Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Service
Amenities
Cons:
Cleanliness
Room Quality
Food and Beverage

Categories

Cleanliness
7.08
Some reviews mentioned that cleanliness could be improved regarding the bathrooms.
Service
8.55
Staff was reported as friendly and helpful, especially highlighted by the mention of Hasan.
Location
9.09
Many reviews praised the central and excellent location of the hotel.
Room Quality
7.54
Room quality had mixed feedback; some rooms were spacious while others had issues with bed comfort.
Amenities
8.07
Amenities like the spa and restaurant received positive mentions.
Value for Money
8.03
Overall value seemed reasonable, balancing the location and amenities.
Food and Beverage
7.58
Breakfast received average ratings, with some variety missing.
Overall Experience
8.05
Overall experiences were generally positive, but some issues affected specific stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:06

Property Description

Luxurious Accommodation
Experience elegance and comfort at Shah Palace Hotel's classic-style rooms equipped with modern amenities like air conditioning, flat-screen TV, and minibar. Enjoy complimentary toiletries and slippers in the well-appointed bathrooms for a truly relaxing stay.

Culinary Delights
Indulge in a culinary journey with a variety of Azerbaijan, European, and Asian dishes at the hotel's restaurants. Start your day with a delicious buffet breakfast and unwind with a refreshing drink at the bar or on the charming patio.

Convenience and Relaxation
From guided tours to car rentals, the on-site tour desk caters to all your travel needs. Stay active at the gym, unwind in the sauna or hamman, and pamper yourself with rejuvenating massage services. Explore Baku effortlessly, with the hotel's prime location near major attractions and transport hubs.

Book now for an unforgettable stay at Shah Palace Hotel!

Important information:

The guest will be asked to provide the credit card which was used during the booking upon check in. If not, the guest should provide the different one for the payment or pay by cash in the local currency.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Location

Guest Reviews

8
Based on 1840 reviews
Cleanliness: 7.08
Service: 8.55
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
M
Martin • solo_traveller • de
9
Pros:

Nicely decorated rooms and lobby. The breakfast was also nice.

2026-10-24 • via Nuitee
S
Salman • extended_group • ae
1
2026-10-24 • via Nuitee
G
galit • couple • il
10
2026-10-24 • via Nuitee
M
Margarita • extended_group • il
8
2026-10-22 • via Nuitee
J
JRakosa • solo_traveller • hu
6
OK
2026-10-22 • via Nuitee
S
Serap • extended_group • tr
10
Mükemmel konum ve fiyat performans
Pros:

Konumu mükemmeldi her yere taksi kullanmadan erişim sağladık. Kahvaltısı iyiydi ve çalışanlar şahane insanlardı. Özellikle resepsiyonda orta asyalı olduğunu düşündüğüm beyefendi her şeyimiz ile ilgilendi. Haricinde de gönül abla(dünürleri türk ve İzmitli imiş) çok tatlıydı. Herkese sonsuz teşekkürler. Ailecek konakladık herkes memnun kaldı, tekrar gittiğimizde yine burayı tercih edeceğiz.

2026-10-22 • via Nuitee
S
Serkan • extended_group • tr
7
Pros:

Konum çok merkezi, personel çok yardımsever, oda konforu yeterli, kahvaltı idare eder.

Cons:

Banyodan rahatsız edici bir tuvalet kokusu geliyor maalesef.

2026-10-22 • via Nuitee
G
Gluc De Fib • couple • fr
10
Pros:

Emplacement super dans la vieille ville .. personnel tres souriant et tres polis ... excellent rapport qualité / prix

Cons:

Rien de particulier

2026-10-22 • via Nuitee
R
Rafael • couple • il
9
Pros:

מיקום פנטסטי.

Cons:

מתקנים קצת מיושנים.

2026-10-21 • via Nuitee
R
Rafael • solo_traveller • il
9
Pros:

מיקום נהדר.

Cons:

מתקנים קצת ישנים. ארוחת בוקר פחות טובה.

2026-10-21 • via Nuitee
T
Tatjana • couple • de
10
Pros:

Authentische Ambiente, sehr aufmerksamer Personal, da keine Wünsche vom Gast offen lässt. Leckerer und umfangreicher Frühstück.

Cons:

Nichts

2026-10-20 • via Nuitee
T
Tatjana • extended_group • de
10
2026-10-20 • via Nuitee
A
Ali • extended_group • in
10
2026-10-20 • via Nuitee
R
RASHID HUSSAIN • couple • ae
8
Pros:

Excellent location to commute anywhere in Baku.

Cons:

Balcony door lock was not working at all.

2026-10-19 • via Nuitee
W
Willi • extended_group • de
9
Nettes und hilfsbereites Personal, Sehenswürdigkeiten gleich im Hotel!
Pros:

Für Touristen sehr gute Lage! für Geschäftsreise schlecht, weil kein Taxi bis zum Hotel fahren konnte. Einfahrt in Altstadt beschränkt!

Cons:

Für Geschäftsreise schlecht, weil kein Taxi bis zum Hotel fahren konnte. Einfahrt in Altstadt beschränkt!

2026-10-19 • via Nuitee
I
Iris • couple • il
10
עונה מעבר לציפיות תמחיר
Pros:

אווירה, מקום ניקיון שירות.

Cons:

חדר הרחצה, קשה לעלות לאמבטיה. גבוהה יחסית לנורמה. אבל הכל היה 10.

2026-10-19 • via Nuitee
M
Mohammed • couple • bh
10
An absolutely amazing stay
Pros:

Everything. Just perfect

Cons:

Nothing

2026-10-17 • via Nuitee
A
Aliza • couple • il
10
2026-10-16 • via Nuitee
A
ALBERT Djavadbekov • solo_traveller • il
10
Pros:

Местоположение отличное, напротив ресторан вкусные кутабы и чаи разные, до девичья башня 3 минуты пешком

Cons:

Душевая никакая, на балконе дверь не запиралась, сейф не работал.. эта цена только за локацию

2026-10-13 • via Nuitee
M
mauro • couple • br
7
vale pela excelente localização,peca pela qualidade dos serviços oferecidos
Pros:

café da manhã razoavel
localização excelente

Cons:

poderia ter uma equipe de atendimento mais disponível,oferecer um melhor serviço de bar e não deixar as roupas da lavanderia exposta pelo corredor.isso causa uma má impressão.

2026-10-13 • via Nuitee