Microtel Inn & Suites by Wyndham Lubbock

Hotels
•
Microtel Inns & Suites
7.8 (860 reviews)
4620 I-27 Frontage Road , Lubbock , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Pool and spa
Good location (close to events/college campuses)
Some rooms spacious and comfortable
Comfortable beds reported
Reasonable/fair pricing
Friendly/professional staff (in several reviews)
Well-lit parking
Occasional praise for breakfast/service
Cons:
Inconsistent cleanliness (dingy towels, dirty carpets)
No/insufficient hot water or lukewarm water reported
Musty, sewer-like, or smoke odors in some rooms
Worn/outdated rooms and fixtures
Breakfast often cold, ran out of items, understaffed
Air conditioning not effective in some rooms
Low water pressure in some rooms
Front desk can be abrupt; service inconsistencies
Rooms sometimes smaller than pictured
Communication/refund problems reported in one review
No ashtrays outside (noted by one guest)
Bed height/layout awkward for some guests

Categories

Cleanliness
6.7
Mixed reports with multiple mentions of dingy towels, dirty/outdated carpet, musty or sewer-like smells and occasional smoke odors, though some guests also called their rooms clean.
Service
8.1
Several guests praised professional and friendly staff and helpful service; a number of comments noted understaffing (especially at breakfast) and at least one instance of abrupt check-in staff.
Location
8.4
Frequently described as convenient and close to events or college campuses; location is a clear positive across reviews.
Room Quality
7.8
Rooms vary: some are spacious and comfortable with good beds, while others are worn, smaller than pictured, have outdated fixtures, or suffer from A/C and odor issues.
Amenities
8.1
Pool and spa received positive mentions and parking/other basic amenities are adequate, though breakfast service (an amenity) is inconsistent due to staffing and food temperature issues.
Value for Money
8.3
Multiple guests cited fair or reasonable pricing and good bargains for short stays; a few felt the condition of some rooms did not fully justify the price.
Food and Beverage
7.2
Breakfast experiences are mixed: several complaints about cold food, items running out, and understaffing, while a few guests reported good breakfast service.
Overall Experience
7.8
Overall mixed impressions: many would stay again due to price, location, or friendly staff, while others were disappointed by cleanliness, breakfast, or room condition; average sentiment is neutral-to-positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Modern Amenities
Microtel Inn & Suites by Wyndham Lubbock offers air-conditioned rooms with free WiFi and flat-screen TVs. Guests can enjoy the indoor pool, hot tub, and fitness centre during their stay.

Convenient Facilities
With a business centre, 24-hour front desk, and vending machines for snacks and drinks, guests can easily attend to their work needs and cravings without leaving the hotel premises.

Prime Location
Located just 7.6 km from Jones AT&T Stadium and 12 km from Lubbock Preston Smith International Airport, this 3-star hotel is the perfect choice for travelers looking for comfort and convenience in Lubbock.

Book your stay at Microtel Inn & Suites by Wyndham Lubbock now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBB

Location

Guest Reviews

7.8
Based on 860 reviews
Cleanliness: 6.7
Service: 8.1
Location: 8.4
Room Quality: 7.8
Amenities: 8.1
Value for Money: 8.3
Food and Beverage: 7.2
Overall Experience: 7.8
P
Petya • solo_traveller • us
4
Pros:

The indoor pool

Cons:

The structure is a bit old and untied. The staff was not kind. The washing machine and dryer made available to guests can only be paid with $0.25 coins and if you don’t have them they don’t have change. But anyway I don’t recommend using them because the dryer has made our clothes stained black and some have torn them. We asked for help, explanation or compensation but we were ignored.

2026-11-05 • via Nuitee
C
Cardell • couple • us
4
Wasn’t please with the reservation toilet handle was broken and daughter saw blood on the sheets
Pros:

Nothing really

Cons:

Toilet handle was broken

2026-11-01 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-10-30 • via Nuitee
V
Veronica • couple • us
5
2026-10-28 • via Nuitee
B
Barrera • couple • us
1
2026-10-22 • via Nuitee
A
Art • couple • us
7
2026-10-22 • via Nuitee
R
Roger • solo_traveller • nz
10
Pros:

The pool was great so was the spa.

Enjoyed our stay.

Cons:

Norhing negative.

2026-10-21 • via Nuitee
G
Gustavo • solo_traveller • es
8
2026-10-18 • via Nuitee
P
Pol • solo_traveller • pl
8
2026-10-18 • via Nuitee
W
Wilson • couple • us
9
2026-10-13 • via Nuitee
V
Vickie • solo_traveller • us
10
Pros:

Everything

2026-10-12 • via Nuitee
S
Sonam • couple • us
10
2026-10-12 • via Nuitee
J
Jennifer • couple • us
5
Pros:

The room was good size.

Cons:

There was no hot water and the towels were old and the first floor smelled like sewer.

2026-10-12 • via Nuitee
T
Tina • solo_traveller • us
10
2026-10-11 • via Nuitee
J
Jennifer • solo_traveller • us
9
Pros:

Clean and comfortable

Cons:

Hot water was not very hot

2026-10-08 • via Nuitee
S
Sarah • couple • us
5
It was ok, but we won’t be back.
Pros:

The property was close to the event we were attending

Cons:

The room was obviously worn, the towels dingy, fixtures in need of attention and an update of the unit we were in would have made the price more reasonable.

2026-10-07 • via Nuitee
M
Monica • solo_traveller • us
8
Pros:

Close to our college students' campuses

Cons:

Breakfast was just okay....ran out of some food and took a while to replace

2026-09-19 • via Nuitee
N
Nuziard • solo_traveller • us
8
2026-09-18 • via Nuitee
A
Anthony • solo_traveller • us
10
Pros:

The rooms were amazing, with a super reasonable price and the staff was excellent. My family and I would definitely stay again, what a great place to stay.

2026-09-17 • via Nuitee
K
Karen • solo_traveller • au
9
2026-09-16 • via Nuitee