Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Cleanliness issues
Overpriced food
Room maintenance needed

Categories

Cleanliness
8.04
Several reviews mention cleanliness issues, including hairs in the sheets and poorly maintained areas.
Service
9.51
General positive sentiment about staff friendliness and service quality, though there are mentions of some staff being less friendly.
Location
9.55
Multiple reviews highlight the excellent location of the hotel, particularly its proximity to the beach.
Room Quality
8
Some complaints about the condition of rooms, including old hot tubs and poor mattress conditions.
Amenities
8.53
Positive remarks about amenities like pools and restaurants, but some notes on maintenance issues.
Value for Money
7.99
Feedback indicates that some guests feel the rooms are overpriced for the quality received.
Food and Beverage
8.04
Mixed reviews about the food quality and restaurant pricing, with a few complaints about variety.
Overall Experience
9.11
The average rating reflects a generally positive experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:25

Property Description

Luxurious Restobar Experience
Hotel MAE offers self-catering apartments in Maitencillo with a restobar to unwind in style. Enjoy the convenience of free WiFi access and included breakfast during your stay.

Convenience and Comfort
Each apartment is equipped with a cozy seating area, cable TV, and a private bathroom. The 24-hour front desk, garden, and terrace cater to all guest needs, while free parking adds to the convenience.

Ideal Location for Exploration
Located just 19.6 km from Zapallar and 50 km from Viña del Mar, Hotel MAE provides the perfect base for exploring the surrounding areas. Book now to experience the perfect blend of comfort and adventure.

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.6
Based on 1788 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 9.11
A
Amaia • couple • cl
10
Muy agradable hotel el personal muy atentos
Pros:

La vista super la pieza muy amplia y limpia acogedora

Cons:

Las camas muy chicas de 1 plaza

2026-03-14 • via Nuitee
F
Francisca • couple • cl
9
Pros:

Ubicación e instalaciones excelentes. Limpio y ordenado. Buen desayuno.

Cons:

Me parece un poco caro para lo que es.

2026-03-14 • via Nuitee
J
jose tomas • couple • cl
9
Bien
Pros:

La habitación 110

Cons:

Lo encontré un poco caro

2026-03-14 • via Nuitee
R
Radomiro • couple • cl
8
Muy buen lugar para una escapada de 2 días.
2026-03-13 • via Nuitee
A
Alamo • couple • cl
6
Pros:

ESTA BIAN PERO MUY CARO

2026-03-13 • via Nuitee
N
NICOLODI OSORIO • couple • cl
5
Regular habiamos ido anteriormente y estaba mucho mejor
Pros:

La alimentacion bien

Cons:

En la Picina Temperada no se informaba que debía usarse gorro y habían persona que no los usaban y nadie le indicaba que debian hacerlo y en la Pisina se podía observar suciedad en el fondo. En el primer dia solicitamos la Tina y esta estaba bien pero el segundo dia el agua estaba tibia.

2026-03-09 • via Nuitee
C
Cristian • couple • cl
9
2026-03-09 • via Nuitee
P
Paula • couple • cl
6
Por el precio, esperaba más.
Pros:

Infraestructura.

Cons:

La comida del restaurante. Pedí de cena un sandwich y estaba pésimo. Realmente horrible.

2026-03-09 • via Nuitee
K
Kristian • couple • cl
8
Pros:

Excelente comida, camas muy cómodas, hotel muy cómodo en general

Cons:

Horario piscina más tarde

2026-03-08 • via Nuitee
L
Lino • couple • cl
7
2026-03-08 • via Nuitee
C
CARLOS • couple • cl
9
Excelente experiencia
Pros:

Excelente experiencia

Cons:

Poca explicación al ser primera vez que íbamos

2026-03-06 • via Nuitee
M
Marcelo • couple • cl
9
Pros:

El personal, el servicio y las instalaciones

2026-03-06 • via Nuitee
M
Macarena • couple • cl
8
Pros:

La ubicación era muy buena y el desayuno era muy variado

Cons:

Para el precio que tenía esperaba más, eramos pocas personas en el hotel y las instalaciones a veces estaban muy ocupadas

2026-03-06 • via Nuitee
S
Sandro • family_with_children • ar
8
2026-03-05 • via Nuitee
V
Valdes • couple • cl
8
Es lo mejor de la zona pero aún le faltan detalles
Pros:

Limpieza y buen restaurante
Personal atento

Cons:

Instalaciones un poco descuidadas

2026-03-05 • via Nuitee
G
Gabriele • couple • cl
10
Estupenda
Pros:

Ubicación, diseño, desayuno, gente amable

Cons:

Algo de sonido de una máquina con ventana abierta en habitación atrás

2026-03-05 • via Nuitee
S
Sebastián • couple • cl
3
Pros:

La ubicación

Cons:

El servicio, bajo nivel

2026-03-05 • via Nuitee
B
Bruno • couple • cl
10
Muy grata
Pros:

Ubicación e instalaciones.

2026-03-04 • via Nuitee
G
GRACIELA ISABEL • family_with_children • cl
5
No cumplio con las expectativas y lo indicado en la pagina web.
Pros:

Ubicación y desayuno

Cons:

La habitación . Depto no cumplió con lo ofrecido:
No tenia vista al mar
Habitación en 2do piso sin ascensor, sin servicio de llevar las maletas
Cocina antigua y mal implementada, microondas viejo
Acceso a la habitación desde un ventanal, sistema de acceso no informado de su funcionamiento
No hicieron la habitación un dia

2026-03-03 • via Nuitee
V
Vivianne • couple • cl
8
Agradable
Pros:

La vista al mar !

Cons:

La pieza pequeña .
El clóset muy pegado a una de las camas era difícil de ocuparlo .

2026-03-02 • via Nuitee