Crown Hotel

Hotels
8.2 (288 reviews)
21 Queen Tamar street , Kutaisi , ge

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
BBQ facilities
Luggage storage
Tour desk
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
7.76
Some reviews mentioned dirty carpets and towels not drying, indicating below average cleanliness.
Service
9.23
The staff received numerous compliments for being friendly and helpful.
Location
9.27
Multiple reviews highlight the excellent location close to city center and attractions.
Room Quality
7.72
Room quality was noted as normal with mentions of wear and uncomfortable beds.
Amenities
7.75
Mixed feedback regarding amenities, with some failures such as heating and towel drying.
Value for Money
8.21
Overall good value for the location, though breakfast was critiqued.
Food and Beverage
7.26
Breakfast options were described as insufficient and lacking variety.
Overall Experience
8.43
Overall stay was pleasant, suitable for a short visit, with some aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:55

Property Description

Convenient Location
Crown Hotel, conveniently located in Kutaisi, offers easy access to major attractions like Motsameta Monastery and Colchis Fountain.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms with modern amenities such as flat-screen TVs, free WiFi, and city views. The hotel also provides 24-hour room service and a minibar in each room for added comfort.

Exceptional Services
With a 24-hour front desk, tour desk, and airport transfers, Crown Hotel ensures a hassle-free stay for all guests. Don't miss the chance to experience top-notch hospitality and explore Kutaisi effortlessly.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for GEL 15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 288 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 7.26
Overall Experience: 8.43
Łukasz family_with_children pl
10
2026-03-12 via Nuitee
G
Georgia family_with_children gr
10
2026-03-10 via Nuitee
M
MARIANNA solo_traveller cy
10
2026-03-09 via Nuitee
D
Diego family_with_children it
9
Ottimo luogo
Pros:

Posto pulito, accogliente e personale super gentile.
Posto vicinissimo al centro perfetto per visitare a piedi.
Parcheggio gratuito pubblico appena fuori l'hotel.

Cons:

E sento in centro di notte si sentono un poco i rumori del traffico ma nulla di non accettabile.

2026-03-07 via Nuitee
N
NATALIYA family_with_children tr
8
Pros:

Расположение. Чистота.

Cons:

Постоянно текла вода из унитаза. Поправить ее не смогли работники отеля. Все было и на полу, им пришлось положить полотенца на пол, чтобы воду впитывать.
Матрасы неудобные.

2026-03-04 via Nuitee
V
Valeriy couple cz
6
Ok if you just came to wake up and leave to the airport
Pros:

The teapot.

Cons:

Smelled like old grandma’s house

2026-03-01 via Nuitee
Ömer family_with_children tr
10
Pros:

Temiz mütevazi güzel konumu güzel, özellikle resepsiyondaki genç çocuk çok kibar ve yardımsever

2026-02-28 via Nuitee
A
Aliona couple lt
10
Atitiko visus mūsų lukesčius
Pros:

Labai mažas šeimos viešbutį,bet labai jaukus.

2026-02-26 via Nuitee
K
Kateryna family_with_children dk
8
Pros:

Хороше розташування, майже в центрі. Номер компактний, але все необхідне є, ми залишались на одну ніч.

Cons:

Був один мінус - неприємний запах каналізації в туалеті.

2026-02-24 via Nuitee
J
Jorren couple be
6
Goed voor 2 nachten niet voor een lang verblijf. Het personeel is wel heel vriendelijk
Pros:

Heel dicht bij het centrum

Cons:

Er was een lek in de badkamer.
Het bed was te klein voor me (ik ben 185cm)
Heel luidruchtig op de kamer een drukke baan je hoort alles door de ruiten

2026-02-24 via Nuitee
L
Lina couple lt
8
Pros:

Labai patogi lokacija.

2026-02-24 via Nuitee
K
Karolina family_with_children pl
9
Pros:

Wszystko ok, pan w recepcji czekał mimo późnego przybycia, czystość ok, blisko centrum.

2026-02-23 via Nuitee
V
Valerio Francesco couple it
10
2026-02-23 via Nuitee
K
Klaudia couple pl
10
2026-02-12 via Nuitee
Малхаз couple ge
10
Very nice and pleasant
Pros:

Exellent location in the city center

2026-02-10 via Nuitee
A
Annika solo_traveller de
7
2026-01-25 via Nuitee
L
Liliia family_with_children ua
10
2026-01-23 via Nuitee
M
Mohammed family_with_children sa
8
جميله
Pros:

فندق جيد جدا ذو طابع روسي قديم ولكن بشكل عصري ومجدد ومديره الفندق انسانه محترمه جدا وتعاملها ممتاز وفطورهم ممتاز وكافي

Cons:

لا شيء

2026-01-19 via Nuitee
M
Mariami extended_group ge
10
2026-01-19 via Nuitee
B
Balabek family_with_children kz
9
2026-01-18 via Nuitee