Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Amenities
Cons:
Cleanliness
Room Quality
Food and Beverage

Categories

Cleanliness
7.08
Some reviews mentioned that cleanliness could be improved regarding the bathrooms.
Service
8.55
Staff was reported as friendly and helpful, especially highlighted by the mention of Hasan.
Location
9.09
Many reviews praised the central and excellent location of the hotel.
Room Quality
7.54
Room quality had mixed feedback; some rooms were spacious while others had issues with bed comfort.
Amenities
8.07
Amenities like the spa and restaurant received positive mentions.
Value for Money
8.03
Overall value seemed reasonable, balancing the location and amenities.
Food and Beverage
7.58
Breakfast received average ratings, with some variety missing.
Overall Experience
8.05
Overall experiences were generally positive, but some issues affected specific stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:06

Property Description

Luxurious Accommodation
Experience elegance and comfort at Shah Palace Hotel's classic-style rooms equipped with modern amenities like air conditioning, flat-screen TV, and minibar. Enjoy complimentary toiletries and slippers in the well-appointed bathrooms for a truly relaxing stay.

Culinary Delights
Indulge in a culinary journey with a variety of Azerbaijan, European, and Asian dishes at the hotel's restaurants. Start your day with a delicious buffet breakfast and unwind with a refreshing drink at the bar or on the charming patio.

Convenience and Relaxation
From guided tours to car rentals, the on-site tour desk caters to all your travel needs. Stay active at the gym, unwind in the sauna or hamman, and pamper yourself with rejuvenating massage services. Explore Baku effortlessly, with the hotel's prime location near major attractions and transport hubs.

Book now for an unforgettable stay at Shah Palace Hotel!

Important information:

The guest will be asked to provide the credit card which was used during the booking upon check in. If not, the guest should provide the different one for the payment or pay by cash in the local currency.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 6 years old to 11 years old stay for AZN 25 per person per night when using an available extra bed.
    People 12 years old and over stay for AZN 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1705 reviews
Cleanliness: 7.08
Service: 8.55
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
S
Saad • solo_traveller • pk
8
Pros:

Central location

2026-05-07 • via Nuitee
P
paravar • solo_traveller • az
7
2026-05-06 • via Nuitee
C
Christine • extended_group • it
8
Pros:

Hotel centrale, nel cuore della vecchia Baku con vari ristoranti tipici nelle vicinanze

Cons:

Lo staff non è stato di grande aiuto nel trovare un taxi sufficientemente grande (avevamo vari bagagli e attrezzatura sportiva) che ci portasse in aeroporto la mattina seguente. Alla fine ci siamo arrangiati da soli!

2026-05-06 • via Nuitee
ÖZEN • solo_traveller • tr
10
Pros:

Herseyini😊 merkeze yakin olmasi kahvaltisi, sadece kahvaltiya pişı pohaca gibi hamur isleride eklense tadindan yenmez😊 calisanlar ilgili ve guleryuzlu idi guzel.agirlandik cok tsk ederiz. Ayrica balkonda cok guzeldi hotelde otantik ve farkli bir havasi vardi.

2026-05-04 • via Nuitee
M
Meltem • couple • de
10
2026-05-04 • via Nuitee
R
Rashka • solo_traveller • az
10
Pros:

Все было отлично

2026-05-02 • via Nuitee
M
Murat • extended_group • tr
10
Mükemmel
Pros:

İçerişeherde yürüyüş mesafesinde çalışanlar çok ilgili ve yardımsever herkese tavsiye ederiz

Cons:

Terasta dinlenmek ve güzel çay içmek hoştu otelin her yeri ayrı ayrı üzel

2026-04-30 • via Nuitee
S
Syed • solo_traveller • it
8
Good location
Pros:

Nice location every thing is near to this hotel

Cons:

I didn’t like that taxi can’t come near to this hotel

2026-04-29 • via Nuitee
N
NURBEK • couple • kz
10
2026-04-27 • via Nuitee
B
Beata • couple • pl
10
Piękny hotel z cudownym personelem .
Pros:

Lokalizacja bardzo korzystna.Sniadania dobre.

2026-04-26 • via Nuitee
J
J1320TInatalyas • Family
10
Don't miss staying in Shah Palace Hotel
Pros:

Our family stayed at Shah Palace Hotel for 4 nights in March 2026. We will definitely stay there again because of its incredible location and the excellent restaurant on the 4th floor. We enjoyed 6 meals there because the food was outstanding.

The building's main lobby is breathtaking and perfectly complements the hotel’s location right inside the walls of the Old City. You truly feel like part of history while staying there. The rooms are beautifully decorated, spotless, and we all loved the signature scent from the diffusers. Could you please share the name of this perfume? :)

I highly recommend this hotel to anyone who would like to experience local culture rather than staying in a soulless business hotel.

2026-04-25 • via Tripadvisor
V
Vahide • couple • tr
10
Pros:

Personel çok ilgiliydi, otel gayet temizdi

2026-04-25 • via Nuitee
M
Mehmet celal • solo_traveller • tr
7
Pros:

Lokasyon

Cons:

Temizlik matraslar çok eskl ve rahatsız

2026-04-25 • via Nuitee
N
Nafiye • solo_traveller • nl
7
Pros:

Locatie

Cons:

Veel verbouwing aan beide zijde. Dit maakte het heel stoffig en ongezellig. De douche,gevaarlijk dat je in een badkuip moet stappen om te kunnen douchen

2026-04-22 • via Nuitee
A
Anatoly • solo_traveller • es
10
Ваш уютный отель в Старом Баку
Pros:

Для меня это самый лучший отель в моем любимом Баку! Все в нем меня порадовало, а особенно - отличная сауна! Персонал вежлив и учтив. В номере чистота. Постельное белье - изумительно мягкое и нежное. Расположение - присо идеальное. В Старом городе. Искренне рекомендую!

2026-04-22 • via Nuitee
U
Umutcan • solo_traveller • tr
7
Pros:

Tarihi bir mekan gibi iç tasarımı çok güzel müze otel fikrini sevdim.
Çalışanlar çok nazik ama biraz daha girişken olabilirler yardım ihtiyacınız varsa bir isteğiniz varsa size çok iyi ve güler yüzle hizmet veriyorlar ama akşamları tek başıma oturduğumda çalışanlar bana bir isteğim olup olmadığını sormadı hep ben söylemek zorunda kaldım sadece biraz daha girişken olurlarsa çok iyi olur.

Otelin konumuna diyecek yok resmen her yere erişimi olan tarihi buram buram hissettiren bir bölgede

Kahvaltılar gayet yeterli bazı yöresel tatları mutlaka deneyin.

Cons:

Banyo konusunda biraz eski buldum muhtemelen tesisat rüzgar vs den dolayı kokuyu içeri veriyordu bunun kontrol edilmesi gerekir.

Tavsiye olarak Azerbaycana ilk kez geldim ve bunu girerken belirttim odamın manzarası çok kötü klima sistemlerine bakıyordu.
İlk kez gelen bir misafire olabildiğince Manzaralı vermenizi tavsiye derim.

2026-04-21 • via Nuitee
F
Farid • couple • ru
10
Pros:

Нам понравилось абсолютно всё, с самого порога. Красивый отель вежливый персонал !!!

2026-04-19 • via Nuitee
Евгения • couple • kz
10
2026-04-17 • via Nuitee
H
Hamza • couple • tr
10
Bakü de konaklamak için en ideal yer
Pros:

Konum olarak çok iyi heryere yürüme mesafesinde.. otelin otantik yapısı çalışanların hizmeti ve güler yüzü.. Özellikle Hasan Bey ve Gönül Hanımın yardım severliği üst düzeydi..

Cons:

Beğenmediğiniz bir yanı olmadı.

2026-04-17 • via Nuitee
B
Beyza • solo_traveller • tr
10
Pros:

Tesiste her şey güzeldi sakin sessiz temiz bir ortamdı. Dizaynı muhteşemdi. Orada resepsiyonda bulunan hasan bey bize çok yardımcı oldu her ihtiyacımızda kendisi destek oldu işini çok iyi yapan, saygılı biri işinin hakkını veriyor çok teşekkür ederiz gönül hanımında misafirperverliği için çok teşekkür ederiz.

2026-04-15 • via Nuitee