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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Billiards
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Valet parking
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Karaoke
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Pool with view
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Toilet with grab rails
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Public transport tickets
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Pool bar
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Plunge pool
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Kids' club
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Hot spring bath
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Outdoor fireplace
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Tour/class on local culture
Review Highlights
Categories
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Property Description
Luxurious Accommodation:
Indulge in 5-star comfort at Silk Path Grand Sapa Resort & Spa, where elegant rooms with dark wood furnishings and mountain views await. Relax in style with a private balcony, flat-screen TV, and minibar.
State-of-the-Art Facilities:
Unwind in the indoor heated pool or treat yourself to a rejuvenating massage at the spa. Benefit from amenities like free WiFi, a 24-hour front desk, and a shared lounge. Kids can have a blast at the kids' club while you enjoy discounts on spa treatments.
Convenient Location:
Located near Fansipan Mountain and Sa Pa Lake, our resort offers breathtaking views and a complimentary pick-up service. Explore the beauty of Sapa Town with ease from our prime location.
Book now for a memorable stay at Silk Path Grand Sapa Resort & Spa!
Please note that a valid photo ID and a credit/debit/banking card corresponding to the name on the booking are required at check-in. A copy of an ID will not be accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Beautiful hotel in a great location. The staff are fantastic ( I'll mention LaLa and Nora on front desk as being very special) - nothing too much trouble, helped with sorting guides at short notice, provided early morning weather advise re trip tp Fanispan. Would come again - no question
Nothing
The views and the calm environment
N/a
The property was beautiful and well maintained. I'm amazed at the customer service. There was a few hick up with double booking and they went out of their way to correct it for us. It was our mistake and we would've gladly accepted to pay for the extra room but the staff work so hard and got us a refund.
What a wonderful place to stay in Sapa!
The hotel is beautiful, with stunning surroundings and a lovely atmosphere that makes you feel welcome from the moment you arrive.
The staff deserve particular praise for their kindness, professionalism and genuine hospitality. It’s the little things and the attention to detail that make a stay truly memorable.
A beautiful hotel in an equally beautiful part of Vietnam. We’d happily return!
Absolutely beautiful property, gardens were stunning, rooms spacious and staff so helpful.
Beds were a little harder than I typically like, but that is just personal taste. Others in the group were very happy.
Staff were so lovely. It was my partners 30th birthday and they were able to provide a cake to the room for us to celebrate! Breakfast was fantastic with incredible options. Rooms were 10/10 and there was a free shuttle service into and back from sapa town centre
N/a
The best hotel in Sapa. The grounds are stunning, the view amazing, we had the perfect weather for our trip. We stayed in a mountain view room with balcony, couldn’t have asked for a better room.
A special thanks to duty manager, Lala who helped us with arranging transport back to Hanoi after our booked private transfer did not provide great service and we had to get a refund and find an alternative. Lala went above and beyond to organising this for us. Food and beverage manager, Harry was another stand out with his attentive service and great hospitality. The Silk path crew are very professional.
Nothing. Loved everything
The staff was super friendly
My friend slept on an extra bed and mentioned it was a bit uncomfortable. The regular beds were amazing
5 star luxury hotel that exceeded expectations!! Enjoyed the hotel and the restaurant. Highly recommend.
A little bit out of way as us a contained resort. Also, there was no cocktail bar for drinks.
People
Everything was perfect
The view is amazing
A Fine-Looking Property Ruined by Ridiculous Rules
While the room views were lovely and the in-room lighting was well-designed, my overall stay at this property was deeply disappointing. For a hotel that markets itself as a 5-star luxury establishment, the actual experience felt more like staying in a strict correctional facility than a premium resort. We felt constantly monitored and distressed by absurd, hidden regulations.
We stayed 5 nights in this hotel with 2 separated booking, Here is why this property falls drastically short of a 5-star standard:
1. Cold Atmosphere & Inadequate Front Desk Service
First impressions and daily interactions were severely hindered by an incredibly cold and understaffed reception. Throughout our 5 days stay, the staff were completely expressionless and never smiled, making us feel unwelcome from the moment we arrived.
Furthermore, every time I approached the reception area, there was only a single or two staff members working. This complete lack of customer service depth meant a minimum 10-minute wait every single time we needed assistance in the afternoon, which is entirely unacceptable for an international luxury hotel.
The sole bright spot of our entire experience was a wonderful staff member named Nora I think. She was the only happy and smiling face in the entire building, and she was genuinely glad to assist us. It is a shame that the rest of the management and front desk team do not share her commitment to basic hospitality.
2. Subpar Room Comfort & Flawed Design
For a luxury hotel, sleep quality should be paramount, yet it was completely compromised here:
• Uncomfortable Beds: The mattress and bedding setup lacked the plush comfort expected of a premium brand.
• Damaged Linens: To our shock, the bed's cover sheet was completely ripped and frayed—a glaring lack of quality control that could easily be felt while resting.
Gorgeous views and great staff in an excellent location in Sapa. Very good value for money.
Proper was perhaps a little dated and in need of modernisation in places however still gorgeous.
El desayuno muy bueno y la atención en general.
La piscina interior estaba fría… nos decepcionó
מלון נקי ומפואר במרחק של כ 10 דקות הליכה ממרכז סאפה
ארוחת בוקר מתאימה יותר למי שאוהב בשרים ומבודלים על הבוקר לא לחובבי הגבינות
Loved the setting of the hotel. Lovely rooms ,wonderful service. Fantastic breakfast and dining facilities. The pool was wonderful. Would highly recommend.
Nothing
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