Novotel Muscat Airport

Hotels
Novotel
9 (5001 reviews)
Al Maardih Street , Muscat , om

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Cons:
Cleanliness issues
Noise from rooms
High pricing

Categories

Cleanliness
7.71
Several guests reported dirty bathrooms and unsatisfactory room cleaning.
Service
9.68
Many reviews highlighted friendly and helpful staff; however, some instances of poor reception service were noted.
Location
9.72
Convenient proximity to the airport, although some guests noted it was distant from major attractions.
Room Quality
8.17
Inconsistent reports on room quality: Some mentioned noise issues and unpleasant odors.
Amenities
8.7
Amenities like breakfast and parking received positive mentions, though some minor issues were reported.
Value for Money
8.66
Mixed feedback on pricing relative to quality, with some guests feeling it was excessive.
Food and Beverage
9.71
The breakfast and restaurant service were praised for variety and quality.
Overall Experience
9.68
Overall a good experience for many guests, but with a few specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:52

Property Description

Centrally Located Luxury Hotel

Comfortable Rooms and Suites
All 215 rooms and suites at Novotel Muscat Airport are designed to maximize guest comfort, offering a range of options from Classic Rooms to versatile suites. Club Rotana rooms provide additional benefits like personalized services and executive lounge access.

Diverse Dining Options
Guests can indulge in a culinary journey at the hotel's 3 food & beverage venues, catering to various tastes and occasions with a wide range of cuisine options.

Fitness and Wellness Facilities
Unwind and rejuvenate at Inbalance Fitness & Wellness Club, equipped with a modern gym, swimming pool, and steam rooms, ensuring guests leave feeling refreshed and revitalized.

Experience luxury and convenience at Novotel Muscat Airport - Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for OMR 11.134 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 5001 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.71
Overall Experience: 9.68
N
Norbert solo_traveller au
7
Pros:

Close to the airport , the person at the gift shop was very nice and helpful .
Checkout was also good

Cons:

Bare minimum in the hotel.

2026-06-20 via Nuitee
H
Hamed couple om
10
انصح الجميع بالتعامل مع الفندق الذي يقدم خدمات مميزة جدا
Pros:

النظافة ومعامله الموظفين

Cons:

لا شئ

2026-06-20 via Nuitee
J
Jenny couple au
10
A great place to stay at the Airport
Pros:

Our room was perfect, a small suite, very quiet with the best air conditioner for sleeping I have experienced in travelling.

2026-06-19 via Nuitee
F
Foad family_with_children qa
8
2026-06-19 via Nuitee
عبدالله solo_traveller om
7
2026-06-18 via Nuitee
عبدالمجيد couple sa
7
2026-06-17 via Nuitee
T
Thesignaa Solo travel Tehran, Tehran Province
8
Good hotel at Airport neighbourhood
Pros:

This hotel was very good , front desk staff has good behaviour specially a girl named Huria was so helpful and nice, room cleanliness was good and quality of breakfast was also very good. The location was near to Airport and City Centre shopping mall. Besides there are some points that may need their management attention: 1- the height of bath tub was very high even for normal people it is hard to step in. 2- in their bath and WC there were no fan to refresh the air inside.

2026-06-16 via Tripadvisor
S
Shahidi family_with_children ae
9
2026-06-16 via Nuitee
A
Alireza Jafarigoharrizi solo_traveller tr
8
Pros:

The staff was very nice.

2026-06-16 via Nuitee
D
Dawood solo_traveller om
8
2026-06-16 via Nuitee
A
Adil couple om
10
2026-06-15 via Nuitee
A
Ali couple om
10
هلا
Pros:

ل شي

Cons:

كل شي

2026-06-15 via Nuitee
M
Mohsen solo_traveller gb
8
Nice & Comfortable hotel
Pros:

Comfortable

Cons:

Not enough close to the airport

2026-06-14 via Nuitee
B
BABAK couple ae
6
Pros:

Staff behavior

Cons:

Things in the bathroom was upon on requests

2026-06-14 via Nuitee
خلود solo_traveller om
9
2026-06-13 via Nuitee
A
ahmedaC4625QT Family Malindi, Coast Province
10
Lovely and welcoming Home
Pros:

I had a wonderful stay at Novotel Muscat Airport Hotel and would like to express my sincere appreciation to the team for their outstanding service.

A special thank you to Ellaine, whose warm smile and positive attitude made every interaction pleasant and welcoming. Priyanka demonstrated exceptional hospitality, always ensuring guests felt comfortable and well cared for. Asim was very calm, accommodating, and professional, making every request effortless and stress-free. I would also like to commend Laila, an excellent supervisor with superb understanding, professionalism, and leadership qualities that were clearly reflected in the team's performance.

The overall experience was excellent. The food was absolutely delicious, offering a wide variety of choices to suit different tastes. The hotel services were truly top-notch, delivered with great attention to detail and guest satisfaction. The property was exceptionally clean and well maintained throughout my stay.

The beautiful swimming pool was an added bonus and perfectly complemented the excellent breakfast experience, making the stay even more enjoyable.

Thank you to the entire Novotel Muscat Airport Hotel team for providing such a memorable experience. I highly recommend this hotel and look forward to staying here again in the future.

2026-06-12 via Tripadvisor
N
Nuhaila couple om
10
2026-06-12 via Nuitee
A
Ahmad couple qa
8
2026-06-12 via Nuitee
S
Saada family_with_children om
9
2026-06-11 via Nuitee
T
TAREQ couple ae
10
2026-06-10 via Nuitee