Herald Suites Polaris

Hotels
8.5 (1627 reviews)
45 Polaris St., Bel-Air , Manila , ph

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great staff
Good location
Clean rooms
Cons:
Noisy air conditioning
Issues with key distribution

Categories

Cleanliness
8.08
Various reviews indicate a general sense of cleanliness, but specific complaints about issues like stains suggest room for improvement.
Service
9.05
Multiple reviews highlight the exceptional staff and prompt service.
Location
9.09
The hotel is well-located near amenities and attractions, with many positive mentions.
Room Quality
8.04
Positive mentions of room decor, but noise from air conditioning and issues like shared keys noted.
Amenities
8.57
The hotel offers good amenities like a restaurant and scenic installations, but some areas could enhance user experience.
Value for Money
8.53
Good value for the quality of services and location provided.
Food and Beverage
8.08
Breakfast is à la carte and reasonable but could have more options.
Overall Experience
8.55
Generally positive feedback, with slight drawbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:33

Property Description

Convenient Location
Herald Suites Polaris is strategically situated in Manila, just a stone's throw away from popular shopping destinations like Power Plant Mall and Glorietta Mall.

Modern Amenities
Guests can enjoy a comfortable stay with air-conditioned rooms equipped with essential amenities such as a coffee machine, fridge, and flat-screen TV. The hotel also offers free WiFi, ensuring guests stay connected throughout their visit.

Dining and Business Facilities
Indulge in American cuisine at the on-site restaurant or grab a drink at the bar. For those needing to catch up on work, the hotel provides a business area.

Experience convenience and comfort at Herald Suites Polaris - book your stay now for a memorable Manila getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1627 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
A
Aurora • couple • ca
6
Okay
Pros:

Location was a bit sketchy, breakfast was good, room was passable. I don't think the drapes were ever cleaned

Cons:

Location

2026-04-21 • via Nuitee
A
Abbos • couple • us
9
Cons:

The only thing that i didn’t like is the AC working like a jet engine. Couldn’t sleep well.

2026-04-17 • via Nuitee
S
SALEM • solo_traveller • sa
7
2026-04-14 • via Nuitee
M
Mo • couple • ca
7
2026-04-14 • via Nuitee
R
Romain • extended_group • fr
6
Bon Hôtel pour une seule nuit pas plus.
Pros:

Décoration de l'hôtel à l'ancienne. Très atypique, d'un autre temps.
Personnel sympathique

Cons:

Tout est d'un autre temps, d'un ancien temps. Hôtel assez sombre à l'intérieur.
Baignoire trop vieille
Literie très moyenne
Petit déjeuner à éviter. Pas de buffet mais à la carte et ça ne vaut pas le coup.
Emplacement dans un quartier vivant mais un peu mal fréquenté.

2026-04-14 • via Nuitee
R
Radim • extended_group • cz
10
Pros:

Excelent, thank you!!

2026-04-10 • via Nuitee
J
JIN AN • extended_group • tw
8
2026-04-04 • via Nuitee
M
Musmann • solo_traveller • fr
10
2026-04-04 • via Nuitee
E
Eric • solo_traveller • fr
7
Pros:

Emplacement central et personnel réactif. Chambre très propre et spacieuse. L’intérieur du bâtiment est très beau .

Cons:

La connexion WiFi est aléatoire !! Voire mauvaise…!
Petit déjeuner un peu light ..

2026-04-03 • via Nuitee
B
Brandon & Gheinina • couple • us
10
2026-04-01 • via Nuitee
B
Brandon & Gheinina • couple • us
10
Pros:

Location & Breakfast

2026-04-01 • via Nuitee
D
Dudulolo • family_with_children • fr
9
Pros:

Confort et propreté
Personnel très accueillant

Cons:

Tout est ok

2026-03-30 • via Nuitee
P
Pietro • extended_group • it
8
Pros:

Gentilezza dello staff e la struttura

Cons:

I materassi ( unica pecca di questo hotel) durissimi

2026-03-29 • via Nuitee
T
TERASHIMA • couple • jp
9
2026-03-29 • via Nuitee
H
Helen • couple • ca
8
It was okay
Pros:

We appreciate the staff

Cons:

The washroom

2026-03-26 • via Nuitee
W
Werneris • family_with_children • de
9
2026-03-25 • via Nuitee
J
Jonas • family_with_children • de
10
2026-03-24 • via Nuitee
R
Reinhard • family_with_children • de
9
Perfekt gelegenes Hotel
Pros:

Super Lage am Rand von Poblacion, Makati - wenn man auch mal in eine Bar oä möchte

Cons:

Wasserdruck mitunter so, dass duschen unmöglich war

2026-03-24 • via Nuitee
D
Daniel • couple • gb
8
2026-03-23 • via Nuitee
A
Annarita • couple • it
10
Pros:

Tutto

2026-03-23 • via Nuitee