Novotel Muscat Airport

Hotels
•
Novotel
9 (4842 reviews)
Al Maardih Street , Muscat , om

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Cons:
Cleanliness issues
Noise from rooms
High pricing

Categories

Cleanliness
7.71
Several guests reported dirty bathrooms and unsatisfactory room cleaning.
Service
9.68
Many reviews highlighted friendly and helpful staff; however, some instances of poor reception service were noted.
Location
9.72
Convenient proximity to the airport, although some guests noted it was distant from major attractions.
Room Quality
8.17
Inconsistent reports on room quality: Some mentioned noise issues and unpleasant odors.
Amenities
8.7
Amenities like breakfast and parking received positive mentions, though some minor issues were reported.
Value for Money
8.66
Mixed feedback on pricing relative to quality, with some guests feeling it was excessive.
Food and Beverage
9.71
The breakfast and restaurant service were praised for variety and quality.
Overall Experience
9.68
Overall a good experience for many guests, but with a few specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:52

Property Description

Centrally Located Luxury Hotel

Comfortable Rooms and Suites
All 215 rooms and suites at Novotel Muscat Airport are designed to maximize guest comfort, offering a range of options from Classic Rooms to versatile suites. Club Rotana rooms provide additional benefits like personalized services and executive lounge access.

Diverse Dining Options
Guests can indulge in a culinary journey at the hotel's 3 food & beverage venues, catering to various tastes and occasions with a wide range of cuisine options.

Fitness and Wellness Facilities
Unwind and rejuvenate at Inbalance Fitness & Wellness Club, equipped with a modern gym, swimming pool, and steam rooms, ensuring guests leave feeling refreshed and revitalized.

Experience luxury and convenience at Novotel Muscat Airport - Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for OMR 11.134 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 4842 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.71
Overall Experience: 9.68
A
Abdul Samad • couple • ae
1
2026-04-10 • via Nuitee
M
Marwan_36 • solo_traveller • ae
9
2026-04-08 • via Nuitee
P
Priyavrat Sanyal • couple • ae
10
2026-04-05 • via Nuitee
E
Erik • solo_traveller • nl
8
2026-04-05 • via Nuitee
R
Ripple • couple • gb
9
Pros:

Close location to airport

Cons:

Restaurant staff were very busy and so less attentive

2026-04-03 • via Nuitee
A
Ahmed Mahrouqi • family_with_children • om
9
2026-04-03 • via Nuitee
E
Ethar • solo_traveller • om
5
2026-04-02 • via Nuitee
F
Franck • family_with_children • ae
8
2026-04-01 • via Nuitee
Y
Yi Hui • solo_traveller • tw
10
2026-04-01 • via Nuitee
V
valcheva • solo_traveller • ae
10
2026-03-31 • via Nuitee
M
Maryam • family_with_children • om
9
2026-03-30 • via Nuitee
J
Josef • couple • ch
8
2026-03-27 • via Nuitee
C
Christopher • solo_traveller • gb
7
Good location and facilities but needs more attention to cleanliness
Pros:

Near to the airport with good rooms and fitness facility.

Cons:

Cleanliness wasn’t the best. For example, both the public washroom area and fitness center were very dirty and rubbish everywhere. Room service was unhelpful

2026-03-26 • via Nuitee
Z
Zita • solo_traveller • gb
10
2026-03-26 • via Nuitee
C
Carol • family_with_children • ae
10
2026-03-26 • via Nuitee
T
Tsz Hei • couple • hk
10
2026-03-25 • via Nuitee
W
william • solo_traveller • ae
8
Perfect for a quick stop over to the airport
Pros:

Location was perfect for the adjacency to the airport

Cons:

Not many vegetarian options for the buffet in the evening

2026-03-24 • via Nuitee
M
Marko • family_with_children • si
8
2026-03-24 • via Nuitee
H
Hovo • couple • gb
6
Cons:

The taxi service is scum we went from there to airport and they always call their own people who just throw a random number and ask you to pay without proof of how much they drove

2026-03-23 • via Nuitee
K
Khan • couple • om
1
Never again
Pros:

Nothing

Cons:

They booked us in a smoking room while it was explicitly requested to be in a non smoking room, had to chase the staff to change the room which only happened on the 3rd day. They did not even look remorseful or properly react to how inconvenient it was to stay in a room smelling like cigarettes

2026-03-23 • via Nuitee