Hotel Aquarion Family & Friends - Destigo Hotels

Hotels
•
Dobry Hotel
8.9 (4043 reviews)
ul. Jagiellonska 29 , Zakopane , pl

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Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Friendly staff
Cons:
Cleanliness issues
Room comfort complaints
Limited food options for kids

Categories

Cleanliness
8.15
Several reviews mentioned cleanliness issues, such as stained corridors.
Service
9.15
Mixed reviews on service, but staff was generally described as friendly and helpful.
Location
9.65
Multiple reviews praised the hotel's fantastic location and easy access to nearby attractions.
Room Quality
8.15
Several comments indicated issues with room comfort and size.
Amenities
8.65
Amenities were generally good, though there were comments about paid thermal baths.
Value for Money
8.65
Some reviews deemed the hotel a bit overpriced, affecting perceived value.
Food and Beverage
9.15
Breakfast received high praise, although some food choices were criticized.
Overall Experience
9.65
Overall sentiment from many reviews was positive, with an appreciation for the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:30

Property Description

Luxurious Accommodation

Hotel Aquarion Family & Friends in Zakopane offers a luxurious stay with express check-in, allergy-free rooms, and a kids' club. Each room is elegantly furnished with a flat-screen TV, private bathroom, and comfortable bedding for a relaxing experience.

Relaxation and Recreation

Guests can unwind in the sauna, hammam, or terrace, perfect for rejuvenation after a day of hiking or skiing. The hotel also features evening entertainment, a bar, and a restaurant serving delicious meals. Additionally, there are opportunities for table tennis and various outdoor activities nearby.

Convenient Amenities

Enjoy the convenience of free WiFi, room service, and a 24-hour front desk at Hotel Aquarion Family & Friends. Start your day with a continental or buffet breakfast before exploring nearby attractions like Pardalowka Ski Lift and Wielka Krokiew Ski Jump.

Book your stay now at Hotel Aquarion Family & Friends for a memorable experience in Zakopane.

Important information:

Due to the change in tax regulations, the tax number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you require an invoice, details must be provided when making the reservation.

Please note that the entrance to the Aqua Park will incur an additional charge.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that the windows in Economy Double Room do not open.

Please note that from November 12 to December 3 2026 the swimming pool facility at Termy Zakopańskie will not be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 60 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an available extra bed.
    People 4 years old and over stay for 100 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 4043 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.65
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 9.65
K
Katarzyna • family_with_children • pl
10
2026-03-14 • via Nuitee
T
TeresaLasecka • family_with_children • pl
10
Pros:

I loved absolutely everything 😍

2026-03-14 • via Nuitee
A
Annamaria • family_with_children • sk
8
2026-03-13 • via Nuitee
E
Ewa • family_with_children • pl
10
2026-03-13 • via Nuitee
G
Gyula • solo_traveller • hu
9
2026-03-12 • via Nuitee
K
Kováč • family_with_children • sk
10
2026-03-11 • via Nuitee
I
Izabela • couple • pl
10
Pros:

Super hotel. Świetne pokoje, czyste i bardzo eleganckie ale nadal z klimatem gór. Śniadanka bardzo dobre. Wybór przy szwedzkim stole duży i urozmaicony, każdy znajdzie na pewno coś dla siebie. Najbardziej podobała mi się możliwość przejścia bezpośrednio z hotelu na termy. W pokojach dostępne były szrafloki na basen, więc w zaciszu można było się przebrać, narzucić szraflok i iść na termy. W szatniach strefa z szafkami wydzielona dla wczasowiczów. Ekstra rozwiązaniem była możliwość korzystania z term ile się chciało. Samemu decydowałam czy wchodzę na 15 min na godzinę czy może dłużej. Rozliczenie za baseny następowało podczas wymeldowania.
Wszystko naprawdę na duży plus.

2026-03-11 • via Nuitee
T
Tomasz • couple • pl
10
2026-03-11 • via Nuitee
A
Anna • couple • ca
10
I booked a vacation for my parents, and they loved everything: the clean rooms, access to thermal waters, and a wide sel
2026-03-11 • via Nuitee
M
Maciej • family_with_children • pl
10
2026-03-11 • via Nuitee
J
Jana • solo_traveller • cz
8
2026-03-11 • via Nuitee
K
Katarzyna • solo_traveller • pl
10
Polecam
Pros:

Smaczne i zróżnicowane śniadania. Bezpośrednie przejście do term.
Bardzo miły personel
Pokój z balkonem.

Cons:

Trochę ciepło w pokoju i nie da się samodzielnie obniżyć temperatury.

2026-03-09 • via Nuitee
D
Dariusz • solo_traveller • pl
10
2026-03-08 • via Nuitee
D
Dariusz • family_with_children • pl
9
2026-03-07 • via Nuitee
K
kocisko • family_with_children • sk
8
2026-03-06 • via Nuitee
Z
Zuzana • couple • sk
8
Pros:

Poloha, vynikajúce raňajky so širokým výberom jedál aj pre deti, velmi milý personál, čisté vybavenie izby,

Cons:

- economy izba ma okná ktoré sa nedajú otvoriť o com sme nevedeli keďže na bookingu to nebolo spomenuté,
- vstupenky do aquaparku s možnosťou prechodu cez tunel sú drahsie ako kúpa lístkov od aquaparku priamo

2026-03-06 • via Nuitee
L
Lucia • family_with_children • sk
9
2026-03-05 • via Nuitee
M
Martin • family_with_children • sk
10
2026-03-05 • via Nuitee
V
Veronika • extended_group • sk
10
2026-03-04 • via Nuitee
B
Boda • couple • sk
10
Páčilo sa nám tu, určite sa ešte vrátime. Môžem len odporučiť.
Pros:

Lokalita bola výhodná, mnoho miest, kam sme chceli ísť, bolo v pomerne blízkom okruhu. Strava bola vynikajúca, široký výber jedál, veľmi milý a nápomocný personál.

Cons:

Čo mi vadilo, že parkovisko hotela bolo spoplatnené.

2026-03-04 • via Nuitee