Thuy Anh Hotel

Hotels
7.5 (51 reviews)
02 Truong Han Sieu , Ninh Binh , vn

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Kind staff
Good beds
Great shower
Cons:
Poor service
Unsatisfactory cleanliness
Outdated facilities

Categories

Cleanliness
6
Negative feedback about poor water conditions and maintenance issues.
Service
7
Multiple complaints about unresponsive staff and lack of service.
Location
9
Convenient location near the city center.
Room Quality
7
Rooms reported as outdated and poor maintenance.
Amenities
6
Lack of proper amenities affecting overall experience.
Value for Money
8
Mixed value perception based on the condition of facilities.
Food and Beverage
9
N/A.
Overall Experience
8
Overall negative experience due to service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:36

Property Description

Convenient Location
Situated in the heart of Ninh Binh Town, Thuy Anh Hotel is just a short 5-minute walk from Ninh Binh Railway Station. The proximity to the station makes it an ideal choice for travelers seeking ease of transportation.

Comfortable Rooms
Each room at Thuy Anh Hotel is thoughtfully equipped with modern amenities such as satellite TV, a safety deposit box, a minibar, and an IDD telephone. These features ensure a comfortable stay for guests, whether for leisure or business.

Dining and Services
Indulge in a culinary journey at Light House Café, offering a variety of Western and Asian delicacies. Additionally, guests can benefit from tour arrangement services, laundry facilities, and free Wi-Fi access throughout the hotel.

Book your stay at Thuy Anh Hotel for a seamless blend of convenience and comfort.

Important information:

There is a free transfer between the hotel and Ninh Binh Railway Station. Please inform Thuy Anh Hotel in advance if you want to use this service, using the contact details found on the booking confirmation.

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1 child under the age of 6 sharing the same room with parents enjoy breakfast free of charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

7.5
Based on 51 reviews
Cleanliness: 6
Service: 7
Location: 9
Room Quality: 7
Amenities: 6
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8
L
Linh couple vn
5
2026-03-25 via Nuitee
Q
Quyen family_with_children vn
5
2026-03-22 via Nuitee
J
Juliette extended_group fr
8
Pros:

Bon rapport qualité prix. Personnel sympathique. Chambre spacieuse et confortable.

2026-03-07 via Nuitee
H
Hien couple vn
8
Tuyệt nha
2026-02-24 via Nuitee
M
Michał solo_traveller pl
1
2026-02-23 via Nuitee
H
HAU couple vn
5
2026-02-23 via Nuitee
C
Claire couple gb
8
2026-01-15 via Nuitee
T
Théo solo_traveller fr
10
2025-11-30 via Nuitee
T
Thu Bích couple vn
6
2025-09-15 via Nuitee
L
Lâm extended_group vn
1
KHÁCH SẠN CÓ DỊCH VỤ TỆ NHẤT TÔI BIẾT
Pros:

Tôi có trải nghiệm cực kì tệ tại khách sạn này

Cons:

Dịch vụ của khách hàng rất tệ.
1. Tiện ghi tại khách sạn: chỉ có nước nóng, không thể tắm rửa, không rửa được bình sữa, không xịt được cả đít vì vòi nước toàn bộ là nước sôi. Đèn điện tối om đèn vàng đau mắt. Đặt giường to khách sạn lừa báo giường 1m6 là giường to tiêu chuẩn.
2. Dịch vụ lễ tân: 15 h 30 bên mình check in và khoảng 17h cả đoàn có báo lễ tân về việc nước khách sạn có vấn đề tuy nhiên 23h mình về lại ks vẫn không xử lý cũng ko gọi báo dù biết đoàn mình nhiều trẻ nhỏ cả e bé 6th và 1 tuổi, KHÔNG XIN LỖI CHỈ ĐỔ LỖI. bắt khách hàng phải THÔNG CẢM.mình thực sự không biết nên thông cảm làm sao khi từ XIN LỖI khi làm sai là điều cơ bản cũng KHÔNG.
3. lễ Tân đổ trách nhiệm quản lý. Quản lý né không tiếp khách hàng. Tất nhiên mình rất khoan hỷ nếu bên khách sạn có cách xử lý khác nhưng không cách họ làm là đổ lỗi cho tất cả các phòng đều như vậy. Mà đoàn mình 3 phòng nước 3 phòng khác nhau. Như vậy ks hoàn toàn không có kiểm tra như lời họ nói.

2025-08-31 via Nuitee
J
Janecek couple cz
4
Pros:

Hotel v blízkosti centra.

Cons:

Hotel na fotkách vypadá v poměru cena/výkon dobře, avšak realita je trochu jiná. Veškeré zařízení je velmi staré a je vidět, ze se o hotel příliš nestaraji. Vybavení i místnosti, včetně recepce apod. jsou velmi zašlé.

2025-08-24 via Nuitee
C
Carmen extended_group es
7
2025-08-22 via Nuitee
L
lance
8
Pros:

Very kind staff. Good beds. Great shower.

2025-08-11 via Nuitee
K
Khac extended_group vn
8
2025-07-18 via Nuitee
M
minh couple vn
5
2025-07-09 via Nuitee
R
Renou group au
10
Exceptional
2025-06-11 via Nuitee
P
Paul young couple gb
10
Great stop-over, clean and very helpful
Pros:

Cleanliness, price& and the staff were fantastic

Cons:

We were out of season, so some facilities weren’t available

2025-05-12 via Nuitee
N
Nick family with young children vn
8
Aussie family
Pros:

Staff were excellent, friendly and very helpful. Over we were very happy with the hotel.

2025-03-29 via Nuitee
A
Anne young couple au
8
Very good
2025-02-23 via Nuitee
D
Darragh young couple ie
6
.
Pros:

.

Cons:

.

2025-02-16 via Nuitee