Hotel Indigo - Bath by IHG

Hotels
Hotel Indigo
9 (4466 reviews)
2-8 South Parade , Bath , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Unique hotel ambiance
Cons:
Cleanliness concerns
Overpricing issues
Poor service experience

Categories

Cleanliness
7.89
Several complaints about the cleanliness and maintenance of the room, particularly regarding sewage odor and moldy grout.
Service
9.86
Staff were generally friendly and helpful, though some negative experiences were noted.
Location
9.9
Great location near city center, highly praised by multiple reviewers.
Room Quality
8.85
Rooms were described as lovely with good decor, but some found the beds uncomfortable.
Amenities
9.38
Amenities were generally satisfactory; however, issues with valet parking were mentioned.
Value for Money
7.84
Many reviews indicated that the hotel was overpriced for the experience.
Food and Beverage
8.89
No significant concerns noted, and the restaurant looked appealing even if not dined at.
Overall Experience
9.36
Reviews varied significantly, with notable positives offset by serious negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:02

Property Description

Historic Charm in the Heart of Bath

Stylish Boutique Bedrooms
The contemporary bedrooms at Hotel Indigo - Bath seamlessly blend tradition with modernity, offering guests a luxurious stay. Each room boasts a private bathroom, Hypnos beds with Egyptian cotton linen, Nespresso coffee machines, air conditioning, and a 40-inch flat screen TV for ultimate comfort and relaxation.

Gastronomic Delights at The Elder by Mike Robinson
Indulge in a culinary experience at The Elder by Mike Robinson, the hotel's bar restaurant that showcases contemporary British cuisine. Emphasizing sustainability, seasonality, and locally-sourced produce, every dish is a delight for the taste buds.

Prime Location for Exploration
Ideally located near Bath Abbey and the River Avon, Hotel Indigo - Bath is the perfect base for exploring the historic city. With Bath Rugby Club and Thermae Bath Spa within walking distance, and Bristol just a short drive away, convenience meets luxury at our hotel.

Book now for an unforgettable stay at Hotel Indigo - Bath!

Important information:

The breakfast rates shown are special pre-booking rates. If booked at the hotel, the breakfast price will be higher.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for £0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 4466 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 9.36
B
Box couple gb
9
Pros:

Very quirky and fab decor. Location is great for everything

Cons:

Room very warm even with heating off and windows open slightly

2026-02-14 via Nuitee
F
Freddie couple gb
9
2026-02-13 via Nuitee
C
Cyd couple gb
9
Boutique Style in central Bath
Pros:

Quirky, great location, comfortable and lovely staff

2026-02-13 via Nuitee
M
Marcelle solo_traveller br
10
Impecável!
Pros:

Tudo! A decoração é lindíssima, em um prédio historio, mas com elevador, o que é excelente, sobretudo para pessoas que, como eu, sempre estão cheias de malas pesadas! As instalações são super confortável e a staff muito prestativa e simpática! A localização é excelente: 5/10 minutos a pé da estação de trem e de ônibus (ficam lado a lado), dos principais pontos de interesse (banhos romanos e ponte Pulteney) e da saída de tours da região! O café da manhã é divino! Apesar de não ter provado, há dois restaurantes no hotel, o que é bastante prático! Tudo é absolutamente impecável! Um dos meus hotéis preferidos da Inglaterra!

Cons:

Nada, tudo é impecável!

2026-02-13 via Nuitee
J
joanne couple us
10
Excellent stay.
Pros:

This is such a convenient location, right between Bath Spa train station and Bath Abbey The property is clean quiet and beautifully decorated

Cons:

Nothing not to like

2026-02-13 via Nuitee
A
Adrian solo_traveller gb
10
Excellent hotel very convenient for visiting all the major attractions in Bath.
Pros:

Perfect location for visiting the city.

Cons:

N/A

2026-02-13 via Nuitee
L
Lee extended_group gb
10
2026-02-12 via Nuitee
C
Charlotte couple gb
9
Lovely stay
2026-02-12 via Nuitee
D
Darren couple gb
10
Outstanding
Pros:

Outstanding Hotel and Service

Cons:

Simply A Beautiful Hotel

2026-02-12 via Nuitee
H
Hazel solo_traveller gb
10
2026-02-12 via Nuitee
L
Lucy couple gb
10
A lovely, accommodating birthday weekend away!
Pros:

My boyfriend and I adore Bath, so that's where he picked to celebrate his birthday.
I'm so glad we picked this hotel to stay in, as the staff were nothing but attentive, our garden room was stunning and the facilities were fab!
Staff were always friendly and there to help. I had messaged the hotel prior to the trip, asking if there was anything they could do to celebrate his birthday. In which, they offered balloons to be scattered on the bed. I was so grateful for this.
The room was lovely, nicely decorated, so clean as well. We particularly liked that you could cast streaming services on the telly from your phones and the complimentary snacks and drinks. The train station was only a five minute walk away, which was handy. We also appreciated the luggage storage, whilst we explored bath further after checking out!
Thank you to the hardworking staff for providing this special weekend away for us.

Cons:

Can't think of anything!

2026-02-11 via Nuitee
R
Rafael couple es
9
2026-02-10 via Nuitee
D
de Korte couple fr
9
2026-02-10 via Nuitee
C
Cecilia family_with_children gb
9
2026-02-09 via Nuitee
P
Peggy extended_group gb
9
Absolutely incredible - every detail thought of and the staff were so helpful and couldn’t do enough
2026-02-08 via Nuitee
D
David couple gb
10
Fantastic hotel in a great location!
Pros:

Lovely hotel in centre of Bath … fabulous location, very comfortable and well equipped rooms. Highly recommend.

2026-02-08 via Nuitee
W
Westononthemove Couples Bath, Somerset, England
10
Luxurious Hotel in the centre of Bath.
Pros:

We actually don’t live very far from Bath but once a year we always book this amazing hotel and stay overnight.
This year wasn’t any different I’m pleased to say, we arrived early just expecting to drop off our luggage and go for our wonder around Bath.
Our receptionist was Emily who was a delight from start to finish and explained that our room was indeed ready and we’d been given an upgrade which was lovely especially as the room had a view to the church, although the weather could have been a little better, but that’s what you expect in January 🤣.

When we returned from our look around Bath we had a drink in the bar, the waiter was very pleasant and friendly and brought a wine cooler with our bottle of wine we’d ordered.

The room as I’ve said before was very nice and quiet, my only complaint would be the room was very hot although we’d turned off the radiator, we actually ended up taking out the duvet and discovered that it was a 10.5tog 🥵 at home we only use a 4.5 in the winder and that’s with the windows open.

Breakfast the next morning was fantastic lots of choices and our poached eggs were cooked to perfection 😋 also the bacon.

I also had reason to speak to another receptionist ( blonde haired lady) about not being able to give a review on the IHG site for other properties that I visit each year, as when I’ve tried to contact IHG I keep getting cutoff!!
But sadly even she couldn’t help me 😢.

See you again in 2027 ☺️

2026-02-01 via Tripadvisor
S
Susan couple gb
7
2026-01-30 via Nuitee
N
Nicholas couple gb
7
Staff were great. Bed too soft for me.
Pros:

I like the Indigo brand, stayed in a few. Staff were great, location was good.

Cons:

Unfortunately, the bed was way too soft for me and I’m not convinced it was a king size? Due to a large booking, we were unable to have breakfast at the time we needed. No one’s fault really….just one of those things.

2026-01-30 via Nuitee
M
Mo family_with_children gb
10
Beautiful place. Gorgeous stay.
Pros:

Lovely and gorgeous all the way through

Cons:

Everything was spot on

2026-01-30 via Nuitee