Wink at Upper Cross Street

Hotels
7.8 (3625 reviews)
38 Upper Cross Street , Singapore , SG
+65 9835 6850

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Helpfulness of staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.69
Some reviews mention issues with cleanliness, specifically with shared bathroom conditions.
Service
8.66
Positive sentiments about accommodating staff and helpful service.
Location
8.7
Multiple reviews highlight the great location near transportation and attractions.
Room Quality
7.65
Several guests noted that the rooms were basic but clean with good air conditioning.
Amenities
7.18
Amenities are okay, with mentions of limited facilities but overall acceptable.
Value for Money
8.64
Guests consistently found it to be a good value for their stay, especially for solo travelers.
Food and Beverage
7.19
Basic breakfast provided, but with room for improvement in terms of variety.
Overall Experience
7.66
Mixed sentiments but overall a generally positive experience with some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:16

Property Description

Cultural Charm in Chinatown
Experience the vibrant culture of Singapore at Wink At Upper Cross Street, nestled in the heart of Chinatown. Immerse yourself in the rich heritage as you explore nearby landmarks such as the Chinatown Heritage Centre and Sri Mariamman Temple.

Convenient Location and Connectivity
With Chinatown MRT Station a stone's throw away, exploring the city is a breeze. Venture to popular attractions like Clarke Quay, Asian Civilisations Museum, and Victoria Theatre with ease. Plus, being just 20.6 km from Changi Airport, your travel convenience is ensured.

Comfort and Hospitality
Relax in air-conditioned rooms, some with attached bathrooms for added comfort. Unwind in the open-space backyard or seek assistance from our friendly staff for tour arrangements. Indulge in a plethora of shopping and dining options in the vicinity, making your stay truly memorable.

Book now for an unforgettable stay at Wink At Upper Cross Street!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Location

Guest Reviews

7.8
Based on 3625 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 7.65
Amenities: 7.18
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 7.66
L
Lucía • extended_group • ar
7
2026-10-31 • via Nuitee
A
Ana Isabel da Silva e • extended_group • pt
6
Vale pelo preço.
Pros:

A proximidade ao metro. O preço.

Cons:

O hostel é no segundo e terceiro andar de um prédio sem elevador. Tivemos de levar as bagagens na mão pela escadaria.

Não podemos andar calçados no hostel. tínhamos de deixar o calçado na escadaria do prédio.

A cama de baixo era muito dura e a de cima além de dura era inclinada para o meio. Não havia lençol de cima só uma manta individual.

2026-10-31 • via Nuitee
N
Nicole • solo_traveller • cl
1
2026-10-31 • via Nuitee
O
OP • extended_group • fr
7
Pros:

Emplacement stratégique proche du métro et du marché Chinatown Complex.
Serviette changée chaque jour.

Cons:

La douche et toilette dans le même espace, c'est trempé en permanence pas de rideau de séparation.
Le petit déjeuner pas de choix.

2026-10-31 • via Nuitee
F
FE • extended_group • sg
6
2026-10-30 • via Nuitee
T
Thuỳ Lê • solo_traveller • vn
10
Love it
Pros:

Everything

Cons:

Nothing

2026-10-30 • via Nuitee
H
Hernán • solo_traveller • co
8
Pros:

Services and installations

Cons:

Internet, it was terrible, didn't work at all.

2026-10-30 • via Nuitee
T
Tan • solo_traveller • my
8
Pros:

breakfast

Cons:

The bed a bit thin and no soundproof difficult to sleep.
Why do aircond service when got people stay inside, you should do when no ppls.

2026-10-30 • via Nuitee
G
Guilhem • solo_traveller • fr
10
2026-10-30 • via Nuitee
E
Ellen • extended_group • au
9
Pros:

Amazing location. Right across from Chinatown MRT. We had a family room with ensuite. Everything we needed for our short stay.

2026-10-30 • via Nuitee
W
Wency • couple • my
10
是我住过的四个国家（中国，日本，马来西亚，新加坡）的青旅里最好的一次体验！
Pros:

很干净，服务人员非常的好！！！办理入住的时候已经是凌晨了，前台小哥还帮忙拿行李，什么都提醒的很到位，态度特别特别友好！我手机忘在前台了，白衣服的小哥还给送上来了😭感谢🙏

Cons:

太晚的话可以自助入住就好了，这样也不打扰前台人员，也不用担心约定时间到不了。

2026-10-29 • via Nuitee
G
GERALDINE • solo_traveller • ph
9
Pros:

Clean and comfortable

Cons:

Breakfast selection could be improved

2026-10-29 • via Nuitee
晓亮 • solo_traveller • cn
4
如果考虑性价比的话，还是个说得过去的选择
Pros:

性价比还可以，地理位置不错，周边饮食购物交通等都非常便利，员工服务到位，积极主动，房间空间较宽敞，……

Cons:

洗澡间和卫生间共用，空间较小，经常会把马桶淋湿，当关掉洗澡水再开的时候会非常烫，把我都烫伤起泡了。公用客厅比较热，只开风扇没开空调。

2026-10-29 • via Nuitee
D
Darine • solo_traveller • ca
10
Pros:

Great location. Clean and comfortable hostel. Wonderful and helpful staff. Amazing stay!

Cons:

Most of the staff I met were men( and ALL so lovely and kind and attentive!). It seemed a little weird when they entered the women's room with not much notice. Maybe find a way to communicate the entry prior so the ladies can be prepared.
Other than that, everything was great

2026-10-29 • via Nuitee
T
Treesha • extended_group • au
10
2026-10-28 • via Nuitee
R
Richelle • solo_traveller • ae
10
Nextrip will be choose wink hotel that’s for sure ❤️
Pros:

So clean and organized

Cons:

All are good

2026-10-28 • via Nuitee
R
Richelle • solo_traveller • ae
10
Thank you for wonderful stay for sure we keep coming back
Pros:

Wonderful stay

Cons:

The staff are all good

2026-10-28 • via Nuitee
S
Selma • solo_traveller • fr
10
Pros:

Propreté
Petit déjeuner compris
Emplacement central qui facilite les déplacements. Proche du métro

2026-10-28 • via Nuitee
J
Jean-Francois • extended_group • fr
8
2026-10-28 • via Nuitee
子純 • family_with_children • tw
7
地點佳但廁所會有外面餐廳的油煙味很不喜歡沒有電梯 行李需自行搬運至房間樓層有點不方便
Pros:

地點方便

Cons:

無電梯
行李搬運不方便

2026-10-28 • via Nuitee