Hyatt Place Shanghai Hongqiao CBD

Hotels
Hyatt Place
8.6 (1069 reviews)
9 Shenhong Road , Shanghai , cn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Weak water pressure in showers
Breakfast not up to par

Categories

Cleanliness
8.26
The hotel was reported as clean but there were mentions of water pressure issues.
Service
9.03
Staff were described as friendly and professional, providing helpful service.
Location
9.07
The hotel is conveniently located near transportation and shopping.
Room Quality
8.52
Rooms were described as big, immaculate and comfortable.
Amenities
8.55
Amenities like the pool and gym added to the enjoyment of the stay.
Value for Money
8.51
Guests felt the hotel offered good value given the location and facilities.
Food and Beverage
8.26
The restaurant food was enjoyed, although breakfast received mixed reviews.
Overall Experience
8.63
Guests had a generally positive experience, recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:41

Property Description

Upscale Living in Hongqiao CBD
Featuring a Health Club, Hyatt Place Shanghai Hongqiao CBD offers upscale living in the heart of Hongqiao CBD. With 252 guestrooms and suites, free WiFi, and complimentary parking, guests can indulge in luxury and convenience.

Convenient Location and Access
Situated just minutes away from Shanghai Hongqiao International Airport and within walking distance to Shanghai Hongqiao Railway Station, guests have easy access to key transportation hubs and the National Exhibition and Convention Center. Corporate offices and shopping malls are also within reach.

Comfort and Functionality
Guests can unwind in modern guestrooms equipped with flat screen TVs, high-quality furniture, and premium bedding. Each room features a refrigerator, ironing facilities, and tea/coffee maker. The hotel also offers flexible meeting spaces, a 24-hour gym, and two full-service restaurants for a complete stay.

Ready to experience luxury and convenience at Hyatt Place Shanghai Hongqiao CBD? Book your stay now!

Important information:


In order to implement the relevant provisions of the "Shanghai Municipal Domestic Waste Management Regulations" and promote the reduction of domestic waste at the source, the Shanghai Municipal Culture and Tourism Bureau has formulated the "Implementation Opinions on the Municipal Tourism Accommodations Industry Not Proactively Providing Disposable Daily Necessities in Guest Rooms", starting from July 1 2019, the Shanghai tourist accommodations industry will no longer proactively provide disposable daily necessities such as toothbrushes, combs, bath brushes, razors, nail files, and shoe polishes. Please consult the hotel if necessary.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1069 reviews
Cleanliness: 8.26
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.26
Overall Experience: 8.63
J
John family_with_children gb
10
Very good airport hotel
Pros:

Excellent location good breakfast

Cons:

Too few check in staff

2026-04-18 via Nuitee
C
chunchangf Business
6
I paid for the room including A/C!
Pros:

The A/C system was not turned on during the night hours in my suite.
The engineer fixed the A/C before going to bed, but the system was turned off while I was asleep.

2026-04-15 via Tripadvisor
V
Vinod Kumar solo_traveller in
10
Pros:

Excellent location, prompt service, courteous staff

2026-04-15 via Nuitee
Пискарева family_with_children rs
10
2026-04-13 via Nuitee
D
David solo_traveller gb
7
2026-04-12 via Nuitee
2
204bint NONE
10
Hyatt Stay 2026
Pros:

Very close to Shanghai main train station, excellent service from hotel staff. Really appreciate the great service hotel provided. Would go again if I have the chance.

2026-04-11 via Tripadvisor
J
János solo_traveller hu
7
2026-04-10 via Nuitee
S
Steven family_with_children za
4
Good location but aircon not working and not attended to after two requests.
Pros:

The hotel is well located - just a ten minute walk from a main railway station and shops and restaurants. Excellent for the NECC.

Staff were friendly and the hotel gym and pool were good too.

Breakfast was amazing with a great variety.

I found it good value.

Cons:

I have travelled extensively around the world over the past 30 years, and in that time, I have very rarely said that I would never return to a hotel... but here I do.

The aircon in the room did not work, and I reported it. Perhaps someone looked at it but the end result was no change. Sleeping at 25.5 C in a room without windows that open, was unbearable.

I complained a second time and again, no change. All I got was a standing fan and more water bottles.

A colleague had the same issue in their room. Same outcome, except as an asthmatic, his chest tightened and both of us had blocked noses.It can't be healthy blowing warm air around a room with no windows.

So for this reason alone, it's a no from me for a return visit.

2026-04-10 via Nuitee
G
gavinj90 Couples Wrexham, Wrexham County, North Wales, Wales
4
Unbearably Hot Room
Pros:

Not the most interesting area of Shanghai, but convenient for Hongqiao Station and airport, with plenty of shops and restaurants in nearby shopping malls. The main problem was the air-conditioning, or lack of it. The temperature was centrally controlled by the hotel, so could not be adjusted. It reached 28°C outside during the day, and the room was extremely uncomfortable. They provided a fan, but could/would do nothing to allow us to change the room temperature. I don't need a hotel to choose which temperature is comfortable for me.

2026-04-06 via Tripadvisor
R
Richard couple gb
9
Very good stopover stay
Pros:

It was high quality - good food, friendly staff, excellent room. Close to railway station for morning train. Perfect stopover stay

Cons:

Nothing to say here

2026-04-06 via Nuitee
C
Cheng Huang couple tw
9
2026-04-03 via Nuitee
P
PIYUSH couple in
8
2026-03-31 via Nuitee
G
Grondona couple ar
8
2026-03-22 via Nuitee
J
Jonas solo_traveller de
10
2026-03-20 via Nuitee
K
Kieri Madilane couple br
9
Great location for attending exhibitions at the NECC.
Pros:

This hotel is located on the “Honqiao Hub” with very easy walking access to Honqiao Airport, Train station, Subway station and also to the National Conventional Center. You can go walking to all of these places very easily. Very convenient location for people attending exhibitions at the NECC.

2026-03-15 via Nuitee
M
Milutin couple rs
9
Pros:

Hygiene, breakfast, beddings and mattress

Cons:

Internet availability and speed

2026-03-14 via Nuitee
L
Lukasz extended_group pl
8
2026-03-14 via Nuitee
M
Maka2009 solo_traveller ro
9
2026-03-13 via Nuitee
A
Aleksandr family_with_children kg
10
Pros:

Location. Early check in without extra charge.

2026-03-12 via Nuitee
K
Kaushik couple in
8
Good location
Pros:

Good. Needs some direction for entry . Most tend to reach opp hotel Crown

2026-03-09 via Nuitee