Smile Hotel Putrajaya

Hotels
7 (1375 reviews)
67 Jalan Diplomatik present 15 diplomatik, , Putrajaya , my

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Breakfast in the room
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good value for money
Cons:
Cleanliness issues
Limited parking
Bathroom maintenance required

Categories

Cleanliness
5.75
Several reviews mentioned unclean conditions and unpleasant odors.
Service
8.25
Positive comments about friendly staff and ease in communication.
Location
8.25
Strategic location near many restaurants and shops.
Room Quality
6.25
Mixed sentiments; some comfort but issues with cleanliness reported.
Amenities
6.75
Basic amenities available, with some compliments on facilities, albeit some shortcomings.
Value for Money
7.25
Generally perceived as good value for the price paid.
Food and Beverage
6.75
Access to food options nearby, enhancing overall experience.
Overall Experience
6.75
Mixed feedback but overall a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:54

Property Description

Convenient Location
Situated within close proximity to popular attractions like District 21 IOI City and IOI City Mall.

Comfortable Accommodation
Enjoy air-conditioned rooms with essential amenities such as a flat-screen TV, desk, and private bathroom.

Great Facilities
Benefit from room service, a 24-hour front desk, and complimentary WiFi during your stay.

Book your stay at Smile Hotel Putrajaya for a convenient and comfortable experience near Kuala Lumpur International Airport.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

7
Based on 1375 reviews
Cleanliness: 5.75
Service: 8.25
Location: 8.25
Room Quality: 6.25
Amenities: 6.75
Value for Money: 7.25
Food and Beverage: 6.75
Overall Experience: 6.75
Z
ZAKARIA couple my
7
2026-07-04 via Nuitee
M
mawardi solo_traveller my
8
2026-07-04 via Nuitee
Z
Zulkifli solo_traveller my
7
2026-07-03 via Nuitee
N
Norasimah couple my
7
2026-06-30 via Nuitee
S
Shah couple my
10
2026-06-29 via Nuitee
D
Daniel solo_traveller my
1
the overall stay was compromised by poor maintenance, dusty and a cramped layout.
Pros:

The room comes equipped with practical essentials including a wall-mounted iron and ironing board, a hairdryer, and an individual water heater unit in the bathroom.

There is a compact desk inside the room that provides just enough space to set up a laptop and get some basic work done.

The reception area is compact but features a modern digital kiosk/display screen and basic couch seating for guests while waiting.

Cons:

Poor Maintenance & Finishings of the room maintenance feels very rushed. The door frame area shows an incredibly messy, unpainted layer of white plaster/filler running right down the wall decoration.

The room features a strange, large green painted concrete block with exposed plumbing pipes running up the wall. It takes up valuable space and was strangely being used to store random office box folders.

The bathroom layout is exceptionally narrow and tight, making it uncomfortable to move around easily.

The overall footprint of the single room is highly restrictive, leaving very little walking room once a single suitcase is brought inside.

2026-06-28 via Nuitee
M
Mohd Asmawi extended_group my
10
2026-06-26 via Nuitee
N
Norlia extended_group my
10
2026-06-20 via Nuitee
H
HYGINUS LESTER JUNIOR extended_group my
8
Simple and comfortable
Pros:

Very convenient and strategic. Lots of shops and eateries.

Cons:

Everything was good.

2026-06-18 via Nuitee
H
Hazlina solo_traveller my
9
Pros:

Clean , staf very helpful
Ana facilities surrounding

Cons:

No parking near by

2026-06-16 via Nuitee
N
Nur Aisyah solo_traveller my
10
Pros:

cantik dan selesa

Cons:

aircond tak sejuk

2026-06-12 via Nuitee
N
Nur solo_traveller my
8
2026-06-11 via Nuitee
Z
Zulkifli solo_traveller my
7
2026-05-29 via Nuitee
A
Abd Rahim solo_traveller my
7
Pros:

Bilik sangat sempit untuk 2orang pengguna... lokasi hotel sangat strategik.

Cons:

Bilik sangat sempit untuk 2orang pengguna.

2026-05-22 via Nuitee
M
Mohamad ShahrulNazmi couple my
10
2026-05-22 via Nuitee
M
Marliza solo_traveller my
8
2026-05-11 via Nuitee
A
Azlina solo_traveller my
9
2026-05-04 via Nuitee
E
Ella solo_traveller my
7
Nice and clean.
Pros:

Location in town so easy to find and want buy food...
The hotel room is very clean and comfortable.

Cons:

Very uncomfortable cigarette smell, and you can hear noises from other rooms.

2026-05-04 via Nuitee
M
mohd anuar solo_traveller my
10
2026-05-01 via Nuitee
N
nor couple my
10
2026-04-29 via Nuitee