The Taj Mahal Palace, Mumbai

Hotels
9.2 (3685 reviews)
Apollo Bunder Road The Taj Mahal Palace , Mumbai , in
+91 22 6665 3366

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, courteous and helpful staff
Historic, vibrant property and great location
Clean, well-maintained rooms with comfortable beds
Good food quality and hotel ambiance
Extras such as free airport drop and attentive gestures (extra bed)
Cons:
Inconsistent service and check-in delays
Poor and busy breakfast service with limited waiter attention
Crowded lobby at times
Missing fixtures in some public bathrooms (e.g., bidet/shattaf)
A few guests reported isolated very bad experiences

Categories

Cleanliness
9.5
Multiple guests praise very clean rooms and good housekeeping; one comment noted high overall cleanliness in Arabic reviews.
Service
8.6
Service is mixed: many reviews call staff courteous, helpful and attentive, but repeated complaints about inconsistent service, check-in delays and poor breakfast service lower this score.
Location
9.7
Location is frequently praised as excellent, historic and convenient; a single mention listed location as a con but majority sentiment is strongly positive.
Room Quality
9.6
Rooms (palace/colonial style) and beds are described as comfortable, stylish and well maintained; several guests specifically highlighted room quality.
Amenities
9
Amenities inside rooms are noted as complete and helpful (free airport drop, extra bed provided), though a missing bidet in lobby bathrooms and crowded lobby were mentioned.
Value for Money
9.4
Many guests stated the stay was worth the price and praised the overall experience; one review noted that for the price there may be more modern alternatives.
Food and Beverage
8.8
Food quality is generally described positively, but breakfast service is repeatedly criticized as busy, inconsistent and disappointing at times.
Overall Experience
9
Overall sentiment is strongly positive with words like 'perfect', 'fantastic' and 'would return', tempered by service/breakfast issues noted by some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 06:24

Property Description

Luxurious 5-Star Deluxe Hotel
The Taj Mahal Palace, a historic landmark since 1903, offers a majestic stay opposite the Gateway of India.

Dining Extravaganza
Indulge in a culinary journey with 9 restaurants, featuring Wasabi by Morimoto and the Golden Dragon Chinese Restaurant, offering a range of exquisite cuisines for every palate.

Unmatched Luxury and Services
Enjoy stunning views from elegantly designed rooms, equipped with modern amenities. Pamper yourself with butler service, rejuvenating spa treatments, and exclusive shopping options.

To experience opulence and impeccable hospitality at The Taj Mahal Palace, Mumbai, book your stay now.

Important information:

For Indian guests, cash settlements of INR 50000 and above will require a pan card copy during check out.

Early Departure Fees: Please note that the guests have to confirm the check-out date at the time of check-in.

The guest can modify the check-out date and will be charged a 100% retention for the change.

If the same is not done at check-in, early departure fees will be applicable. Not applicable for nonrefundable rates.

Please note that outside food is not allowed in the hotel premises.

The health and safety of our guests and associates is our utmost priority and we look forward to welcoming you at the hotel.

The Taj Salon is available with prior appointment from 09:00 to 20:30 hrs daily.

The J Wellness Circle is available with prior appointment from 08:00 to 23:00 hrs daily.

The Gymnasium (lockers and changing facility) is operational from 07:00 to 22:00 hrs daily. The steam and shower facilities are available;

The Swimming pool is operational from 06:00 to 22:00 hrs dailyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Location

Property Video

Guest Reviews

9.2
Based on 3685 reviews
Cleanliness: 9.5
Service: 8.6
Location: 9.7
Room Quality: 9.6
Amenities: 9
Value for Money: 9.4
Food and Beverage: 8.8
Overall Experience: 9
J
Jay • extended_group • in
10
2026-08-22 • via Nuitee
M
Masood • extended_group • ae
10
2026-08-21 • via Nuitee
B
Binduben • solo_traveller • gb
10
2026-08-21 • via Nuitee
B
BHAVESHKUMAR • solo_traveller • in
10
Excellent Room Service Experience! I had a wonderful experience with the room service at The Taj Mahal Palace, Mumbai. S
2026-08-21 • via Nuitee
S
Sparrow • couple • by
3
Pros:

Местоположение— топ , историческое место

Cons:

Сервис в ресторанах и на ресепшене . Накосячили со стиркой , даже не сделали скидку

2026-08-20 • via Nuitee
J
Jameela • extended_group • ae
5
Pros:

Location

Cons:

The rooms are not comfobrtable. It feels like it’s haunted. The place feels like it is full of jinn, and we experienced several disturbing incidents. We reported everything to the manager and the reception, but they did not commen

2026-08-20 • via Nuitee
V
Vikram Bhalla • couple • in
10
2026-08-19 • via Nuitee
O
Omar • couple • ae
9
2026-08-19 • via Nuitee
S
Shiekha Alanood • extended_group • qa
10
2026-08-18 • via Nuitee
E
Esther • family_with_children • nl
8
2026-08-17 • via Nuitee
S
salem • family_with_children • ae
8
Cons:

The breakfast was very crowded. We had to wait in a long queue just to get into the buffet area. Most of the food was Indian, with very few other options. Not everyone is used to Indian food, especially for breakfast.
Also, the smell of cooking from the buffet clung to our clothes when we left the dining hall. We felt like we had just come out of a kitchen.

2026-08-16 • via Nuitee
M
Mona • solo_traveller • ae
10
كالشي كان ممتاز
Pros:

كالشي حلو ومنظم

Cons:

شوي غالي

2026-08-16 • via Nuitee
T
Tine • family_with_children • be
9
More Than a Hotel, Truly an Icon
Pros:

This is not just a hotel — it’s an icon, and we had been looking forward to our stay for a long time. The welcome was genuinely lovely, the rooms were beautiful, and the pool was absolutely fantastic. Everything felt elegant, special, and full of history.

Everything was fantastic. The atmosphere, the service, the comfort — it all reflects why this place is considered an icon. We enjoyed our stay very much.

Cons:

First, they forgot the picture, which was something we were really excited about.
Second, the breakfast routine was a bit challenging, with long waiting times that made the morning feel less relaxed.

2026-08-16 • via Nuitee
M
Majda • extended_group • ae
10
2026-08-16 • via Nuitee
S
salem • couple • ae
8
2026-08-16 • via Nuitee
A
Al-Saadoun • couple • qa
10
استمتعت
Pros:

الموظفين و المرافق

Cons:

لا شي

2026-08-15 • via Nuitee
M
Matthew • solo_traveller • gb
9
2026-08-15 • via Nuitee
ابو راشد • solo_traveller • ae
10
2026-08-15 • via Nuitee
N
Noura • family_with_children • sa
10
2026-08-13 • via Nuitee
K
Kunal • extended_group • in
10
Pros:

Amazing experience at Taj Hotel.
The ambience, hospitality and service were absolutely शानदार.
The staff was very polite, attentive and professional.
A truly luxurious and memorable experience — would definitely visit again!

2026-08-13 • via Nuitee