Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Cons:
Staff training issues
Inconsistent room quality

Categories

Cleanliness
7.44
Clean but some guests reported inconsistent cleaning services.
Service
8.91
Standard quality for this hotel tier; some staff reported as untrained.
Location
7.95
Good location but surrounded by issues related to safety.
Room Quality
7.4
Rooms were described as unique but tiny and cramped.
Amenities
6.93
Limited amenities like no bar or restaurant available.
Value for Money
8.39
Good value given location despite some negatives.
Food and Beverage
7.44
Breakfast was found to be adequate but lacking variety.
Overall Experience
7.91
Mixed experience; issues with room and service dampened overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:31

Property Description

Modern Accommodation in the Heart of San Francisco

Convenient Location: Situated just 600 meters from San Francisco City Hall, YOTEL SAN FRANCISCO offers easy access to attractions like the Asian Art Museum and Bill Graham Civic Auditorium.

Comfortable Rooms: Select rooms feature a cozy seating area, perfect for unwinding after a day of exploring the city.

Exceptional Service: With a 24-hour front desk, our attentive staff is always available to assist you during your stay.

Book your stay at YOTEL SAN FRANCISCO now to experience modern accommodation in the vibrant city of San Francisco!

Important information:

The Hotel has a $75/per day incidental/security deposit upon arrival, this will be collected by credit card. You should be reimbursed within 7 days of check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2233 reviews
Cleanliness: 7.44
Service: 8.91
Location: 7.95
Room Quality: 7.4
Amenities: 6.93
Value for Money: 8.39
Food and Beverage: 7.44
Overall Experience: 7.91
L
llorenç • solo_traveller • es
8
Bien con algun pero.
Pros:

Ubicación. Práctico. Estilo decoración. Ducha i baño muy bien.
El personal nos atendió muy bien. Muy correctos y nos informaron de todo lo necesario. Ariel y las chicas.

Cons:

Desayuno muy deficiente, tanto el funcionamiento organizativo, el salon con sillas y mesas incomodisimo. De buena mañana meterte en un cuarto oscuro no apetece.La comida, escasa, monotona, aburrida y tienes que avisar constantemente que repongan la no variedad de comida.
La recepcion, ves que el personal está incomodo trabajando. Siempre estan de lado.
Para estancia de mas de 3 dias no es aconsejable. Yo estuve 15.

2026-05-30 • via Nuitee
S
Svenja • solo_traveller • de
7
2026-05-30 • via Nuitee
A
Afonso brito • solo_traveller • ca
7
Limpo, banheiro bom. Front desk deixa a desejar. Nao sao solícitos
Pros:

Limpeza e localizacao

Cons:

Travesseiros muito muito altos! Me causou dores no pescoço… dormi sem ele (isso é horrivel). Pedi um mais baixo no front desk e nao fui atendida. Sequer verificaram a possibilidade. Cafe da manha muito pobre pra ser um hotel 4 estrelas

2026-05-30 • via Nuitee
R
ROJAS CUBILLOS • solo_traveller • co
8
Pros:

Atención del personal

Cons:

Faltó aseo a la habitación

2026-05-29 • via Nuitee
M
McClure • solo_traveller • us
6
2026-05-29 • via Nuitee
A
Arsic • solo_traveller • rs
9
2026-05-28 • via Nuitee
D
Derek • couple • ni
8
2026-05-28 • via Nuitee
M
Marco • couple • de
7
Gut
Pros:

Zentral aber in der näheren Umgebung, will man sich am Abend nicht mehr draußen aufhalten

Cons:

Doppelzimmer etwas sehr klein und dass man keine Fenster öffnen kann

2026-05-28 • via Nuitee
J
John • solo_traveller • gb
1
It was a complete disaster.
Pros:

There was nothing to like about this day. I literally walked out of the hotel and found a different hotel to stay. I didn't stay because of the way I was treated.

Cons:

After check-in, I went into my room and discovered that this room is some sort of afterthought room. It's a vertical room with some weird configuration. It's a very tiny vertical room that made me feel very claustrophobic. I came downstairs to report that the place was just not making me feel right and I needed them to give me a more traditional standard room because that configuration didn't work.

It's a tiny vertical room. The bed is literally in your face when you lie on it, to the roof. Your face is literally a few inches away from the roof. That's the configuration of the room that they gave me. I came downstairs to report that this was not good for me personally because I am claustrophobic and the design of the room is just too claustrophobic. It's literally a vertical, tiny space. Everything is put together, but it's vertical. You go up the stairs, and up the stairs there's some weird sitting area in the middle of the stairs. If nobody told you that was a sitting area, you wouldn't even believe it.

I didn't understand why I was put in that room, and when I came down to kindly request that, "Look, I am claustrophobic, that room is making me feel extremely uncomfortable." The staff were not willing to do anything for me at all, zero. I had to walk away and go find a different hotel. Up until now, I still haven't been contacted about my reimbursement of the booking refund and also the prepayment that I did for the check-in. I also paid for the thing that they do to reserve a certain amount on your card for your stay. I did that as well, and they still haven't refunded that either. It's been a shit show with these guys. I complained and sent the reports to them directly, and they told me to contact booking.com.

2026-05-28 • via Nuitee
B
Bryan • solo_traveller • us
10
2026-05-28 • via Nuitee
C
Cedo • couple • us
9
2026-05-27 • via Nuitee
M
Majano • extended_group • us
9
Pros:

Lola was incredibly amazing! She helped us to accommodate us and she was super helpful, kind, professional! I can’t describe how amazing she was if I could rate her service I would give a 100/10!

2026-05-27 • via Nuitee
N
Nicolas • solo_traveller • ec
6
2026-05-27 • via Nuitee
J
Jermaine • couple • us
10
2026-05-26 • via Nuitee
B
Bryn • couple • gb
3
Hotel was fine, but watch out for extra charges after you have left.
Cons:

The hotel made a charge to my credit card after we checked out. I have contacted them to find out what the charge was for but haven't had a reply. Will stay elsewhere next time

2026-05-26 • via Nuitee
T
Thomas • couple • us
7
2026-05-26 • via Nuitee
E
Emilia • extended_group • us
1
You should not have this property in your site !!!
Pros:

Not at all, hotel located at the worst part of town (south San Francisco) first time being in this city, terrible experience!

Cons:

Location!

2026-05-26 • via Nuitee
L
Libier • family_with_children • us
10
2026-05-26 • via Nuitee
L
Labra • extended_group • cl
6
Pros:

La recepcionista a la mañana siguiente, me solicito perdón por inconveniente y nos cambio de pieza, me informo de un valor extra pero que los valía a la incomodidad de la primera noche, solo lo recomendaría si te dan pieza sin escalera..

Cons:

Primero que nada, la persona que nos realizó check in de muy malos modales, nunca nos informó que pieza que habíamos reservado era con escalera interior y muy incómoda para dos personas

2026-05-25 • via Nuitee
E
Emma • couple • gb
7
Cheaper option to stay in city
Pros:

Clean comfortable great air conditioning. Streetcar stop straight outside if you didn’t want to walk to fisherman’s wharf. Breakfast basic but enough to set you up for the day. Bed was very comfortable .. and electric so you could change into different positions.

Cons:

We didn’t go out often til lunch time as was jet lagged and often room service didn’t happen despite requesting. In 8 days we had 3 times.

2026-05-25 • via Nuitee