Oaks Brisbane River City Suites

Hotels
Oaks Hotels & Resorts
8 (2214 reviews)
79 Albert Street , Brisbane , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Fax/photocopying
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Location
Views
Clean rooms
Comfortable beds
Cons:
Cleanliness issues
Long check-in times
Poor service
Parking difficulties

Categories

Cleanliness
6.39
Multiple mentions of dirtiness and poor upkeep.
Service
7.86
Staff were reported as scattered and unorganised.
Location
9.4
Location praised consistently for accessibility and nearby amenities.
Room Quality
7.35
Rooms reported as clean but with outdated features and issues.
Amenities
7.88
Mixed comments, with some positive aspects but cleanliness issues.
Value for Money
8.34
Price point considered reasonable for the location.
Food and Beverage
8.39
No specific mentions, standard quality for this hotel tier.
Overall Experience
8.36
General sentiment was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Modern 4-Star Apartments in Brisbane's CBD
Experience the luxurious comfort of iStay River City Brisbane, offering stylish 4-star apartments in the heart of Brisbane's CBD. Each apartment boasts a fully-equipped kitchen and a spacious balcony to soak in the stunning city views.

Leisure Facilities for Relaxation and Fitness
Unwind in our fitness centre with a rejuvenating spa pool or host a delightful barbecue evening on the outdoor terrace. Our leisure facilities are designed to ensure a perfect blend of relaxation and recreation during your stay.

Convenient Location for Exploring Brisbane
With Queen Street Mall just a short walk away and major attractions like Roma Street Transit Centre and South Bank within easy reach, iStay River City Brisbane provides the perfect base for exploring the vibrant city. Book now for an unforgettable stay!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that guests are required to present a valid credit card upon check in. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that car parking is limited and must be booked in advance, charges apply. If you are arriving by car, please contact the hotel for more information, using the contact details found on the booking confirmation. Please note that this property cannot accommodate vehicles over 6.9 feet high, due to the height restrictions of the car park.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

Location

Guest Reviews

8
Based on 2214 reviews
Cleanliness: 6.39
Service: 7.86
Location: 9.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.36
L
Liyanage solo_traveller au
8
Was convenient for my purpose
Pros:

Convenient

Cons:

Access was blocked with the construction going on

2026-04-18 via Nuitee
G
Grace couple au
8
2026-04-18 via Nuitee
S
Saripane family_with_children nc
7
Super
Pros:

Rapport qualité prix super ! Très bien équipé, propre et la vue génial. La situation géographique au top. À faire sans hésiter 😉

Cons:

Le bruit des travaux en face de notre terrasse

2026-04-18 via Nuitee
G
Gary solo_traveller au
2
Do not recommend
Pros:

Location Was good to get access to everywhere in the city but terrible with the construction site beside it

Cons:

I didn't like the amount of money I had to pay for a place where I had to listen to construction site the whole night and all day and was not notified about it before booking or during booking or after booking. It was very disappointed, I was even more disappointed with the reception desk the next morning from the arrogant dude who I asked to hand my key in and I got a grunt a grown and just leave it there, then he proceeded to walk away.

2026-04-17 via Nuitee
C
Christopher couple nc
9
2026-04-16 via Nuitee
N
Natalie solo_traveller au
8
2026-04-16 via Nuitee
S
Smith solo_traveller au
1
2026-04-16 via Nuitee
K
Kara couple au
10
This will be our usual place to stay from now on
Pros:

It was convenient, clean, easy, and perfect for us

Cons:

Liked everything

2026-04-15 via Nuitee
B
Benjamin solo_traveller au
10
Pros:

Classy facility and rooms

Cons:

N/a

2026-04-15 via Nuitee
B
Briana extended_group au
10
2026-04-15 via Nuitee
D
Damien couple au
5
2026-04-14 via Nuitee
K
Kym couple au
7
Comfortable but in need of an update
Pros:

Great central location

Cons:

Very noisy at present due to CBD station construction

2026-04-13 via Nuitee
K
Kingsley extended_group au
4
disappointed with the room and did not meet my expectation
Cons:

no Air conditioning in rooms apartment was dirty bathroom shower door was broken Bedroom door was jammed closed

2026-04-13 via Nuitee
N
Nhaia Trish couple au
7
2026-04-13 via Nuitee
M
Martin family_with_children nr
8
Pros:

All of it

Cons:

Heights

2026-04-13 via Nuitee
N
Natasha solo_traveller au
7
Pros:

Room size
Pool
Location

2026-04-13 via Nuitee
D
David solo_traveller au
8
Pros:

Check-in with a concierge, not a remote key collection like so many properties are doing now.
The lifts are great, not number selection needed, just scam the fob and it selects your room level (or you can manually choose a parking level)

Cons:

Parking was $49 per day (but easy to access)

2026-04-12 via Nuitee
D
Dana solo_traveller au
8
Pros:

Good location

Cons:

Noisy from construction next door

2026-04-12 via Nuitee
G
Georgia couple au
6
Cons:

It was really hard to find our room the directions given to us didn’t make sense it was also very hard to find parking

2026-04-11 via Nuitee
T
Tayjah couple au
9
2026-04-11 via Nuitee