Hotel Indigo - Bath by IHG

Hotels
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Hotel Indigo
9 (4899 reviews)
2-8 South Parade , Bath , gb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Unique hotel ambiance
Cons:
Cleanliness concerns
Overpricing issues
Poor service experience

Categories

Cleanliness
7.89
Several complaints about the cleanliness and maintenance of the room, particularly regarding sewage odor and moldy grout.
Service
9.86
Staff were generally friendly and helpful, though some negative experiences were noted.
Location
9.9
Great location near city center, highly praised by multiple reviewers.
Room Quality
8.85
Rooms were described as lovely with good decor, but some found the beds uncomfortable.
Amenities
9.38
Amenities were generally satisfactory; however, issues with valet parking were mentioned.
Value for Money
7.84
Many reviews indicated that the hotel was overpriced for the experience.
Food and Beverage
8.89
No significant concerns noted, and the restaurant looked appealing even if not dined at.
Overall Experience
9.36
Reviews varied significantly, with notable positives offset by serious negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:02

Property Description

Historic Charm in the Heart of Bath

Stylish Boutique Bedrooms
The contemporary bedrooms at Hotel Indigo - Bath seamlessly blend tradition with modernity, offering guests a luxurious stay. Each room boasts a private bathroom, Hypnos beds with Egyptian cotton linen, Nespresso coffee machines, air conditioning, and a 40-inch flat screen TV for ultimate comfort and relaxation.

Gastronomic Delights at The Elder by Mike Robinson
Indulge in a culinary experience at The Elder by Mike Robinson, the hotel's bar restaurant that showcases contemporary British cuisine. Emphasizing sustainability, seasonality, and locally-sourced produce, every dish is a delight for the taste buds.

Prime Location for Exploration
Ideally located near Bath Abbey and the River Avon, Hotel Indigo - Bath is the perfect base for exploring the historic city. With Bath Rugby Club and Thermae Bath Spa within walking distance, and Bristol just a short drive away, convenience meets luxury at our hotel.

Book now for an unforgettable stay at Hotel Indigo - Bath!

Important information:

The breakfast rates shown are special pre-booking rates. If booked at the hotel, the breakfast price will be higher.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for £0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 4899 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 9.36
C
Clare • couple • gb
2
2026-07-18 • via Nuitee
H
HELENA • couple • pt
6
Ok but disappointed by the hotel
Pros:

The location was really fantastic

Cons:

The bedroom was not very clean but the bathroom was really terrible . The drainage of the shower was filled with hair from other customers was really disgusting. Very disappointing!

2026-07-18 • via Nuitee
A
Anna • couple • gb
9
2026-07-18 • via Nuitee
M
Monica • solo_traveller • es
10
2026-07-17 • via Nuitee
C
Catherine • extended_group • gb
9
Lovely hotel in the centre of Bath
Pros:

Beautifully decorated and very spacious adjoining rooms ( in a separate building around the corner from the main hotel building). Extremely convenient location for attending our daughter’s graduation ceremony at the abbey.

Cons:

No complaints at all.
However the rooms would have been impractical/ unsuitable for anyone elderly/ infirm or with heavy luggage and there is no life on the building and the rooms are across three floors.

2026-07-17 • via Nuitee
A
Anne • solo_traveller • gb
8
Short Stay In Bath.
Pros:

A lovely hotel. Our room was spacious and stylish with a large well maintained bathroom.
Staff were very friendly and accommodating..

Cons:

Not sure if it was just an error but our room still hadn't been cleaned at 3. 30 in the afternoon. When we returned later it appeared to have been done in a rush with not much attention to detail. Wardrobe was big but hanging space was minimal.

2026-07-16 • via Nuitee
M
mark • couple • ie
10
Lovely place would use hotel again
Pros:

Very well located. Car park right beside it. £20 for 24hrs.

Cons:

A little bit of a up and down walk to our room

2026-07-16 • via Nuitee
M
Matsuoka • couple • gb
9
2026-07-16 • via Nuitee
B
Blanca • couple • es
7
2026-07-16 • via Nuitee
A
Anastasia • family_with_children • us
9
A comfortable stay in an excellent location with friendly staff—we would happily stay here again.
Pros:

Location, location, location! The hotel is in a perfect spot, just a 5-minute walk from Bath’s main attractions. The room was very comfortable, with a cozy bed and wonderfully soft towels. The reception staff were exceptionally friendly and welcoming. Breakfast was good and offered a decent selection to start the day.

Cons:

Nothing significant. The breakfast was good, but it could offer a little more variety.

2026-07-15 • via Nuitee
R
Robert • solo_traveller • us
7
2026-07-15 • via Nuitee
A
Ana del Carmen • family_with_children • es
8
Perfecta ubicación y trato. Repetiremos.
Pros:

Lo mejor del hotel es la ubicación, es absolutamente perfecta, cerca de la estación de trenes y de buses, cerca de todos los sitios de interés del centro y, a la vez, en un lugar tranquilo y silencioso. El personal muy amable y atento. Camas muy cómodas.

Cons:

Nada, todo perfecto.

2026-07-15 • via Nuitee
R
Raul • solo_traveller • es
10
Pros:

Era nuestra luna de miel y nos pusieron unos.bombones, champan y una dedicatoria. Es de agradecer tan bonito gesto.
El desayuno tambien fue de 10.

Cons:

La verdad que nada.

2026-07-13 • via Nuitee
J
Jean • couple • gb
10
2026-07-13 • via Nuitee
V
Valeria • solo_traveller • il
5
Nice room, low quality service
Pros:

The hotel is a walking distance from the train station and from the center and main attractions.
The room was big and pretty, it had a huge bed (though the bed was a bit too high), slippers and bathrobes.

Cons:

The staff.
We asked for a diffetent kettle because the one in our room was full of limescale, and they said they will bring it to our room. They didn't and also stopped answering the phone, so we went to the reception and they said they will do it, but never did.

When we checked in they said we can add breakfast for an extra cost, even though our booking already included breakfast. Luckily, we checked our reservation and "saved" around 96£.

There was another timen when we asked something on the phone and they never got back to us with an answer. We called again and there was a different employee at the reception, who said this is a new shift and he doesn't know what we are talking about.

It all didn't feel like a 4 star hotel service.

In addition, we could not open the windows at all to get some air in, and our key cards stopped working after 1 day, so we had to go to the reception to get them reset.

2026-07-12 • via Nuitee
D
Dale • couple • gb
10
2026-07-12 • via Nuitee
S
Strandqvist • couple • se
9
2026-07-12 • via Nuitee
J
Jayson • extended_group • us
10
Cute place, great location, solid value. Hotel Indigo for the win.
Pros:

The hotel is great! It is super cute, original, and fun. It is modern-ish but still kept its historic charm. The location is great. The rooms are quiet and somewhat large. We stayed in the top floor, so the ceiling height is shorter. But the rest of the floors had normal head room.

2026-07-11 • via Nuitee
V
Valerie • couple • ch
9
Central, spacious, comfortable
Pros:

Central, clean, spacious, close to parking, a/c
Very helpful staff. Our a/c broke down, so they moved us quickly to an upgraded room

Cons:

N/a

2026-07-11 • via Nuitee
D
Diane • solo_traveller • us
7
On the whole a good stay in a hotel within easy walking distance of Bath’s main attractions and shops and restaurants.
Pros:

Its position and the fact it had air conditioning. Alberto was amazing helping us with our luggage and introducing us to the hotel. He was worked off his feet but was unfailing in his courtesy and help.

Cons:

The room was a bit dark. It looked a little tired with scraped paint.
Main complaint was that housekeeping did not clean the loo daily.
Check in was a bit on the slow side.

2026-07-11 • via Nuitee