Tang City Hotel, Petaling Street, Merdeka PNB 118 Tower

Hotels
95-97 , Jalan Sultan , Kuala Lumpur , my

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Children allowed

Facilities

Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Daily housekeeping
Minimarket on site
Fire extinguishers
See all facilities

Review Highlights

Pros:
Location is convenient
Friendly staff interactions
Cons:
Cleanliness issues
Room quality concerns
Rude female staff encounters

Categories

Cleanliness
6.16
Multiple complaints regarding cleanliness and unpleasant odors in the room.
Service
8.63
Staff provided standard service, with some friendly interactions but also reported rudeness from female staff.
Location
9.17
Convenient location close to public transport and nearby amenities.
Room Quality
7.12
Issues with room condition, including noise, small size, and lack of windows.
Amenities
6.65
Wi-Fi issues and malfunctioning toilets noted.
Value for Money
8.11
Generally seen as reasonable for the budget traveler despite issues.
Food and Beverage
8.46
No specific comments, assumed average for a budget hotel.
Overall Experience
8.13
Guests report mixed experiences with significant issues impacting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:21

Property Description

Convenient Location in Bukit Bintang
Explore popular attractions within walking distance including Berjaya Times Square and Starhill Gallery.

Comfortable Rooms with Essential Amenities
Relax in well-equipped rooms featuring a flat-screen TV, private bathroom, and cozy bedding.

Multilingual Staff and Reception
Efficient service with staff fluent in English, Malay, and Chinese for a smooth stay.

Book now for a delightful experience at Tang City Hotel, Petaling Street, Merdeka PNB 118 Tower.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 6.16
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 6.65
Value for Money: 8.11
Food and Beverage: 8.46
Overall Experience: 8.13
贾茗越 • solo_traveller • cn
4
2026-08-05 • via Nuitee
K
kimie • family_with_children • jp
5
2026-07-21 • via Nuitee
R
Reena • couple • my
8
2026-04-26 • via Nuitee
J
Joseph • couple • sg
4
Pros:

位置不错

Cons:

无窗户 空气不流通 晾衣没地方

2026-04-09 • via Nuitee
A
Ahmad • couple • my
10
2026-03-30 • via Nuitee
Y
Yuliya • couple • by
6
Pros:

Хорошее расположение к основным достопримечательностям, на выходе сразу рынок.

Cons:

Номер без окна, необходимо оставлять залог, о котором негде не указано.

2026-03-23 • via Nuitee
J
John • couple • cn
9
Pros:

good

2026-03-21 • via Nuitee
B
Bernt • solo_traveller • dk
10
Fint sted centralt beliggende
Pros:

Lille sted med folk jeg kender og de hjælper gerne

2026-01-11 • via Nuitee
M
Murgia • couple • es
5
Pros:

La posizione che era proprio davanti al mercato cinese e le lenzuola del letto erano pulite

Cons:

La struttura aveva odore di sigaretta, l'intera struttura e la nostra camera al 4⁰ piano non era tanto pulita.
Il wifi al 4⁰piano non funziona,
Camera non insonorizzata

2026-01-03 • via Nuitee
B
Bernt • solo_traveller • dk
10
Very friendly and honest staff
Pros:

Location easy close to Pudu ce tral station
And very clean facilities

2025-12-17 • via Nuitee
A
Azam • solo_traveller • tj
1
Cons:

С booking с меня взяли 12$ лишних и ещё на месте 30 рингитов а на check out опоздал на 1 час с меня взяли 30 рингитов

2025-11-18 • via Nuitee
N
Norman Rizal • solo_traveller • my
9
Great stay!
Pros:

Great location (nearby public transport, tourist spot, eatery place), clean & comfy room, nice friendly staff. Definitely value for money. Recommended for a budget traveler

2025-11-17 • via Nuitee
M
MONSUR • solo_traveller • ca
3
Pros:

I like the location.

Cons:

Front desk person.

2025-11-10 • via Nuitee
E
ellicia • extended_group • my
3
Pros:

strategic place

Cons:

The female staff was rude, and most of the people staying in the hotel looked rather strange. The neighbor in the room behind kept knocking on the wall, and when we complained to the female staff, she said it was normal. However, when we spoke to the male staff, he responded politely and said he would remind the room next door (credit to the male staff for that).

The room had no window, unlike what was shown in the pictures. The size of the room and bathroom was fine, but the room had an unpleasant smell.

Not recommended — we had to check out early because we didn’t feel safe or comfortable staying there due to the environment.

2025-10-13 • via Nuitee
J
Julius • extended_group • ph
5
Accessibility wise, this place is fair.
Pros:

What I like with Tang City Hotel only is its accessibility.

Cons:

They have been in the business for quite sometime already and seem they didn’t bother to improve. Wi-Fi is only available to guests staying near the ‘reception desk’ when they could spend a little more ringgit to improve their connection so they can serve their clients very well. Televisions are not working (at least to the 3 rooms we booked). Toilet flush (in our room) is not working that we have to remedy it.

2025-09-15 • via Nuitee
R
Roberto • solo_traveller • th
7
2025-07-29 • via Nuitee
V
Verified traveler
2
Don’t recommend to live in here
Pros:

Disgusting place and stuffy room
The room smells very terrible and not clean. Bathroom is wet and dirty
I was going to suffocate and immediately book another hotel

2025-07-20 • via Nuitee
R
rusty • family
10
Pros:

Close to everything'.clean ..staff friendly

2025-07-12 • via Nuitee
J
Julius • group • ph
7
Hope they’ll improve their internet service.
Pros:

Ever since I’ve been to Kuala Lumpur, I make it sure that I am staying in Tang City. Very accessible to everything that a tourist would wish for.

Cons:

The internet service is not just weak. It’s really very poor.

2024-09-30 • via Nuitee
Y
Yong Yu • partner
6
Pros:

Overall, strange smell of mold in the room even after cleaning everyday, pillows are dirty, blankets and bed sheets smell bad when arrived on day 1, air conditioner filters were fully covered with of thick dust with smell of mold which I had to spend 1 hour cleaning them. Wi-Fi was not connectable most of the time in our room on 2nd floor. There is smell like rotten food on garbage truck in the toilet on daily basis.

Smell is the biggest problem.

A Malay old lady cleaner was stared at me with unfriendly eyes without reason. That made me feel very uncomfortable.

I was also surprised that I have to pay an extra tax of 10RM per day which I believe was not mentioned when purchasing the package on Expedia.

Other than these issues, location is perfect.

2024-07-17 • via Nuitee