Microtel Inn & Suites by Wyndham Lubbock

Hotels
Microtel Inns & Suites
7.9 (928 reviews)
4620 I-27 Frontage Road , Lubbock , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Spacious accommodations
Good location
Comfortable beds
Cons:
Inconsistent service quality
Lack of attention to cleaning
Rude staff reported
Breakfast timing issues

Categories

Cleanliness
7.15
Mixed sentiment; many reviews mention clean rooms, but some referenced cleanliness issues.
Service
8.65
General positive sentiment noted; however, some guests reported rude staff.
Location
8.15
Good location next to restaurants and shops, though some mentioned access issues.
Room Quality
7.65
Rooms generally spacious and comfortable, but some guests reported uncomfortable beds.
Amenities
7.15
Basic amenities provided; some guests noted missing items and issues with breakfast.
Value for Money
8.15
Generally perceived as reasonable pricing for the services offered.
Food and Beverage
7.65
Decent breakfast options mentioned, but some dissatisfaction noted.
Overall Experience
8.65
Overall good experience highlighted by many reviews despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:42

Property Description

Modern Amenities
Microtel Inn & Suites by Wyndham Lubbock offers air-conditioned rooms with free WiFi and flat-screen TVs. Guests can enjoy the indoor pool, hot tub, and fitness centre during their stay.

Convenient Facilities
With a business centre, 24-hour front desk, and vending machines for snacks and drinks, guests can easily attend to their work needs and cravings without leaving the hotel premises.

Prime Location
Located just 7.6 km from Jones AT&T Stadium and 12 km from Lubbock Preston Smith International Airport, this 3-star hotel is the perfect choice for travelers looking for comfort and convenience in Lubbock.

Book your stay at Microtel Inn & Suites by Wyndham Lubbock now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBB

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 928 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.15
Room Quality: 7.65
Amenities: 7.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 8.65
M
Maria couple us
5
2026-05-01 via Nuitee
V
Vanessa family_with_children us
4
It was okay.
Pros:

The staff was very friendly and nice!

Cons:

Nothing worked in our room as in tv phone! There was constant noise! Breakfast wasn’t the greatest!

2026-05-01 via Nuitee
L
Louise solo_traveller us
8
Pros:

Spacious room

Cons:

Breakfast

2026-05-01 via Nuitee
E
Edward couple us
1
We will never return to this very disappointing hotel.
Pros:

Conveniently located and clean

Cons:

The personnel are very difficult to understand. The lights next to the beds were ripped out of the wall and when I asked for one so my husband could turn on a light if he needed to get out of bed at night I was told by the front desk gentleman that he would come up later with a light. He never came up or even called to say anything. In the morning he said that kids had ripped out those lights. Please see picture. The hotel was not crowded and I asked why he had put us in that room which he knew was without 2 lights but he never responded to that question or even apologized for our inconvenience. We will never go back to this hotel.

2026-04-29 via Nuitee
C
ch couple us
8
2026-04-25 via Nuitee
L
Lina Jensen couple us
1
Bad customer service
Pros:

Facility was clean.

Cons:

The staff should be greeting the customer regardless of the time they check in. We are from San Antonio, TX so we checked in late due to the storm. When we walked in the staff was sleeping. We woked him up, he asked if we had a reservation. Told him yes and he replied that the system was done all night so he can’t check them in. We asked him, what do you want us to do? He replied to go another hotel, unless you have a reservation, so we told him, WE have a reservation, and you asked me that already and I said Yes”. He didn't even apologize, he took my ID, credit card and phone number. When we checked in to our room, he gave us two double bed, instead of a queen/king size. So again we asked if we could have a different room. However, he just shrugged his shoulders and said nope. With this attitude, I am going to stay with this company again.

2026-04-23 via Nuitee
C
Cynthia solo_traveller us
1
2026-04-23 via Nuitee
A
Ambreshia solo_traveller us
9
2026-04-21 via Nuitee
K
Kelvin solo_traveller us
6
2026-04-20 via Nuitee
I
Isis couple nl
8
2026-04-20 via Nuitee
A
April D couple us
9
2026-04-20 via Nuitee
P
Paula couple us
9
2026-04-19 via Nuitee
K
Krystal couple us
10
2026-04-14 via Nuitee
L
Linda family_with_children us
8
Over all great stay
Pros:

Property seems up to date

Cons:

Barbecue grill is broken

2026-04-13 via Nuitee
T
Toscano solo_traveller us
6
Pros:

Price

Cons:

A bit noisy. People upstairs.

2026-04-13 via Nuitee
A
Anita solo_traveller us
9
Super nice without spending a lot of moolah!
Pros:

The whole place was clean. I loved the set up of the room. Just slightly different than most rooms! Excellent coffee! Cool window seat! The beds were not too soft and not too hard. I loved the super soft sheets too!

Cons:

Nothing!

2026-04-11 via Nuitee
E
Eunji family_with_children us
5
2026-04-11 via Nuitee
F
Fidencio couple us
10
2026-04-08 via Nuitee
A
Aguilar family_with_children us
8
2026-04-08 via Nuitee
G
Garcia couple us
6
2026-04-07 via Nuitee