Wink at Upper Cross Street

Hotels
7.8 (2953 reviews)
38 Upper Cross Street , Singapore , sg

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Helpfulness of staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.69
Some reviews mention issues with cleanliness, specifically with shared bathroom conditions.
Service
8.66
Positive sentiments about accommodating staff and helpful service.
Location
8.7
Multiple reviews highlight the great location near transportation and attractions.
Room Quality
7.65
Several guests noted that the rooms were basic but clean with good air conditioning.
Amenities
7.18
Amenities are okay, with mentions of limited facilities but overall acceptable.
Value for Money
8.64
Guests consistently found it to be a good value for their stay, especially for solo travelers.
Food and Beverage
7.19
Basic breakfast provided, but with room for improvement in terms of variety.
Overall Experience
7.66
Mixed sentiments but overall a generally positive experience with some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:16

Property Description

Cultural Charm in Chinatown
Experience the vibrant culture of Singapore at Wink At Upper Cross Street, nestled in the heart of Chinatown. Immerse yourself in the rich heritage as you explore nearby landmarks such as the Chinatown Heritage Centre and Sri Mariamman Temple.

Convenient Location and Connectivity
With Chinatown MRT Station a stone's throw away, exploring the city is a breeze. Venture to popular attractions like Clarke Quay, Asian Civilisations Museum, and Victoria Theatre with ease. Plus, being just 20.6 km from Changi Airport, your travel convenience is ensured.

Comfort and Hospitality
Relax in air-conditioned rooms, some with attached bathrooms for added comfort. Unwind in the open-space backyard or seek assistance from our friendly staff for tour arrangements. Indulge in a plethora of shopping and dining options in the vicinity, making your stay truly memorable.

Book now for an unforgettable stay at Wink At Upper Cross Street!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 4 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 2953 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 7.65
Amenities: 7.18
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 7.66
N
Natalia • solo_traveller • pl
9
Pros:

Great location, good rooms, comfortable bed

Cons:

Toilets are a bit old and messy

2026-04-11 • via Nuitee
黃齊 • solo_traveller • tw
7
2026-04-11 • via Nuitee
D
Deniz • solo_traveller • tr
8
Pros:

Stuff, location, price performance rate.

Cons:

Matrasses might be softer. But ok.

2026-04-11 • via Nuitee
P
Pedro.fst • solo_traveller • pt
9
Pros:

The location is amazing, the capsule also comfortable. Staff is friendly. Good price

Cons:

Lack of space of the locker, and for several people the bags have to remain outside where there isn't a lot of space. The ladder to go up to the capsule is also not very pratical. And the bathroom/shower combination which is not good. Breakfast included but very basic.

2026-04-10 • via Nuitee
M
Magnus • solo_traveller • gb
10
2026-04-10 • via Nuitee
M
Maria Cândida Cândida • solo_traveller • pt
8
Pros:

Da localização e do preço.

Cons:

Nada de registo.

2026-04-10 • via Nuitee
S
Staud • solo_traveller • at
10
2026-04-10 • via Nuitee
C
Charlotte • solo_traveller • fr
8
Bien !
2026-04-10 • via Nuitee
G
Giacomo • solo_traveller • it
7
Pros:

Nice location and facilities.

Cons:

The staff wasn't very helpful.

2026-04-09 • via Nuitee
J
Jakub • solo_traveller • pl
8
2026-04-09 • via Nuitee
D
Diego • couple • ar
8
Moderna habitación y baño para descansar del caos.f
Pros:

Relación precio calidad, la habitación tenía un baño amplio y aparte contaba con vestuarios cómodos y limpios por fuera de la habitación, ventilación natural, aire acondicionado que funcionaba de maravillas.

Cons:

Loa colchones son muy finitos, son los que yo conozco como colchonetas de camping. El desayuno demasiado básico y con pocos espacios comunes por ser un hostel. No me hospedaria mas de una noche.

2026-04-09 • via Nuitee
W
WEIFAN • solo_traveller • cn
7
2026-04-08 • via Nuitee
S
Sabryna • solo_traveller • fr
10
Superbe expérience je recommande
Pros:

J’ai tout aimé. L’établissement est très propre. Les lits super confortable et les chambres sont très propre. Le personnel est très gentil
Je suis revenue une seconde fois tellement que j’ai apprécier et d’ailleurs c’est super bien situé juste à côté du métro de Chinatown. Pleins de douches et toilettes sont disponibles. Shampoing gel douche serviette de bains, petit déjeuner bref tout est super!

Cons:

J’ai tout aimé juste c’est super compliquer à monter les étages avec les valises sans ascenseur

2026-04-08 • via Nuitee
E
Elena • extended_group • es
8
2026-04-08 • via Nuitee
J
Jakob • solo_traveller • de
8
2026-04-08 • via Nuitee
H
He • solo_traveller • au
5
2026-04-08 • via Nuitee
A
Anna • family_with_children • be
9
Na pewno wrócimy 😉
Pros:

Polecam lokalizacja rewelacyjna pokoje z łazienka super
Polecam

Cons:

Nie mam zastrzeżeń

2026-04-08 • via Nuitee
C
Carlos • extended_group • es
2
Pros:

Bien ubicado, céntrico

Cons:

Habitación muy ruidosa. En elntecjo estaban los desagües de la planta de arriba y no dejó de hacer ruido toda la noche.
Caro para lo que da.

2026-04-07 • via Nuitee
C
Carlos • extended_group • es
2
Pros:

Buena situación, cerca de todo.

Cons:

La política del hotel dice que, a partir de las 22h, es horario de silencio.
Sin embargo, a esa hora cierran la puerta y todos los que llegan tocan el timbre que se oye en todo el hotel hasta la madrugada (3am).
Al preguntar al personal, nos dicen que es política de empresa (SIC) y que es lo que hay.
Nada recomendable.
Además caro para el servicio que da.

2026-04-07 • via Nuitee
C
Carlos • extended_group • es
2
Pros:

Ubicación centrica

Cons:

Muy ruidoso. Suenan los desagües y el timbre de consejería suena toda la noche.

2026-04-07 • via Nuitee