Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Cleanliness issues
Overpriced food
Room maintenance needed

Categories

Cleanliness
8.04
Several reviews mention cleanliness issues, including hairs in the sheets and poorly maintained areas.
Service
9.51
General positive sentiment about staff friendliness and service quality, though there are mentions of some staff being less friendly.
Location
9.55
Multiple reviews highlight the excellent location of the hotel, particularly its proximity to the beach.
Room Quality
8
Some complaints about the condition of rooms, including old hot tubs and poor mattress conditions.
Amenities
8.53
Positive remarks about amenities like pools and restaurants, but some notes on maintenance issues.
Value for Money
7.99
Feedback indicates that some guests feel the rooms are overpriced for the quality received.
Food and Beverage
8.04
Mixed reviews about the food quality and restaurant pricing, with a few complaints about variety.
Overall Experience
9.11
The average rating reflects a generally positive experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:25

Property Description

Luxurious Restobar Experience
Hotel MAE offers self-catering apartments in Maitencillo with a restobar to unwind in style. Enjoy the convenience of free WiFi access and included breakfast during your stay.

Convenience and Comfort
Each apartment is equipped with a cozy seating area, cable TV, and a private bathroom. The 24-hour front desk, garden, and terrace cater to all guest needs, while free parking adds to the convenience.

Ideal Location for Exploration
Located just 19.6 km from Zapallar and 50 km from Viña del Mar, Hotel MAE provides the perfect base for exploring the surrounding areas. Book now to experience the perfect blend of comfort and adventure.

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.6
Based on 2058 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 9.11
H
HERNAN • couple • cl
5
2026-08-24 • via Nuitee
M
Muñoz Escobar • solo_traveller • cl
8
Mucho por mejorar
Pros:

La atención, el personal es muy amable.

Cons:

Se escucha el ruido de las otras habitaciones, el ascensor estaba malo al igual que la piscina temperada.

2026-08-23 • via Nuitee
F
Fernando Rodrigo • couple • cl
10
Muy buena estancia y todo el personal muy amable
Pros:

Todo, muy buenas instalaciones .
Rica comida
Ricos desayunos

Cons:

El
Alojamiento en general todo muy bien, les recomendaría más sectores para descansar, por ejemplo: tener más sillones o sofás para las horas libres ,

2026-08-23 • via Nuitee
M
Miguel • couple • cl
10
Excelente, buen descanso.
Pros:

Muy buena , nos toco lluvia, el lugar y la vista al mar ideal para descansar. Restaurante muy bueno, con una variada carta y muy bien atendidos.

Cons:

Estuvo todo como esperábamos, Todo bien.

2026-08-17 • via Nuitee
C
constanza • solo_traveller • cl
10
Pros:

Muy buena infraestructura, muy buen restaurante

2026-08-03 • via Nuitee
K
karina • family_with_children • cl
10
2026-07-21 • via Nuitee
J
jone • solo_traveller • cl
3
No vale lo que cuesta
Pros:

La ubicacion

Cons:

El dpto feo malo con olor a humedad y el desayuno pobre muy caro para lo que fue

2026-07-17 • via Nuitee
T
Torres • solo_traveller • cl
7
Pros:

Ubicación, desayuno y comida del restaurant.

Cons:

Desperfecto repentino de la piscina temperada, por lo que no pudimos usarla durante todo el fin de semana; tinaja que no estaba preparada (estaba apenas tibia, menos que una piscina temperada), a pesar de que la habíamos reservado el día anterior; no estaba muy limpio el piso de la habitación (había algunos restos de comida de un huésped anterior en un rincón).

2026-07-17 • via Nuitee
I
Ileana • solo_traveller • cl
10
2026-07-15 • via Nuitee
C
Christian • solo_traveller • cl
9
Pros:

Buen y completo desayuno

2026-07-13 • via Nuitee
C
Carolina • solo_traveller • cl
8
2026-07-06 • via Nuitee
G
Gisela • family_with_children • cl
5
Linda vista
Pros:

Ubicación y atención del personal.

Cons:

Cerca de nuestra habitación había un motor que generaba mucho ruido y vibración, mi hija pensaba que estaba temblando, era realmente muy molesto, se apagó cerca de las 23:00 hrs.

2026-07-06 • via Nuitee
E
Eduardo Ariel • solo_traveller • cl
10
2026-07-05 • via Nuitee
C
Claudia • solo_traveller • cl
10
Pros:

El personal , muy atento

Cons:

Pocos estacionamientos

2026-07-05 • via Nuitee
G
gianni • solo_traveller • cl
7
Buena ubicación en Maitencillo
Pros:

La piscina temperada

Cons:

La comida del restaurante del hotel.
En el baño había moho / hongos entre las ceramicas de la ducha.
El desayuno tiene variedad, todo rico, aun que no había loza suficiente como platos, cubiertos.

2026-07-05 • via Nuitee
E
Erika • extended_group • cl
4
Muy mala calefacción y el aseo de la pieza deficiente. Pasamos frío.
Pros:

Desayuno y restaurante muy bueno

Cons:

La calefacción muy mala y además hicieron aseo y dejaron las ventanas abiertas y el aire acondicionado encendido.
La pieza estaba heladisima cuando regresamos al hotel, el artefacto del aire muy pequeño para la habitación.

2026-07-04 • via Nuitee
C
Carlos • solo_traveller • ca
5
Not our most enjoyable stay in that hotel
Pros:

Location is outstanding. Great breakfast and staff in general

Cons:

Very bad wifi and online tv. Routers kept failing. Nothing was fixed on that matter. Hard to get clean towels for the pools and they forgot twice to clean our room on our 3 nights stay stay

2026-07-03 • via Nuitee
C
Carlos • solo_traveller • ca
5
We like the location but our last stay was far from being great
Pros:

Great location, awesome views to the beach. The breakfast buffet is delicious and has a great variety. The heated inside pool is a plus for children.

Cons:

It was hard to get your hands on towels for the pools. The wifi and wifi tv was failing during our 3 nights stay and with children it is actually very inconvenient. Nothing was actually fixed on that matter, the tech told us that the routers are not efficiently placed. They kept forgetting to clean our room so we had to complain to the front desk. Must say that staff is very nice but not much that can do on certain matters.

2026-07-03 • via Nuitee
V
VICTORIA • extended_group • cl
8
Excelente ubicación. Recomendable.
Pros:

Desayuno bueno. Excelente ubicación. Personal muy amable, pero lleno de detalles, al parecer, poco personal: habitación para 5 y no había loza para todas, ni toallas para todas. La pieza amanecía muy mojada por la condensación.
Las camas muy cómodas. Tinajas calientes deliciosas, piscina rica. Buena estadía. Recomendable al solucionar esos detalles.

2026-06-30 • via Nuitee
C
Cristian E. Soto • solo_traveller • cl
10
2026-06-30 • via Nuitee