QT Queenstown

Hotels
QT
9.2 (1297 reviews)
38-54 Lake Esplanade , Queenstown , nz

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Stunning views
Comfortable rooms
Cons:
Housekeeping issues
Pool closed
Construction disruptions

Categories

Cleanliness
8.53
Some guests reported issues with housekeeping, indicating room wasn't made during stay.
Service
10
Staff went above and beyond to provide a special experience for guests.
Location
9.5
Great location, easily accessible to the city center.
Room Quality
8.54
Rooms are comfortable with some issues cited regarding soundproofing and view.
Amenities
8.49
Pool was closed and some other amenities were lacking as reported by guests.
Value for Money
9.52
Generally considered high for the overall experience provided, despite some grievances.
Food and Beverage
9.48
Room service was highlighted as excellent by multiple guests.
Overall Experience
9.53
Most guests expressed satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:38

Property Description

Luxurious Lakeside Resort
The stunning views of Lake Wakatipu and the Southern Alps create a picturesque backdrop for your stay at QT Queenstown. Enjoy luxury accommodation with a touch of QT's unique charm.

Bazaar Marketplace Dining Experience
Indulge your adventurous palate at our bustling Bazaar Marketplace, where talented chefs whip up dishes using fresh local produce right before your eyes. Immerse yourself in a sensory culinary journey like no other.

Reds Bar for Socializing
Unwind at Reds Bar, a vibrant hub where locals and guests mingle, sharing tales of the day over expertly crafted cocktails and boutique beers. Experience the perfect blend of relaxation and camaraderie.

To experience the perfect blend of luxury, culinary delights, and social connections, book your stay at QT Queenstown now.

Important information:

Please note that there is a 2% charge when you pay with a credit card. Please note that for guests booking 3 or more rooms, guests will need to sign the properties Terms of Stay. The property will be in touch after booking.

If you need to put your travel plans on hold, you can relax knowing you're covered with fully flexible cancelation. For more information about flexible COVID cancelation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for NZD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 35 per day.

Location

Guest Reviews

9.2
Based on 1297 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.49
Value for Money: 9.52
Food and Beverage: 9.48
Overall Experience: 9.53
T
tan14 couple au
10
Absolutely perfect, we will be back!
Pros:

Room had a amazing view, it was a good size, bed was comfortable and it even had a doona insert that was in it's cover, not just folded between the sheets! Bathroom and shower are one of the best we have stayed in, it was roomy and had lots of places to store your belongings. It was a really great location, nice and quiet for a good night sleep yet close enough to walk to the QT wharf. That is all a 10 in itself!....but wait there is more. All the little extra's, the surprises that made our stay absolutely awesome. In the lobby, they have free FRESH brekky juice and pastries in the morning, free cheese, crackers and wine in the afternoon and free whiskey and chocolate after dinner. Room service delivers something extra and free every night. From sweet treats, to fresh milk and melty chocolates to lavender sprays for your pillows. It was genuinely a wonderful stay and we will certainly only ever be staying here for our future stays in Queenstown.

Cons:

Couldn't get any better!

2026-05-16 via Nuitee
V
Viorica couple au
10
2026-05-16 via Nuitee
A
Alexandria couple nz
9
Pros:

Incredible breakfast

2026-05-15 via Nuitee
A
Ali couple gb
10
2026-05-14 via Nuitee
A
Alexey couple ru
10
2026-05-14 via Nuitee
Y
yanjun family_with_children cn
9
The hotel's location is perfect and the lake view room was absolutely stunning.
Pros:

I had a wonderful stay in beautiful Queenstown, and the service was excellent - the daily turndown service and the complimentary birthday champagne were lovely touches. However, I was slightly disappointed that there wasn't a small birthday cake as I had expected. Additionally, the ongoing renovations made getting in and out of the hotel a bit inconvenient. Overall, a very happy stay despite the minor construction hurdles!

一定要选湖景房,绝了~ 夜床服务很不错 酒店不同时段在前台还会提供果汁 小食 晚上还会有酒。

Cons:

My only minor complaint is that decorative pillows I left on the floor were placed back on the bed, which felt a bit unhygienic.

2026-05-13 via Nuitee
E
Emily couple us
8
2026-05-13 via Nuitee
Y
Yan Xuan couple sg
9
2026-05-13 via Nuitee
S
Susanne couple nz
10
2026-05-12 via Nuitee
T
TC solo_traveller nz
9
Refreshing and enjoyable
Pros:

The location is great, so near to the city centre, lovely stretch of beach. The decor in the foyer was pretty and welcoming. The bedroom was lovely, large and spacious especially as I was alone in a bedroom meant for more than one person. Didn’t try any of liquor but the coffee machine, and cookies etc were a lovely touch . Good food at the conference . Great views. Warm. Lovely staff both front and cleaners. Love the fruit drinks, pastries and cheese and wine.

Cons:

I was on the third floor, there was a foul odour in the corridor which was highly unpleasant. Unfortunately, it was like walking through a sewer .. and I was way down the corridor . Also, I found the conference dinner very minimalist a piece of salmon, leek sauce and a charred one inch thick leek .. then I was unwell and vomited it all out at 0400.

2026-05-12 via Nuitee
J
Joe extended_group au
6
Lots of potential, still working on achieving it.
Pros:

The rooms were large and the turndown service was appreciated.

Cons:

No prior notice of construction. Some staff were quite unhelpful and a little dismissive. Blocked views and a 4am fire evacuation.

2026-05-12 via Nuitee
君寰 family_with_children tw
6
Cons:

水溫不穩
熱水壺骯髒

2026-05-12 via Nuitee
M
Melissa couple au
10
Very luxurious accommodation, within walking distance to main street.
Pros:

The room was beautiful and loved the view.

2026-05-11 via Nuitee
R
Rajani solo_traveller au
9
Overall, the stay was excellent. The complimentary breakfast and daily drinks were such a lovely touch, and I truly felt
Pros:

I loved how clean and spacious everything was! What stood out most was the thoughtful touch of the room being cleaned so well every day, along with little treats left behind like face masks, cookies, and pillow sprays.

Cons:

The only downside was that my room was on the ground floor, so I couldn’t properly enjoy the lake view. I had specifically booked the room hoping for a clear view of the lake.

2026-05-11 via Nuitee
I
Isaac extended_group nz
10
Perfect stay
Pros:

The facilities, little add-ons, staff, service, rooms, food, drinks and just EVERYTHING was phenomenal. It will be hard to stay anywhere else in Queenstown other than the QT from now on. The free juice and pastries in the morning, wine and cheese in the arvo and whiskey and chocolates at night were also a delightful unexpected treat and made the QT stand out even more!! 10/10

Cons:

Nothing. Fantastic all round

2026-05-10 via Nuitee
R
Robyn extended_group au
10
The QT is a fabulous hotel and one I would highly recommend.
Pros:

We had an excellent stay at QT Hotel. The service was exceptional, with genuinely friendly and attentive staff throughout our visit. The complimentary touches really stood out — fresh juice and pastries in the morning, cheese and wine tasting in the afternoon, and whiskey tasting in the evening all added to the experience. The location was also fantastic, with an easy and scenic walk along the lake into town.

Cons:

NA

2026-05-09 via Nuitee
L
Lindsay couple au
9
A wonderful stay with exceptional service, comfortable rooms, and thoughtful touches that made the experience both relax
Pros:

What we liked most about the property was the exceptional staff, who were welcoming, attentive, and always willing to help. The rooms were very comfortable, clean, and well-appointed, making our stay relaxing and enjoyable. We also really appreciated the complimentary snacks and beverages available throughout the day in the lobby which was a thoughtful and generous touch.

Cons:

The property could benefit from having a full à la carte restaurant rather than a menu focused mostly on share plates.

2026-05-09 via Nuitee
B
Bo couple us
10
Posh hotel with incredible hospitality!
Pros:

The hospitality was unlike anything we have ever experienced! The lobby beverages and snacks were much appreciated and the turn down service was exceptional

Cons:

The was nothing we didn’t like

2026-05-09 via Nuitee
R
Rachnaa couple au
8
2026-05-09 via Nuitee
E
Elisha couple au
10
QT. It’s a must stay in Queenstown
Pros:

The attention to detail in the rooms. & little gifts were so great , the yummy whisky & chocolates at night were amazing after big day out .. great bar & most lovely staff .. I’ll be back for sure !

Cons:

Parking lack of but we made it work

2026-05-07 via Nuitee