Sonesta ES Suites New Orleans Downtown

Hotels
•
Sonesta Hotels
7.9 (4018 reviews)
212 Loyola Avenue , New Orleans , us
+1 504-533-9002

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Terrace
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Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Poor service in certain areas
Inadequate shower pressure

Categories

Cleanliness
6.49
There were serious issues reported with cleanliness, including blood on light switches and water damage in the kitchen.
Service
7.96
Some staff were reported as indifferent, but others were noted as friendly, creating a mixed sentiment.
Location
9
Multiple reviews praised the location for convenience and proximity to various attractions.
Room Quality
7.95
The room size was appreciated, but there were complaints about the shower and other minor issues.
Amenities
7.48
Good amenities were mentioned, but the lack of a functioning ice machine disappointed guests.
Value for Money
8.44
Generally considered good value, especially when booked in advance, despite some concerns.
Food and Beverage
7.49
Breakfast was enjoyed but labeled as poor in quality by some guests.
Overall Experience
8.36
While mixed, the overall sentiment seems to lean positively given the location and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 22:36

Property Description

Modern Comfort and Convenience

Experience the perfect blend of modern comfort and convenience at Sonesta ES Suites New Orleans Downtown. Located in the heart of Downtown New Orleans, our 4-star hotel offers air-conditioned rooms with free WiFi, a fitness center, and private parking. Each room features a flat-screen TV and a private bathroom, ensuring a relaxing stay.

Delicious Breakfast Options

Start your day right with our prepackaged breakfast, including a muffin or Danish, a granola bar, and a piece of fruit. Enjoy complimentary bottled water and coffee throughout the day for a quick pick-me-up.

Exceptional Service

Our multilingual staff is dedicated to providing top-notch service, offering practical advice and assistance in English and Spanish. Don't miss out on exploring nearby attractions like Bourbon Street and Mercedes-Benz Superdome during your stay.

Book your stay at Sonesta ES Suites New Orleans Downtown for a memorable experience!

Important information:

When traveling with pets, please note that an extra charge of a USD 75 fee applies for stays up to 7 nights; USD 150 for all longer stays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.9
Based on 4018 reviews
Cleanliness: 6.49
Service: 7.96
Location: 9
Room Quality: 7.95
Amenities: 7.48
Value for Money: 8.44
Food and Beverage: 7.49
Overall Experience: 8.36
P
Porchia • extended_group • us
10
2026-08-15 • via Nuitee
P
Paul • couple • us
9
good value for location
Pros:

good breakfast, location to main attraction, value for money,

Cons:

no pool, need to call in for service, air con and door stop working.
older building.

2026-08-15 • via Nuitee
N
nicholas • couple • it
8
Pros:

Very spacious room/apartment

Cons:

Parking fee

2026-08-15 • via Nuitee
O
Octavis • solo_traveller • us
10
Pros:

Its convenient to everything

Cons:

They ran out of face rags. I had to go buy my owned

2026-08-15 • via Nuitee
C
Chris • solo_traveller • de
6
2026-08-14 • via Nuitee
H
Herschell • family_with_children • us
7
OK
Pros:

Location

Cons:

The Hotel did not have any wash clothes the whole time I was there!

2026-08-13 • via Nuitee
M
Marina • couple • co
1
Pros:

Este alojamiento cobra depósito y no los devuelve, mucho cuidado cuando vayan a hospedarse, las instalaciones con buenas para pasar una noche, pero te cobran depósito así sea una sola noche y nunca te lo devuelven.

2026-08-13 • via Nuitee
A
Amarri • couple • us
10
2026-08-13 • via Nuitee
D
darren • couple • us
10
Great staying. We use it again over the California building across the street.
Pros:

It wasn’t like I thought it would be. I was pleased with my decision.

Cons:

The room did not have filters for the coffee maker, and it’s not clear as to whether or not the icemaker made ice

2026-08-13 • via Nuitee
L
Lateek • couple • us
10
2026-08-13 • via Nuitee
N
Noemi • couple • it
10
Bellissima esperienza, New Orleans è da visitare in almeno 3 gg
Pros:

Pulizia, cordialità delle persone, posizione comoda anche con servizi pubblici e la camera, era una suites stupenda che dava su un murales ed era ampia, spaziosa con una bella cabina armadio che ho amato. Colazione ben fornita!

Cons:

Parcheggio molto costoso per cui abbiamo optato per lo spostamento con mezzi pubblici, non sempre sicuri in quanto a molte fermate c’erano drogati o senza tetto.

2026-08-11 • via Nuitee
S
Solano • couple • cr
9
The location is perfect
Pros:

Location is great

Cons:

The breakfast was :(

2026-08-11 • via Nuitee
K
Kevin • solo_traveller • us
10
You'll love the rooms.
Pros:

The area and spacious room!

Cons:

The air had stopped working. But it was fixed the next day.

2026-08-11 • via Nuitee
V
vickie • extended_group • us
10
2026-08-11 • via Nuitee
R
Ross • couple • us
6
Pros:

Location

Cons:

Dated

2026-08-11 • via Nuitee
C
Collins • couple • us
8
2026-08-10 • via Nuitee
S
Suniyah • couple • us
4
2026-08-10 • via Nuitee
A
Angie • extended_group • us
9
Great stay for multiple day convention
Pros:

The full breakfast was amazing, offering multiple choices...eggs, bacon/sausage, cereal, fruit, oatmeal, waffles/pancakes. It was an amazing selection. Even better than breakfast was the location to many great sites. It was just a few blocks from where we had our convention, close enough to walk back to the room for lunch and dinner. With full kitchen appliances (including an oven), we were able to prepare and store full meals in our room and save a ton of money.

Cons:

There could have been more dishes and silverware, and it would have been nice to have been stocked with dish washing soap (not just for the dishwasher), extra trash bags, kitchen towels and hot pads.

2026-08-10 • via Nuitee
D
Dany Monica • solo_traveller • gp
8
2026-08-09 • via Nuitee
A
allen • couple • us
10
2026-08-09 • via Nuitee