TownePlace Suites by Marriott Cleveland

Hotels
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TownePlace Suites by Marriott
8.3 (231 reviews)
160 Bernham Drive , Cleveland , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean rooms
Comfortable, well-equipped rooms
Helpful and friendly staff
Great, central location
Extended-stay amenities/kitchen
Cons:
Poor breakfast quality
Lobby coffee awful and ice machine not working
Low shower water pressure / dripping shower head
Bathroom vent issue and moldy trim reported
Maintenance issue: light fixture hanging in shower (isolated)

Categories

Cleanliness
9
Frequently praised as very clean across reviews, though a few guests noted issues (moldy trim, shower head drips).
Service
9.3
Staff described as helpful and friendly in multiple reviews; positive service sentiment overall.
Location
9
Multiple guests called the property centrally located and in a great location.
Room Quality
8
Rooms described as comfortable and well equipped, but some negatives noted (low shower water pressure, one report of a hanging light fixture).
Amenities
7
Mixed sentiment: extended-stay features appreciated, but on-site amenities had problems (ice machine not working, lobby coffee issues).
Value for Money
8.3
Standard quality for this hotel tier.
Food and Beverage
7
Consistently negative comments about breakfast quality and lobby coffee; ice machine outages also mentioned.
Overall Experience
8.8
Overall positive sentiment with many 'perfect' and 'excellent' mentions; minor maintenance and F&B issues tempered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 14:41

Property Description

Modern Amenities
TownePlace Suites by Marriott Cleveland offers contemporary amenities like free bikes, a seasonal outdoor pool, and a fitness center, ensuring a comfortable stay for all guests.

Convenient Services
Enjoy the convenience of a 24-hour front desk, a shared lounge, and a snack bar on-site. The hotel also provides free private parking and a business area for those traveling for work.

Nearby Attractions
Located close to popular attractions like the Tennessee Aquarium and Tennessee Riverpark, this 3-star hotel is the perfect choice for travelers looking to explore the beauty of Cleveland.

Experience comfort and convenience at TownePlace Suites by Marriott Cleveland. Book your stay now to enjoy a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 231 reviews
Cleanliness: 9
Service: 9.3
Location: 9
Room Quality: 8
Amenities: 7
Value for Money: 8.3
Food and Beverage: 7
Overall Experience: 8.8
T
Tabbatha • solo_traveller • us
1
Pros:

location

Cons:

mold everywhere in our bathroom and being refused a new room

2026-08-17 • via Nuitee
A
Amanda • solo_traveller • us
10
Exceptional
Pros:

The room was spacious and fully equipped as described. The staff was exceptional and very friendly. The bed was perfect and the air conditioning worked extremely well.

Cons:

The bathroom could have used more lighting and better air flow from the air conditioning.

2026-08-17 • via Nuitee
C
Charles • solo_traveller • us
10
2026-08-10 • via Nuitee
W
William • couple • us
10
Clean
Pros:

Great place. Didn’t realize it was an extended stay type facility when I reserved it. Icing on the cake. Clean.

2026-08-03 • via Nuitee
J
Jeffrey • solo_traveller • us
10
Pros:

Everything this plant was Great

2026-07-23 • via Nuitee
T
Tammy • couple • us
10
2026-07-20 • via Nuitee
A
Amanda • solo_traveller • us
10
Perfect stay
Pros:

The room was fully equipped, very clean and comfortable. All the amenities promised in the website we're there.

Cons:

The shower needed more water pressure. That was my only complaint.

2026-07-20 • via Nuitee
K
Kali • family_with_children • us
10
Perfect
Pros:

The room was nice and accommodating

Cons:

I have no complaints

2026-07-20 • via Nuitee
S
Sheila • couple • us
10
2026-07-06 • via Nuitee
J
John • couple • us
7
Pros:

Cleanliness, location

Cons:

Bathroom vent didn't work, shower head drips.

2026-06-29 • via Nuitee
R
Richard • extended_group • us
9
2026-06-25 • via Nuitee
M
Michael • couple • us
9
Pros:

cleanliness and friendliness

2026-06-14 • via Nuitee
R
Robert • couple • us
9
Nice stay
Pros:

Great location, clean and comfortable

Cons:

The breakfast was not very good.

2026-06-13 • via Nuitee
S
Sherry • couple • us
5
Just a place to rest for a few hours
Pros:

Aweful coffee and ice machine in lobby not working
First placed in a room with the light fixture hanging down in the shower

Cons:

Need to brew good coffee
At 7am waited for a fresh pot still not drinkable

2026-06-08 • via Nuitee
H
Holly • family_with_children • us
10
Clean, comfortable and centrally located
Pros:

The property was very clean and centrally located

Cons:

I have no complaints about the property

2026-05-28 • via Nuitee
M
Mary • solo_traveller • us
10
Excellent
Pros:

Clean and very helpful staff

2026-05-21 • via Nuitee
J
Jessica • couple • us
10
2026-05-15 • via Nuitee
J
Jennifer • couple • ca
9
Cons:

Trim in the bathroom was moldy

2026-03-13 • via Nuitee
M
Matthew • family_with_children • us
10
2026-03-02 • via Nuitee
P
Paul Kawka • couple • us
10
Excellent property
Pros:

Very clean room with lots of room and amenities. Excellent breakfast as well.

Cons:

Nothing

2026-01-21 • via Nuitee