Courtyard by Marriott Austin Northwest/Lakeline

Hotels
•
Marriott
8.8 (326 reviews)
12833 Ranch Road 620 North, Austin, Texas, 78750 , Austin , US
1-512-5800083

listing image 1
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Pets allowed

Facilities

Meeting rooms
Fitness facilities
No single-use plastic straws
No single-use plastic stirrers
Free WiFi
24-hour front desk
Garden
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Billing issues
Breakfast service delays
Parking concerns

Categories

Cleanliness
7.94
Some reviews mention cleanliness issues, like unclean shower walls & tub.
Service
8.91
Generally positive comments about friendly staff; however, there was mention of poor support from front desk staff.
Location
9.45
Highlighted as central and convenient, with easy access to major areas.
Room Quality
9.4
Rooms are described as clean, spacious, and comfortable.
Amenities
8.93
Amenities were satisfactory, but parking and breakfast service had concerns.
Value for Money
8.39
Value perception affected by issues with breakfast service.
Food and Beverage
7.94
Breakfast options were limited and costly.
Overall Experience
9.41
Overall favorable experience but marred by billing issues and breakfast service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:27

Property Description

Welcome to Courtyard by Marriott Austin Northwest/Lakeline, where comfort meets convenience in the heart of Austin!

Recreational Amenities
Indulge in our inviting indoor pool and state-of-the-art fitness center for a refreshing getaway. Whether you're swimming laps or breaking a sweat, our amenities cater to both relaxation and health.

Dining Delights
Treat your taste buds at The Bistro, serving delicious American cuisine and handcrafted beverages in a chic bar/lounge setting. For those on the go, enjoy freshly brewed coffee at our café or our made-to-order breakfast options available during weekdays and weekends.

Event and Business Facilities
Planning an event? With 2,260 square feet of versatile meeting space, your corporate or social gatherings are effortlessly accommodated. Enjoy the convenience of complimentary high-speed internet access and a 24-hour business center for all your professional needs.

Book your stay today for an unforgettable experience in the vibrant city of Austin!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 50

  • Pets

    Pet max weight (per pet) in kg is 23

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.8
Based on 326 reviews
Cleanliness: 7.94
Service: 8.91
Location: 9.45
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 9.41
R
Ricky • solo_traveller • us
9
2026-03-22 • via Nuitee
A
Anthony • couple • us
9
It was nice the staff was friendly and welcoming I would definitely stay again
Pros:

cleanliness and location

2026-03-20 • via Nuitee
J
Janet • family_with_children • us
10
Pros:

Very clean, great location and staff professional and efficient.

Cons:

The indoor pool was out of order, one of the biggest reasons I booked this hotel over another. Wish that this was listed upfront that the pool was out of order.

2026-03-12 • via Nuitee
J
Jose • extended_group • us
10
Amazing coming back
Pros:

Everything nice workers , Olive Garden next door
Over all it was good

Cons:

..

2026-03-03 • via Nuitee
C
Candice • extended_group • us
9
2026-03-02 • via Nuitee
B
Brandon • couple • us
4
2026-03-02 • via Nuitee
E
Emil P. Fänger • extended_group • de
3
Hotel ist okay, Service schlecht.
Cons:

Hotel reagiert nicht auf Anfragen.

2026-02-24 • via Nuitee
A
Angela • family_with_children • us
9
2026-01-31 • via Nuitee
J
Johnson • couple • us
10
2026-01-13 • via Nuitee
A
Ashlee • extended_group • us
1
Not overly excited about Marriott hotels anymore.
Pros:

It was a newer hotel and clean

Cons:

They double charged me after we checked out, I have the receipt from them saying I owe nothing and then another receipt where they charged the card I used for incidentals. They told me they got a new system and couldn’t refund me, even though they could see I was charged twice

2026-01-03 • via Nuitee
S
Shelly • couple • us
8
2025-12-30 • via Nuitee
N
Nance • family_with_children • us
10
2025-12-09 • via Nuitee
A
ANGELA • couple • us
5
2025-12-08 • via Nuitee
N
Natalia • family_with_children • us
10
Excellent room, very spacious, clean and comfortable. I recommend it!
Pros:

Starting with the excellent service at the reception. The room is very spacious. It was very clean and well-organized. Comfortable hotel with an excellent restaurant in front. Very close to a supermarket and other establishments.

2025-12-07 • via Nuitee
M
Mani shanker • solo_traveller • in
7
Cons:

limited breakfast option

2025-11-27 • via Nuitee
B
Bill • solo_traveller • us
10
Cons:

The breakfast was WAY, WAY too expensive. The nearby McDonalds breakfast was just fine.

2025-11-11 • via Nuitee
W
WELCH • couple • us
7
Decent stay
Pros:

The staff was very friendly.
Breakfast was delicious. The cashier who made our breakfast was awesome 😎

Cons:

Upon check in the lady at the front desk tried to charge us again for the room but I'm guessing this app doesn't allow them to see when you've paid for the room so it's not her fault at all.
Also the bathroom light in 310 is connected to the main lights when you enter the room. So in order to have light in the bathroom you have to turn on every light in the room.
The shower walls & tub weren't completely clean but we had our own cleaning supplies so we solved that issue.

2025-11-04 • via Nuitee
F
Francisca • couple • us
10
2025-10-27 • via Nuitee
F
Flavio • couple • us
10
2025-10-26 • via Nuitee
J
Jones • family_with_children • us
10
Pros:

Beautiful hotel, very nice rooms. Staff was friendly

Cons:

Nothing

2025-10-23 • via Nuitee