East King Business Hotel (West Lake store, Hangzhou)

Hotels
7.8 (28 reviews)
No.1 Yuewang Road , Hangzhou , cn

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Kind staff
Excellent location
Cons:
Dated rooms
Mediocre breakfast
Cleanliness issues

Categories

Cleanliness
6.85
Average at best cleanliness noted in the reviews.
Service
8.81
Staff is kind and provides thorough explanations.
Location
9.35
Location is excellent, quiet environment but close to downtown.
Room Quality
6.81
Hotel is dated, and configuration issues with room types were noted.
Amenities
8.33
Standard quality for this hotel tier.
Value for Money
7.8
Fair price for the location and service provided.
Food and Beverage
6.35
Breakfast quality was mediocre according to feedback.
Overall Experience
8.12
The overall experience is in line with expectations for the rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:22

Property Description

Luxury Amenities
East King Business Hotel offers a range of upscale amenities including a restaurant, gym, and spa centre. Guests can indulge in relaxation and wellness without leaving the property.

Convenient Location
Situated just a short walk from the picturesque West Lake, guests can easily explore the beauty of Hangzhou. With a nearby subway station providing access to key destinations, the hotel is a perfect choice for both leisure and business travelers.

Modern Comfort
Each guest room is tastefully decorated with modern furnishings and equipped with essential amenities for a comfortable stay. From cable TV to a minibar, guests can unwind and recharge in a cozy environment.

Book your stay at East King Business Hotel for a luxurious and convenient experience in Hangzhou.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 28 reviews
Cleanliness: 6.85
Service: 8.81
Location: 9.35
Room Quality: 6.81
Amenities: 8.33
Value for Money: 7.8
Food and Beverage: 6.35
Overall Experience: 8.12
A
akihiko couple jp
10
Pros:

スタッフが親切。翻訳などを通じて丁寧に説明してくれる。ロケーションが最高。静かな環境だが、繁華街が近い。

Cons:

建屋は古い。コンセントの位置が悪い

2025-12-12 via Nuitee
H
Hao couple au
10
2025-11-10 via Nuitee
S
SACHA
8
Pros:

Hôtel correct pour le prix et très bien placé. Avec une bonne rénovation ce serait top. Petit déjeuner médiocre

2025-08-18 via Nuitee
T
Tom
6
Pros:

I booked a king size bed and a double bed in the room, but there was only a king size bed and a sofa bed. I complained but they wouldn't change my room and wouldn't refund me so forced to stay a night there. The hotel is dated and cleanliness is average at best. Location is decent though.

2025-08-06 via Nuitee
C
christophe friends
8
Pros:

Bon hotel bien placè en ville. Standing.

2025-04-25 via Nuitee
Y
Young solo traveller sg
9
Comfortable unit for a tired traveller
Pros:

Location was good. Not too far from the West Lake. There were also night markets that was just downstairs and convenient for a flavour of the night market scene in Hangzhou. You can see the brillant sunset of Hangzhou from the living room.

Cons:

Breakfast was provided, but the receptionist did not mention that it stops at 8.30am.
It is a big early to finish the breakfast buffet considering it was a Saturday morning.

2025-04-05 via Nuitee
S
Soma family
4
Pros:

They asked us to change room from sweet to separated two room. I booked lake view but the room can’t see it.

2025-01-01 via Nuitee
T
Tianhong group nl
8
Very good
2024-06-12 via Nuitee
Z
Zhuo family with young children sg
3
Poor
Pros:

The space of the room

Cons:

Room has a mouldy smell which i didnt like.
The reception counter was not what i expected, kind of creepy.

2024-01-03 via Nuitee
M
Miin family with young children nz
8
Very good
2023-12-14 via Nuitee
M
Miin family with young children nz
8
Very good
2023-12-14 via Nuitee
A
Artur review category business travellers am
8
Very good
2023-12-11 via Nuitee
C
Claudia group at
8
Very good
Pros:

Good location, relatively clean

Cons:

I believe the facilities are old which makes it look less clean than it is

2023-11-09 via Nuitee
W
Winston young couple id
6
Overall just ok.
Pros:

The location is good

Cons:

Facilities is a bit old and my room that i live has abit of smell.

2023-07-22 via Nuitee
Y
Yong review category business travellers us
1
Dishonest Hotel
Pros:

Location is good

Cons:

This property is not honest. According to booking.com's policy, this property is supposed to collect our payment in the local currency (CNY) when we checked out. But they didn't. They charged our credit card in US dollars directly with a 5.5% mark up of the currency exchange rate. I asked them to change it to the local currency (CNY), but they kept saying they collected in CNY. After we showed them the screenshot of the credit card charge in US dollar, they just ignored our messages. We booked many hotels through booking.com and this is the only one we had the problem with. Hard to believe booking.com will allow this kind of hotels to stay at its website

2023-07-07 via Nuitee
Y
Ye solo traveller ca
8
Very good
Pros:

The hotel is located in a quiet street near a major commercial hub. The popular tourist zone is within a walking distance. I also got an upgraded room with Lake view. Unfortunately, the weather was not cooperating, which is very typical in the winter months in Hangzhou.

I also like the book about the history and culture information about the neighborhood. I grew up in Hangzhou and some buildings are familiar to me as a child, but I never knew the history behind these buildings. I found it is very entertaining to learn the historical development on one of the most famous neighborhood in the city.

Cons:

Can hear the shower sound on the next room.

2023-02-07 via Nuitee
N
Nobuhito
8
Pros:

The hotel building is quite old. The room is so roomy and clean. But much smoking smell.

2021-10-24 via Nuitee
M
MEIFEN
10
Pros:

原只因為價格低廉且附早餐而選擇這家旅店,抵達後才發現距離地鐵站比預想得近,且距西湖極近,晚上的燈光與清晨湖光山色都十分宜人。旅店前便是夜市但並不喧囂。走出岳王路有赴機場的大巴,甚方便。

2019-12-23 via Nuitee
C
Christian partner
8
Pros:

Die Lage des Hotels ist einzigartig. Alles zu Fuss zu erreichen und nahe am See gelegen. Auch das Frühstück war für den Preis sehr umfangreich. Das Hotel selbst ist leider schon etwas in die Jahre gekommen.

2019-11-13 via Nuitee
V
Verified traveler family
8
Pros:

The family room has two storeys. The double bed was on second floor making it difficult for elderly to climb up the stair. As the stairs has no lights on it, it is dangerous for them to go to the toilet during night time.

Very spacious, however the toilet seems to have unpleasant odour.

2019-09-17 via Nuitee