Smile Hotel Putrajaya

Hotels
7 (1327 reviews)
67 Jalan Diplomatik present 15 diplomatik, , Putrajaya , my

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good value for money
Cons:
Cleanliness issues
Limited parking
Bathroom maintenance required

Categories

Cleanliness
5.75
Several reviews mentioned unclean conditions and unpleasant odors.
Service
8.25
Positive comments about friendly staff and ease in communication.
Location
8.25
Strategic location near many restaurants and shops.
Room Quality
6.25
Mixed sentiments; some comfort but issues with cleanliness reported.
Amenities
6.75
Basic amenities available, with some compliments on facilities, albeit some shortcomings.
Value for Money
7.25
Generally perceived as good value for the price paid.
Food and Beverage
6.75
Access to food options nearby, enhancing overall experience.
Overall Experience
6.75
Mixed feedback but overall a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:54

Property Description

Convenient Location
Situated within close proximity to popular attractions like District 21 IOI City and IOI City Mall.

Comfortable Accommodation
Enjoy air-conditioned rooms with essential amenities such as a flat-screen TV, desk, and private bathroom.

Great Facilities
Benefit from room service, a 24-hour front desk, and complimentary WiFi during your stay.

Book your stay at Smile Hotel Putrajaya for a convenient and comfortable experience near Kuala Lumpur International Airport.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

7
Based on 1327 reviews
Cleanliness: 5.75
Service: 8.25
Location: 8.25
Room Quality: 6.25
Amenities: 6.75
Value for Money: 7.25
Food and Beverage: 6.75
Overall Experience: 6.75
M
MUHAMMAD FAUNIZAN BIN • couple • my
7
2026-03-14 • via Nuitee
M
Mohd • solo_traveller • my
5
2026-03-11 • via Nuitee
S
Shivan Devi Ravindran • solo_traveller • my
6
Good stay and peaceful
Pros:

Strategic location
Friendly staff

2026-03-10 • via Nuitee
A
Ain Syakilla • solo_traveller • my
10
2026-03-08 • via Nuitee
M
Mohd Rashidi • solo_traveller • my
7
2026-03-04 • via Nuitee
M
MUHAMMAD FAUNIZAN BIN • couple • my
7
Pros:

Room compatible

Cons:

Parking

2026-03-02 • via Nuitee
W
warnma • couple • my
8
2026-02-26 • via Nuitee
M
MOHAMAD IKMAL ALIFF • couple • my
10
2026-02-24 • via Nuitee
A
amir • couple • my
9
Pros:

Comfortable n clean

2026-02-14 • via Nuitee
N
Nuur22 • couple • my
8
2026-02-14 • via Nuitee
N
Nurul Ameera • couple • my
8
2026-02-14 • via Nuitee
S
Shau Mu Lan • solo_traveller • my
10
2026-02-13 • via Nuitee
N
Noraini • extended_group • my
7
2d1n at SMILE Hotel 😊
Pros:

The atmosphere around the hotel is nice, organized and clean. Complete with convenience stores and food.

Cons:

Difficult to find parking.
Early in the morning there was water in the tap next to the toilet. After 9am. No water came out of the tap. Had to use the shower water

2026-02-11 • via Nuitee
H
Hazira • solo_traveller • my
6
2026-02-11 • via Nuitee
M
MOHD NASIR • solo_traveller • my
9
OVERALL THE BEST HOTEL IN PUTRAJAYA
Pros:

SO MANY RESTAURANT HERE AND THE BEST LOCATION EASY TO ACCESS AVERY WHERE.

Cons:

SLOW SHOWER FOUNTAIN CAUSES WATER TOO HOT

2026-02-11 • via Nuitee
M
Mohd Zuwairi • solo_traveller • my
3
2026-02-11 • via Nuitee
S
Shaik • couple • my
7
Overall good location and clean
Cons:

Water pump for toilet can't use but the reception asked to change the room ...fair enough

2026-01-31 • via Nuitee
S
Siti Mariana • couple • my
8
Worth the money
Pros:

Tv

Cons:

No parking

2026-01-31 • via Nuitee
N
Nursuhadah • couple • my
6
2026-01-30 • via Nuitee
N
nasir • couple • my
6
2026-01-26 • via Nuitee