Oaks Brisbane River City Suites

Hotels
•
Oaks Hotels & Resorts
8 (2214 reviews)
79 Albert Street , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Fax/photocopying
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Location
Views
Clean rooms
Comfortable beds
Cons:
Cleanliness issues
Long check-in times
Poor service
Parking difficulties

Categories

Cleanliness
6.39
Multiple mentions of dirtiness and poor upkeep.
Service
7.86
Staff were reported as scattered and unorganised.
Location
9.4
Location praised consistently for accessibility and nearby amenities.
Room Quality
7.35
Rooms reported as clean but with outdated features and issues.
Amenities
7.88
Mixed comments, with some positive aspects but cleanliness issues.
Value for Money
8.34
Price point considered reasonable for the location.
Food and Beverage
8.39
No specific mentions, standard quality for this hotel tier.
Overall Experience
8.36
General sentiment was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Modern 4-Star Apartments in Brisbane's CBD
Experience the luxurious comfort of iStay River City Brisbane, offering stylish 4-star apartments in the heart of Brisbane's CBD. Each apartment boasts a fully-equipped kitchen and a spacious balcony to soak in the stunning city views.

Leisure Facilities for Relaxation and Fitness
Unwind in our fitness centre with a rejuvenating spa pool or host a delightful barbecue evening on the outdoor terrace. Our leisure facilities are designed to ensure a perfect blend of relaxation and recreation during your stay.

Convenient Location for Exploring Brisbane
With Queen Street Mall just a short walk away and major attractions like Roma Street Transit Centre and South Bank within easy reach, iStay River City Brisbane provides the perfect base for exploring the vibrant city. Book now for an unforgettable stay!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that guests are required to present a valid credit card upon check in. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that car parking is limited and must be booked in advance, charges apply. If you are arriving by car, please contact the hotel for more information, using the contact details found on the booking confirmation. Please note that this property cannot accommodate vehicles over 6.9 feet high, due to the height restrictions of the car park.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

Location

Guest Reviews

8
Based on 2214 reviews
Cleanliness: 6.39
Service: 7.86
Location: 9.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.36
K
Kate rose • family_with_children • au
10
Pros:

Was easy to check in check out & was close to everything.

Cons:

Its annoying the apartments are in a diffrent spot to check in and the elevators, one for the rooms and another one to get to basement.

2026-02-14 • via Nuitee
E
Elizabeth • couple • au
8
2026-02-14 • via Nuitee
T
Tulio • family_with_children • br
9
2026-02-13 • via Nuitee
J
Jane • family_with_children • au
5
Central/convenient with a comfy bed but hard to relax due to noise and basic/sterile decor
Pros:

Bed was comfortable
Parking convenient
Pool and Spa were nice

Cons:

- Lighting in apartment was fluorescent lighting so very clinical and not at all relaxing for a living space
- Building/apartment was situated across from a major construction site with works that continued all through the night so was very noisy and therefore too loud to use the balcony, also made sleep difficult.
- Kitchen had minimal amount of utensils and although it had a microwave there was no microwave-safe bowl or pan to use in the microwave
- Foyer of the building smelt of cigarette smoke every time we walked through it

2026-02-13 • via Nuitee
L
Lily • extended_group • au
8
Was a really great stay, staff were lovely. Location was amazing. No actual problems at all.
Pros:

Good location except the car park was so difficult to find. Room was nice, view was nice to

Cons:

Just took a while to get into the car park and check in

2026-02-13 • via Nuitee
C
Cory • family_with_children • au
5
Pros:

The staff was freindly

Cons:

A bit out dated. The room didn't look like the one in the photo. Bath room out date need refreshing

2026-02-12 • via Nuitee
N
NyKita • solo_traveller • au
8
2026-02-11 • via Nuitee
J
julie • family_with_children • gb
8
Pros:

The cleanliness, space, provision of washing machine and drier huge bed was so comfortable

Cons:

Not the fault of accommodation but our balcony overlooked a building site ( I think new underground ) quite noisy even through the night

2026-02-10 • via Nuitee
R
Ryan • solo_traveller • au
9
Great location and walking distance to everywhere
Pros:

Perfect for me.

Cons:

Wifi not working

2026-02-10 • via Nuitee
C
Charlene • family_with_children • au
8
The lady that checked me in went over and above to help us. She’s amazing and very thoughtful. She’s an assest in the co
Pros:

Very friendly thoughtful staff, great location, clean room.

2026-02-10 • via Nuitee
R
Rhonda • couple • au
9
2026-02-10 • via Nuitee
C
Chanel • family_with_children • au
8
Pros:

The room was clean, and the staff were helpful and friendly. For a one night getaway, we were very happy with our stay.

Cons:

Parking was difficult to access the hotel to check in due to the city works, which was not the hotels fault.

2026-02-10 • via Nuitee
P
Parrish • family_with_children • au
7
2026-02-09 • via Nuitee
P
Parrish • family_with_children • au
9
2026-02-09 • via Nuitee
G
george • couple • au
10
All in all i enjoyed the stay
Pros:

Great location, peace of mind. Good reception

Cons:

The fact that no arrangement for satisfactory car parking was available

2026-02-08 • via Nuitee
P
Pcook90 • family_with_children • fm
10
Pros:

The location you can walk all the above

Cons:

1 staff member not welcoming behavior

2026-02-08 • via Nuitee
S
Sara • couple • au
1
2026-01-31 • via Nuitee
M
Micaela • extended_group • au
10
2026-01-31 • via Nuitee
J
Jymika • family_with_children • nr
10
2026-01-30 • via Nuitee
J
Jymika • family_with_children • nr
10
2026-01-30 • via Nuitee