Somerset Hotel

Hotels
7.8 (419 reviews)
Lot 213-215 Kwangtung Road PO Box 1476 , Miri , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Location city centre
Friendly staff
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
6.88
Multiple reviews mention cleanliness issues, including unclean bathrooms and hair on the floor.
Service
8.85
Positive mentions of friendly and helpful staff.
Location
8.89
Consistently noted as a positive aspect with city center access.
Room Quality
6.84
Mixed reviews; concerns about room size and specific maintenance issues.
Amenities
7.37
Basic amenities mentioned, but some guests found lacking, such as missing cookware and facilities.
Value for Money
8.33
Some reviews note it's good value, but issues with certain aspects of cleanliness detract from this.
Food and Beverage
7.88
Comments about good food, though not extensively discussed.
Overall Experience
7.35
Mixed feelings overall; some experiences were positive, while others were disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:04

Property Description

Convenient Location

Modern Amenities

Family-Friendly Accommodation

To experience comfort and convenience in Miri, book your stay at Somerset Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 419 reviews
Cleanliness: 6.88
Service: 8.85
Location: 8.89
Room Quality: 6.84
Amenities: 7.37
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 7.35
A
ahmad fahmi • solo_traveller • my
10
2026-05-08 • via Nuitee
L
LUQMAN • couple • bn
2
Not recommended
Pros:

Nothing

Cons:

Unprofessional staff, smelly room and bathroom, old furniture, broken bathroom door.

2026-05-06 • via Nuitee
M
Magdelina • solo_traveller • my
10
Pros:

Bilik bersih dan selesa
Staff peramah

2026-05-01 • via Nuitee
J
James • solo_traveller • my
7
2026-04-20 • via Nuitee
A
Aqil • extended_group • bn
10
2026-04-19 • via Nuitee
I
Izzuddin • solo_traveller • my
10
2026-04-19 • via Nuitee
K
khairul • couple • my
7
Pros:

Location

Cons:

Water heater not on par. Should be hotter

2026-04-16 • via Nuitee
M
Mazlan • couple • bn
9
Pros:

The location is great.

2026-04-14 • via Nuitee
W
Wing • solo_traveller • sg
8
干净
Pros:

地点不错，附近就有餐馆，咖啡店。

Cons:

没有健身室

2026-03-29 • via Nuitee
H
hayatul • extended_group • bn
9
Pros:

Room was spacious and comfortable. Easy to find places to eat. Strategic location close to shops.

Cons:

Parking was very limited and difficult to find, especially at night.

2026-03-28 • via Nuitee
C
Chooi • extended_group • my
9
Pros:

Clean and spacious room. The beds were comfortable.

Cons:

The toilet could benefit from an upgrade. Even just adding a shower curtain keeps the wet and dry area separate for a more comfortable toilet experience.

2026-03-25 • via Nuitee
A
azam • family_with_children • my
8
2026-03-24 • via Nuitee
S
Stewart Saga • couple • my
10
Pros:

everything

Cons:

not much, only stain on towel

2026-03-20 • via Nuitee
S
Soe Huat • extended_group • my
10
2026-03-19 • via Nuitee
H
Haji Zulkapali • family_with_children • bn
9
2026-03-15 • via Nuitee
A
Aqil • couple • bn
10
2026-03-14 • via Nuitee
A
Albinus • couple • my
8
2026-03-12 • via Nuitee
F
Fook Onn • solo_traveller • my
9
2026-03-12 • via Nuitee
Z
Zainul Asri • couple • bn
5
2026-03-09 • via Nuitee
F
Fatin Nor • couple • my
7
2026-03-08 • via Nuitee