Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Wheelchair accessible
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Size

Categories

Cleanliness
6.81
There were several mentions of cleanliness issues such as bugs in the room and stains on the bedsheet.
Service
8.28
Staff is friendly and helpful, with quick responses to queries.
Location
8.82
Excellent location with easy access to eateries and shopping.
Room Quality
6.77
Some rooms are described as cramped, but others show signs of luxury.
Amenities
7.8
Basic amenities provided, could benefit from additional items like toilet rolls.
Value for Money
7.76
Overall good value considering the location and included amenities.
Food and Beverage
7.31
Meals available nearby, with some good reviews for local options.
Overall Experience
7.28
Mixed experiences but generally positive with good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:05

Property Description

Experience comfort and convenience at MIICO Hotel @ Mount Austin in Johor Bahru. Convenient Location within close proximity to popular attractions such as Singapore Zoo and Night Safari. Modern Amenities including free WiFi, room service, and a 24-hour front desk. Cozy Rooms featuring a kettle, flat-screen TV, and a private bathroom with free toiletries. Book now for a memorable stay in Johor Bahru.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges are applicable.

Location

Guest Reviews

7.6
Based on 1270 reviews
Cleanliness: 6.81
Service: 8.28
Location: 8.82
Room Quality: 6.77
Amenities: 7.8
Value for Money: 7.76
Food and Beverage: 7.31
Overall Experience: 7.28
E
eddie • solo_traveller • my
5
2026-04-05 • via Nuitee
M
May May • family_with_children • sg
8
Pros:

Place located at convenience location and a lot food.toilet

Cons:

Toilet need to improve .

2026-04-05 • via Nuitee
H
HUI KIAN • solo_traveller • my
7
2026-04-03 • via Nuitee
B
Bernadette • couple • my
6
2026-04-02 • via Nuitee
H
HUI KIAN • solo_traveller • my
7
2026-03-31 • via Nuitee
A
aiwen • couple • my
8
2026-03-30 • via Nuitee
G
Gowin • couple • my
1
2026-03-30 • via Nuitee
Y
Ying • solo_traveller • my
10
2026-03-30 • via Nuitee
W
wai siang • solo_traveller • my
8
Great value for money
Pros:

Great value for money, simple everything got ,got public parking , got convenience store near by hotel , and got some restaurent near by also

Cons:

quite noise ,because my room just beside the staff lift and beside the road
hotel beside got restaurant open till 2am , so need go slightly far to parking

2026-03-29 • via Nuitee
S
SIAN CHIN • family_with_children • my
10
Pros:

我全都满意，地理位置佳，靠近mall，附近也很多食肆，房间设施温馨，设想周到

2026-03-29 • via Nuitee
C
chaifong • couple • my
7
2026-03-26 • via Nuitee
A
Affiq • couple • my
8
Nice stay
Pros:

Cleanliness and its facilities

Cons:

My room have a bit of smell

2026-03-25 • via Nuitee
E
eddy • couple • my
7
2026-03-18 • via Nuitee
D
Dickson • solo_traveller • my
10
Pros:

They got ELEVATOR LIFT!!! OKU friendly.
Their Stuff SUPER DUPER FRIENDLY, I REALLY MEAN IT, i must highlight this, They always keep their smile, I'm OKU a bit, they really took care of me well while my stay there smooth and well.
Location at central of everything: hospital, Aeon mall, Toppen Shopping Centres, IKEA's, Lotus, 2 near by Mc Donald's and it located at Mount Austin. Central of all the good food.
Hotel facility good and well maintained, clean and odorless.

Cons:

NONE

2026-03-18 • via Nuitee
C
Chua • couple • my
8
2026-03-18 • via Nuitee
M
ming kit • solo_traveller • my
8
2026-03-18 • via Nuitee
C
Caroline Patricia • family_with_children • my
6
2026-03-16 • via Nuitee
Z
ZALEHA • couple • my
9
Pros:

All

Cons:

Nothing

2026-03-16 • via Nuitee
N
Nor Miza Haslinda • couple • my
8
2026-03-14 • via Nuitee
S
SATISVANAN • couple • my
8
2026-03-13 • via Nuitee