Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Service
Amenities
Cons:
Cleanliness
Room Quality
Food and Beverage

Categories

Cleanliness
7.08
Some reviews mentioned that cleanliness could be improved regarding the bathrooms.
Service
8.55
Staff was reported as friendly and helpful, especially highlighted by the mention of Hasan.
Location
9.09
Many reviews praised the central and excellent location of the hotel.
Room Quality
7.54
Room quality had mixed feedback; some rooms were spacious while others had issues with bed comfort.
Amenities
8.07
Amenities like the spa and restaurant received positive mentions.
Value for Money
8.03
Overall value seemed reasonable, balancing the location and amenities.
Food and Beverage
7.58
Breakfast received average ratings, with some variety missing.
Overall Experience
8.05
Overall experiences were generally positive, but some issues affected specific stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:06

Property Description

Luxurious Accommodation
Experience elegance and comfort at Shah Palace Hotel's classic-style rooms equipped with modern amenities like air conditioning, flat-screen TV, and minibar. Enjoy complimentary toiletries and slippers in the well-appointed bathrooms for a truly relaxing stay.

Culinary Delights
Indulge in a culinary journey with a variety of Azerbaijan, European, and Asian dishes at the hotel's restaurants. Start your day with a delicious buffet breakfast and unwind with a refreshing drink at the bar or on the charming patio.

Convenience and Relaxation
From guided tours to car rentals, the on-site tour desk caters to all your travel needs. Stay active at the gym, unwind in the sauna or hamman, and pamper yourself with rejuvenating massage services. Explore Baku effortlessly, with the hotel's prime location near major attractions and transport hubs.

Book now for an unforgettable stay at Shah Palace Hotel!

Important information:

The guest will be asked to provide the credit card which was used during the booking upon check in. If not, the guest should provide the different one for the payment or pay by cash in the local currency.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 6 years old to 11 years old stay for AZN 25 per person per night when using an available extra bed.
    People 12 years old and over stay for AZN 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1800 reviews
Cleanliness: 7.08
Service: 8.55
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
M
Moh’d • solo_traveller • ae
8
staff are helpful and the respotion Hassan he do his best
Pros:

Location and the building history and I liked the design of the building, which resembled the Sultan's palaces and rest houses.

Cons:

WC 🚽 IS VERY SMALL

2026-07-18 • via Nuitee
S
Sajid • family_with_children • tj
10
It was exceptional. Location was great, staff was very helpful and welcoming.
Pros:

Location

2026-07-17 • via Nuitee
D
Daniel • solo_traveller • il
8
Pros:

מיקום מצוין אחלה צוות חדרים גדולים

Cons:

החאמם לא מתוחזק כמו שצריך

2026-07-17 • via Nuitee
S
Sajid • family_with_children • tj
10
Pros:

Its location is ideal to explore central baku

2026-07-17 • via Nuitee
V
Veli Can • couple • tr
9
Mükemmel
Pros:

Konumu ve personelin güler yüzlü olması ve mükemmel bir kahvaltı

Cons:

Hamam ve spanın süresini

2026-07-17 • via Nuitee
A
Aikaterini • couple • gr
10
Great stay
Pros:

The hotel was really great. The environment (especially the patio) , the area, the decoration and mainly the very polite personnel. We stayed for 4 nights at this hotel. For the first 3 nights we stayed to the annex building, where the room was nice and clean. The 4rth day we stayed to the main building in a superior room with view to the patio. This room was very elegant, we enjoyed a lot. The receptionists were very polite and attentive, especially Hasan who was so kind and helped us a lot. Many thanks!!! Its in the main center of the old city and few meters away from Nizami street. I totally recommend this hotel for a great stay in Baku

Cons:

Breakfast was fine, although it could be improved.

2026-07-15 • via Nuitee
S
Sadurski • couple • pl
10
Super lokalizacja na zwiedzanie starego miasta i centrum nowego miasta oraz promenady.
Pros:

Hol główny to istny Pałac. Tu przychodzą wycieczki z Miasta i zwiedzają ten hol. super lokalizacja.

Cons:

Śniadania nie były jakieś super wypasione. Na śniadanie podawali dania obiadowe, ale można było zamówić sobie tosty lub różne wersje jajek

2026-07-13 • via Nuitee
D
dilshod • solo_traveller • uz
10
Pros:

We really enjoyed our stay. The staff were exceptionally friendly and helpful, especially Hasan. The only issue was the gym. Aside from that, everything was excellent.

Cons:

The only downside was the gym. It had an unpleasant smell, there was water dripping from the ceiling, and it could have been cleaner.

2026-07-12 • via Nuitee
Валерий • family_with_children • ru
9
2026-07-12 • via Nuitee
T
turkenich • solo_traveller • us
10
Pros:

excellent hotel, very comfortable, great that they also had a gym. The person Hasan at reception was especially super helpful, thank you!

2026-07-10 • via Nuitee
D
Daniel • solo_traveller • il
8
Pros:

המלון ממוקם בתוך העיר העתיקה מקום מצוין נגיש חדרים מצוינים אחלה למי שלא רוצה לשלם הרבה ולקבל תמורה מלאה החדרים ענקים

Cons:

הארוחת בוקר פחות אהבנו
והחמאם נראה קצת מוזנח

2026-07-09 • via Nuitee
A
anton gaidukov • solo_traveller • ru
10
2026-07-08 • via Nuitee
ÖMER FARUK • couple • tr
10
Mükemmmel
Pros:

Tesis merkezi konum güleryüzlü hizmeti ve konforlu odaları olması sebebiyle kendi evinizdeymiş gibi hissediyorsunuz

2026-07-08 • via Nuitee
A
Adry • couple • il
9
אחזור לשם שוב
Pros:

המיקום מעולה ממש ליד שער היציאה מהעיר העתיקה , יצאנו ברגל לרוב המקומות ,מסעדות טובות צמוד למלון , צ׳נג׳ להמרה צמוד ,החדרים גדולים מאוד (הסופרפיור), ארוחת הבוקר לנו היה מעולה

Cons:

לטעמי הכל טוב

2026-07-08 • via Nuitee
F
Faisal • family_with_children • at
9
2026-07-07 • via Nuitee
J
James • solo_traveller • ca
10
Pros:

Incredible service and beautiful comfortable environment !!! Hasan was very kind and helpful.

2026-07-06 • via Nuitee
D
Dennis • solo_traveller • at
9
2026-07-06 • via Nuitee
P
Peter • solo_traveller • au
10
Pros:

Location, staff & room

Cons:

Little tricky to get to as it is inside the old wall but it is worth the hassle staying inside the old wall

2026-07-05 • via Nuitee
D
Dr.Nigora • solo_traveller • uz
10
2026-07-03 • via Nuitee
M
Mohammed • solo_traveller • il
9
اقامة ممتازة ورائعة
Pros:

الموقع والخدمة وخدمة الاستقبال ، الغرفة كانت ممتازة جدا والبلكون ايضا

2026-07-01 • via Nuitee