Airport Hotel Mahal

Hotels
Independent
6.4 (44 reviews)
K - 59, Mahipalpur, Mahipalpur - Vasant, Kunj Main Road, IGI Aiport, NH-8, New Delhi, Delhi, 110037 , New Delhi , IN

Facilities

Meeting rooms
Health or beauty spa nearby
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
None mentioned
None mentioned
Cons:
Unclean rooms
Unresponsive staff
Issues with TV
Poor room cleanliness
Disappointing amenities
High price for poor quality
Lack of food and beverage services

Categories

Cleanliness
3.5
Cleanliness was a major concern for guests, with reports of unclean rooms and dissatisfaction.
Service
2
Service received extremely negative feedback with reports of unresponsive staff and unclean bedding.
Location
5
The location was not highlighted positively or negatively in reviews, resulting in a neutral rating.
Room Quality
2
Guests expressed dissatisfaction with room quality, citing issues with TV, cleanliness, and bedding.
Amenities
2
Amenities like restaurant, breakfast, and TV did not meet guests' expectations, leading to disappointment.
Value for Money
2
Many guests felt that the price did not justify the poor quality of services received.
Food and Beverage
2
Food and beverage services were lacking according to reviews, creating a negative experience for guests.
Overall Experience
2
The overall experience at the hotel was overwhelmingly negative, with guests dissatisfied across all aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 10:59

Property Description

Rooftop Terrace and Complimentary Services: Take in breathtaking views from our rooftop terrace and enjoy amenities like complimentary Wi-Fi and concierge services.

Dining and Room Comfort: Indulge in delicious meals at the restaurant or pamper yourself with 24-hour room service in the comfort of your room with a plush pillowtop bed.

Convenient Amenities and Services: Benefit from features such as a 24-hour business center, express check-in/check-out, and a complimentary airport shuttle.

To experience luxury and convenience during your stay in New Delhi, book your room at Airport Hotel Mahal today.

Important information:

  • One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

6.4
Based on 44 reviews
Cleanliness: 3.5
Service: 2
Location: 5
Room Quality: 2
Amenities: 2
Value for Money: 2
Food and Beverage: 2
Overall Experience: 2
V
Verified traveler
2
Horrible
Pros:

Estado horrible, no tenía ni restaurante ni desayuno como ponía el anuncio.

2025-02-07 via Nuitee
S
sunita
2
Pros:

TV was not working called few times no satisfied answer bed was not clean properly

2025-02-03 via Nuitee
T
Timothy
2
Pros:

It is a scam. I am not sure why it made to Expedia listing. It is not a hotel. Nothing looks like on the pictures. Everything is dirty and it is total scam. They will ask for taxi money and more room money from you before you leave the hotel. If you don't pay up, they will not get a taxi for you to get back to the Airport. This hotel needed to be delisted from Expedia immediately.

2025-01-29 via Nuitee
V
Verified traveler
2
Pros:

Misleading information saying there’s a shuttle service. Can do better on cleaning but there was hot water. There was TV but not working. It was in the main road. Stayed one night, had layover for flight. Name is different than in Hotel.com, the sign says Hotel Mahal only.

2025-01-27 via Nuitee
N
Nadia family
10
Pros:

Nice stay we are 5 in one room. It was very very spacious and staff are very supportive.

2025-01-25 via Nuitee
F
Food family
10
Pros:

Hotel is near to the Airport It comes outside of Airport area which is about 3 km. Therefore hotel is between 3-4 km from the Airport and not at the Airport. One thing is here most of the hotels put wrong location showing there hotels at the Airport. But in that case atleast this hotel is showing actual location and picture of rooms. Rooms are clean and good size. Staffs are cordial. We use it for transit hotel due to complementary transfer. Thank you for your service.

2025-01-25 via Nuitee
V
Viz
10
Pros:

Rooms are neat and clean. Thanking you providing car parking for 3 days. We will visit again

2025-01-25 via Nuitee
W
WTI family
10
Pros:

Thanking you for your service. Hotel is very improved with new management. I was picked up timely from the Airport. Rooms are very spacious and clean. Hotel is very approachable and located on main road safe and secure. I recommend all who visit Delhi.

2025-01-25 via Nuitee
B
BOB family
10
Pros:

Room are neat and clean. Staff are very cordial. Thanking you for your complementary pick-up. We will visit again.

2025-01-25 via Nuitee
A
Anju
2
Hotel did not accept our reservation
Pros:

Our reservation was not accepted. They told us that this is a hotel with new name and management. They don't have any booking by that name and number. Refused to give us a room. We had to manke a new reservation and pay again to get a room.

2022-01-16 via Nuitee
F
Fabio
2
Hotel ruim, fétido e sujo.
Pros:

Hotel precário, com quartos cheirando mal e banheiros com ninhos de pomba, isso mesmo, ninhos de pomba. Fétido, com lençóis cheirando mal e sujos, localização ruim. Enfim, se tiverem desesperados por um hotel ele pode até servir mas no geral é péssimo. O atendimento é bom mas não supera todos os pontos negativos.

2020-03-11 via Nuitee
A
ANTHONY self
2
Pros:

they left me out to dry, left me at airport. worst experience and I paid for getting nothing but screwed.

2020-02-16 via Nuitee
V
Verified traveler family
2
Pros:

Noone came to pick us up. We had to go to another hotel. I would like a refund on both the nights.

2020-02-05 via Nuitee
V
Verified traveler
6
Pros:

The hotel is full of surprises. It looked great in the photos but you get there and it looks like a dump from outside - old facade with a jumble of cables, dirty roadside; almost shocking. But inside, again, it'

2020-02-04 via Nuitee
V
Verified traveler family
8
Pros:

My Booking included pickup from Airport . The Cars didn't come on time . Had to wait for an hour at the Airport in winter night . The driver said that he was not communicated properly.
Such things should never happen in this modern age.

2020-01-08 via Nuitee
S
Sheganz family
6
Pros:

I did not check check into this hotel because expedia fooled me into this hotel. Expdeia chraged me a hefty fund saying its a great offer and tried to put me into this crazy hotel.
Shame on you expedia !! You have lost me and friends and family from ever doing business with you !!

2020-01-07 via Nuitee
V
Verified traveler family
2
Pros:

Very dirty, stairs has no lights, safety can be issue. Bad smell inside the room, both rooom condition was terrible.

2020-01-03 via Nuitee
W
Wan family_with_children
10
Pros:

Near halal food

2019-12-13 via Nuitee
V
Verified traveler family
2
Pros:

location horrible, service horrible. Bed and shower very dirty

2019-11-10 via Nuitee
V
Verified traveler self
2
Pros:

I was not able to find the hotel. Taxi driver went around d area asking with no luck. I had printed off confirmation from hotel which also had no phone. Number on it. Disastrous results. I imagine I was charged for the room. I had to give another hotel.

2019-10-19 via Nuitee