Smile Hotel Putrajaya

Hotels
7 (1365 reviews)
67 Jalan Diplomatik present 15 diplomatik, , Putrajaya , my

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good value for money
Cons:
Cleanliness issues
Limited parking
Bathroom maintenance required

Categories

Cleanliness
5.75
Several reviews mentioned unclean conditions and unpleasant odors.
Service
8.25
Positive comments about friendly staff and ease in communication.
Location
8.25
Strategic location near many restaurants and shops.
Room Quality
6.25
Mixed sentiments; some comfort but issues with cleanliness reported.
Amenities
6.75
Basic amenities available, with some compliments on facilities, albeit some shortcomings.
Value for Money
7.25
Generally perceived as good value for the price paid.
Food and Beverage
6.75
Access to food options nearby, enhancing overall experience.
Overall Experience
6.75
Mixed feedback but overall a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:54

Property Description

Convenient Location
Situated within close proximity to popular attractions like District 21 IOI City and IOI City Mall.

Comfortable Accommodation
Enjoy air-conditioned rooms with essential amenities such as a flat-screen TV, desk, and private bathroom.

Great Facilities
Benefit from room service, a 24-hour front desk, and complimentary WiFi during your stay.

Book your stay at Smile Hotel Putrajaya for a convenient and comfortable experience near Kuala Lumpur International Airport.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

7
Based on 1365 reviews
Cleanliness: 5.75
Service: 8.25
Location: 8.25
Room Quality: 6.25
Amenities: 6.75
Value for Money: 7.25
Food and Beverage: 6.75
Overall Experience: 6.75
E
Ella • solo_traveller • my
7
Nice and clean.
Pros:

Location in town so easy to find and want buy food...
The hotel room is very clean and comfortable.

Cons:

Very uncomfortable cigarette smell, and you can hear noises from other rooms.

2026-05-04 • via Nuitee
A
Azlina • solo_traveller • my
9
2026-05-04 • via Nuitee
M
mohd anuar • solo_traveller • my
10
2026-05-01 • via Nuitee
N
nor • couple • my
10
2026-04-29 • via Nuitee
N
Norhalis • solo_traveller • my
6
2026-04-28 • via Nuitee
A
Abdullah • solo_traveller • my
7
Pros:

Bilik bersih

Cons:

Paip air dan pemanas air yang rosak. Tiris

2026-04-27 • via Nuitee
M
Mohamad Najib Bin Ngadi • couple • my
8
2026-04-26 • via Nuitee
H
Hazimi • solo_traveller • my
10
2026-04-24 • via Nuitee
M
Mat • couple • my
10
Pros:

Romm and location.

Cons:

Facilities good

2026-04-24 • via Nuitee
S
Saidin • couple • my
6
It was worth the money
Pros:

Location is accessible to a lot of shops nearby.
It is to find food around the hotel
It is convenient to shopping at Mydin.
It is near to Government offices

Cons:

The dispenser for shampoo and both gel not functioning - leaking
The room cleaning service should be offered everyday during guest stay - not upon calling basis.

2026-04-24 • via Nuitee
S
Sem • solo_traveller • my
7
2026-04-22 • via Nuitee
S
Sem • solo_traveller • my
7
Cons:

Toilet in room 314 out of service on 20.4.2026

2026-04-22 • via Nuitee
S
SITI ROQAIYAH • family_with_children • my
9
Pros:

Dapat bilik yang sama macam sebelum ni. Memang selesa sebab besar. Harga pun murah. Dalam bilik ada iron board so tak perlu keluar bilik untuk gosok pakaian. Sekitar hotel banyak tempat makan.

2026-04-15 • via Nuitee
S
Suhaizan • solo_traveller • my
7
2026-04-14 • via Nuitee
M
mohd anuar • solo_traveller • my
9
2026-04-13 • via Nuitee
M
mohd anuar • solo_traveller • my
9
2026-04-13 • via Nuitee
A
Ahmad • couple • my
8
2026-03-30 • via Nuitee
A
afs72 • couple • my
7
2026-03-30 • via Nuitee
A
Ainul Amirah • couple • my
9
2026-03-29 • via Nuitee
M
mr Is • couple • my
7
2026-03-28 • via Nuitee