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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Canoeing
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Dry cleaning
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Skiing
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Breakfast in the room
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Ski storage
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Valet parking
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Electric vehicle charging station
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Kid-friendly buffet
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Shuttle service (free)
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Wine/champagne
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Security alarm
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Lakeside Resort
The stunning views of Lake Wakatipu and the Southern Alps create a picturesque backdrop for your stay at QT Queenstown. Enjoy luxury accommodation with a touch of QT's unique charm.
Bazaar Marketplace Dining Experience
Indulge your adventurous palate at our bustling Bazaar Marketplace, where talented chefs whip up dishes using fresh local produce right before your eyes. Immerse yourself in a sensory culinary journey like no other.
Reds Bar for Socializing
Unwind at Reds Bar, a vibrant hub where locals and guests mingle, sharing tales of the day over expertly crafted cocktails and boutique beers. Experience the perfect blend of relaxation and camaraderie.
To experience the perfect blend of luxury, culinary delights, and social connections, book your stay at QT Queenstown now.
Please note that there is a 2% charge when you pay with a credit card. Please note that for guests booking 3 or more rooms, guests will need to sign the properties Terms of Stay. The property will be in touch after booking.
If you need to put your travel plans on hold, you can relax knowing you're covered with fully flexible cancelation. For more information about flexible COVID cancelation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Everything here is SO AMAZING. Great location, great views from some of the rooms plus bar & restaurant, staff were incredible and were definitely one of the highlights. I know this may not be the cheapest option in Queenstown but it is definitely worth it. Some QT’s in different countries and cities unfortunately do not reach this level, so it’s safe to say this place is what QT’s everywhere SHOULD be like.
Leaving is always difficult!
Εξαιρετικό! Το προσωπικό άψογο, οι παροχές και το ξενοδοχείο άριστα!
Expensive mini bar items- water was $9 a bottle and that was the only available water.
We loved our king suite with mountain and lake views. The housekeeping each day was a lovely touch.
Nothing.
Room had an amazing view of the lake and mountains, just beautiful to wake up and see that. Room was spacious and had everything you would need. Bed was so comfy, and loved the bath in the big bathroom.
Newly renovated room was lovely with extra daily inclusions which our kids loved (rocks, lolly jars, hot chocolate) and made the stay more special for us, breakfast is wonderful and very friendly chef.
Access to town with kids in very cold conditions wasn't always easy as we often had to rely on walking; more frequent shuttle times from the hotel would help so much.
Fit out, decor, food, staff, all of the above...
Renovations however that cannot be avoided. A gym would also be good.
Clean, tidy, professionally fancy
The breakfast was incredible as were the nightly wine/cheese and whiskey and chocolate tasting. Staff were friendly, but didn't seem empowered to help or escalate issues. Bed was amazing as usual with QT.
I.don't think I've ever written a bad review, and this is months after our amazing trip, so let's see:
This was our first 3 nights, and more than we're usually comfortable spending, however we splurged because it was our anniversary and a real bucket list trip. The room provided wasn't the one listed on Booking.com... the view was on a lower level and obscured by a large wall and a courtyard that wasn't accessible. It was also right next to a large building site and scaffolding where the hotel was renovating. I brought this up to staff the night we checked in, and were told that was the room and they had nothing else.
We went to sleep that night and were woken up by noise and vibration at 8am. I went down to reception and they apologised, but couldn't do anything. I walked into town to buy earplugs so we could have a sleep in, but it was so loud and unreasonably resonant that I couldn't help but think it was a joke. When we were about to leave for the day I checked with reception again, and they said to come back as there might be one other option.
Later they showed me the new room (they said they had others but weren't authorised to upgrade based on the room rate we had paid), but again the view was obscured, and the hallways leading to what I later found out was the original QT weren't finished ... skirting boards missing, patched walls,, areas closed off, signs explaining that there were major works underway. There was a big group staying and limited rooms due to the works.
We decided not to change rooms, and we had early mornings for the rest of the time, so the noise didn't impact us. The staff left an apology note and a bottle of wine, which was nice. In the light of day we found that the outdoor furniture had its sales tags still on, and there was dried sauce smeared across the peephole of the door (I let someone know, they cleaned it while we were out).
The little surprise and delight moments like wine tastings in the lobby and treats delivered to our hotel room were what made this truly an exceptional experience, the bed was a dream and the location was also great
My check in was delayed by an hour
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