GRANMONTE Wine Cottage

Het bespuiten van de druivenranken lijkt mij niet goed voor de gezondheid van de gasten

better room slippers

if i spent over 7,000 THB (220 USD) for 2 nights and there is no cleaning of the room the day after, is disappointing!
We had first day breakfast and we use the phone to translate with service staff at restaurant, asking if we need to inform someone that we are out of room and go cleaning, staff said, ok no proble.
Back at 10 pm to room, the surprise! Room wasn’t clean, no bath towel changed, no bed sheet changed, no cleaning floor, no water replaces and the whole floor full of dead mosquito from the night before!!
We called the number they gave us and inform about this, the only answer we got was : oh my god” and that’s it! They send someone to give us 4 bottle of water and that’s it!
Day after for breakfast none even dare to come and try to fix the problem! Zero, even when we checked out we told again the problem, but the person doesn’t speak any English! So we left and this was the experience in this place!
Let’s not talk about the food in their western restaurant, very disappointing, if you want advertise western food also in western platform, please ensure to have western trained chef at least.
Dispoointing experience, there are plenty of choice around the area and even less isolated.
Don’t get the suggestion of the renting scooter or car from them, at nearby shop, because you will end up with extra charge as surprise for the “cleaning of the car” this is what they said.. is been raining for 2 days, the car for wet and dusty, and the rental, charged us extra cost for cleaning! First time in 3 years in Thailand happen this.

The service at the restaurant for dinner didn't come to take our order or pour our wine. I had to get up and grab our bottle and pour and then had to walk over and ask someone to come and take our order.

A part from the view, the room and the facilities are no five star. Book directly and for the same price the tour and wine tasting are included (1500 THB for 2). No pool for this price. Bikes size is for kids. Breakfast was served cold (you are forced to order breakfast and indicate time the day before...).

None

You always need a buggy to bring you to the cottage / reception or restaurant. Calling for a buggy means you need to text them on Line app.

The check-out time is too early at 11:00 AM compared to other hotels

Nothing, but restaurant could improve a bit, bit this review is about the hotel, so… nothing wrong

The stay was not good value for money. The wine tour was 100 baht per person more than advertised and then they add tax. The dinner was average and expensive (also shown without tax and then they add a mandatory 10% service charge). The wine itself was also very expensive and does not match up to the quality of imported wines in the same price bracket. This would have been a great stay at a lower price point but they are charging too much for what this is.

wine not too bad for topical growing :-)