Grand Hyatt Changsha

Hotels
Grand Hyatt
8.9 (60 reviews)
No 36 Middle Xiangjiang Road, Tianxin District , Changsha , cn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Walking distance to shopping
Ultra-modern room
Cons:
Absence of English speaking staff

Categories

Cleanliness
8.76
The room was very clean; towels were white, fresh, and scented.
Service
9.23
Friendly staff and excellent service.
Location
9.27
Location excellent. Close to shopping area and the metro station.
Room Quality
8.72
Ultra-modern highrise hotel with a partial-view of the river.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
8.71
Standard quality for this hotel tier.
Food and Beverage
8.76
The breakfast is amazing.
Overall Experience
9.03
The two-night stay was excellent with impressive night views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:06

Property Description

Luxurious Accommodations
Grand Hyatt Changsha offers modern and comfortable rooms with air conditioning, flat-screen TVs, and private bathrooms. Enjoy complimentary toiletries and relax in plush bathrobes and slippers for the ultimate comfort during your stay.

Impressive Facilities
Indulge in the hotel's well-equipped fitness center and indoor pool overlooking beautiful gardens. With a spacious Grand Ballroom and multiple meeting rooms, the property caters to various events with top-notch audiovisual equipment, ensuring a successful gathering.

Gastronomic Delights
Savor exquisite dining experiences at the hotel's three restaurants. From signature wood-fired duck to international seafood dishes, there's something to please every palate. Unwind at the Lounge or Roof Bar with a selection of beverages, including local teas, for a perfect end to your day.

Book your stay at Grand Hyatt Changsha for a memorable and luxurious experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CSX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 60 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.03
K
Kiat An family_with_children sg
7
Nice stat but can be better
Pros:

Nice room, spacious and themed petite prince is good

Cons:

Toilet is smelly and air circulation is not good. Room feels very warm during day time even when aircon temp is lowered to very low temps, feels like aircon is not working during the day

2026-03-20 via Nuitee
K
Kam Wah couple mo
10
2026-01-03 via Nuitee
Y
Yung-Ting couple us
10
2025-11-11 via Nuitee
P
Poay Lum couple my
9
2025-11-07 via Nuitee
J
Joy Victoria family_with_children sg
9
Very comfortable
Pros:

Walking distance to Huangxing Square shopping street & IFC. Next door to Hisense huge mall & Wenheyou cyberpunk restaurant.

Cons:

I booked a river view room, I did get a river view but it was facing the other end of Orange island which I did not get to see the Mao’s head statue.

2025-10-17 via Nuitee
J
Jialiang couple au
10
Pros:

The breakfast is amazing, friendly staff and excellent service.

2025-10-01 via Nuitee
S
Siew PY solo_traveller sg
8
2025-09-10 via Nuitee
C
Carol couple ae
9
Ultra-modern highrise on the Xiangjiang River
Pros:

Ultra-modern highrise hotel on the Xiangjiang River close to Juzizhou Scenic Area. There is a metro stop about 750m from the hotel, so it is convenient for sightseeing or further travel via the metro/railway. The room was ultra-modern with all sorts of electrical gadgets. The room was very clean; towels were white, fresh, and scented. We had a partial-view of the river looking south from the 60th floor. Yuelu Mountain is just across the river, you can take a cable car up and hike in the forest to various tombs and temples. Lots of restaurants nearby.

Cons:

The hotel is in a busy area with a very noisy, mega-pedestrian area nearby.

2025-07-18 via Nuitee
C
Charles couple hk
9
Excellent stay. Right at the centre of Changsha close to shopping area. Impressive night view.
Pros:

Location excellent. Didn't have the buffet breakfast as had food out. The two night stay was excellent. Had 58 floor with river view. So just below Club rooms on the 59th, 60th and 61st floor. Checkout 12 noon which was good.

Cons:

I am an English speaker, my wife speaks Mandarin. Absence of English speaking staff. I guess understandable as this is a 2nd tier Chinese city

2025-07-12 via Nuitee
J
Joe
10
Pros:

.

2025-06-20 via Nuitee
S
Shamiel young couple za
10
Exceptional
2025-06-02 via Nuitee
C
Christopher young couple de
9
Superb
Pros:

Fantastic room, fantastic view, close to all the sights we wanted to visit.

Cons:

The lobby staff barely spoke English. The club should be located on a higher floor. A bit too expensive.

2025-05-30 via Nuitee
D
Dorothy young couple nz
9
A lovely stay with all the modern facilities & lovely service
Pros:

Great location & service

Cons:

Can’t think of anything

2025-05-19 via Nuitee
R
Rainbow young couple au
9
It was a pleasant comfortable stay.
Pros:

The location is superb near the river.

Cons:

It is very clean and the design of the rooms is thoughtful

2025-05-11 via Nuitee
R
Rainbow young couple au
9
Superb
2025-05-11 via Nuitee
M
Miguell R Fung You
10
Pros:

Very good hotel and location

2025-04-21 via Nuitee
C
Cathy family
10
Pros:

Staff are very helpful and nice, but the toilet got some smell of cigarette

2025-04-19 via Nuitee
P
Patrick family with young children sg
6
Pleasant
2025-04-02 via Nuitee
A
Alan
4
Business travel review
Pros:

A modern hotel high rise. The AC is set to floor temperature (can’t be changed) so pretty difficult to sleep unless you are happy with a standard 23+ degrees. The windows can’t be opened. The room service menu seemed ok but most of the options were sold out chicken and beef so no way to tell on the quality.

2025-03-28 via Nuitee
E
Enwei
10
Pros:

Close to downtown and the river. Nice place to stay.

2025-03-22 via Nuitee