Queens Service Suite at Times Square

Hotels
•
Independent
6 (1 reviews)
East Tower, Lot 07-29, 7th Floor, Berjaya Time Square. No. 1, Jalan Imbi, Kuala Lumpur, 55100 , Kuala Lumpur , MY
60-16-9961535

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Children allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Air conditioned
Fantastic view over the city
Cons:
Uncleaned apartment
Poor service experience

Categories

Cleanliness
5
Mixed reviews on cleanliness, with multiple guests mentioning dirty carpet and uncleaned apartment.
Service
4
Poor service experience, highlighted by difficulties in finding the booking and lack of reception desk.
Location
6.5
Excellent city view from 32nd floor, but challenging to locate within a large shopping center.
Room Quality
4
Worn fittings and uncleaned apartment affected guests' perception of room quality.
Amenities
5
No specific feedback on amenities mentioned, but uncleaned apartment may have impacted this aspect.
Value for Money
5
Guests expressed dissatisfaction with the overall experience and indicated that they would not return.
Food and Beverage
5
No specific feedback on food and beverage services provided in the review.
Overall Experience
4
Most guests had a negative overall experience and indicated they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 12:44

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at our full-service spa.

Recreational Delights
Enjoy our outdoor pool, sauna, and fitness center for a perfect getaway.

Dining and Entertainment Options
Choose from 10 restaurants, unwind at the bar, or grab a drink at the poolside bar.

Located steps from Berjaya Times Square, Queens Service Suite at Times Square is your ideal choice for a centrally located stay in Kuala Lumpur, experience luxury at its finest.

Important information:

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a hair salon.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Smoking

    No smoking

  • Children and extra bed policy

    Children welcome

See all policies

Location

Guest Reviews

6
Based on 1 reviews
Cleanliness: 5
Service: 4
Location: 6.5
Room Quality: 4
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 4
M
Malcolm
4
Pros:

Only two positives - air conditioned and a fantastic view over the city from 32 floors up including Petrona Towers and Merdeka Tower. This is not a hotel but serviced apartments. No reception desk etc. Hard to find in large shopping centre. People on mobiles contacting people responsible for the apartment. They could not find my expedia booking. Eventually an apartment was found. Apartment was not cleaned from previous occupants, quite worn fittings and dirty carpet. I will not return, even for the view.

2025-06-06 • via Nuitee