Tailrace Inn

Hotels
6.7 (579 reviews)
Riverside Road Kinlochleven , Kinlochleven , gb

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Packed lunches
Non-smoking throughout
Shared lounge/TV area
Kid meals
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Quality food
Cons:
Lack of cleanliness
Overpriced
Dated facilities

Categories

Cleanliness
5.16
Numerous comments indicate that the rooms were dirty, outdated, and lacked proper maintenance.
Service
8.63
Staff were noted to be friendly and helpful, contributing positively to the experience.
Location
9.17
Location was often highlighted as amazing, with many reviews praising the surroundings.
Room Quality
5.62
Rooms are generally old and dated with complaints about comfort and maintenance issues.
Amenities
6.15
Amenities are basic and do not meet expectations based on the hotel's price point.
Value for Money
4.61
Many guests felt the hotel was overpriced for the quality offered.
Food and Beverage
7.66
Food received positive comments, especially about the pub's offerings.
Overall Experience
6.63
General sentiment was mixed, with appreciation for location and some aspects of service, but significant complaints about facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:31

Property Description

Stunning Location: Nestled in Kinlochleven, Tailrace Inn is a serene retreat just 18 km from Loch Linnhe.

Cozy Accommodations: Enjoy restful nights in well-equipped rooms featuring flat-screen TVs, ensuring a comfortable stay.

Convenient Amenities: From a garden to a restaurant and bar, this 3-star hotel boasts free WiFi, a shared lounge, and a terrace for guests to unwind.

To book your stay at the tranquil Tailrace Inn, visit our website today!

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.7
Based on 579 reviews
Cleanliness: 5.16
Service: 8.63
Location: 9.17
Room Quality: 5.62
Amenities: 6.15
Value for Money: 4.61
Food and Beverage: 7.66
Overall Experience: 6.63
J
Jean couple ie
6
After a long days walk it was sufficient.
Pros:

Location was good

Cons:

Curtains in our room were not clean, creaky floors & paper thin walls.

2026-04-27 via Nuitee
S
Sarah couple au
5
Disappointed
Pros:

The location

Cons:

We were sad to revisit this hotel and see that it looks like no money or care has been put into it in a very long time.
We were walking the WHW and were using a luggage courier service. Our bags were stored in their bothy, which had fat on the floor from abandoned kitchen appliances.
Perhaps it has changed hands since our last visit?
We chose not to eat there.

2026-04-23 via Nuitee
K
Katherine family_with_children us
9
We enjoyed our short stay at this quiet facility.
Pros:

Facility is nicely located in town. You have walking distance to the coffee shop and the Coop store. The staff is very friendly and informative. The room was clean and we had plenty of pillows and towels. It was very quiet and we had a wonderful nights sleep during our stay.

Cons:

Bathroom toilet needs to be adjusted it rocks when you sit on it from the base and also the seat. This is an easy adjustment, I'm sure they will fix it once they read this note. I wouldn't worry too much about it if you are reading this as a review.

2026-04-23 via Nuitee
A
Alexandra extended_group gb
5
good location
Pros:

location

Cons:

some confusion due to language barrier with staff, easily resolved but

2026-04-15 via Nuitee
J
John couple gb
4
Great food, but poor value for money given the 'state' of the bedroom/en-suite.
Pros:

The location was perfect for the West Highland Way, the staff were very friendly/welcoming and the evening meal was absolutely fantastic.

Cons:

The size, standard and cleanliness of our bathroom left a lot to be desired! The toilet had not been cleaned properly (I won't describe its state on arrival!) and the general cleanliness of the en-suite was really disappointing, with a leaking and dirty shower and a 'years old' tatty bath mat on the floor. On top of this, on the morning of our stay, the toilet wouldn't flush!!!

2026-04-13 via Nuitee
J
Jessie-May couple gb
7
A good stay
Pros:

Great location and comfy bed

Cons:

Very squeaky floors and thin walls

2026-04-09 via Nuitee
S
Stephanie couple de
4
Ein in die Jahre gekommenes Hotel mit einem bemühten und freundlichem Personal.
Pros:

Das Personal war sehr freundlich. Das Zimmer war sauber bis auf den alten Teppich. Die Lage war in Ordnung. Supermarkt und weitere Restaurants waren in unmittelbarer Nähe. Das Abendessen im Hotel war in Ordnung - nicht herausragend- aber es hat satt gemacht.

Cons:

Insgesamt war das Hotel sehr verwohnt und extrem hellhörig. Das Frühstück war nicht besonders hochwertig (Cerealien mit viel Zucker, Toast mit Marmelade). Immerhin gab es ein paar Äpfel und Orangen und warme Speisen auf Bestellung. Schlechtes Preis/Leistungsverhältnis.

2026-04-03 via Nuitee
D
David solo_traveller gb
9
A fabulous stay!
Pros:

Location, next to the Green Wellies… very useful!!! The staff were very friendly, helpful and understanding… the restaurant was cosy, and the food was tasty! The room was clean, and a view over to the hills and mountains.

Cons:

There was an issue with the heater, but apart from that it was a pleasant little room. Traffic is load, but I sent well enough.

2026-04-03 via Nuitee
W
Wayne solo_traveller gb
5
Quick stay over.
Pros:

Overall not a bad place to stay, with a decent pub and food.

Cons:

Lights above bed did not work, could do with some new pillows.

2026-03-23 via Nuitee
M
M Yigit solo_traveller gb
10
2026-02-12 via Nuitee
E
Ellen couple gb
6
2026-01-19 via Nuitee
S
Shannon family_with_children us
10
Loved it! Would come back!
Pros:

The room was more than adequate and it was nice and cool when we slept, which was perfect because the summer days were hot!
The staff was so friendly and the pub food was excellent! The space was clean and comfortable!
I was worried because I had seen so many negative reviews... and if you are hiking WHW, it was one of our favorite places we stayed!

Cons:

It was great!

2026-01-19 via Nuitee
D
David family_with_children es
5
Necesita alguna reforma
Pros:

La tranquilidad

Cons:

Las toallas, el nórdico y las sábanas.

2026-01-19 via Nuitee
L
Lynne extended_group gb
1
Not a good place to rest for anyone walking and us looking for comfort and good refreshments.
Pros:

The location.

Cons:

Not very welcoming.
Hallway smelled of old chip fat and it was also like a furnace with the tumble dryers contributing to a already very hot day. Bedding felt very worn, bed was wobbly. Managed to make dinner before 9pm after walking for 9 hours and felt like we were being rushed. Bar was closed about 9:30pm so we had to go elsewhere. Seating in bar was ripped.

2026-01-19 via Nuitee
J
Jackie couple gb
2
Very unpleasant and wouldn’t recommend.
Pros:

Location as doing West Highland Way.

Cons:

Unhelpful staff, poor standard of furnishings and decor. Towels worn and threadbare, broken toilet seat and shower not providing hot water. Hotel needs to be closed for a full renovation of the rooms, and staff need training on customer service.

2026-01-15 via Nuitee
P
Paulius extended_group gb
8
N/a
Pros:

View around the location

Cons:

N/A

2026-01-04 via Nuitee
I
Iain family_with_children gb
3
Cheap & cheerful, but we are glad we had sleeping bags - get the heating and window fixed in room 3!
Pros:

Kinlochleven is a lovely village. I'm grateful to the bar keeper who stayed on to check us in. The beds were quite comfy.

Cons:

The heating did not work. The window was broken and could not be properly closed. The room was cold. Fortunately, we had taken sleeping bags with us and so we took them in from the car and these, on top of the duvets, kept us warm. There was a fan like noise coming from the room next door which was on for most of the night.

2025-12-31 via Nuitee
K
Kerstin couple gb
2
Would not recommend to a friend.
Pros:

Convenient for walking the WHW.

Cons:

Everything was old and dated. The towels were unraveling around the edges and looked very old. Did not get a good night sleep as everything was creaking.

2025-12-14 via Nuitee
J
Jenny extended_group ca
7
Pros:

Power outage so we were transferred to sister Hotel which was lovely!!

2025-11-07 via Nuitee
V
Vicki couple gb
1
Pros:

Unfair rating as booking was changed to another hotel

2025-11-07 via Nuitee