Maples Hotel

Hotels
8.6 (486 reviews)
8 Queens Promenade , Blackpool , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Hiking
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Excellent breakfast
Cons:
Parking issues
Room size
Old TV in room

Categories

Cleanliness
8.65
Overall sentiment is positive, with mentions of cleanliness in many reviews.
Service
9.15
Many guests highlighted the exceptional friendliness and helpfulness of the staff.
Location
8.65
Convenient location with access to public transport, although some mention parking issues.
Room Quality
7.65
There were complaints about the size of the rooms and bedding quality, affecting overall comfort.
Amenities
8.15
Hotel offers essential amenities but has points for improvement such as the bar service.
Value for Money
8.65
General sentiment indicates value for the quality of service and breakfast provided.
Food and Beverage
9.15
Multiple reviews praised the quality and variety of breakfast offered.
Overall Experience
8.75
Guests report positive stays overall, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:38

Property Description

Stunning Seaside Views
The Maples Hotel, situated on Blackpool's main promenade, offers breathtaking views over the Irish Sea. Enjoy the sunset from our sun lounge or take a leisurely stroll along the shore.

Comfortable Accommodation
Each room at Maples Hotel is thoughtfully designed for your comfort, featuring en suite bathrooms, tea/coffee making facilities, and flat-screen TVs. Choose rooms with a shower or indulge in a relaxing bath after a day of exploring the city.

Convenient Location
Conveniently located near public transportation, our hotel provides easy access to Blackpool's popular attractions like the Pleasure Beach, North Pier, and Blackpool Tower. With complimentary Wi-Fi and a full English breakfast included, your stay at Maples Hotel promises both convenience and comfort.

Book now for an unforgettable seaside getaway at The Maples Hotel!

Important information:

Please note that the reception in this property is open between 07:00 and 21:00. Guests who require check-in and check-out after hours can ring the reception bell or call the hotel directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.6
Based on 486 reviews
Cleanliness: 8.65
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 8.75
K
khan family_with_children gb
10
Pros:

very easy and nice environment so polite hostes in the hotel. feel so comfortable

2026-07-01 via Nuitee
A
Alison solo_traveller gb
6
Pros:

The staff very friendly couldn't do enough fir you.

Cons:

The room was not to my expectations it was a superior room which was very dark because the window with the shape of the room was set back the wall was in front of the window leading to hardly any daylight. I had to swith on a light in tbe day to see what I was doing only 1 bulb in the ceiling light I was quite disappointed about this having paird 238 pounds for the room which was for 3 days which isn't bad but could have been better. I noticed there was another superior room which had 2 windows.

2026-06-30 via Nuitee
R
Robbie solo_traveller gb
7
2026-06-30 via Nuitee
P
Pamella couple gb
5
Although the room was small and limitless, I may stay there again but maybe in better accommodation
Pros:

The breakfast was very nicely presented and done to our specification, nicely organised.
Our down side: The window would not stay open during the heated nights. The plug extension lead in my opinion not safe and was reluctant to use it due to safety and fire hazard. The room door didn't fit correctly so had to push it to open and the same to close.
The shower area was small making it difficult to go in and out of it.

Cons:

The vendor was very polite and informative Parking is limited but the vehicle was safe at the resident. You had your own key therefore not restricted to a time scale coming and going from the hotel. That I liked.

2026-06-28 via Nuitee
G
Graham couple gb
8
2026-06-28 via Nuitee
C
Charlotte solo_traveller gb
9
2026-06-02 via Nuitee
B
Brian extended_group gb
8
2026-06-01 via Nuitee
P
Peter couple gb
8
Our stay was very enjoyable staff were very friendly and always there to help
Pros:

Good position and very clean

Cons:

The room was just a little small

2026-05-30 via Nuitee
A
Andy solo_traveller gb
6
Pros:

Friendly staff and lovely breakfast

Cons:

Not very soundproof and was awoken by noisy guests in the early hours and the lighting was very poor, needs brighter lights 😕

2026-05-28 via Nuitee
G
gayle solo_traveller gb
10
Lovely, very reasonably priced, would pay more
Pros:

Owners very welcoming, pleasant and friendly. Everywhere might be a little dated, but it was spotless, the breakfast was included in the price, and I cant fault it. All freshly made, presented well and tasted lovely. No cheap products either. Can't fault at all.

Cons:

On arrival, we realised the Mapel was a distance from the centre, BUT, we left the car on the driveway, hopped onto a tram, very good. Enjoyed it.

2026-05-21 via Nuitee
K
Karen solo_traveller gb
9
Pros:

Clean, comfortable room, with lovely sea view.
We received a friendly welcome from the proprietor.
Nice breakfast served

2026-05-17 via Nuitee
D
Debbie solo_traveller gb
10
2026-05-17 via Nuitee
C
Curtis solo_traveller gb
8
Pros:

Staff was amazing and very welcoming, breakfast was nice we would definitely stay again many thanks 😊

2026-05-12 via Nuitee
V
Vickie solo_traveller gb
10
Pros:

The hotel and staff were wonderful

2026-05-11 via Nuitee
A
Andy Gleaves couple gb
6
Pleasant Promenade fronted hotel but not for us
Pros:

The owner seemed very nice and her son and staff were pleasant and attentive. The room was nicely decorated, with two chairs, a soft double bed, coffee facilities and a nice hot shower. Breakfast was tasty with a selection of cereals, fruit juices (apple & orange) and Full English (bacon, sausage, fried egg, hash brown, mushrooms, beans and half-tomato). Yummy.

Cons:

The first floor hallway (servicing Rooms 1 & 2 and a separate toilet) had an unpleasant smell of 'used toilets' and was very off-putting. Thankfully we could only smell it in the hallway and not in the room. Although the room was nicely decorated etc it was poorly planned. The ensuite was too small to include a sink, so the sink was located at the bottom of the bed? The TV was the smallest that I've ever had in a hotel or B&B and it was located halfway across the room alongside the coffee facilities making it difficult to see. One minor detail, the door lock was fitted wonky. Finally, the walk down for breakfast in the mornings wasn't nice, with the smell of cooking bacon mixed with the smell of toilets (thankfully it didn't put us off our breakfast).

2026-05-09 via Nuitee
W
Wendy solo_traveller gb
4
Not great
Pros:

Property was clean

Cons:

Very dated and run down. Breakfast was between 9-9.30am and wouldn't accommodate outside of this time even to get a cup of tea!

2026-05-08 via Nuitee
S
Stacey couple gb
8
Comfortable amd welcoming
Pros:

The staff were so friendly. The breakfast was nice. Plenty of choice. We were in Blackpool to watch a show it was a gift so we didn't book where we stayed but it was a great choice

2026-05-06 via Nuitee
R
Rob solo_traveller gb
3
Crap
Pros:

Room was freezing cold on arrival, hoteliers skimping on saving pennies. Christine was lovely but nosey asking me all about why I’d come to stay at her hotel, seemed I was an alcoholic because I’d asked for a couple of drinks to take up to my room on arrival. And what a room tiny, bland, comfy bed though and had a shower n toilet, including sea view. Went out for the day got back around 9ish place was dead, bar was shut. Room was luke warm went to bed, heating had been on from around 7 to midnight, room freezing at 1am. Terrible nights sleep so cold, got up at 6am thought ill have a nice shower to warm me up and pop down for breakfast which I was told was 9am-9:30am but I was freezing so thought hot shower and go for a beach walk back for breakfast at 9am, no hot water FFS! Now I’m mad. Went to talk with Christine the hotelier, she’d forgot to mention, they don’t heat the hotel all day and that you’ve got to run the freaking shower for 5 minutes before the hot water comes through, useful information, right! When I said I’d find a new hotel they refunded me the second night saying she didn’t have to as my booking wasn’t refundable after some half assed attempt to put it back onto my card they gave me cash, feels like fake notes. Called booking.com to advise id had no breakfast and have had hotter nights camping in winter than here and they give me a good will gesture of £10. Completely ruined my annual leave and visit to the theme park. Let’s hope they sell the place and let someone who can afford heating and hot water (you know, the basics), run the place!.

Cons:

Temperature, staff information, shower knowledge, breakfast, space and less fkn nosy

2026-05-05 via Nuitee
G
Guilherme couple pt
1
2026-05-04 via Nuitee
G
Green solo_traveller gb
10
Lovely owners, lovely apartment, will 100% go again
Pros:

Apartment was lovely and clean, fresh decor

Cons:

It was all good

2026-04-27 via Nuitee