Crown Hotel

Hotels
8.2 (351 reviews)
21 Queen Tamar street , Kutaisi , ge

listing image 1
Show all photos
Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
BBQ facilities
Luggage storage
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
7.76
Some reviews mentioned dirty carpets and towels not drying, indicating below average cleanliness.
Service
9.23
The staff received numerous compliments for being friendly and helpful.
Location
9.27
Multiple reviews highlight the excellent location close to city center and attractions.
Room Quality
7.72
Room quality was noted as normal with mentions of wear and uncomfortable beds.
Amenities
7.75
Mixed feedback regarding amenities, with some failures such as heating and towel drying.
Value for Money
8.21
Overall good value for the location, though breakfast was critiqued.
Food and Beverage
7.26
Breakfast options were described as insufficient and lacking variety.
Overall Experience
8.43
Overall stay was pleasant, suitable for a short visit, with some aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:55

Property Description

Convenient Location
Crown Hotel, conveniently located in Kutaisi, offers easy access to major attractions like Motsameta Monastery and Colchis Fountain.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms with modern amenities such as flat-screen TVs, free WiFi, and city views. The hotel also provides 24-hour room service and a minibar in each room for added comfort.

Exceptional Services
With a 24-hour front desk, tour desk, and airport transfers, Crown Hotel ensures a hassle-free stay for all guests. Don't miss the chance to experience top-notch hospitality and explore Kutaisi effortlessly.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for GEL 15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 351 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 7.26
Overall Experience: 8.43
J
Jekaterīna • extended_group • lv
8
2026-05-09 • via Nuitee
Łukasz • solo_traveller • pl
9
2026-05-07 • via Nuitee
K
Kadri • couple • ee
7
2026-05-07 • via Nuitee
P
Patricia • couple • es
6
Buena opción por el precio
Pros:

La localización

Cons:

El colchón muy incómodo

2026-05-04 • via Nuitee
G
Grzegorz • couple • pl
10
Pros:

Wszystko ok, bardzo dobra lokalizacja w samym centrum

2026-05-04 • via Nuitee
V
Vadim • solo_traveller • il
4
Pros:

Staff were very friendly, very welcoming 👍
The area is amazing, the beds and the room itself is clean

Cons:

There is a very bad smell from the toilet that made our stay very uncomfortable all the room were smelling

2026-05-03 • via Nuitee
M
Menelaos Telemachou • solo_traveller • cy
8
2026-05-03 • via Nuitee
A
archil • solo_traveller • ge
3
2026-05-03 • via Nuitee
L
Lagadze • couple • ge
10
2026-05-01 • via Nuitee
O
Oliwer • couple • pl
8
Pros:

Lokalizacja

Cons:

Zaparkowaliśmy w miejscu w którym Pan z recepcji powiedział że możemy, otrzymaliśmy mandat za parkowanie 😄

2026-05-01 • via Nuitee
G
Gvantsa • extended_group • ge
10
2026-04-30 • via Nuitee
K
Karim • family_with_children • be
7
Quelques heures de sommeil après le vol
Pros:

Situé en plein centre de Koutaisi, la chambre était propre.

Cons:

L’accueil, bien qu’il était 3h du matin, laisse à désirer. Une porte s’ouvre, pas de bonjour, le monsieur attend que je parle, me fait un geste de la tete pour m’indiquer d’entrer. Je pense que s’il a prononcé 10 mots pour le check’in, c’est beaucoup. Heureusement, le lendemain matin l’autre monsieur était bien plus sympathique.

2026-04-28 • via Nuitee
M
Mariami • couple • de
10
Pros:

საუკეთესო გარემო, მეგობრული სტაფი, ლოკალიზაციაც იდეალური და ზოგადად ყველაფერი. მადლობა კიდევ ერთხელ

2026-04-23 • via Nuitee
Łoniewska • couple • pl
7
Ładny hotel ale problem z wilgocią
Pros:

Pokój był bardzo ładny, zadbany i przestrzenny. Personel miły.

Cons:

Niestety w łazience mimo tego że była bardzo czysta i ładna okrutnie śmierdziało kanalizacją i cały czas wyciekała woda na podłodze zza toalety. Ogólnie w hotelu chyba jest problem z wilgocią bo strasznie śmierdzi stęchlizną.

2026-04-22 • via Nuitee
Y
Yesseneyeva • family_with_children • kz
9
Pros:

We really liked Crown Hotel. The staff was very polite and welcoming. Everything was very clean, the bed linen was fresh and white, and everything was neatly kept. The location was also excellent.

Cons:

As we were traveling with a child and a stroller, the steep stairs at the entrance were inconvenient. Also, breakfast was not available due to technical reasons.

2026-04-21 • via Nuitee
P
Péter • extended_group • hu
7
Pros:

We had to leave our room right after midnight because of our flight, but the staff was flexible about it. The room was not too clean, but spacious enough and good price.

Cons:

The room was not clean enough. Also it was a bit too noisy because it is right next to a main road, however, we were satisfied with the price we paid

2026-04-21 • via Nuitee
R
Rūta • solo_traveller • lt
10
Pros:

Viešbučio lokacija.Puikūs darbuotojai, švara, tvarka.

2026-04-20 • via Nuitee
M
Mihalics • couple • hu
4
2026-04-19 • via Nuitee
K
Karolina • couple • pl
10
Pros:

Czystość, zdjęcia obiektu oddają rzeczywistość. Personel pozwolił nam zostawić nasz bagaż.

Cons:

-

2026-04-18 • via Nuitee
R
Rūta • solo_traveller • lt
10
Pros:

Aptarnavimas.Švara, tvarka.Viešbučio lokacija.

2026-04-17 • via Nuitee