Hotel Principado Durango

Hotels
Independent
8.4 (152 reviews)
Bruno Martinez 165 Norte, Zona Centro, Durango, DGO, 34000 , Durango , MX

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Free breakfast
Smoke-free property
Tours/ticket assistance
Parking (limited spaces)
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Value for money
Adequate amenities
Cons:
Poor service at front desk
Small room size
Some amenities lacking
Issues with breakfast availability

Categories

Cleanliness
7.4
Multiple reviews mention cleanliness positively, but issues with room maintenance and old facilities noted.
Service
8.9
Reviews highlight friendly staff, but negative experiences with front desk service reported.
Location
8.9
Positive feedback on the hotel's central location and convenience.
Room Quality
7.4
Rooms described as small and outdated, but satisfactory for the price.
Amenities
8.4
Basic amenities provided; however, some reviews mention issues with functionality.
Value for Money
9.4
Good value for the price, especially considering the services offered.
Food and Beverage
8.4
Breakfast positively noted, though some have commented on limited options.
Overall Experience
8.4
Overall a mixed experience, with both positive and negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:28

Property Description

Experience a stay at Hotel Principado Durango, where comfort meets convenience in the heart of Durango.

Dining Delight
Savor delicious meals at our hotel restaurant, or indulge in room service during limited hours. Don't miss our complimentary buffet breakfast served daily from 7:30 AM to 11:00 AM to kickstart your day!

Modern Amenities
Stay connected with complimentary wireless internet access throughout the property. Our business center and 24-hour front desk ensure your needs are always met.

Comfortable Accommodations
Unwind in one of our 55 well-appointed guestrooms featuring flat-screen televisions and essential conveniences like complimentary bottled water and free local calls, making your stay as relaxing as possible.

Book your unforgettable stay at Hotel Principado Durango now and explore the vibrant surroundings!

Important information:

  • Children may not be eligible for complimentary breakfast.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 152 reviews
Cleanliness: 7.4
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 8.4
Value for Money: 9.4
Food and Beverage: 8.4
Overall Experience: 8.4
T
Tania partner
10
Pros:

Tiene estacionamiento en las instalaciones. Muy lompio. Trato amable.

2025-10-10 via Nuitee
R
Raul partner
8
Pros:

Hotel muy limpio y personal amigable y atento

2025-10-09 via Nuitee
I
Ivan
10
Pros:

Es un hotel de 3 estrellas y te entrega conforme a esto, lugar sencillo con algunos detalles porque es un antiguo el inmueble, pero estuvimos agusto, limpio y con lo que necesitas (internet, agua caliente, AC)
Por el precio y ubicación estuvo bueno.

2025-09-23 via Nuitee
J
Juan José
10
Pros:

Excelente atencion en restaurante

2025-09-20 via Nuitee
M
Maritza
2
Pros:

This place was horrible, old, bed was like sleeping on a piece of wood, pillows were hard and very thick. Breakfast was cold, by 9 am everything was gone, no more yogurt or fruit. Breakfast was from 7 to 11. Not recommended at all. Who ever rated "excellent" and 4 star must be allof the owners family. Front desk personnel had a face lile they hate their job. No ice in the restaurant or the hotel.

2025-09-20 via Nuitee
O
ORASIO
4
Pros:

Most of the staff is very friendly and pleasent.
The exception are two employees in the front desk.
One a male and the other a heavy set woman. Both were rude.

2025-09-20 via Nuitee
E
Ernesto family
10
Pros:

Excelente servicio

2025-09-13 via Nuitee
R
rogelio partner
8
Pros:

Es confortable en lo que respecta

2025-09-11 via Nuitee
G
Guadalupe family_with_children
6
Pros:

me gusto su ubicacion
no me gusto no habia ganchos para colgar la ropa y el elevador se descompuso

2025-09-05 via Nuitee
V
Verified traveler
8
Pros:

Desayuno muy básico, los chilaquiles estaban deliciosos, pero dicen ser bufete y te sirven las mismas cocineras muy poco, el hotel cómodo para pasar la noche

2025-08-31 via Nuitee
A
Antonio
4
Pros:

La recepcionista con pésima actitud de servicio, siempre con mala cara y contestando de mala manera y con prepotencia a todos los huéspedes.
El personal de cocina con excelente actitud de servicio y muy atentas.

2025-08-31 via Nuitee
S
Sandro family
8
Pros:

nomas no me gusto. ya no habia estacionameiento para mi carro me dejaron afuera

2025-08-24 via Nuitee
I
Irbing partner
10
Pros:

Excelente servicio

2025-08-21 via Nuitee
J
Jorge partner
8
Pros:

El hotel es algo sencillo pero bien

2025-08-21 via Nuitee
F
Fili Rafael family
10
Pros:

Muchísimas opciones de comida muy rico

2025-08-18 via Nuitee
P
Pamela del Carmen Corella friends
10
Pros:

Recomendable. Ubicado en el centro. Muy buen desayuno.

2025-08-17 via Nuitee
G
German
6
Pros:

En expedía

2025-08-15 via Nuitee
O
OMAR
10
Pros:

Delicioso desayuno, excelente atención

2025-08-15 via Nuitee
M
Maria Adriana
6
Muy mala experiencia.
Pros:

A nuestra llegada no contaban con la información de la reservación. Según ellos se hicieron dos reservas por separado y solo para adultos, sin contar a los niños, además con fecha de entrada el día 15 y salida el 16. A regañadientas nos dieron acceso y no incluyeron el desayuno de los niños, nos querían cobrar a huéspedes extras. El hotel solo , limpio con las habitaciones desocupadas abiertas. Lámparas de noche sin funcionar.

2025-08-15 via Nuitee
N
Nadia partner
6
Pros:

El desayuno incluido y el personal del restaurante es lo único que salva a este hotel. El personal de recepción con muy mala actitud. Las habitaciones están exageradamente pequeñas y nada funcionales. No hay donde guardar cosas, donde colgarlas, donde poner las maletas.
No lo recomiendo para nada para una estancia mayor a un día.

2025-08-11 via Nuitee