Smile Hotel Putrajaya

Hotels
7 (1401 reviews)
67 Jalan Diplomatik present 15 diplomatik, , Putrajaya , my

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Breakfast in the room
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good value for money
Cons:
Cleanliness issues
Limited parking
Bathroom maintenance required

Categories

Cleanliness
5.75
Several reviews mentioned unclean conditions and unpleasant odors.
Service
8.25
Positive comments about friendly staff and ease in communication.
Location
8.25
Strategic location near many restaurants and shops.
Room Quality
6.25
Mixed sentiments; some comfort but issues with cleanliness reported.
Amenities
6.75
Basic amenities available, with some compliments on facilities, albeit some shortcomings.
Value for Money
7.25
Generally perceived as good value for the price paid.
Food and Beverage
6.75
Access to food options nearby, enhancing overall experience.
Overall Experience
6.75
Mixed feedback but overall a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:54

Property Description

Convenient Location
Situated within close proximity to popular attractions like District 21 IOI City and IOI City Mall.

Comfortable Accommodation
Enjoy air-conditioned rooms with essential amenities such as a flat-screen TV, desk, and private bathroom.

Great Facilities
Benefit from room service, a 24-hour front desk, and complimentary WiFi during your stay.

Book your stay at Smile Hotel Putrajaya for a convenient and comfortable experience near Kuala Lumpur International Airport.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

7
Based on 1401 reviews
Cleanliness: 5.75
Service: 8.25
Location: 8.25
Room Quality: 6.25
Amenities: 6.75
Value for Money: 7.25
Food and Beverage: 6.75
Overall Experience: 6.75
A
Ahaddhaniah solo_traveller my
6
OK la, can be improved
Pros:

Location, close to shops, laundrette and restaurants, lively at night. I had the misfortune of a room without a window, which always gives me anxiety- but the room size was good, so it was not too bad for a one-night stay.

Cons:

Lobby was small and poorly lit- I arrived at night and it was not a good first good impression. Staff not exactly friendly either, appeared almost like they were hiding behind the tall reception counter. Perhaps it was tall for safety reasons. Peeling paint in room- perhaps leaking pipes somewhere.

2026-08-21 via Nuitee
M
Mohd.Saifullah extended_group my
5
2026-08-20 via Nuitee
J
Jaio solo_traveller my
8
2026-08-18 via Nuitee
N
noor atiqah couple my
10
2026-08-17 via Nuitee
B
Bin Abd Nasir couple my
10
2026-08-15 via Nuitee
M
MUHAMMAD AQIL couple my
8
2026-08-15 via Nuitee
L
LIM solo_traveller sg
6
Room env need to be upgrade
Pros:

Location to PutraJaya

Cons:

Surrounding got lot of shops.

2026-08-13 via Nuitee
H
Hairul Izwan solo_traveller my
8
Pros:

Easy to get food. Hotel location near to shops, pharmacy, restaurants.

2026-08-13 via Nuitee
N
NUR IRYANI extended_group my
10
2026-08-10 via Nuitee
S
siti solo_traveller my
8
Pros:

Location near to Q Bistro
Room very clean and comfortable beds

Cons:

No window.

2026-08-10 via Nuitee
Z
Zainal couple my
8
2026-08-07 via Nuitee
M
MOHAMAD ALIM solo_traveller my
8
2026-08-04 via Nuitee
M
Muhammad extended_group my
10
2026-07-24 via Nuitee
I
Iffah couple my
8
2026-07-23 via Nuitee
H
Hanizal solo_traveller my
5
2026-07-22 via Nuitee
S
sharifah couple my
8
Pros:

Nice

2026-07-22 via Nuitee
N
Nur Amalina solo_traveller my
7
ok
Pros:

location

Cons:

the walls are not soundproof

2026-07-19 via Nuitee
L
Letchumy solo_traveller my
10
2026-07-19 via Nuitee
J
Johnady solo_traveller my
10
Pros:

Surau

Cons:

Small size

2026-07-18 via Nuitee
A
Ainie couple my
7
2026-07-16 via Nuitee