SpringHill Suites by Marriott Chicago Southeast/Munster, IN

Hotels
•
SpringHill Suites
8.8 (331 reviews)
9651 Calumet Avenue , Munster , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Service inconsistency
Breakfast variety lacking

Categories

Cleanliness
7.53
Mixed feedback, with significant issues raised about room cleanliness, particularly bathrooms.
Service
9
General satisfaction with staff, though some complaints regarding inconsistency.
Location
9.54
Several reviews highlighted the excellent location and proximity to restaurants.
Room Quality
8.49
Mostly positive comments about space and comfort, with some issues in specific cases.
Amenities
9.02
Amenities generally well-received, but breakfast variety could be improved.
Value for Money
8.98
Perceived as good value considering overall experience, despite some cleanliness issues.
Food and Beverage
8.53
Breakfast quality noted as decent, but needs a better variety.
Overall Experience
9.3
Positive overall experience with noted strengths and areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:47

Property Description

Modern Accommodations
Enjoy a comfortable stay at SpringHill Suites by Marriott Chicago Southeast/Munster, IN where each air-conditioned room is equipped with free WiFi and a private bathroom. Relax in front of the flat-screen TV or catch up on work at the desk provided in every room.

Leisure and Wellness
Unwind at the indoor pool or stay active at the fitness centre during your stay. The hotel's convenient location offers easy access to nearby attractions such as the Museum of Science and Industry and Guaranteed Rate Field.

Convenient Amenities
Take advantage of the 24-hour front desk, business centre, and on-site vending machines offering snacks and drinks. With bed linen and towels provided in every room, SpringHill Suites ensures a hassle-free experience for all guests.

Book now for a memorable stay at SpringHill Suites by Marriott Chicago Southeast/Munster, IN!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 331 reviews
Cleanliness: 7.53
Service: 9
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 8.98
Food and Beverage: 8.53
Overall Experience: 9.3
A
Alysha • family_with_children • us
10
2026-04-04 • via Nuitee
J
Jimika • extended_group • us
10
Great stay. Will visit again.
Pros:

Staff super friendly, didn’t eat breakfast, not because it wasn’t there but because I wanted outside food everyday. But it was prepared every morning. Room was pretty clean and it was super quiet. Conveniently around everything. Will stay again.

Cons:

Little mold around tub. But overall clean.

2026-03-30 • via Nuitee
T
Tenesia • couple • us
10
Nice quite relaxation
Pros:

Nice room

Cons:

N/A

2026-03-29 • via Nuitee
M
McMillian • solo_traveller • us
10
2026-03-24 • via Nuitee
A
Abigail • family_with_children • us
10
Pros:

Very clean and modern

2026-03-12 • via Nuitee
A
Andrea • family_with_children • us
7
2026-03-05 • via Nuitee
T
Tenesia • solo_traveller • us
10
Enjoyed my stay
Pros:

Clean

Cons:

N/A

2026-03-03 • via Nuitee
T
Taylor • couple • us
10
Pros:

Very clean and super friendly staff.

2026-03-02 • via Nuitee
E
Eliana • couple • us
3
Pros:

The check in staff was amazing.

Cons:

Our room was very dirty. The bathroom had dirt on the floor. Around the edge of the walls were candy & other junk. Around the edge of the couch had lots of trash as well.
It was LOUD. you could hear everyone & everything. Causing it to be difficult to sleep.

2026-03-01 • via Nuitee
T
Tiffany • family_with_children • us
10
2026-02-09 • via Nuitee
J
Jillian • couple • us
10
Exceptionally great
Pros:

The receptionist in customer service was exceptional rate amazing recommendations, and very, very supportive

2026-02-08 • via Nuitee
M
Mycrystal • family_with_children • us
9
2026-01-30 • via Nuitee
D
Darius • couple • us
7
2026-01-28 • via Nuitee
W
Wendell • family_with_children • us
10
Excellent
Pros:

The room was excellent

Cons:

All was good

2026-01-22 • via Nuitee
M
MELANIE • couple • us
10
Good overall
Pros:

Newer, decorated well, good room amenities and layout

Cons:

Frosted bathroom door; if one person went to the bathroom at night and turned on a light, that light woke up the person in bed. Needs to be a solid door!

2026-01-20 • via Nuitee
G
Gerald • extended_group • us
10
Very Satisfied!
Pros:

Clean. Comfortable room. Excellent location.

Cons:

No complaints except the receptionist seemed unpleasant and sharp tongued

2026-01-20 • via Nuitee
T
Timia • extended_group • us
8
Good stay overall
Pros:

Breakfast was ok. Not enough of a variety and no waffle maker

Cons:

The shower could have been cleaner

2026-01-20 • via Nuitee
E
ERICA • couple • us
10
2026-01-19 • via Nuitee
K
Kesi • family_with_children • us
10
2026-01-19 • via Nuitee
A
Allen • couple • us
10
Great
Pros:

Good

Cons:

Nothing

2026-01-19 • via Nuitee