Palms Hotel Club

Hotels
•
Independent
5.2 (5 reviews)
BP 70, Aarab Sebbah Ziz, 52200 , Aarab Sebbah Ziz , MA
212-05-35576144

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Facilities

Free breakfast
Meeting rooms
Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Concierge service
See all facilities

Review Highlights

Pros:
Large, comfortable rooms
Very friendly/helpful staff
Good pool
Secure parking
Quiet/pleasant grounds
Cons:
Pest problems (cockroaches, bedbugs, ants)
Food quality declined; flies in food
Perceived high prices / poor value
No alcohol sold / limited bar availability
Buses blocking access / parking inconvenience

Categories

Cleanliness
2
Multiple reviews report serious pest problems (cucarachas, hormigas, פשפשים/bedbugs) and flies in food — significant cleanliness concerns.
Service
7
Several guests praise very friendly and helpful staff (served late arrivals); one review notes service has declined — overall service remains solid.
Location
7.5
Frequently mentioned as a strong point (emplacement, calme, extérieurs); some operational issues with buses blocking access and limited parking space.
Room Quality
6.5
Rooms described as very nice, large and comfortable beds by multiple guests, but at least one report of bedbugs reduces the score.
Amenities
7
Pool and secure parking praised; amenities generally positive though lack of alcohol sales and occasional bar closing are noted.
Value for Money
4
Several comments that the hotel is a bit expensive and rates increased while meal quality dropped — value seen as below expectation.
Food and Beverage
3.5
Mixed to negative: reports of flies in food and declining meal quality, though some guests mention good meals/poolside dining.
Overall Experience
4.1
Mixed overall: attractive property, pool and friendly staff are positives, but serious cleanliness/pest issues and value concerns weigh heavily.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-29 22:17

Property Description

Discover a serene oasis at Palms Hotel Club, where relaxation and adventure await in Aarab Sebbah Ziz.

Spa and Wellness
Unwind in our full-service spa with indulgent massages and body treatments. Whether you're rejuvenating in the tranquil atmosphere or breaking a sweat in our 24-hour health club, your well-being is our priority.

Dining and Social Experience
Savor delightful meals at our restaurant or enjoy room service during limited hours. Join fellow guests for a complimentary evening reception, and unwind with a cocktail at the bar/lounge or poolside bar.

Comfort and Convenience
Relax in one of our 120 air-conditioned rooms featuring modern amenities, including refrigerators and flat-screen televisions. With complimentary Wi-Fi, a business center, and complimentary breakfast served daily, we cater to both leisure and business travelers.

Elevate your travel experience and make your reservation at Palms Hotel Club today!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: AGA

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

5.2
Based on 5 reviews
Cleanliness: 2
Service: 7
Location: 7.5
Room Quality: 6.5
Amenities: 7
Value for Money: 4
Food and Beverage: 3.5
Overall Experience: 4.1
M
Marc • couple • de
10
Pros:

Sehr schönes Hotel, mit tollen und großen Zimmern. Das Personal war ausnehmend freundlich und bediente uns, weil wir erst später am Abend ankamen, auch noch nachdem die Bar schon länger geschlossen hatte.

2026-07-08 • via Nuitee
Z
Zamarguilea Martínez • solo_traveller • es
10
Cons:

Había cucarachas en la habitación, hormigas

2026-07-02 • via Nuitee
אודי זוהר • solo_traveller • il
5
Cons:

השירות ירד בהרבה מעבר.
זבובים באוכל.
המיטות היו בהם פשפשים יצאנו מהמלון עם הקיצות בכל הגוף.

2026-07-01 • via Nuitee
B
Brahim • couple • fr
10
2026-06-27 • via Nuitee
C
Chantal • couple • fr
8
2026-04-30 • via Nuitee
C
Celine • solo_traveller • fr
8
Pros:

L’emplacement la piscine

Cons:

Néant mais un peu cher

2026-04-28 • via Nuitee
S
Sonia • couple • fr
7
7/10 bien
Pros:

Les extérieurs, le calme , la musique

Cons:

Pour connaître l’établissement, la qualité des repas a baissé, et pour un tarif plus élevé
Pas de place pour se garer
3 bus qui bloquent les passages /pourquoi les bus ne se garent pas en dehors de l’hôtel une fois que les clients sont descendus ??

2026-04-27 • via Nuitee
S
Sarah • family_with_children • ch
8
Pros:

Emplacement, parking sécurisé, piscine et repas

Cons:

Pas de vente d'alcool

2026-04-13 • via Nuitee
E
Eva Cristina • family_with_children • es
10
Pros:

El hotel es muy bonito, la piscina está muy bien, hay mucha tranquilidad y el personal es muy amable. Las habitaciones son muy amplias y las camas son muy cómodas.

2026-04-06 • via Nuitee
L
Lisha • couple • nl
5
Geen aanrader voor verblijf.
Pros:

Mooi complex met groot zwembad.
Grote kamer

Cons:

Personeel niet gastvrij. Geven geen informatie alleen als je dingen vraagt.
Hard bed. Veel kalk op sanitair, knop toilet werkt matig.
Massaal diner in buffetvorm, en als het op is had je pech.
Ontbijt uitgestorven.
Geen aanrader

2025-11-04 • via Nuitee
C
Charlotte • family_with_children • dk
5
Pros:

OK hotel til prisen, men ikke udover det. Kan fint bruges til et par overnatninger, men ikke meget mere. Personalet dog yderst tjenestevilligt.

Cons:

Noget trist morgenmad. Den første morgen var der stort set ikke noget brød - og det, der fandtes, var tørt.
Billeder af værelser fra hotellet matcher ikke virkeligheden. Men man får et ok værelse med 2 senge og eget bad og toilet.

2025-09-08 • via Nuitee
S
Sandora181273 • family_with_children • fr
6
Pas reposant et nourriture à revoir
Pros:

La piscine, l'environnement du lieu qui est très beau, la grandeur des chambres et la tv même si pas en français malgré les réglages

Cons:

La climatisation qui fait un bruit changeant toute la nuit, la literie et l'oreiller qui sont très durs, le repas léger et le petit déjeuner qui est passable (pain blanc sec, confiture et miel séchés...), le personnel qui vous appelle direct dans la chambre pour régler et de payer la bouteille d'eau en espèces à part du repas...

2025-09-04 • via Nuitee
K
KARA BEL • couple • fr
9
Hôtel au top
Pros:

Propreté. Équipements emplacement et amabilité du personnel +++
C'est un très bel hôtel très calme
Pas déçu de mon passage

2025-07-26 • via Nuitee
A
Asmae • family_with_children • ma
7
Pros:

Personnel très serviable et gentil

Cons:

Restauration limitée

2025-07-07 • via Nuitee
S
Stuart • young couple • ca
5
Passable
2025-05-25 • via Nuitee
I
Ikram • family with young children • ma
10
Exceptional
Pros:

Staff was so friendly and helpful

Cons:

Nothing . Everything was so good

2024-08-13 • via Nuitee
M
Mark • review category business travellers • gb
7
A nice enough place, the food was was covered in flies and the AC wasn't very cold
Pros:

Good location, rooms were nice and large and very clean.

Cons:

The AC wasn't very good, didn't get very cold. The staff didn't seem to know how to check us in. The breakfast wasn't great with the food being covered by flies.

2024-06-18 • via Nuitee
L
Leonidas • family with young children • gr
9
Superb
2024-01-29 • via Nuitee
H
Hktrooper • review category business travellers • gb
5
Passable
Pros:

A little tired and in need of sprucing up, however, for the price and the location it was good. Staff were helpful.

2023-08-06 • via Nuitee
A
Anas • review category business travellers • us
10
The staff was incredible
Pros:

The staff was exceptional - would highly recommend

Cons:

Water pressure in shower

2023-06-03 • via Nuitee