Herald Suites Polaris

Hotels
8.5 (1559 reviews)
45 Polaris St., Bel-Air , Manila , ph

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great staff
Good location
Clean rooms
Cons:
Noisy air conditioning
Issues with key distribution

Categories

Cleanliness
8.08
Various reviews indicate a general sense of cleanliness, but specific complaints about issues like stains suggest room for improvement.
Service
9.05
Multiple reviews highlight the exceptional staff and prompt service.
Location
9.09
The hotel is well-located near amenities and attractions, with many positive mentions.
Room Quality
8.04
Positive mentions of room decor, but noise from air conditioning and issues like shared keys noted.
Amenities
8.57
The hotel offers good amenities like a restaurant and scenic installations, but some areas could enhance user experience.
Value for Money
8.53
Good value for the quality of services and location provided.
Food and Beverage
8.08
Breakfast is à la carte and reasonable but could have more options.
Overall Experience
8.55
Generally positive feedback, with slight drawbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:33

Property Description

Convenient Location
Herald Suites Polaris is strategically situated in Manila, just a stone's throw away from popular shopping destinations like Power Plant Mall and Glorietta Mall.

Modern Amenities
Guests can enjoy a comfortable stay with air-conditioned rooms equipped with essential amenities such as a coffee machine, fridge, and flat-screen TV. The hotel also offers free WiFi, ensuring guests stay connected throughout their visit.

Dining and Business Facilities
Indulge in American cuisine at the on-site restaurant or grab a drink at the bar. For those needing to catch up on work, the hotel provides a business area.

Experience convenience and comfort at Herald Suites Polaris - book your stay now for a memorable Manila getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1559 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
D
Derek • family_with_children • ca
8
Comfy Binondo
Pros:

Location and price were amazing, zero complaints!

Cons:

Bathroom shower was a little dirtier than expected.

2026-03-13 • via Nuitee
N
Ninou84 • family_with_children • fr
9
Bel établissement
Pros:

Nous avons été enchantés par l'accueil chaleureux, le cocktail de bienvenue, la beauté de l'établissement, son emplacement idéal et le choix varié proposé pour le petit-déjeuner.

Cons:

Nous ressentons distinctement les ressorts du matelas et l'insonorisation semble insuffisante.

2026-03-12 • via Nuitee
D
Dimitrios • couple • gr
7
2026-03-12 • via Nuitee
W
Wouter • family_with_children • nl
10
Centraal met veel vertier in de buurt
Pros:

Centraal, met veel vertier in de buurt.

Cons:

Niks

2026-03-11 • via Nuitee
S
Stefan • couple • nl
10
2026-03-11 • via Nuitee
L
Leigh • couple • us
8
I will return
Pros:

Good location,and breakfast ,great staff

Cons:

Room needs a good deep cleaning,especially the bathroom

2026-03-10 • via Nuitee
D
Derek • couple • us
8
Good choice
Pros:

Location, clean,and comfortable.

Cons:

Nothing really I like the place a little expensive but that’s OK.

2026-03-09 • via Nuitee
E
Elrizza • couple • gb
7
Pros:

The decor is great

Cons:

Breakfast isnt good

2026-03-08 • via Nuitee
D
Djarvin • family_with_children • ph
8
2026-03-08 • via Nuitee
D
Dionisio • family_with_children • es
8
Pros:

Céntrico, habitación cómoda y limpia

Cons:

Todo razonablemente bien

2026-03-08 • via Nuitee
W
Winther • solo_traveller • no
9
Pros:

Beliggenhet

2026-03-08 • via Nuitee
D
Djarvin • solo_traveller • ph
8
2026-03-08 • via Nuitee
H
HARSH • family_with_children • in
9
Charming stay
Pros:

I had a brief stay at Herald Suites, and while one night wasn't enough to explore everything, it left a great impression. The classic, well-maintained interior offers a peaceful escape from the city hustle.

Cons:

My washroom was not much cleaned, I asked help from housekeeping and I got informed that they only clean after 8 am, I don't if it's true or not, but I had to compromise with the situation due to less time.

2026-03-08 • via Nuitee
太田 • couple • jp
8
2026-03-06 • via Nuitee
M
Ma. Imee • family_with_children • ph
10
2026-03-06 • via Nuitee
R
Reinald • family_with_children • de
5
Pros:

Die Lage und der Stil des Haus gefällt noch immer. Für den ersten Stopp vom Flughafen

Cons:

Es war vor Jahren in einen besseren Zustand. Hier muss investiert werden

2026-03-05 • via Nuitee
T
Toledo • couple • ph
10
2026-03-04 • via Nuitee
W
Wolinder • couple • se
8
2026-03-04 • via Nuitee
T
Tibo • solo_traveller • mt
6
2026-03-04 • via Nuitee
A
Andrew • solo_traveller • gb
10
I can’t begin to telll how lovely and helpful the staff are. They are all brilliant. Thank you Jasmin for taking such go
Pros:

The devour is lovely and well
Preserved. Nice cool place to stay

Cons:

I liked everything

2026-03-03 • via Nuitee