Hotel Indigo - Bath by IHG

Hotels
Hotel Indigo
9 (4727 reviews)
2-8 South Parade , Bath , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Unique hotel ambiance
Cons:
Cleanliness concerns
Overpricing issues
Poor service experience

Categories

Cleanliness
7.89
Several complaints about the cleanliness and maintenance of the room, particularly regarding sewage odor and moldy grout.
Service
9.86
Staff were generally friendly and helpful, though some negative experiences were noted.
Location
9.9
Great location near city center, highly praised by multiple reviewers.
Room Quality
8.85
Rooms were described as lovely with good decor, but some found the beds uncomfortable.
Amenities
9.38
Amenities were generally satisfactory; however, issues with valet parking were mentioned.
Value for Money
7.84
Many reviews indicated that the hotel was overpriced for the experience.
Food and Beverage
8.89
No significant concerns noted, and the restaurant looked appealing even if not dined at.
Overall Experience
9.36
Reviews varied significantly, with notable positives offset by serious negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:02

Property Description

Historic Charm in the Heart of Bath

Stylish Boutique Bedrooms
The contemporary bedrooms at Hotel Indigo - Bath seamlessly blend tradition with modernity, offering guests a luxurious stay. Each room boasts a private bathroom, Hypnos beds with Egyptian cotton linen, Nespresso coffee machines, air conditioning, and a 40-inch flat screen TV for ultimate comfort and relaxation.

Gastronomic Delights at The Elder by Mike Robinson
Indulge in a culinary experience at The Elder by Mike Robinson, the hotel's bar restaurant that showcases contemporary British cuisine. Emphasizing sustainability, seasonality, and locally-sourced produce, every dish is a delight for the taste buds.

Prime Location for Exploration
Ideally located near Bath Abbey and the River Avon, Hotel Indigo - Bath is the perfect base for exploring the historic city. With Bath Rugby Club and Thermae Bath Spa within walking distance, and Bristol just a short drive away, convenience meets luxury at our hotel.

Book now for an unforgettable stay at Hotel Indigo - Bath!

Important information:

The breakfast rates shown are special pre-booking rates. If booked at the hotel, the breakfast price will be higher.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for £0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 4727 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 9.36
G
Gordon couple gb
1
This really is an awful hotel.
Cons:

This hotel is an assortment of old terraced houses, e.g., the reception is someone’s old front room, the restaurant is an assortment of rooms where staff visited infrequently to collect orders, etc. it doesn’t work at all.
We were also offered a room which, Ito get there, we had to walk back out the front door, down the street to the main road, and walk about four doors up to another section of terraced buildings on a completely different street, up three floors, the last of which was a twisting narrow and entirely impractical entry to an attic room which wasn’t big enough for one never mind two people. We politely declined this room, and were given room (after a 30 minute wait, whilst the staff whispered and argued about what to do) this other room was small, located next door o the fire escape it looked like it should have been a small storage space, it had a pitched roof on one side which meant the room wasn’t at all functional as a space to move around in.
The corridors (knocked through from one building to the next, are hideous and I’m sure dangerous if you have more than two people leaving in a hurry.
The shower head leaked and dripped loudly all night. The food was very average. We had a couple of cocktails which were nice, but excessively priced.
We’ll return to Bath, but never to this hotel.

2026-05-16 via Nuitee
D
David couple gb
10
2026-05-15 via Nuitee
S
Sandra extended_group gb
9
A very pleasant stay
Pros:

N/A

2026-05-13 via Nuitee
L
Lisa solo_traveller us
9
2026-05-13 via Nuitee
M
Megan solo_traveller gb
9
Great location, price and staff - a great place to stay in Bath
Pros:

Amazing location, lovely room, great little extras like the minibar drinks. Very friendly staff and a very decent price!

2026-05-11 via Nuitee
G
graham couple gb
9
Bath is fantastic. The hotel needs better management.
Pros:

The hotel was really good and well decorated. The room was very nice. The position was great next to Bath Abbey.

Cons:

We Stayed 2 nights. We arrived the room was great nice and clean. Got up early and went to Badmington and got back at 6.30pm exhausted expecting our room to have been cleaned and made up. No one had been in bed still unmade cups dirty. Towels wet.
The reception just apologised and said nothing he could do. Later I saw the concierge who while we went to dinner had the bed made up and put towels in the bathroom. Not good enough after paying £535 for our stay.

2026-05-11 via Nuitee
G
George couple gb
5
Amazing people, a better eye for detail required.
Pros:

Fantastic location and we can’t speak highly enough of the staff we encountered.

Cons:

We were told about being upgraded (amazing!) upon our arrival. When we were shown the room we were told about the stocked mini bar (it wasn’t) and the robes (there weren’t any). Also, the eggs Benedict for breakfast were cold and undercooked.

2026-05-11 via Nuitee
M
Marcela solo_traveller ar
10
Tranquilidad
Pros:

Si

Cons:

Nada

2026-05-11 via Nuitee
C
Corinna family_with_children de
10
Absolut empfehlenswert!
Pros:

Das Hotel ist wunderbar individuell, jedes Zimmer ist anders und mit viel Liebe gestaltet. Das Personal ist unfassbar nett, die Restauranttipps waren Mega! Die Lage kann nicht besser sein. Das Frühstück hat alle Erwartungen übertroffen. Wir freuen uns schon auf das nächste Mal.

2026-05-10 via Nuitee
S
Sally couple gb
9
Really lovely
Pros:

Staff were so helpful and friendly. Breakfast was lovely but went cold quickly.

Cons:

Bit of a long trek to the room

2026-05-09 via Nuitee
L
Linda couple gb
8
2026-05-09 via Nuitee
K
Kevin_PB solo_traveller gb
10
2026-05-09 via Nuitee
J
Julio Alberto family_with_children es
10
Una opción excelente
Pros:

Todo: la amabilidad del personal, la decoración, el desayuno, la localización...

Cons:

Hicieron obras en la habitación de abajo la última mañana de nuestra estancia y no nos avisaron por las posibles molestias que el ruido pudiera ocasionar.

2026-05-09 via Nuitee
L
Linnette family_with_children us
10
2026-05-09 via Nuitee
B
Bianca solo_traveller us
10
Pros:

Everything

2026-05-08 via Nuitee
C
Chris couple gb
10
lovely characterful and friendly place - highly recommend
Pros:

super location, 2 minutes walk from central area. Very friendly staff who took our bags early (we arrived before check in was possible) - but then they took bags up to the room for us once it was ready. nice touch. The room was fine and the whole ambiance of the place was very nicely done. Lovely old buildings, but not at all tired inside. The bar was great. We didn't sample breakfast

2026-05-08 via Nuitee
D
David couple us
9
Great location, beautiful hotel!
Pros:

The hotel is beautiful and in an excellent location.

Cons:

Our room was darker than I like, but otherwise wonderful.

2026-05-07 via Nuitee
R
Robert solo_traveller gb
8
2026-05-07 via Nuitee
L
Linda solo_traveller gb
10
Excellent
Pros:

It was a perfect location for all things to see in the city
Lovely bedrooms , food was very good and reasonable.
All staff were friendly and helpful

2026-05-07 via Nuitee
S
Sam solo_traveller gb
9
2026-05-06 via Nuitee