Hotel Trefacio

Hotels
7.6 (1563 reviews)
Alfonso de Castro, 7 , Zamora , es

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Service
Value for Money
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
6.86
Multiple mentions of cleanliness concerns, although some guests found it satisfactory overall.
Service
8.33
The staff is frequently described as super friendly and attentive.
Location
8.87
Guests repeatedly praised the hotel's excellent location in the city center.
Room Quality
6.82
Rooms were comfortable but references to old facilities and heating issues were common.
Amenities
6.85
Basic amenities mentioned but noted that some were outdated or in need of maintenance.
Value for Money
8.31
The overall value for the price paid received positive feedback from guests.
Food and Beverage
7.46
No significant mentions, assumed standard for hotel tier.
Overall Experience
7.33
Guests had a generally positive experience but mentioned various areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:29

Property Description

Modern Decor and Amenities
The Hotel Trefacio boasts a modern décor with common areas featuring air conditioning. Guests can enjoy the comfort of the 24-hour reception's lounge area equipped with cozy armchairs and a flat-screen TV.

Gastronomic Delights
Indulge in a culinary experience at the hotel's restaurant offering daily menus, complemented by a convenient bar for unwinding. For those on the go, packed lunches are also available to ensure a delightful dining experience.

Convenient Location and Tours
Perfectly situated in Zamora, just 550 meters from the main square, Hotel Trefacio is an ideal starting point for exploring the historic town. Additionally, the hotel offers a tour desk to assist guests in discovering nearby attractions such as the Romanic town, the Arribes Del Duero Natural Park, and the Sanabria Lake.

To experience the charm and convenience of Hotel Trefacio, book your stay now!

Important information:

Please note that extra beds are only available for Superior rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for € 4 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1563 reviews
Cleanliness: 6.86
Service: 8.33
Location: 8.87
Room Quality: 6.82
Amenities: 6.85
Value for Money: 8.31
Food and Beverage: 7.46
Overall Experience: 7.33
I
Ivan • solo_traveller • es
4
Pros:

Personal

Cons:

Viejo necesita reforma

2026-05-16 • via Nuitee
L
Luis • solo_traveller • es
8
2026-05-16 • via Nuitee
J
Juan José • couple • es
3
Descontentos
Pros:

En general nada

Cons:

No tiene aparcamiento ni se puede aparcar en la zona. No había jabón en la ducha. Habitación muy pequeña, sin almohadas suplementarias. Pedimos habitación doble con una cama y no era así ya que según ellos al no contratar directamente no teníamos opción de elegir ni tampoco desayuno pese al precio alto que se paga.

2026-05-16 • via Nuitee
J
Juan • solo_traveller • es
9
Pros:

La atención personal y todo lo demás

Cons:

Nada a reseñar

2026-05-15 • via Nuitee
C
Carlos • solo_traveller • es
8
2026-05-15 • via Nuitee
F
Faustino • solo_traveller • es
7
2026-05-15 • via Nuitee
ÁNGEL • solo_traveller • es
7
Una ubicación excelente
Pros:

Ubicación excelente. Un hotel muy correcto sin grandes pretensiones pero la cama es cómoda y todo estaba limpio.
Ofrece desayunos, comidas y cenas. El desayuno 5€ y muy bien.
La atención recibida en todo momento no ha podido ser mejor. Todo facilidades y amabilidad.

Cons:

No tengo quejas

2026-05-13 • via Nuitee
J
Jesus • couple • es
6
2026-05-12 • via Nuitee
L
Lilith Dark • couple • es
4
Mediocre
Pros:

Sólo la ubicación.

Cons:

Tienen un ascensor que funciona regular. El agua de la ducha se salia a través de la mampara. No había ni una sola silla en la habitación. Demasiado caro para el servicio que dan.

2026-05-12 • via Nuitee
L
Lorena • couple • es
10
Situación perfecta, con todo lo que necesario
Pros:

Lo que necesitábamos, buena relación calidad - precio

Cons:

Estuvimos muy a gusto, con un precio muy competitivo

2026-05-12 • via Nuitee
J
John • family_with_children • gb
8
2026-05-11 • via Nuitee
C
Claudius56 • solo_traveller • fr
7
2026-05-10 • via Nuitee
R
Rob • solo_traveller • gb
7
2026-05-07 • via Nuitee
L
LUIZ MONTANARI • solo_traveller • br
9
Ótimo local , pessoal super simpático
Pros:

Localizacao

Cons:

O café poderia custar um pouco mais e servir iogurte e alguma proteina

2026-05-05 • via Nuitee
Z
Zuekin • solo_traveller • es
9
Pros:

Situación. Muy céntrico

Cons:

No hay opción de descargar el equipaje en la puerta del hotel

2026-05-04 • via Nuitee
M
Mérida-Nicolich • couple • es
1
Mala gestión
Pros:

No quise alojarme allí,me engañaron,me salió que era de 3 estrellas y cuando reservé salía 1, llamé para anular y me dijeron que no y que me lo cobrarían ya, así fue y perdí el importe de la reserva,fue grosera y desagradable,por ello reservé en troncoso, creo que deberían de gestionar éste incidente y ver si se puede recuperar al menos parte del dinero. Gracias

Cons:

No llegué a conocerlo

2026-05-04 • via Nuitee
V
Valeriano • extended_group • es
5
Pros:

El personal y la ubicación

Cons:

Un poco viejas las habitaciones

2026-05-04 • via Nuitee
T
Tim • solo_traveller • gb
7
Pros:

Location, friendly staff

Cons:

Noisy on a Saturday night

2026-05-03 • via Nuitee
C
Càndida • solo_traveller • es
7
Pros:

La atencion personal

Cons:

Menu poco variado

2026-05-02 • via Nuitee
G
Gabriel • solo_traveller • es
9
Pros:

Personal attentionné, excellent relation qualité et prix, bon emplacement et chambres propres

2026-05-02 • via Nuitee