Wink at Upper Cross Street

Hotels
7.8 (2864 reviews)
38 Upper Cross Street , Singapore , sg

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Helpfulness of staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.69
Some reviews mention issues with cleanliness, specifically with shared bathroom conditions.
Service
8.66
Positive sentiments about accommodating staff and helpful service.
Location
8.7
Multiple reviews highlight the great location near transportation and attractions.
Room Quality
7.65
Several guests noted that the rooms were basic but clean with good air conditioning.
Amenities
7.18
Amenities are okay, with mentions of limited facilities but overall acceptable.
Value for Money
8.64
Guests consistently found it to be a good value for their stay, especially for solo travelers.
Food and Beverage
7.19
Basic breakfast provided, but with room for improvement in terms of variety.
Overall Experience
7.66
Mixed sentiments but overall a generally positive experience with some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:16

Property Description

Cultural Charm in Chinatown
Experience the vibrant culture of Singapore at Wink At Upper Cross Street, nestled in the heart of Chinatown. Immerse yourself in the rich heritage as you explore nearby landmarks such as the Chinatown Heritage Centre and Sri Mariamman Temple.

Convenient Location and Connectivity
With Chinatown MRT Station a stone's throw away, exploring the city is a breeze. Venture to popular attractions like Clarke Quay, Asian Civilisations Museum, and Victoria Theatre with ease. Plus, being just 20.6 km from Changi Airport, your travel convenience is ensured.

Comfort and Hospitality
Relax in air-conditioned rooms, some with attached bathrooms for added comfort. Unwind in the open-space backyard or seek assistance from our friendly staff for tour arrangements. Indulge in a plethora of shopping and dining options in the vicinity, making your stay truly memorable.

Book now for an unforgettable stay at Wink At Upper Cross Street!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 4 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 2864 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 7.65
Amenities: 7.18
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 7.66
E
Emre • solo_traveller • tr
1
2026-02-28 • via Nuitee
A
Agata • solo_traveller • pl
10
Liked it a lot!
Pros:

Great location, clean, nice areas to socialise with other travellers

2026-02-28 • via Nuitee
L
Leo • solo_traveller • jp
10
2026-02-28 • via Nuitee
W
Wambulwa • solo_traveller • kr
7
Value for money
Pros:

In a good location in chinatown

Cons:

It looks older than pictures. Bathrooms weren’t that great

2026-02-27 • via Nuitee
D
Deborah • extended_group • au
8
2026-02-27 • via Nuitee
M
Marcin • family_with_children • pl
9
2026-02-27 • via Nuitee
杨 • solo_traveller • cn
7
开心的旅游
Pros:

Good stuff.The food here was so sweet.Maybe not that good for the Asian people.But i have met a lot of friends.

Cons:

员工曳个捡，有点腩郭

2026-02-27 • via Nuitee
L
LI • solo_traveller • cn
9
Cons:

Toilets are not enough

2026-02-27 • via Nuitee
V
Victoria • solo_traveller • it
4
Pros:

La ubicación está bien, las instalaciones están bastante limpias y el personal es amable.

Cons:

El calor que hace en los baños es tremendo, no hay buena ventilación y es bochornoso salir de la ducha y chocarte con ese calor.
La habitación esta bien de espacio pero para ir a la cama de arriba la escalera está muy al costado ubicada y es un poco incómoda.

2026-02-26 • via Nuitee
P
paul • solo_traveller • gb
9
First time using a hostel and really good value for money!
Pros:

First time using a hostel and really good value for money! The place is clean and tidy, with good sized beds. Although I'm 6ft 8 and my feet stuck out of the bed a little, the actual pod size wasn't cramped at all. It's not a party hostel, which is great. People of all ages here, everyone quite respectful and friendly.
Bring flip flops or wear socks to walk around in. Shoes are kept outside or in cupboards to keep the place clean. Although you need to walk up stairs from street level, its maybe 20 steps to floor 2 (reception) so not far.
Although bathrooms are outside, its like 6ft from the reception through one door. Although the shower and toilet are combined in cubicles (which is a bit of a pain and the toilet gets wet) it's a minimal inconvenience when you compare it to what you're paying. Excellent water pressure in the showers though. Far better than some hotels I've stayed in where it feel like a small mouse sneezing on you.
Again considering price, breakfast was actually pretty good. White/brown bread with condiments and 4 different cereals, different milks and tea/coffee with hot/cold water dispenser.
Locker under the bed was easy to use for smaller bags. And there was space to put a suitcase to the side of the pods. Didn't need a locker for my big case and it was fine as it was.
All round a great stay and would come back.

Cons:

If I really had to think about it, air con could have been a bit cooler.

The reception bell is a bit loud and it rings twice every time. I could hear it in the room - could be quieter / different noise.

No way to enter reception from outside after 10pm with a key. Gotta ring the bell and someone comes to let you in.

2026-02-26 • via Nuitee
D
David • solo_traveller • es
6
2026-02-26 • via Nuitee
T
Tiew Choon • solo_traveller • ca
10
2026-02-26 • via Nuitee
A
Aristide-Traian • solo_traveller • ro
10
Pros:

It was nice central and could sleep well. Also breakfast was not bad.

Cons:

Bathroom shower mix means you cannot go with socks on to the bathroom else ok.

2026-02-26 • via Nuitee
E
Ellen • solo_traveller • be
8
Goede locatie
Pros:

Goed bed en goede locatie.

Cons:

Ontbijt is gewoon een toast met choco/confituur of cornflakes met melk. Toilet/douche is in 1 kleine ruimte tegen elkaar.

2026-02-26 • via Nuitee
K
Keng Min • solo_traveller • tw
9
很棒！
Pros:

很乾淨舒適

Cons:

其他旅客半夜的時候很大聲，浴室稍微有一點狹窄

2026-02-26 • via Nuitee
B
bruneau • family_with_children • fr
4
Pros:

Le lieu

Cons:

Le confort

2026-02-26 • via Nuitee
N
Nhu Lam • couple • vn
10
Tốt
Pros:

Gần các tiện ích

Cons:

Không có

2026-02-25 • via Nuitee
J
Jurga • family_with_children • lt
7
Pros:

Labai patogi vieta, paslaugus personalas, švaru.

Cons:

Labai kietos lovos, porolono čiužinukai ne storesni nei 5-7 cm

2026-02-24 • via Nuitee
Z
zhang • solo_traveller • cn
4
2026-02-24 • via Nuitee
M
maxime • extended_group • fr
2
Pros:

Perfect location

Cons:

Poor value for money. Not very clean (cockroach and, don't look for cleaning in the corners or under the mattress). Poor soundproofing from the street (as if the window were open). Very thin mattress placed on a board... good luck the next day if you have back problems!

2026-02-24 • via Nuitee