Waitomo Village Chalets Home of Kiwipaka

Hotels
Independent
8.8 (95 reviews)
Hotel Access Rd., Waitomo Caves, 3977 , Waitomo Caves , NZ

Facilities

Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Hiking/biking trails nearby
Breakfast available (surcharge)
Rafting nearby
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location for attractions
Cons:
Inconsistent quality in the shower
Basic amenities

Categories

Cleanliness
8.19
Generally clean and tidy rooms were mentioned, but some concerns about the shower.
Service
9.16
Staff were described as friendly and helpful throughout all reviews.
Location
9.2
Excellent location cited for visiting nearby attractions.
Room Quality
8.65
Rooms were noted as warm, comfortable, and adequately equipped.
Amenities
8.68
Basic amenities mentioned, but met the expectations set in the descriptions.
Value for Money
9.14
Many reviews highlighted good value for the price paid.
Food and Beverage
8.69
Breakfast was good with a variety of options.
Overall Experience
8.66
Overall positive experiences with small critiques noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:36

Property Description

Convenient Amenities
Enjoy complimentary wireless internet, a banquet hall, and bicycle tour information.

Delicious Breakfast Options
Start your day with a continental breakfast available daily for a fee from 7:00 AM to 9:00 AM.

Featured Amenities
Take advantage of express check-in, express check-out, and luggage storage, along with free self parking.

Located in Waitomo Caves, Waitomo Village Chalets Home of Kiwipaka is a charming refuge just minutes away from local attractions and natural wonders. Discover comfort and convenience during your stay at our hotel.

Book now for an unforgettable experience in Waitomo Caves.

Important information:

  • Alcohol is not served at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

See all policies

Location

Guest Reviews

8.8
Based on 95 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 8.69
Overall Experience: 8.66
S
shane family_with_children
10
Pros:

Clean cosy rooms.

2025-10-13 via Nuitee
O
Ofer partner
10
Pros:

Great staff. Would stay again.

2025-10-12 via Nuitee
D
doug partner
10
Pros:

Friendly staff



2025-10-12 via Nuitee
C
Claire
4
Pros:

Nice rooms and location but will not stay here again. We had a booking and never were told that they were going to be cutting down trees right outside our window during the whole time we were there. It was not safe, it was noisy and it was not nice having workers right outside our bedroom window. And they would not stop the work when we asked them to pause it until we left the next day. Not an ideal holiday situation.

2025-10-06 via Nuitee
M
Ma Rhea family
8
Pros:

Very good size Room for My Family Thank you 😊

2025-10-06 via Nuitee
A
Abin family
8
Pros:

Nice cottage style accommodation, great for waitomo visit

2025-09-26 via Nuitee
W
William
10
Pros:

Excellent place to stay next to the glow worm cave. Quiet and peaceful.

2025-09-24 via Nuitee
A
Alivia
10
Pros:

Walking distance to Waitomo caves. Barely any other guests because I came during the off season. They said checkout was at 10am but my bus to leave Waitomo didn’t come until 4 so the host let me stay in the room for an extra half day without any extra fees. Breakfast was good, good variety of stuff for the price. Great for solo travelers or families with kids. There’s a restaurant nearby that I went to for dinner, it was also great.

2025-09-22 via Nuitee
R
Rhona
10
Pros:

Helpful staff who explained attractions well.
Warm, comfortable, clean and tidy in the twin room with ensuite.

2025-08-17 via Nuitee
K
Katie partner
10
Pros:

Excellent location for visiting the caves. Cabins are well maintained as are the other facilities. Walkable to general store and up to the cave visitor centre.
The gentleman on reception was exceptionally welcoming and helpful.

2025-08-05 via Nuitee
B
Bruce family
8
Pros:

Good value for money would stay there again

2025-08-03 via Nuitee
M
Mary-Anne
10
Pros:

It was very good accomodation for the price.

2025-07-21 via Nuitee
G
GRACE
10
Pros:

Easy parking and very close to all tourist attractions

2025-07-20 via Nuitee
B
Bettina family
10
Pros:

Welcoming, convenient and very good value.

2025-07-15 via Nuitee
C
Chris
8
Pros:

Terrible shower otherwise a nice place to stay. Easy to warm room. Friendly staff.
Tomos a great place for a feed

2025-07-12 via Nuitee
Z
Zoe
10
Pros:

I stayed in a private room with a private bathroom and it was great - large room, hot water, clean! Kitchen was well equipped and very clean and tidy. Fairly basic property, rooms and amenities, but definitely contained everything that was described in the details! All staff were friendly and welcoming and I really enjoyed my stay!

2025-07-11 via Nuitee
D
Diane friends
8
Pros:

Staff were extremely accomodating and friendly
Room was warm and clean

2025-06-17 via Nuitee
V
Vanessa
10
Pros:

A super clean tidy and perfectly adequate room. We are used to DOC huts tho so anything is luxury to us. Beds we clean and comfy. Room was warm with two heaters. Simple but perfect for our hiking stay

2025-06-13 via Nuitee
S
Stephanie family
10
Pros:

We went to the cave and this was close place.
Rooms were nice. We arrived late and had to go to town for food that was about 12 min away.
While we were there we found this great handmade baggage store.. Awesome work and nice guy. Don't remember the name but it was next to the only gas station.

2025-05-23 via Nuitee
T
Tracey partner
10
Pros:

What a beautiful little place to stay

2025-05-16 via Nuitee