The Branksome Hotel & Residences

Hotels
9 (3831 reviews)
60 Robey Street , Sydney , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable accommodations
Great amenities
Cons:
Cleanliness issues
Some maintenance problems
High prices

Categories

Cleanliness
8.39
Some comments noted cleanliness issues, specifically related to dirty carpets and maintenance of amenities.
Service
9.36
General sentiment indicates friendly and helpful staff, addressing concerns adequately.
Location
9.4
Location is frequently praised, being close to the airport and other amenities.
Room Quality
8.85
Rooms are generally described as spacious and comfortable but some had issues related to odors and maintenance.
Amenities
9.38
Amenities such as the pool and restaurant were positively mentioned, providing good service.
Value for Money
8.34
Value for money was seen as good, but some mentioned it being slightly too expensive.
Food and Beverage
8.89
Food options received positive feedback but also some criticism regarding the breakfast buffet.
Overall Experience
9.36
Overall experience is rated highly by multiple guests, indicating satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:06

Property Description

Luxurious Accommodation Options
The Branksome Hotel & Residences in Sydney offers a variety of upscale accommodation options, from studios to spacious 2-bedroom suites, all featuring fully equipped kitchens and laundry facilities for your convenience.

Exceptional Amenities
Experience luxury at its finest with a digital concierge, motorised black-out blinds, and a TV with unlimited movie options. Indulge in the on-site restaurant offering East-meets-West cuisine, relax at the bar, or enjoy the swimming pool, sauna, fitness centre, and children's playground made from natural timber logs.

Convenient Location and Facilities
Located just 5 minutes from Sydney Airport, this hotel also provides state-of-the-art meeting rooms with audiovisual equipment for successful conferences. With nearby dining and shopping options, The Branksome Hotel & Residences is the perfect choice for your Sydney stay.

Important information:

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation and match the photo ID presented upon check in.

Please note that The Branksome Hotel & Residences requires a credit card pre-authorization of the total accommodations cost plus
AUD $100 per night for the Studio & Bournemouth Suites upon check in to cover any incidental charges,
AUD $200 per night for the Lyndhurst Suite upon check in to cover any incidental charges,
AUD $300 per night for the Wilkinson Suite upon check in to cover any incidental charges.

Please note that when paying by Visa and Mastercard a 1.8% surcharge will apply. When paying by American Express a 2.5% surcharge will apply. Payments made via EFTPOS will not incur any surcharge, however when tapping (instead of insert), debit cards will also incure surcharges as above.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 30 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for AUD 30 per person per night when using an available extra bed.
    People 13 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3831 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
E
Ernest couple au
8
Great hotel with very comfortable bed & pillows.
Pros:

Great hotel very close to the airport. The staff were excellent.

Cons:

The restaurant needs some work. On the first day they completely lost my order and the staff seem too focused on cleaning to pay attention to the customers. On the second day I had to go and tell the staff our food was ready. I could see the food sitting at the service window, but again the staff were off cleaning and not watching.....even just a bell for the chef to ring so that staff can realise that there is food ready would be a step forward! On both occasions there were less than 4 people in the restaurant so it wasn't even a "too busy" scenario.

2026-03-21 via Nuitee
M
Michelle couple gb
4
The level of quality has severely diminished over the last two years. I wouldn’t bother spending the money here.
Pros:

I’ve stayed here twice before, and have always enjoyed it. It’s nice and close to the airport and the rooms have big balconies and are well equipped.

Cons:

If you’re not staying on the Robey St side you are seriously short changed - the noise pollution over there is unbelievable, with a freight train line, the airport and a major road meaning you have noise constantly. The Robey St side is so peaceful. The rooms should be two drastically different prices. I could feel wooden slats through the mattress. The keycard lock on the door stopped working, and the maintenance person told me to leave a chair propping the door open while I went down to collect a delivery because he was on a break. It just felt like a really different level of quality to my previous stays, and I don’t think I’ll bother going back.

2026-03-21 via Nuitee
A
Allie couple au
8
Beautiful place to stay, would recommend
Pros:

Beautiful spacious rooms with wonderful facilities

Cons:

could have had a softer bed, but otherwise nil

2026-03-20 via Nuitee
N
Nathan couple gb
9
2026-03-20 via Nuitee
T
Thalia family_with_children nz
6
2026-03-19 via Nuitee
A
Andrea couple gb
8
Great convenient stay in a really nice hotel with fantastic staff
Pros:

All the staff at the hotel - the reception, the rooftop bar and the restaurant were absolutely exceptional. The good in 'Nates' was top notch and the bar facilities superb.

Cons:

Service was a little slow in the bar to begin with but once other staff members arrived it was great.

2026-03-19 via Nuitee
R
Renata extended_group au
10
I`m sure I`ll be back!
Pros:

Staff was very helpful and kind

2026-03-18 via Nuitee
P
Petr79 extended_group cz
10
2026-03-17 via Nuitee
J
John extended_group au
9
Easy stay - close to airport.
Pros:

Good size room. Good amenities. Close to airport. Clean and fresh.

Cons:

The staff were a little bit exhausted and under a lot of pressure at the time of check in.

2026-03-16 via Nuitee
J
Judith family_with_children au
10
2026-03-16 via Nuitee
L
Lai Yuk solo_traveller hk
8
2026-03-16 via Nuitee
H
Harley family_with_children au
10
Great place to reat after a busy holiday
Pros:

The staff really looked after us, it was my wifes 50th, and they went out of their way to make her feel special.

The bed was awesome, great after a few weeks away, and the morning dip in the pool was also very welcome

Cons:

A bit noisy with the window open... but hey, the location is super conveniant next to the airport. Cant hold that against them

2026-03-16 via Nuitee
Z
Zultsetseg couple au
10
Super comfortable
Pros:

Spacious, clean and good amenities and facilities etc

2026-03-16 via Nuitee
A
Anita couple au
5
Will not stay there again
Pros:

Location to airport

Cons:

Very unfriendly staff at check in, incorrect charges and hotel cleanliness.

2026-03-16 via Nuitee
R
Rhiannon family_with_children au
9
2026-03-16 via Nuitee
A
Ann-Marie couple au
10
Pros:

Room was good, the staff were excellent, very friendly and very accommodating.

Cons:

Early check in should be available at a reasonable cost

2026-03-15 via Nuitee
M
Malinda family_with_children nz
8
Pros:

The beds were comfy and the set up was good, so you could sit on the couch and the table and chairs with beds to the right. The coffee pods were great. Nice big deck. Great location if you are flying in or out and good sound proofing when doors closed.

Cons:

There needs to be a strong door stop, so you can go in and out to the deck and let air in your room. Would have prefered a room with the modern bathroom rather than the disability toilet and shower as not required.

2026-03-15 via Nuitee
E
Emily family_with_children au
10
2026-03-14 via Nuitee
A
A. family_with_children lt
9
2026-03-14 via Nuitee
F
Felicity family_with_children au
9
Great
2026-03-14 via Nuitee