Oaks Brisbane River City Suites

Hotels
•
Oaks Hotels & Resorts
8 (2550 reviews)
79 Albert Street , Brisbane , au

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Views
Clean rooms
Comfortable beds
Cons:
Cleanliness issues
Long check-in times
Poor service
Parking difficulties

Categories

Cleanliness
6.39
Multiple mentions of dirtiness and poor upkeep.
Service
7.86
Staff were reported as scattered and unorganised.
Location
9.4
Location praised consistently for accessibility and nearby amenities.
Room Quality
7.35
Rooms reported as clean but with outdated features and issues.
Amenities
7.88
Mixed comments, with some positive aspects but cleanliness issues.
Value for Money
8.34
Price point considered reasonable for the location.
Food and Beverage
8.39
No specific mentions, standard quality for this hotel tier.
Overall Experience
8.36
General sentiment was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Modern 4-Star Apartments in Brisbane's CBD
Experience the luxurious comfort of iStay River City Brisbane, offering stylish 4-star apartments in the heart of Brisbane's CBD. Each apartment boasts a fully-equipped kitchen and a spacious balcony to soak in the stunning city views.

Leisure Facilities for Relaxation and Fitness
Unwind in our fitness centre with a rejuvenating spa pool or host a delightful barbecue evening on the outdoor terrace. Our leisure facilities are designed to ensure a perfect blend of relaxation and recreation during your stay.

Convenient Location for Exploring Brisbane
With Queen Street Mall just a short walk away and major attractions like Roma Street Transit Centre and South Bank within easy reach, iStay River City Brisbane provides the perfect base for exploring the vibrant city. Book now for an unforgettable stay!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that guests are required to present a valid credit card upon check in. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that car parking is limited and must be booked in advance, charges apply. If you are arriving by car, please contact the hotel for more information, using the contact details found on the booking confirmation. Please note that this property cannot accommodate vehicles over 6.9 feet high, due to the height restrictions of the car park.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

Location

Guest Reviews

8
Based on 2550 reviews
Cleanliness: 6.39
Service: 7.86
Location: 9.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.36
P
Pallisier • couple • au
10
Conscience not comfort
Pros:

Location quiet clean and updated rooms full kitchen and bathroom

Cons:

How cold and empty the balcony was and the washing machine leaked

2026-07-25 • via Nuitee
R
rob • solo_traveller • au
8
2026-07-25 • via Nuitee
W
Wendy • solo_traveller • au
9
Pros:

Friendly staff, clean and comfortable. Great location.

Cons:

A little noisy with construction outside.

2026-07-24 • via Nuitee
M
Mitchell • solo_traveller • au
10
Nice clean apartment in a great location with good amenities.
Pros:

Great location, easy checkin, apartment had everything I needed and was clean.

Cons:

I couldn’t get the dishwasher to work and couldn’t find any instructions.

2026-07-24 • via Nuitee
S
Simon • couple • au
9
Pros:

Modern

Cons:

N/A

2026-07-24 • via Nuitee
M
matt • solo_traveller • au
10
2026-07-23 • via Nuitee
R
Roisin • couple • ie
10
2026-07-23 • via Nuitee
K
Kyrell • couple • au
8
Pros:

Nice and clean apartment with decent amount of space with a pretty good view. Convenient location, clean facilities.

Cons:

I did not like how when booking the apartment it stated in the description that there would be no housekeeping during the entire stay but were woken up to cleaners inside whilst we were sleeping. The First Lady was sweet and asked and when we said no she left no issue however the next day it happened again but with the guy still continued to clean even though we were asleep being very loud when walking around, opening the cupboards and shutting doors. After telling him we don’t need housekeeping he left. I would think if guests were still deep in their sleep the housekeepers would leave and not continue cleaning and walking around, we appreciate the effort and time they put into making the rooms back up for us and replacing needed items but probably when we’re not still deep asleep as its quite startling and scary waking up someone you do not know and we’re not expecting to be walking around and continue cleaning. I do not want to complain but this just felt very weird and unprofessional and really ruined part of our stay as it didn’t happen once but twice, we just don’t understand why it was okay for staff to continue to come in, clean and be walking around freely even though we placed the card on the door to not disturb. We hope to hear back soon!

2026-07-23 • via Nuitee
S
Sheridan • couple • au
7
2026-07-22 • via Nuitee
R
Rebecca • couple • au
4
2026-07-20 • via Nuitee
J
Jesika akubor • couple • au
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-07-20 • via Nuitee
K
Ken • solo_traveller • au
2
2026-07-20 • via Nuitee
M
Margaret • family_with_children • au
5
Pros:

Location

Cons:

Definitely much more dated than the photos. Room was so noisy!

2026-07-19 • via Nuitee
M
Malcolm • extended_group • au
9
2026-07-19 • via Nuitee
E
Edwards • solo_traveller • au
10
Pros:

Staff were amazing and room was comfy and relaxing

2026-07-19 • via Nuitee
J
Julie • couple • au
2
2026-07-19 • via Nuitee
K
Keiko • solo_traveller • au
10
Pros:

The location is perfect for shopping, stroll the Botanic garden and restaurant. The room is spacious and clean.

2026-07-18 • via Nuitee
D
Daniel • solo_traveller • au
10
Great place, close to everything,good staff
Pros:

Everything, staff were amazing and helped out with everything

Cons:

My tv not working properly,but is what it is and no point complaining, adapt and overcome

2026-07-18 • via Nuitee
M
milan • couple • au
9
2026-07-18 • via Nuitee
M
Marijana • solo_traveller • au
8
2026-07-16 • via Nuitee