Elite Apart-Hotel

Hotels
8.8 (491 reviews)
улица Кошкарбаева 10\1 , Astana , kz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Soundproof rooms
Grocery deliveries
Coffee Shop on site
Staff adhere to local safety protocols
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly and responsive staff
Cons:
Limited amenities like gym
Minor cleanliness issues

Categories

Cleanliness
8.34
Several comments praised cleanliness, but one mentioned a cigarette smell.
Service
9.31
Positive mentions of service and friendly staff were noted in multiple reviews.
Location
9.35
Reviews highlighted the good location and access to the city.
Room Quality
8.8
Generally positive feedback on room comfort, although some minor issues were mentioned.
Amenities
8.33
Some amenities are lacking, like a gym, which affected the score.
Value for Money
8.79
Many reviews indicated the price was reasonable for the quality offered.
Food and Beverage
8.34
Food options available nearby, but not extensively mentioned in reviews.
Overall Experience
9.11
Overall, guests had a comfortable and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:58

Property Description

Luxurious Accommodations
Elite Apart-Hotel, nestled in Astana, offers elegant 4-star accommodations just a stone's throw away from Bayterek Monument. The air-conditioned rooms are tastefully furnished with modern amenities, ensuring a comfortable stay for all guests.

Convenient Facilities
With free WiFi, a 24-hour front desk, and family rooms, Elite Apart-Hotel caters to the needs of every traveler. Guests can enjoy a range of facilities including a desk, flat-screen TV, balcony, and a private bathroom with a bidet, making their stay convenient and hassle-free.

Prime Location
Situated near major attractions like Khazret Sultan Mosque and Expo 2017 Astana, Elite Apart-Hotel offers easy access to the city's landmarks. The property's proximity to Nursultan Nazarbayev International Airport and offering a paid airport shuttle service adds to the convenience for guests.

Book your stay at Elite Apart-Hotel now for a luxurious and convenient experience in Astana.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TSE

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 491 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
H
H.Ali Ulusoy • solo_traveller • tr
9
Nice stay, Fully equipped room with lots of storage.
Pros:

Everything as expected. The building itself is a little bit confusing but it was fine after a couple of times missing the correct floor for the exit. Reception was very kind and helpful! Was safe too!

Cons:

Nothing to not like actually... I needed just a room. Very satisfied with the room. The building itself is a little bit confusing but there is nothing to do with it.

2026-04-18 • via Nuitee
E
Elena • extended_group • kz
10
2026-04-18 • via Nuitee
P
Patrick • couple • ie
8
Very good
Pros:

Great location. Good space in room. All in all we were very happy there

Cons:

Put in a room initially that wasn’t so good. We were moved because the window would not close. The room we were moved to was much nicer in many ways

2026-04-15 • via Nuitee
Наталья • couple • kz
10
Pros:

Отлично

2026-04-13 • via Nuitee
K
Kishkenbayeva • solo_traveller • kz
10
Pros:

Понравилось, что везде чисто и аккуратно, в номере было уютно и спокойно. Персонал вежливый и внимательный, быстро реагирует на просьбы🫶

2026-04-12 • via Nuitee
N
Nadezda • couple • ru
7
Pros:

The apartment was clean and quite, and large enough. The location is not very convenient, but we took a taxi.

Cons:

The hotel is located in a residential building, so we had a hard time finding the entrance. There's no sign on the building and half an hour we running around the building at 4 AM at temperature -25. And it was poor heating in the room when we came.

2026-04-06 • via Nuitee
A
Alexander • couple • kz
7
2026-04-06 • via Nuitee
D
Dmitrii • couple • ru
6
This was good stay at all, but a lot of improvements should be done, espesially with the signs
Pros:

1. Great location.
2. Apartment with kitchen and laundry.
3. Good view
4. Groceries inside the building and couple of restaurants
5. Quiet place

Cons:

1. There are no signs about the Hotel on the building or enties at all. If you don't know where to go you will never find this Hotel.
2. You have to wait at the entry every time you want go inside the building. You will not have a key. After midnight you will wait for 15-20 minutes pressing the ring button.
3. There is no reception.
4. There is no regular housekeeping. You have to ask about it and it can be done only one time in 3 days.
5. Cheap furniture (some is broken).
6. Keyless entry to the room sometimes not working. You have to re-enter the code for 4-5 times to be able to get to your room.

2026-04-03 • via Nuitee
B
Boris • couple • kz
10
2026-04-02 • via Nuitee
D
Denis • couple • kz
10
2026-04-02 • via Nuitee
Аскар • couple • kz
7
2026-03-31 • via Nuitee
S
svetlana • solo_traveller • ru
10
Ликвидировать запах, убрать ковер
Pros:

Расположение максимально соответствовало моему запросу

Cons:

Запах

2026-03-31 • via Nuitee
L
Leonid • solo_traveller • ru
10
Pros:

Отличное место для подачи на американскую визую есть кафешка с завтраками, магазинчик на одном из этажей

2026-03-29 • via Nuitee
K
KALMAN • couple • kz
10
Very good
Pros:

Very good

Cons:

Very good

2026-03-28 • via Nuitee
A
Aldiiar • couple • kz
10
2026-03-27 • via Nuitee
K
Khayrullo • solo_traveller • uz
10
2026-03-22 • via Nuitee
C
Christina • solo_traveller • cy
8
2026-03-19 • via Nuitee
G
Georgii • solo_traveller • ru
10
2026-03-18 • via Nuitee
E
Eduard Ali • solo_traveller • de
8
2026-03-17 • via Nuitee
A
ALEKSANDR • solo_traveller • ru
8
Все супер.
Pros:

Близко к аэропорту и к посольству США. Рядом есть кафе, аптеки. Отличный вид из окна.

Cons:

Было очень жарко в номере, спал с открытым окном.

2026-03-17 • via Nuitee