic building. The rooms and lobby were creatively quirky. We had requested a tub, and it was wonderful to have a bath in Bath after a long day touring. The plush robes and slippers were also a treat, as were the complimentary beverages and cookies. The staff at the front desk were very helpful and friendly. We will highly recommend this hotel to our friends who plan to visit Bath.

2026-06-02 via Nuitee
J
Jonas solo_traveller fr
10
Pros:

L'hôtel est vraiment génial, très confortable et le personnel accueillant.

Cons:

Tout était excellent

2026-06-02 via Nuitee
P
Poyraz couple tr
8
Happy to stay again in the future.
Pros:

We like the attitude of the staff, they were very helpful and meets our expectance. Location of the hotel is very good. It is easy to commute to outer sides of Bath with bus and it is easy to walk whole city from there. Decoration and appliances of the room was great.

Cons:

Only problem is cleanness of the room was not very good. There were no obvious dirt in the ground, bathroom or bed but there were dust in corners or beside some of the furniture. We did not create any request for that so, I think that staff will solve it immediately. Also, air conditioner was not working and at night it was cold. When I asked staff to solve heating problem they bring us a portative heater which was very helpful. But, of course working air conditioner will be a better option.

2026-06-02 via Nuitee
C
Claire couple gb
8
2026-06-02 via Nuitee
R
roger couple mc
9
2026-06-02 via Nuitee
G
Grace solo_traveller gb
8
2026-06-02 via Nuitee
P
Pat couple gb
10
Loved Hotel Indigo , perfect place to celebrate a big birthday !
Pros:

The air con in the room was a life saver .. our stay coincided with the fantastically hot weather last week . The whole hotel was lovely and the location was perfect, everywhere we needed to go was within a 10 minute walk.

Cons:

Thought breakfast was a bit pricey but it was very good food.

2026-06-01 via Nuitee
V
Vanessa solo_traveller gb
9
It was the perfect break!
Pros:

Friendly and exceptionally helpful staff on hand at all times to assist and answer any questions. Lovely furnishings very clean with the beautiful aroma of a diffuser scent especially designed for the hotel - called Indigo ! Very central making visiting Bath so easy . Useful to be just a short walk from everything allowing you to return to the hotel whenever necessary.

2026-06-01 via Nuitee
J
Juan couple es
10
2026-06-01 via Nuitee