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Facilities
Property facilities
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Fitness facilities
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No single-use plastic straws
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Comprehensive recycling policy
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No single-use plastic stirrers
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No single-use plastic water bottles
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No single-use plastic soda bottles
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Guest education on local ecosystems and culture
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Sustainability/community reinvestment (10% revenue or more)
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Free WiFi
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24-hour front desk
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Luggage storage
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Concierge service
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Elevator
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Fitness facilities
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Breakfast available (surcharge)
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Safe-deposit box at front desk
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Free newspapers in lobby
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Porter/bellhop
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Smoke-free property
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Tours/ticket assistance
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24-hour fitness facilities
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Water dispenser
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Housekeeping on request
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Reception hall
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Eco-friendly cleaning products provided
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Eco-friendly toiletries
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LED light bulbs
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Recycling
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Reusable coffee/tea filters
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Wheelchair-accessible on-site restaurant
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Change of towels (on request)
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Change of bed sheets (on request)
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Stair-free path to entrance
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Vegetarian breakfast available
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Humane animal treatment
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Showcase for local artists
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Sustainability/community reinvestment (10% revenue or more)
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Guest education on local ecosystems and culture
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Double-glazing on all windows
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Locally-sourced food on site (80% or more)
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At least 80% of all lighting comes from LEDs
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All property's electricity comes from renewable sources
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Comprehensive food waste policy
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Vegan menu options available
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Vegetarian menu options available
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Comprehensive recycling policy
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No single-use plastic soda bottles
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No single-use plastic stirrers
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Biodegradable/compostable stirrers
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No single-use plastic straws
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No single-use plastic water bottles
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Reusable cups only
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Reusable tableware only
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Water-efficient showers only
Review Highlights
Categories
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Property Description
Luxurious Amenities and Services
Indulge in a 24-hour fitness center, complimentary Wi-Fi, and concierge services. Dine at the onsite restaurant or enjoy room service and a relaxing drink at the bar/lounge.
Business and Event Facilities
Featuring 13 meeting rooms, a business center, and services like dry cleaning, this hotel caters to your professional needs.
Comfortable Rooms and Prime Location
Unwind in one of the 176 air-conditioned rooms with modern amenities. Located centrally in Marseille, explore nearby attractions like the Old Port of Marseille.
Plan your stay at NH Collection Marseille for a mix of luxury and convenience.
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Policies
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Pets
Pet max weight (per pet) in lb is 55
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Pets
Maximum number of pets per room 2
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Pets
Only dogs and cats are allowed
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Pets
Service animals are exempt from fees/restrictions
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Noise policy
Noise-free rooms not guaranteed
Property policies
-
Pets
Pet max weight (per pet) in lb is 55
-
Pets
Maximum number of pets per room 2
-
Pets
Only dogs and cats are allowed
-
Pets
Service animals are exempt from fees/restrictions
-
Noise policy
Noise-free rooms not guaranteed
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Sustainability Certifications
Green Key (Foundation for Environmental Education)
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Pets
Pet max weight (per pet) in kg is 25
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Pets
Pets allowed
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General
Professional property host/manager
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General
Property is not currently implementing any enhanced cleaning measures
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Pets
Service animals are allowed
Location
Guest Reviews
Beautiful spacious room with a view! Hotel is in easy walking distance to the waterfront and all the museums and historic sites. We walked down from the train station easily but we took a Bolt to go back as it is uphill. The staff here was very friendly and gave us some good pointers. Highly recommend .
Parking outside is almost impossible - park in the secure car park 200 metres up the road and walk.
Nice hotel, but my water pressure was almost nil - the shower completely stopped for about 2 minutes and then came on cold.
The staff are great, the breakfast is great, just some plumbing issues to sort out…
Muy bonito hotel, lástima que los domingos no tienen servicio de comida en el hotel te ofrecen pizza congelada
Amazing hotel! Everything was nice and clean.
The location is great and conveniently close to transportation, and port. Many food options available with close proximity. The staff are friendly and welcoming. Overall, the price is great considering the above.
Great location, comfortable room, helpful staff. Clean
Great place to stay
Great breakfast. Although the hotel is not at the old port, it is not far from it and also close to other shopping area.
It is close to the cruise terminal. The breakfast offers good food and variety. This hotel is not far from many restaurants.
They did not have our Expedia reservation in the system. They had to look up reservation (using paper work I had bought for backup) and indicated that they almost did not have a room for us. Not a good thing when checking in to hotel after travel.
Within walking distance of major sites
X
Friendly staff and well located. Easy to get around.
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We arrived a little earlier than normal. Check-in , stuff was great accommodating. We like the location of the hotel very convenient to shopping restaurants in the port. The only thing we didn’t like about this hotel is the bedding was very old. The mattress was old. It was squeaky. The duvet covers were torn in several places. It just seemed that they could’ve done a better job maintaining some of the amenities in the room and replacing the aging mattresses.
Reception refused to bring ironing board to the room as it was late (11:30) and I had to step down to the reception to collect it and bring it back. Room appeared a bit pricey for the cost.
Great hotel in a not so great location.
The hotel is really well located and easy for getting around Marseille. The room was really good. The only slight thing is if you're sharing a room, any sounds from the bathroom, can be heard by anyone else in the room. It felt like a courtesy just to keep the TV running for that reason.
The reception staff were exceptionally friendly, warm and welcoming - especially Alessandra who was a very forgiving of my rather rudimentary level of French ( she does speak English perfectly but was kind enough to indulge my efforts).
Wonder
Beautiful hotel and well situated
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