Tang City Hotel, Petaling Street, Merdeka PNB 118 Tower

Hotels
ZUZU HS
7.8 (20 reviews)
95-97 JLN SULTAN, Kuala Lumpur, 50000 , Kuala Lumpur , MY

Facilities

24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Safe-deposit box at front desk
Tours/ticket assistance

Review Highlights

Pros:
Location is convenient
Friendly staff interactions
Cons:
Cleanliness issues
Room quality concerns
Rude female staff encounters

Categories

Cleanliness
6.16
Multiple complaints regarding cleanliness and unpleasant odors in the room.
Service
8.63
Staff provided standard service, with some friendly interactions but also reported rudeness from female staff.
Location
9.17
Convenient location close to public transport and nearby amenities.
Room Quality
7.12
Issues with room condition, including noise, small size, and lack of windows.
Amenities
6.65
Wi-Fi issues and malfunctioning toilets noted.
Value for Money
8.11
Generally seen as reasonable for the budget traveler despite issues.
Food and Beverage
8.46
No specific comments, assumed average for a budget hotel.
Overall Experience
8.13
Guests report mixed experiences with significant issues impacting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:21

Property Description

Convenient Location
Located steps away from Petaling Street Market and within walking distance to various attractions including Merdeka Square and Berjaya Times Square.

Comfortable Accommodation
Enjoy a cozy stay in one of our 48 air-conditioned rooms equipped with modern amenities like refrigerators, LCD televisions, and private bathrooms.

Welcoming Atmosphere
Experience excellent service with our 24-hour front desk, luggage storage, and safe deposit box facilities available to make your stay hassle-free.

To book your stay at Tang City Hotel at Petaling Street and explore the vibrant Golden Triangle in Kuala Lumpur, contact us now!

Important information:

This hotel offers designated smoking areas.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Payment

    Cash deposit required

See all policies

Location

Guest Reviews

7.8
Based on 20 reviews
Cleanliness: 6.16
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 6.65
Value for Money: 8.11
Food and Beverage: 8.46
Overall Experience: 8.13
B
Bernt solo_traveller dk
10
Fint sted centralt beliggende
Pros:

Lille sted med folk jeg kender og de hjælper gerne

2026-01-11 via Nuitee
M
Murgia couple es
5
Pros:

La posizione che era proprio davanti al mercato cinese e le lenzuola del letto erano pulite

Cons:

La struttura aveva odore di sigaretta, l'intera struttura e la nostra camera al 4⁰ piano non era tanto pulita.
Il wifi al 4⁰piano non funziona,
Camera non insonorizzata

2026-01-03 via Nuitee
B
Bernt solo_traveller dk
10
Very friendly and honest staff
Pros:

Location easy close to Pudu ce tral station
And very clean facilities

2025-12-17 via Nuitee
A
Azam solo_traveller tj
1
Cons:

С booking с меня взяли 12$ лишних и ещё на месте 30 рингитов а на check out опоздал на 1 час с меня взяли 30 рингитов

2025-11-18 via Nuitee
N
Norman Rizal solo_traveller my
9
Great stay!
Pros:

Great location (nearby public transport, tourist spot, eatery place), clean & comfy room, nice friendly staff. Definitely value for money. Recommended for a budget traveler

2025-11-17 via Nuitee
M
MONSUR solo_traveller ca
3
Pros:

I like the location.

Cons:

Front desk person.

2025-11-10 via Nuitee
E
ellicia extended_group my
3
Pros:

strategic place

Cons:

The female staff was rude, and most of the people staying in the hotel looked rather strange. The neighbor in the room behind kept knocking on the wall, and when we complained to the female staff, she said it was normal. However, when we spoke to the male staff, he responded politely and said he would remind the room next door (credit to the male staff for that).

The room had no window, unlike what was shown in the pictures. The size of the room and bathroom was fine, but the room had an unpleasant smell.

Not recommended — we had to check out early because we didn’t feel safe or comfortable staying there due to the environment.

2025-10-13 via Nuitee
J
Julius extended_group ph
5
Accessibility wise, this place is fair.
Pros:

What I like with Tang City Hotel only is its accessibility.

Cons:

They have been in the business for quite sometime already and seem they didn’t bother to improve. Wi-Fi is only available to guests staying near the ‘reception desk’ when they could spend a little more ringgit to improve their connection so they can serve their clients very well. Televisions are not working (at least to the 3 rooms we booked). Toilet flush (in our room) is not working that we have to remedy it.

2025-09-15 via Nuitee
R
Roberto solo_traveller th
7
2025-07-29 via Nuitee
V
Verified traveler
2
Don’t recommend to live in here
Pros:

Disgusting place and stuffy room
The room smells very terrible and not clean. Bathroom is wet and dirty
I was going to suffocate and immediately book another hotel

2025-07-20 via Nuitee
R
rusty family
10
Pros:

Close to everything'.clean ..staff friendly

2025-07-12 via Nuitee
J
Julius group ph
7
Hope they’ll improve their internet service.
Pros:

Ever since I’ve been to Kuala Lumpur, I make it sure that I am staying in Tang City. Very accessible to everything that a tourist would wish for.

Cons:

The internet service is not just weak. It’s really very poor.

2024-09-30 via Nuitee
Y
Yong Yu partner
6
Pros:

Overall, strange smell of mold in the room even after cleaning everyday, pillows are dirty, blankets and bed sheets smell bad when arrived on day 1, air conditioner filters were fully covered with of thick dust with smell of mold which I had to spend 1 hour cleaning them. Wi-Fi was not connectable most of the time in our room on 2nd floor. There is smell like rotten food on garbage truck in the toilet on daily basis.

Smell is the biggest problem.

A Malay old lady cleaner was stared at me with unfriendly eyes without reason. That made me feel very uncomfortable.

I was also surprised that I have to pay an extra tax of 10RM per day which I believe was not mentioned when purchasing the package on Expedia.

Other than these issues, location is perfect.

2024-07-17 via Nuitee
E
Esadeq with friends my
1
Don’t book this property as they will sold your room away without your consent
Pros:

Nothing at all

Cons:

Very bad experience with this property as they sold my room. I already pay for the room, then i get to the property they said all the room already sold out!!! Very unprofessional of your side to handle customer like this. I really feel disappointed with this property as i came a long way to rest for my run.

2023-10-03 via Nuitee
K
Kadir solo traveller qa
4
Disappointing
2023-09-07 via Nuitee
A
ANNIE family
4
Pros:

I think this hotel has renovation cause the furniture already too old more better upgrade and please attention the cleaness, cause stay there will get skin itchy .

2022-12-29 via Nuitee
R
Rash family with young children my
7
Good
2022-08-04 via Nuitee
H
Hee family with young children my
5
Passable
2022-07-31 via Nuitee
I
imtiyaz
10
Nice
Pros:

Excellent experience with the hoyel staff and as well as malaysia..
And i like to visit again
Thank you.😀

2018-04-28 via Nuitee
V
Verified traveler
8
Pros:

綺麗でした。入り口がロック式のドアのため防犯面での安心感もありました。
タオルも備え付けられていて助かりました。

2017-09-29 via Nuitee