QT Queenstown

Hotels
QT
9.2 (1318 reviews)
38-54 Lake Esplanade , Queenstown , nz

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Stunning views
Comfortable rooms
Cons:
Housekeeping issues
Pool closed
Construction disruptions

Categories

Cleanliness
8.53
Some guests reported issues with housekeeping, indicating room wasn't made during stay.
Service
10
Staff went above and beyond to provide a special experience for guests.
Location
9.5
Great location, easily accessible to the city center.
Room Quality
8.54
Rooms are comfortable with some issues cited regarding soundproofing and view.
Amenities
8.49
Pool was closed and some other amenities were lacking as reported by guests.
Value for Money
9.52
Generally considered high for the overall experience provided, despite some grievances.
Food and Beverage
9.48
Room service was highlighted as excellent by multiple guests.
Overall Experience
9.53
Most guests expressed satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:38

Property Description

Luxurious Lakeside Resort
The stunning views of Lake Wakatipu and the Southern Alps create a picturesque backdrop for your stay at QT Queenstown. Enjoy luxury accommodation with a touch of QT's unique charm.

Bazaar Marketplace Dining Experience
Indulge your adventurous palate at our bustling Bazaar Marketplace, where talented chefs whip up dishes using fresh local produce right before your eyes. Immerse yourself in a sensory culinary journey like no other.

Reds Bar for Socializing
Unwind at Reds Bar, a vibrant hub where locals and guests mingle, sharing tales of the day over expertly crafted cocktails and boutique beers. Experience the perfect blend of relaxation and camaraderie.

To experience the perfect blend of luxury, culinary delights, and social connections, book your stay at QT Queenstown now.

Important information:

Please note that there is a 2% charge when you pay with a credit card. Please note that for guests booking 3 or more rooms, guests will need to sign the properties Terms of Stay. The property will be in touch after booking.

If you need to put your travel plans on hold, you can relax knowing you're covered with fully flexible cancelation. For more information about flexible COVID cancelation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for NZD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 35 per day.

Location

Guest Reviews

9.2
Based on 1318 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.49
Value for Money: 9.52
Food and Beverage: 9.48
Overall Experience: 9.53
J
Jill couple au
10
Stunning my hotel with equally stunning views!
Pros:

QT Queenstown was a beautiful, freshly renovated hotel. Super close to the centre of town to stroll to but just far enough away to not feel right in the guts of the busiest part. We stayed in a terrace view room and the view was insane! The staff were amazing and the sensory bar in the lobby was such a nice touch! Turn down service with all the goodies was also a real treat!

Cons:

Only small downside was the terraces were all joined so it didn’t feel as private when out enjoying the view on the terrace. Some more strategically placed plants would fix this.

2026-06-06 via Nuitee
L
Lisa couple au
9
Wonderful and memorable
Pros:

We loved our stay and especially the treats at reception morning noon and night. Love the foyer overlooking the lake - has a wonderful vibe. Rooms were excellent - overall loved the location and our stay even though there was construction works happening.

Cons:

On a negative, did not know about the construction works before our arrival. Hammering etc was not appreciated in the mornings. 4.30am fire evacuation also was not apprecaited and the fact hammering still happened the morning after that... would have thought a late start would have helped those wanting to sleep in a bit. Wondering if the treats in reception were to make up for the construction or if it is ongoing.

2026-06-04 via Nuitee
H
Holly couple nz
9
2026-06-02 via Nuitee
R
Redd solo_traveller au
9
2026-06-02 via Nuitee
J
Jenelle couple au
10
2026-05-31 via Nuitee
L
Leyland family_with_children nz
10
A truly special stay made better by the individual attention and special treats.
Pros:

Outstanding view of the lake. Excellent service and special treats.

Cons:

Please put a yoga/exercise mat in the wardrobe and/or get an in house gym.

2026-05-31 via Nuitee
B
Bianca couple nz
9
Wonderful stay, excellent service, great vibe
Pros:

QT Queenstown is the old Rydes hotel. Same ownership, different brand. The brand is young, hip and fresh. The hotel fit out gives a modern Austin Powers vibe. The staff and service were exceptional. The room was lovely. They served some of the best food we had during our stay in QT.

Cons:

There wasn’t anything we didn’t like, however for the cost of the room we chose (we indulged for the stay) I was a little disappointed that not only could we not check in half an hour early, our check in was delayed by half an hour. One of the vanity bowels in the bathroom was cracked, and we had 3 very lukewarm showers, as the hot water struggled. At a different price point, these things wouldn’t bother me, but when you pay top dollar, the expectation is greater.

2026-05-31 via Nuitee
K
Kyung Suk extended_group au
10
2026-05-31 via Nuitee
C
Carter H solo_traveller nz
7
Pros:

Room was a good size and very modern. Bed was comfortable.

Cons:

Although it says there is parking, when we arrived there was none available and due to the location it was very hard to find overnight parking. Had to use two different elevators to get to our room from main foyer.

2026-05-30 via Nuitee
L
Lara solo_traveller nz
10
Fabulous room, great location, really enjoyed my stay there!
2026-05-27 via Nuitee
T
Tariq solo_traveller ae
6
Pros:

Well maintained hotel

Cons:

Construction work obstructing the views

Paid parking? I dont think its appropriate for such locations where majority drive.

2026-05-26 via Nuitee
S
Stuck solo_traveller nz
10
Excellent experience. Great spot to stay
Pros:

Well presented. Great staff. Extra touches add to the experience

2026-05-26 via Nuitee
A
Amanda solo_traveller nz
10
Perfect!
Pros:

The rooms are beautifully appointed and the outlook is wonderful.

Cons:

Nothing!

2026-05-26 via Nuitee
E
Ellen solo_traveller au
9
Pros:

The room was beautifully decorated and the staff were all amazing! And every night they had wine and cheese in the lobby which was a really nice touch

Cons:

No where did it say parking for their car park needed to be prebooked but when we checked in the staff told us the car park was fully booked for our whole stay which was pretty disappointing.

2026-05-26 via Nuitee
A
ANNA-MAREE solo_traveller nz
8
QT Stay
Pros:

Great location - easy walk into town ! Bathrooms nice & spacious & with a Dyson hairdryer that was amazing!! Comfortable bed. Absolutely LOVED the complimentary gifts every eve - also - fresh croissants in the morning, cheese & crackers & wine in the evening was a really lovely touch! Breakfast in the restaurant was outstanding! SO much delicious food to choose from ! Staff are SUPER friendly & delightful to deal with !

Cons:

We really thought the rooms should be carpeted - especially in Queenstown! Also - found the rooms quite cold - even with the heat pump on - we think it was all the 'exposed steel ' framing around windows.
Wardrobe door area was very restrictive as was in the hallway - so - very inconvenient to use. Soundproofing could have been better as we could hear our neighbour's alot .

2026-05-25 via Nuitee
N
Nicola couple au
10
Amazing stay
Pros:

Beautifully presented loved the new lobby and our room staff and turndown service was amazing

2026-05-24 via Nuitee
D
Denise couple au
10
We had the perfect stay at QT
Pros:

We loved the foyer sitting area, fire place. We loved the cheese and biscuits hosted in the evenings there and the free croissant and juice in the morning. The rooftop restaurant was good and the breakfasts were amazing.

Cons:

My bed was too soft. Everything else was great.

2026-05-24 via Nuitee
C
Coralie solo_traveller au
10
2026-05-24 via Nuitee
J
Jessie couple au
10
2026-05-22 via Nuitee
C
carolandjonathan Family
10
Wow 5 stars! Amazing stay!
Pros:

QT Queenstown exceeded every expectation and delivered one of the finest hotel experiences my husband and I have ever had.
We initially stayed during the RANZCO conference and loved it so much that we extended our visit for two additional nights purely for pleasure — and we were so glad we did.
What truly sets this hotel apart is the extraordinary staff. Every single person we encountered was warm, welcoming, professional, and genuinely eager to help. The concierge team was absolutely exceptional, always going above and beyond to assist with anything we needed. Their kindness and attention to detail made such a difference and turned an already beautiful stay into something truly special.
The hotel itself is stunning, with spectacular views overlooking the lake and mountains. Waking up each morning to that scenery was unforgettable.
QT also offers so many thoughtful touches that elevate the entire experience: complimentary wine and cheese in the afternoons, lovely pastries in the mornings, and whisky and chocolates in the evening. These little extras created such a warm and luxurious atmosphere.
The buffet breakfast was outstanding — an enormous variety of fresh and delicious foods, beautifully presented, and enjoyed with breathtaking lake views.
The conference hosted at the hotel was flawlessly executed as well, with excellent catering, audiovisual support, and organization throughout.
Most importantly, though, it was the culture of hospitality that impressed us most. The staff consistently made us feel valued, cared for, and welcomed. This was truly a first-class, five-star experience from beginning to end. Amazing!!!
We cannot wait to return to QT Queenstown and would recommend it wholeheartedly to anyone visiting this beautiful part of New Zealand.

2026-05-21 via Tripadvisor