The Taj Mahal Palace Mumbai

Hotels
Taj Hotels, Resorts & Palaces
9.4 (3235 reviews)
Opposite Gateway of India, Apollo Bunder, Colaba, Mumbai, Maharashtra, 400001 , Mumbai , IN

Free

Facilities

Meeting rooms
Full-service spa
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great amenities
Excellent food
Cons:
Billing issues
Noisy rooms
Room quality concerns

Categories

Cleanliness
8.7
There were concerns with room odors and inconsistencies in room assignment.
Service
10
Staff were friendly and attentive, although there were issues noted with billing and management.
Location
9.7
The location in Mumbai is very convenient and adds value to the hotel experience.
Room Quality
8.7
Some rooms had issues such as an old smell and questionable comfort.
Amenities
9.7
Great swimming pool area and reputable restaurants, enhancing overall guest experience.
Value for Money
8.7
Prices were considered high for what was offered, with extra charges reported.
Food and Beverage
9.7
Food quality was praised, especially in the Indian restaurant.
Overall Experience
10
Overall, guests felt luxurious despite some issues with billing and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:34

Property Description

Indulge in a luxurious retreat at The Taj Mahal Palace Mumbai, where elegance meets comfort in the heart of Colaba.

Spa and Relaxation
Pamper yourself at our serene spa, offering a range of massages, body treatments, and rejuvenating facials that will transport you to a world of tranquility.

Culinary Delights
Savor the exceptional flavors of Japanese cuisine at Wasabi by Morimoto, or enjoy room service available 24/7. With seven restaurants and two coffee shops, you'll never run out of dining options.

Modern Amenities
With complimentary Wi-Fi, a 24-hour fitness center, and an outdoor pool, our hotel combines leisure and convenience. Business travelers will appreciate our dedicated business center and event facilities.

Experience the unparalleled luxury of The Taj Mahal Palace Mumbai—your ultimate getaway awaits!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Free in-room WiFi has a 4-device limit.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    EarthCheck

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 3235 reviews
Cleanliness: 8.7
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 9.7
Overall Experience: 10
F
Francesco solo_traveller it
10
Magnifici.
Pros:

Tutto

Cons:

Niente

2026-02-28 via Nuitee
J
James extended_group gb
10
A fantastic hotel well worth staying, staff and service are exceptional
Pros:

This is an extremely special hotel to stay in especially with all its history. Rooms are perfect and the staff and service are some of the best I've ever experienced. Pool and garden area is beautiful. The staff even went out of their way to accommodate my request for takeaway pancakes when I missed breakfast on my first morning and left too early for it on departure, room service delivered a beautiful box of freshly made pancakes to my room at 6:30 which was really appreciated. For a 5 star hotel the room prices are fair. Staying here is a must!

Cons:

Was not easy to walk in and out of for some reason there is no pavement which is a bit irritating. At some point during renovations they've made a complete hash of replacing the windows which is a real shame considering the history of the building. Drinks and food are very expensive and the beer choice is lacking.

2026-02-28 via Nuitee
L
Leonard Gordon family_with_children gb
10
2026-02-28 via Nuitee
F
Francesco couple it
10
Magnifici
Pros:

Tutto

Cons:

Nulla

2026-02-28 via Nuitee
T
Titti extended_group it
8
Fantastico
Pros:

Tutto

Cons:

Nulla

2026-02-27 via Nuitee
P
Paul solo_traveller gb
10
Excellent stay, hard to fault anything
Pros:

Amazing historic property, excellent knowledgeable staff, friendly, great service

2026-02-27 via Nuitee
M
Mahesh solo_traveller gb
10
Brilliant. Excellent service.
2026-02-27 via Nuitee
P
Paweł couple pl
10
Absolutny top
Pros:

To było absolutnie fenomenalne doświadczenie. Chyba najlepszy hotel na świecie. Wybitny. Obsługa, wnętrza z duszą i historią, czystość. Wszystko rewelacyjne.

Cons:

-

2026-02-27 via Nuitee
S
Sarah couple gb
10
2026-02-26 via Nuitee
P
Pierdominici family_with_children it
6
Pros:

Fantastic hotel, very good position, lovely staff

Cons:

They should not ask for advanced payment.
They should have informed us about the presence of some very high politicians, it was really unacceptable to be block in the lobby and pool to let the politicians move safely

2026-02-25 via Nuitee
Y
YUKIKO couple jp
9
2026-02-24 via Nuitee
S
Steven couple gb
10
A luxoury stay in an iconic hotel
Pros:

The pool area, hotel decor and choice of restaurants, particularly the tower restaurant where you can watch the Gateway to India light show.

Cons:

At breakfast and afternoon tea, serve a pot rather than individual cup of tea.

2026-02-24 via Nuitee
S
Shashwat extended_group ca
10
Pros:

We recently celebrated my dad’s birthday at The Taj Mahal Palace, Mumbai, and the entire experience was nothing short of unforgettable. From the moment we arrived, the staff made us feel genuinely welcomed and went out of their way to make the occasion special.

The team had thoughtfully arranged a beautiful birthday setup, paying attention to even the smallest details. The decorations were elegant, the ambience was warm, and everything felt perfectly personalized for our family. What truly stood out was how attentive and caring the staff were and made sure he felt celebrated throughout the evening.

The food was exceptional, with every dish beautifully presented and full of flavor. The service was seamless, professional, and incredibly warm without ever feeling intrusive. One of the most touching moments was when the staff surprised my dad with a birthday cake and heartfelt wishes, which made the celebration even more memorable for all of us.

The combination of luxury, hospitality, and genuine kindness is what makes this place truly special. My dad left with a huge smile, and as a family we created memories we will cherish forever.

Thank you to the entire team especially Shifabano for turning a simple birthday celebration into such a meaningful and joyful day. I would highly recommend this hotel for anyone looking to celebrate a special occasion in a truly grand and thoughtful way.

2026-02-23 via Nuitee
N
Nader couple ae
7
Pros:

الموقع

Cons:

ارتفاع أسعار الحجوزات وكذلك البطانيات ومفارش السرير متسخه وقديمة للغايه

2026-02-23 via Nuitee
O
OSCAR BRAIN solo_traveller pe
8
Maravilloso hotel
Pros:

Todo

2026-02-23 via Nuitee
A
Alka couple gb
4
Let down by Taj Palace
Pros:

Location
Room
Grandnesses
Car hire service
Food in Arabic Restaurant

Cons:

Customer care very poor
Crowded lobby
Club room dark and small
Mosquitos

2026-02-23 via Nuitee
K
Klara solo_traveller gb
10
Thank you!
Pros:

It was lovely

Cons:

Everything

2026-02-23 via Nuitee
O
ori couple il
10
מלון ברמה אחרת!! זה מרגיש כמו להתארח בארמון
Pros:

ארוחת בוקר עשירה וטעימה

2026-02-22 via Nuitee
K
kishor couple gb
7
Yes the historical value is priceless and one feels the determination of Sir Tata’s to build the stones of New India!
Pros:

The ambience
The staff diligently doing the service to serve with smile

Cons:

The rooms could be more comfortable
The media specially the TV controls could be much better

2026-02-22 via Nuitee
P
Priya couple in
10
2026-02-22 via Nuitee