Crown Hotel

Hotels
8.2 (288 reviews)
21 Queen Tamar street , Kutaisi , ge

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
BBQ facilities
Luggage storage
Tour desk
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
7.76
Some reviews mentioned dirty carpets and towels not drying, indicating below average cleanliness.
Service
9.23
The staff received numerous compliments for being friendly and helpful.
Location
9.27
Multiple reviews highlight the excellent location close to city center and attractions.
Room Quality
7.72
Room quality was noted as normal with mentions of wear and uncomfortable beds.
Amenities
7.75
Mixed feedback regarding amenities, with some failures such as heating and towel drying.
Value for Money
8.21
Overall good value for the location, though breakfast was critiqued.
Food and Beverage
7.26
Breakfast options were described as insufficient and lacking variety.
Overall Experience
8.43
Overall stay was pleasant, suitable for a short visit, with some aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:55

Property Description

Convenient Location
Crown Hotel, conveniently located in Kutaisi, offers easy access to major attractions like Motsameta Monastery and Colchis Fountain.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms with modern amenities such as flat-screen TVs, free WiFi, and city views. The hotel also provides 24-hour room service and a minibar in each room for added comfort.

Exceptional Services
With a 24-hour front desk, tour desk, and airport transfers, Crown Hotel ensures a hassle-free stay for all guests. Don't miss the chance to experience top-notch hospitality and explore Kutaisi effortlessly.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for GEL 15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 288 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 7.26
Overall Experience: 8.43
K
Klaudia • couple • pl
10
2026-02-12 • via Nuitee
Малхаз • couple • ge
10
Very nice and pleasant
Pros:

Exellent location in the city center

2026-02-10 • via Nuitee
A
Annika • solo_traveller • de
7
2026-01-25 • via Nuitee
L
Liliia • family_with_children • ua
10
2026-01-23 • via Nuitee
M
Mariami • extended_group • ge
10
2026-01-19 • via Nuitee
M
Mohammed • family_with_children • sa
8
جميله
Pros:

فندق جيد جدا ذو طابع روسي قديم ولكن بشكل عصري ومجدد ومديره الفندق انسانه محترمه جدا وتعاملها ممتاز وفطورهم ممتاز وكافي

Cons:

لا شيء

2026-01-19 • via Nuitee
B
Balabek • family_with_children • kz
9
2026-01-18 • via Nuitee
M
Maciej • family_with_children • pl
5
2026-01-14 • via Nuitee
A
Aleksandr • extended_group • es
7
Pros:

Чисто, аккуратно, спокойно

Cons:

Вид из окна, сломанная седушка унитаза.

2026-01-13 • via Nuitee
D
Dmytro • couple • pl
9
Pros:

Тихо, спокойно и хорошие люди!!

2026-01-10 • via Nuitee
B
BURAK • couple • gb
10
The best budget-friendly place to stay in Kutaisi.
Pros:

The hotel was well located, and the staff were very friendly and kind. It was well worth the price.

2026-01-06 • via Nuitee
K
Komarova • couple • es
9
2026-01-05 • via Nuitee
A
ACHILLEAS • family_with_children • cy
7
Pros:

Πολύ καλή τοποθεσία στο κέντρο
Ευγενικό προσωπικό

Cons:

Πολύ φτωχό πρωινό.
Την 1η μέρα δεν είχαμε ζεστό νερό για μπάνιο όμως μετα τις υποδείξεις μας το πρόβλημα διορθώθηκε.
Απο τις 5 λάμπες που είχε το μοναδικό φωτιστικό στο δωμάτιο οι 3 ήταν καμένες.
Χαλασμένο καπάκι της τουαλέτας

2025-12-29 • via Nuitee
O
Oleg • solo_traveller • ru
10
Замечательный отель в удобном месте
Pros:

Очень опрятный отель, свежий ремонт, изящные интерьеры, тишина, центральное отопление, что в зимние месяцы актуально и удобнее обогрева кондиционером

Cons:

Все понравилось

2025-12-27 • via Nuitee
D
Davide • family_with_children • de
9
Alberghetto centrale
Pros:

Posizione centralissima, struttura un po’ datata ma molto ben tenuta. Stanze grandi e pulite. Staff gentilissimo e buona colazione.

2025-12-27 • via Nuitee
V
vytautas • family_with_children • lt
9
Pros:

nice stuff

2025-12-25 • via Nuitee
F
Francisco • couple • es
9
2025-12-22 • via Nuitee
M
Mustafa Gürkan • family_with_children • cy
10
2025-12-21 • via Nuitee
M
Mustafa Gürkan • family_with_children • cy
10
2025-12-21 • via Nuitee
K
kristine • family_with_children • ge
1
Pros:

Young man in reception was very nice and pleasant

Cons:

Cold room, broken air conditioner, and no support from the owner. Breakfast area was freezing, and noise from reception at night made sleeping impossible.(my room was just 1 meter away from reception) Very disappointing experience.

2025-12-21 • via Nuitee