North West Castle Hotel

Hotels
•
Bespoke
8.6 (196 reviews)
Port Rodie, Stranraer, Scotland, DG9 8EH , Stranraer , GB
44-01776-704413

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Pets allowed

Facilities

Meeting rooms
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Fantastic staff
Great location
Cons:
Outdated rooms
Inconsistent meal quality

Categories

Cleanliness
7.81
Mixed reviews; some mention cleanliness but there are also comments about outdated and grubby conditions.
Service
9.28
Staff were consistently described as fantastic, friendly, and welcoming.
Location
9.32
Hotel is in a perfect location close to town and amenities.
Room Quality
7.77
Rooms were described as dated and some mentioned uncomfortable conditions.
Amenities
8.8
Swimming pool, hot tub, and sauna were positive extras mentioned.
Value for Money
8.26
Some reviews question the value based on room condition versus price.
Food and Beverage
8.81
Breakfast and some meals received praise; however, a couple of meals were disappointing.
Overall Experience
8.78
Overall stays were enjoyable despite some issues with room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:09

Property Description

Welcome to North West Castle Hotel, your ultimate retreat in Stranraer!

Recreational Paradise
Dive into relaxation with our indoor pool, unwind in the hot tub, or soothe your senses in the sauna. Whether you're looking for a refreshing swim or a leisurely soak, our facilities ensure a rejuvenating stay.

Dining Delights
Savor delightful meals at our two on-site restaurants, or indulge in 24-hour room service from the comfort of your room. Enjoy a refreshing drink at our bars/lounges, perfect for unwinding after a day of exploration.

Comfort Meets Convenience
Each of our 73 charming guest rooms features flat-screen TVs and complimentary Wi-Fi. With private bathrooms equipped with essentials, electric kettles for your morning brew, and daily housekeeping, your comfort is our priority.

Experience the best of Stranraer—book your stay at North West Castle Hotel today!

Important information:

  • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIK

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.6
Based on 196 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.78
S
Seija • extended_group • fi
9
Pros:

Henkilökunta oli ystävällistä ja hotellissa oli todella viehättävä ilmapiiri. Ravintolan illallinen ylitti kaikki odotukset. Huone oli tilava ja lämmin.

2026-05-16 • via Nuitee
J
judith • solo_traveller • gb
10
Pros:

Spacious bedroom. Pleasant dining/breakfast room. Very easy access to Cairnryan Ferry.

2026-05-14 • via Nuitee
C
Carl • couple • gb
9
Value for money will come again
Pros:

Value for money and service , nice people

Cons:

It needs updating and was a little old fashioned however the price reflects this. However the service was spot on , staff were friendly and efficient and the food was great.

2026-05-14 • via Nuitee
R
Raymond • couple • gb
10
2026-05-13 • via Nuitee
J
John • solo_traveller • ie
7
Old fashioned but none the worse for that .Good staff and excellent value
Pros:

Good location
Interesting old property — the wood panelled bar is superb

2026-05-13 • via Nuitee
K
Kevin • solo_traveller • gb
7
2026-05-13 • via Nuitee
T
Tibor Beetles • family_with_children • gb
8
Comfortable and full of character
Pros:

Very characterful hotel with an "old glamour" feel but not rundown by any means. Room was very comfortable and clean and the fitness centre was good.

Cons:

One of our friends incurred noise from wedding guests late at night.
Car Park was fairly small and almost full by early evening.

2026-05-12 • via Nuitee
B
Bernard • solo_traveller • ch
9
Un autre temps...
Pros:

Le rétro...
Les jeux, billiard, bourles...

Cons:

Le Sauna en panne !

2026-05-12 • via Nuitee
R
Rodney • solo_traveller • gb
9
2026-05-12 • via Nuitee
A
ALAN • solo_traveller • gb
10
2026-05-12 • via Nuitee
J
Jacqueline • couple • gb
7
Pros:

Size of room and location.

Cons:

external noise from engineering firm next door until midnight and then again from 5 am. Disturbed night sleep.

2026-05-12 • via Nuitee
K
Kristen • family_with_children • au
10
Pros:

Friendly check in staff, the location worked well for our ongoing travel needs. The restaurant food exceed my expectations. Loved that there was a gluten free menu

2026-05-11 • via Nuitee
W
Weston • family_with_children • gb
9
Overnight stay with family and pet, whole experience was excellent
Pros:

Family room well up to standard, food in the restraunt excellent

Cons:

Nothing

2026-05-11 • via Nuitee
M
Michelle • couple • gb
5
Pros:

Was a very good location to the town.

Cons:

Bedroom wasn’t cleaned, daily.
Jacuzzi water was dirty looking.

2026-05-11 • via Nuitee
B
Barry • solo_traveller • gb
8
Great for a business trip
Pros:

Some rooms have been updated, which they needed to be, but are now much better.
All food is always very good quality and staff are friendly.
Easy car parking and they now have electric vehicle charging stations available. Although, none electric cars did seem to be blocking most stations.

Cons:

WiFi was terrible, had to link to my phones signal to enable my laptop to access the internet

2026-05-11 • via Nuitee
J
Jillian • couple • gb
8
Great central venue
Pros:

Lovely fresh room, great staff

Cons:

Poor lighting in the room

2026-05-10 • via Nuitee
M
Marian • couple • gb
7
Great location and value for money. Definitely recommend
Pros:

Great location and close to ferry terminal

Cons:

Nothing

2026-05-10 • via Nuitee
P
Philip • solo_traveller • gb
9
2026-05-10 • via Nuitee
• solo_traveller • gb
8
2026-05-09 • via Nuitee
H
Hugo Grotius • couple • gb
7
A dignified hotel in a scrappy town, professional in its housekeeping but let down by its restaurant
Pros:

The hotel was very accessible and had ample parking. It was large and had a certain period grandeur, which we enjoyed - especially in a town without much to look at. The cleanliness and furnishing was excellent throughout; one felt the benefit of the professional managerial experience of the Bespoke group that runs it. The period atmosphere extended to the lift, which was a bit like the lifts one used to encounter in small provincial hotels in France; either you enjoyed it or it made you slightly nervous. The room was large, light and had a good view out over the harbour (which is not picturesque) and the loch (which is). There were (a minor but rare point) plenty of solid wooden clothes-hangers in the closet - thank you!

Cons:

Soundproofing between the floors could have been better. More seriously, the restaurant does not match the quality the hotel achieves in other respects. Guests depend on the hotel restaurant, since Stranraer offers rather little in the way of dining otherwise. This one, though housed in a handsome dining room with plush table-settings, has an unimaginative dinner-menu and a tediously samey breakfast buffet. We found no evidence of use of local produce, which in Galloway ought to be an obvious feature. The best wine available by the glass is of second-rate quality, and there is no brewed decaffeinated coffee to be had. One has a sense that it relies on traffic from the ferries, and aims at the lowest common denominator.

2026-05-09 • via Nuitee