Pets allowed

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Good Service
Great Location
Excellent Food
Cons:
Room Size
Privacy Issues

Categories

Cleanliness
8.2
The hotel was described as very clean.
Service
8.7
Staff were frequently praised for being friendly and helpful.
Location
8.2
The location received positive mentions for being fab and well-placed.
Room Quality
7.2
Some reviews mentioned issues like small rooms and lack of privacy.
Amenities
8.2
Amenities were positively mentioned, including the atmosphere and design.
Value for Money
7.7
No explicit sentiment, assigned based on overall satisfaction.
Food and Beverage
8.7
The food quality was highly praised in reviews.
Overall Experience
8.7
Overall experiences shared were largely positive with many expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:30

Property Description

Luxury Lifestyle Hotel in Central London

Eclectic Interiors and Private Art Collection
The Mandrake offers 30 stylish bedrooms, luxury suites, and a penthouse, all designed with vibrant interiors and a carefully-curated private art collection. The rooms overlook a central courtyard surrounded by lush hanging gardens, creating a serene oasis in the heart of London.

Culinary Delights and Vibrant Entertainment
Indulge in a culinary journey at The Mandrake with the Jurema Terrace for outdoor dining, the YOPO Restaurant and Bar for Latin American flavors, and the YOPO bar for expertly crafted botanical-based cocktails. Experience live music and DJ sets at the exclusive Members Only Bar, adding a touch of glamour and excitement to your stay.

Prime Location for Exploring London
Conveniently located just minutes away from Oxford Street, The Mandrake is the perfect base for exploring London. With iconic landmarks like The British Museum and Covent Garden within walking distance, and the vibrant West End just a short stroll away, immerse yourself in the best that London has to offer.

Book your stay at The Mandrake now for a luxurious and unforgettable experience in central London.

Important information:

Please note that the courtyard bar is open until late. Please note that the Waeska Bar has Live Music and DJ's Thursday to Saturday until 1 AM and some rooms may be affected by noise. Please note that The Mandrake has a 'no photography' policy in all indoor areas, photography by permission only.This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a busy area so guests might experience some noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 565 reviews
Cleanliness: 8.2
Service: 8.7
Location: 8.2
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8.7
I
Isabel solo_traveller br
9
2026-05-11 via Nuitee
D
DrPreema couple gb
10
Absolutely loved it! X
Pros:

Fantastic location
Quirky
Fantastic customer service
Great spa and bar!

Cons:

Na

2026-05-10 via Nuitee
I
Isabel solo_traveller br
10
2026-05-07 via Nuitee
K
Kai solo_traveller de
6
Zimmer O. K. Hotel war aber leer
Pros:

Ich war allein im Hotel - eine Sondersituation - nehme ich an

Cons:

An einem Abend war die Bar nicht geöffnet

2026-04-21 via Nuitee
N
Nicholas solo_traveller gb
8
2026-04-19 via Nuitee
R
regina solo_traveller us
3
Meh
Pros:

The lobby stinks. There's something wrong with the smell in the lobby. The staff are great. The first room was supposed to have a terrace that was blocked so I was moved. It's expensive for the size of the room and the amenities. I basically slept there but did not want to hang around the hotel.

Cons:

The lobby and the size of the rooms

2026-04-17 via Nuitee
D
DARYL couple ae
8
Quirky hotel in a great location
Pros:

Location and staff

Restaurant is brilliant

Cons:

It’s a bit tired and needs an uplift

The spa was disappointing

2026-04-16 via Nuitee
T
T6905VGbrigittec Couples
10
The vibe of the hotel is off the charts
Pros:

WOW! The vibe of the hotel is off the charts. Staff are super friendly, they all make you feel comfortable being there, and Rahela from reception went above and beyond to make us feel special as it was my partners birthday... champagne in the room, discount for spa, nothing was too hard no matter how demanding our requests were...
The hotel is just so beautiful. We were stunned by the depth of thought put into creating this whole space, and on top of that everything has a spiritual meaning (they also do sound healing sessions, reiki..you name it). We tried Origin Pool and mud caves in spa and experience in the pool was on a soul level. Me and my partner went through so many emotions, it was quite healing.
I have seen other people's reviews and they mentioned it is not really family friendly hotel and if you do the research you will understand what you're booking (as things are quite obvious on their website) and that this is a perfect escape for couples - nothing wrong with it, we absolutely loved it. It just like any other adults only resort you would go to but with a twist.
We will be back to hotel for sure!

Things I would highlight as the best: interior is stunning + their Jurema terrace, perfect for art lovers as they have lots of artwork from famous artists, DAMU spa (Origin pool), food in the restaurant, place is fully instagramable, staff super friendly, clean and tidy everywhere, fast WiFi, they have DJ on weekends...and so much more.

2026-04-09 via Tripadvisor
V
V8371WOdaves Couples
10
very unique hotel
Pros:

I had wonderful stay at the mandrake. the staff were friendly and welcoming especially Marlon who showed us the room , the room was clean comfortable , and the facilities were excellent. the location was also very convenient. I would definitely stay again .

2026-04-09 via Tripadvisor
A
ambrosed2026 Friends getaway
10
Best in London
Pros:

Had a lovely time at The Mandrake it’s full of mystery and charm. The customer service was excellent, with a special thank you to Sebastien from South America at the front desk. He brought great vibes and was incredibly helpful throughout our stay.

2026-04-09 via Tripadvisor
M
mattewe2026 Solo travel
10
GREAT
Pros:

Had a lovely experience at Mandrake—beautiful atmosphere and great attention to detail throughout. A special thanks to Elena from reception, who was warm, professional, and made everything so easy from the start. Would definitely recommend!

2026-03-27 via Tripadvisor
J
jonathan couple gb
9
2026-03-26 via Nuitee
G
Gregory couple fr
10
Pros:

La déco, l’accueil, l’emplacement, l’ambiance des soirées, la propreté tout était formidable , nous avons passé un moment exceptionnel.
Bref ne pas hésiter!!

2026-03-23 via Nuitee
C
christodoulos solo_traveller cy
9
2026-03-17 via Nuitee
M
Merse couple hu
10
2026-03-14 via Nuitee
G
Graham solo_traveller za
10
Fantastic
Pros:

Everything! Funky, eclectic. Good service.

Cons:

Nothing.

2026-03-09 via Nuitee
P
Perry couple gb
10
We could have taken root in the Mandrake
Pros:

Great hotel, lovely terrace room with well stocked bar. Fab shower and comfy bed. Brilliant friendly room service. Uber cool bar.

Cons:

Leaving to go home

2026-03-08 via Nuitee
C
CMP_Arcadia solo_traveller nl
9
2026-03-05 via Nuitee
D
Donato couple it
5
2026-03-03 via Nuitee
D
Donato couple it
5
2026-03-03 via Nuitee